Isaac

Reviews

141 total reviews

93% rated 5★

141 reviews

4.93

2018–2024

Cleanliness 4.9

Accuracy 5.0

Communication 5.0

Location 4.9

Check-in 4.9

Value 4.9

141 reviews

3BR Penthouse in Playa del Carmen

John

Excellent, 2 years ago

Our group of 4 adults and 4 children had an amazing time at Isaac's place. The condo was exactly as described, the pool was great (especially the heated side!), and Isaac was very responsive to the few questions we had during our stay. I could not recommend it more.

Incredible! Excellent property. We stayed at Playacar with my family of 5 (my wife and 3 young kids). So comfortable, clean, very well equipped, with all you need to have a great stay. Private parking lot which is very useful if you use Playa as a home base to go to other attractions in Riviera Maya by car. Beach at walking distance. Isaac is such a great host, responsive and generous. Beautiful and unforgettable family vacation.

Thank you very much for everything

3BR Penthouse in Playa del Carmen

Marco

Excellent, 2 years ago

The accommodation was really very nice, we had a really nice time and can really only recommend it.

Amazing place! We had the best time, we were a group of 9 and had enough space… The place is very clean, the perfect location to move around within Playa del Carmen, convenience stores nearby, convenience stores nearby, clean sheets, the house in general clean and you found everything to have an excellent stay… My recommendation to use Maps as indicated by Isaac, since other browsers like Maps or Waze send you to the other side of Playacar Isaac had the delicacy to leave us a couple of details that made our experience even better The pool of the place is highly recommended, the common areas of the Condominium excellent I would definitely come back!

The place is beautiful Isaac and Mr. Petite was always very attentive and helpful. The rooms are very spacious , the pool is huge , everything is very clean , very nice. I hope to be able to return soon to all of us. We were 8 adults and 2 children and we felt super comfortable, a very safe and very nice subdivision and the apartment is super spacious and very good location and the super good price for all the amenities offered by the Excellent place ! Congratulations

Very nice apartment, exactly as the pictures and descriptions. Super responsive host, through the local person living in the same condo. Had a small issue with an air con compressor the first night which was solved the day after. For the night the host provided immediately 2 fans and we could sleep without any issue. Definitely a place to stay and enjoy few days off, while visiting the surroundings, the Xcaret parks and many other activities. The centre of Playa de Carmen is just 5 min drive from the house and one of the gates of Playacar is just at the start of Avenida 10 of Playa del Carmen. A nice bottle of wine and a chocolate box waiting for us when we arrive. Well done.

The apartment is very nice, the photos were not fair, everything was very clean, they sent us a week before in the mail instructions to make the stay easier such as turning on the jacuzzi, oven, access, bracelets, parking, taxi service, etc., at the front desk they were super friendly and they were very supportive on one occasion we ran out of battery and I didn't know what the password was on the door, they kindly charged the cell phone they gave us recommendations to visit at Playa del carmen and every time we arrived they helped us to get down and upload suitcases, the pool is very nice. They are very busy. We are very happy to come back again! Reception, apartment, common area and host of 10.

What a gem! Our family thoroughly enjoyed our time here! A clear and flexible check-in procedure made our late night arrival a breeze. (Make sure that you are using G-oogle maps for your navigation to the condo. Apple maps and other options will take you to the wrong development within Playacar.) The condo was well appointed and as described. We enjoyed the beautiful pool area and relaxing on both the balcony and roof top areas. Isaac and Petite were both helpful, kind and responsive hosts. At Isaac's recommendation, we hired Daveed's chef services for some of our stay - this was a true highlight of our trip! We did a family cooking class in the condo and then had them return for another evening of AMAZING food and fun company! The convenience of an Oxxo across the street was nice and you MUST visit La Brioche every morning for a wonderful breakfast or baked goods to go! All in all, this is a nice property in a beautiful location with a great management team! Book with confidence!

Very clean, spacious condo. Isaac was super responsive to all questions, which was extremely helpful. The kitchen is well stocked with utensils, pots, pans, etc. so we could prepare breakfast or cook meals at home. The condo is right across from an Oxxo convenience store, a French bakery, a gelato store and an Italian restaurant so you can at least get some basics or food within a short walking distance. The grounds and the pool are beautiful, very well-maintained. The only downside is that the building does not seem to be very well sound-proofed, so you can hear the neighbors talking, closing doors, etc. even if they are not being very loud. Overall we had a very nice stay and it was a perfect size for 2 couples and 1 child.

3BR Penthouse in Playa del Carmen

Alejandro

Excellent, 3 years ago

Excellent apartment, very well located and with everything you need for a vacation.

3BR Penthouse in Playa del Carmen

David

Excellent, 4 years ago

Great location!

Isaac was phenomenal! Super responsive and detail oriented. I normally stay at all inclusive resorts but wanted the freedom and option to explore Playa del Carmen/Cancun, etc. so I went the Airbnb route on this trip. I asked Isaac a TON of questions and he was honest and transparent in answering my questions. I rented a car (at the airport) after asking for his input and that was the BEST decision!!!! We had the freedom to travel and really explore the area. Playa felt like home, the community is not overly touristy and feels welcoming. Cancun was beautiful but felt extremely touristy - we were content with only doing the day trip to Cancun and we made sure we made it back before dark (personal preference lol) - The condo was very clean, spacious, in a great location and met all of our needs.

We loved staying at this condo! Wonderful pool and community. Our kids had a blast in the warmer and shallower portions of the pool. We also loved the large patio and roof-top area. The condo was clean and well cared for and met all of our family’s needs. Having three bedrooms and three full bathrooms was great and we also enjoyed the large table and comfortable living area. Playacar was a wonderful place and we loved being able to explore the area by foot. It was so nice to have a convenience store, coffee shop/bakery, Italian restaurant/bar, and an ice cream shop right across the street. We also found the walk into downtown Playa Del Carmen to be a nice walk too. Excellent stay and we hope to be back again some day!

3BR Penthouse in Playa del Carmen

Jose

Excellent, 4 years ago

Excellent location, cleanliness, decoration, comfort, Etc. The host is always super attentive and attentive. We will definitely be back on our next Playa de Carmen trip.

Great place for a family trip. The apartment has everything you may need, the host was very friendly and responded quickly to fix any issues we had. Definitely enough space for everyone. The heated pool was absolutely wonderful to have, specially at night, when the sun went down. Only con was the ability to get taxis. The front desk was never able to call us any, saying they were not available. So sometimes we could catch one on the street, and sometimes we had to walk all the way to the beach or town. (Not that far, but with little kids it wasn’t easy) Not the hosts fault, obviously, but just a heads up, if you’re traveling with kids.

3BR Penthouse in Playa del Carmen

Robert

Excellent, 4 years ago

Great place. SO nice to have two outdoor spaces. We loved the rooftop and the hot tub. Beautiful unit and very nice complex. The pool is gorgeous and the grounds are very well kept. You can't get a safer neighborhood in Mexico. Highly recommended.

The apartment was ideal for us being spacious, well equipped and in a lovely complex. Really comfortable beds and very peaceful in the apartment so we feel well rested. Lovely to have full bathroom for each bedroom and the added pluses of the balcony and roof terrace. Pool was lovely and set in a lush garden. Fantastic ice cream shop minutes away plus a friendly bakery for breakfasts. We also loved Lara and Luka about 10 mins walk away. We had a lovely, happy week and were so pleased we had chosen this great place to stay. Thank you Isaac and Petite.

3BR Penthouse in Playa del Carmen

Francisco

Repeat guest

Excellent, 4 years ago

Isaacs place is wonderful, you are at the center of everything but at the same time you are secluded and in a peaceful area. The condo is just great, you have everything you need to feel comfortable and at home.

Firstly Isaac was very kind, understandable and available. It was truly a pleasure to work with him. Playacar is a closed gated community with everything you need inside it, from restaurants to convenience stores, resorts and a golf course. The vaivén del mar building is incredibly beautiful and pleasant. The pool is so nice you would be forgiven to spend a full day just enjoying it. The apartment is big, comfortable and spacious, the 3 bathrooms are definitely a plus. On the flip side, we encountered a few issues with the cookware and other things that were mostly resolved by Isaac and his team. All in all the price is about right for what you get only that you would expect everything to be working from day 1.

3BR Penthouse in Playa del Carmen

Christian

Excellent, 5 years ago

Everything was great, the apartment, location, facilities and personal.

My family and a group of friends had an amazing time at this beautiful penthouse. The apartment is exactly what you see in the pictures. We were 8 people and we were super comfortable, never felt crowded or on top of each other. Many spaces to enjoy, mine, in particular, was the little terrace, having a cold beer and grilling a good steak for dinner, or drinking coffee in the morning while listening to the many birds that call this place home. My two kids and their friend could not get enough of the night dips in the pool and the jacuzzi. This is our fourth trip to Playacar and would rate Isaac’s place the nicest by far. The place was impeccable, modern, had everything we needed to feel at home, and was an easy walk to all that Playa has to offer. Although Isaac was away while we were there, Petite offered great client service by being very attentive, diligent, and super nice! These two are just amazing hosts... This is an amazing place that we hope to go back to! ** The apartment is exactly what you see in the pictures. We were 8 people and were super comfortable, never felt crowded or one on top of the other. Many spaces to enjoy, mine, in particular, was the small terrace, having a cold beer and grilling a good steak for dinner, or having coffee in the morning while listening to the many birds of the place. My two daughters and her friend weren't tired of the night swims in the pool and jacuzzi. This is our fourth trip to Playacar and I would rate Isaac's place as the best by far. The place is spotless, modern, has everything you need to feel at home and is within walking distance of everything Playa has to offer. Although Isaac was out while we were there, Petite offered excellent customer service by being very attentive, diligent and super friendly. These two are amazing hosts... This is an amazing place to go back to!

Very beutiful and spacious apartment. Clean, quiet and safe area. Quite big pools and often we were the only ones there. Isaac replied very quickly to our questions and helped with local tips. We used the beach of The Reef hotel, you should be early there to get access (went 9.30ish). 10min walk to get out from Playacar, bikes would be nice, we rented them. Taxes are pricey compared to other parts of Mexico, 150 pesos to playa del Carmen centre, 100 inside the playacar area. 250 to xcaret. Oxxo is close, big supermarket are outside Playacar. We would certainly come again to stay in this apartment!! We were two adults with kids 12 and 14 yrs.

3BR Penthouse in Playa del Carmen

David

Excellent, 7 years ago

Highly recommended, we use the jacuzzi, the barbecue. Very complete and equipped accommodation, very safe and the attention of the security personnel, attentive and kind. Isaac is a great host, responds in a timely manner.

We had a great time here. The place is fully stocked with everything you need to cook, hang out, and have a good time. The hot tub on the roof is a nice place to relax at the end of the day. The place has 3 suites which isn’t immediately obvious in the photos so that was really nice to find when we got there. Overall if you are staying in the Playa del Carmen area or using it as a launch pad to the other attractions in the area, this is a really convenient, safe, and comfortable place to stay and enjoy.

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