Alila Holidays
Reviews
Superhost33 total reviews
91% rated 5★
33 reviews
4.91
2025–2026
33 reviews
Leo
Excellent, 4 weeks ago
Excellent stay in Puerto Vallarta, very quiet and pleasant area, and the apartment is luxurious, with stunning views.
Saul
Excellent, 1 month ago
In general, this is an excellent place to stay. It has an incredible view of the entire Banderas Bay. It has 3 bedrooms that worked very well for our stay (6 people). We needed an extra shower for more convenience and privacy for each couple to get ready and wash up. The "blue" pool was spectacular. The "green" pool is still under renovation. The 7th floor of the south tower is under renovation, and on weekdays you can hear a lot of noise from the pool. You can also hear a lot of noise from the freight trucks that pass by constantly. However, the location is very good, as there are restaurants and a wide variety of nightlife just 5 minutes away by Uber. Overall a very good place
Cinthia Ivonee
Excellent, 1 month ago
You can write something like: A luxury experience! ⭐⭐⭐⭐⭐ The apartment in Puerto Vallarta exceeded our expectations. Very clean, comfortable, spacious and perfectly equipped. The location is excellent and each space is very well cared for. It was definitely an amazing stay; we enjoyed every moment. We recommend it 100% and would gladly stay again. Thank you for making our vacation such a pleasant experience! 🌴☀️
Tim
Excellent, 1 month ago
We had a wonderful time at this property! Balcony is great with amazing views. We never walked down the mountain to town as Uber’s only cost a few dollars and are very responsive from this location. Everything you could want is close by and the pool is awesome. Would rent again!
Ariq
Excellent, 2 months ago
We had a great stay at this unit. The views were absolutely incredible, especially the sunsets, and the amenities made our stay very comfortable. The host was also excellent with communication and was responsive throughout our trip. The apartment building is located on a hill, so I would definitely recommend having a rental car or another reliable mode of transportation. There are plenty of great restaurants and shops nearby, making it a convenient location. The only minor downside was the parking garage. Access could be a bit inconsistent—sometimes security would open the gate right away, while other times we’d have to wait or drive back to the front entrance and park outside. It wasn’t a major issue, but it’s something future guests should be aware of. Overall, we really enjoyed our stay and would happily recommend this place to others.
Carlos
Good, 2 months ago
The apartment is excellent, as described in the listing, the views are incredible, etc. The air conditioning turns off and on, which generates a sudden noise in addition to the heat. You adjust it and it turns off again, but when it turns on, it's cold and you cover yourself, it turns off and you get hot... and so on. But overall, everything was very good.
Luis Fernando
Excellent, 2 months ago
This place was awesome! The location, amenities, everything was just perfect and excel our expectations! I’d recommend this place and would like to congratulate the staff for always being so responsible and making everything perfect!
Enrique
Excellent, 3 months ago
Alila was a great host. Very accommodating. No issues with this place. True description, rooms, & location! Will definitely stay again, thank you!
Anthony
Excellent, 3 months ago
Great place to stay. Very clean and feels safe with security. Had a great stay.
Yotam
Excellent, 3 months ago
Beautiful property with great amenities and stunning hilltop views—just a heads up that you’ll likely want to use Uber due to the steep location. The pool is currently under construction and the penthouse is being remodeled, which also affects the entrance area for safety, so it feels a bit like a work-in-progress at the moment. Check-in is a bit more detailed due to added security measures, but the staff are friendly and helpful throughout the process. Overall, still a great stay, and I’d happily return once the pool is back open and everything is finished!
Jesus
Excellent, 4 months ago
Beautiful spot better then the pictures. We’ll be back for sure
Mike
Excellent, 5 months ago
Beautiful place to stay! The road up to the condo was winding but worth it! The pools and gym were great, always clean. And the staff were all polite and nice.
Lamont
Good, 6 months ago
The place was great; although be aware it’s all the way at the top of a hill so you’ll be ubering down and up, unless you want to walk up and down a steep hill. But overall the place was great with beautiful views.
Ivan
Excellent, 7 months ago
The best place in Vallarta
Faiza
Excellent, 9 months ago
The front desk people were very helpful and nice and friendly, They were definitely doing a great job 👏 Thank you again
Daniel
Excellent, 9 months ago
Excellent stay, highly recommended
Braulio
Excellent, 11 months ago
I want to thank our concierge for all her attention, she was very kind, her responses to my requests were quick, she helped me recover some forgotten items in the apartment, a special recognition to Yane for her attention, the only issue I would like to mention is the reception staff, the guards and the ladies who are at the reception are not at all friendly and have zero attention to guests, they need to be more friendly and helpful, like the simple fact of helping us to ask for a taxi, other than that everything else was excellent, cleanliness, the amazing place and a concierge like Yane made our vacation easier and more beautiful
Monserrat
Good, 1 year ago
Me and my family had a great time. We enjoyed the pools the most, most of the times we were the only ones at the pool. Rooms, hallways and pool areas are quiet. The building takes pride in maintaining the place clean, maintenance crew is always visible and is very friendly and helpful.
Host Response
Thank you so much for your wonderful review! We’re thrilled to hear you and your family had such a great time and enjoyed the peaceful pools. Our housekeeping and concierge teams will be so happy to know their effort and dedication made your stay even better — they truly take pride in keeping everything spotless and providing warm, attentive service. We’d love to welcome you back soon!
Edgar Miguel
Excellent, 1 year ago
It's one of the best Airbnbs I've been to, a breathtaking view, the apartment was very clean and every day they cleaned, the pools were the best and in general 10 out of 10, we will definitely return
Host Response
Thank you so much for your amazing comment! We are delighted to hear that you enjoyed the views, daily cleaning and pools — they are certainly the best. We are delighted that your experience was 10 out of 10. It will be a real pleasure to welcome you again very soon!
Michelle
Excellent, 1 year ago
Loved my stay great location and service!
Miguel
Excellent, 1 year ago
Amazing views of the bay of banderas. Great building with two beautiful pools. We often had the entire pool just to ourselves. Not super walkable due to the steep hills but very easy and cheap to take an Uber or taxi ride downtown. Would highly recommend staying here!
Willow
Excellent, 1 year ago
This is a spectacular property with an unparalleled view. Reps from Alila and the people who work on site are kind and gracious, so welcoming that we felt at home. This condo is perched up on a hillside and the road up is steep, we rented a car and were glad that we did! The pools are lovely, our favorite was the green pool. Here’s what we loved: Amazing view Friendly people 24hr security, super safe here! Amenities: esp. pools & gym Immaculate property Daily cleaning Basic cooking items Comfortable beds In unity laundry Overall esthetic appeal Flex room Great AC Safe neighborhood Overall an excellent place, we would definitely stay her
Marc
Excellent, 1 year ago
Glad to have chosen this Condo. Host was super welcoming and made sure all concerns were addressed and resolved. The views from this place were amazing and would definitely recommend to those who like taking pictures. I would choose this place again 100% over any hotel !
Jose
Excellent, 1 year ago
A beautiful pacific place with espectacular views , I will be back soon.
Tim
Excellent, 1 year ago
Thanks
Jerome
Excellent, 1 year ago
Amazing view, huge place. I’d stay again. It is on top of a mountain and walking to/from zona romantica is a challenge as the incline is very steep, if you have mobility issues, might not be for you.
Aaron
Excellent, 1 year ago
Avalon was a beautiful, well maintained property. The two pools are quiet and ginormous. Demaris (manager) was very sweet, welcoming and showed us around upon arrival. Few things that I’d note for those looking to stay. The property is in the mountains and NOT walkable to Zona Romantica. You’ll need to take Ubers everywhere. The gym has great equipment but needs more signage (don’t drop weights security will pay you a visit). Condo: suggest owner move to using the code lock not the keys hard to keep track. a/c in living room/kitchen was not able to keep up. There was no hand soap provided or paper towels provided. Would suggest offering tumblers/plastic cups for pool. Uber eats will deliver groceries and food, but you’ll have to get ice yourself. If you’re looking for quiet seclusion from the liveliness of PV this is the place. If you want to be able to walk to dinner, bars, shops reconsider this location. Otherwise clean, amazing views, kind property staff.
Vic
Excellent, 1 year ago
Great location, property is exactly as described. Well thought of interior design to support convenience of a large group. Definitely will be back.
Gaby
Excellent, 1 year ago
Location is great if you want to stay near the zona romantica but also away from the busy night life. The house was just as described. Felt it was in a safe location. Front staff were very nice and very up to date on who should be in the property. The cleaning crew was spot on. we definitely enjoyed our stay.
Desi
Excellent, 1 year ago
Great host and a beautiful home. Great amenities and location is perfect for relaxation.
Anita
Excellent, 1 year ago
This condo is breathtaking, the views, the privacy the decor was everything. I would stay again.
Will
Excellent, 1 year ago
Stunning!! Looks exactly like the photos. Spacious apartment. Cleaning service comes everyday. Great pool. Secure and safe location.
Gregory
Excellent, 1 year ago
An absolutely beautiful condo in a great building and a great location. Plenty of room for the six of us. The views both from the condo and the pool area were magnificent.