Isaac
Reviews
141 total reviews
93% rated 5★
141 reviews
4.93
2018–2024
Cleanliness 4.9
Accuracy 5.0
Communication 5.0
Location 4.9
Check-in 4.9
Value 4.9
141 reviews

John
Excellent, 2 years ago
Our group of 4 adults and 4 children had an amazing time at Isaac's place. The condo was exactly as described, the pool was great (especially the heated side!), and Isaac was very responsive to the few questions we had during our stay. I could not recommend it more.

Martin
Excellent, 2 years ago
Incredible! Excellent property. We stayed at Playacar with my family of 5 (my wife and 3 young kids). So comfortable, clean, very well equipped, with all you need to have a great stay. Private parking lot which is very useful if you use Playa as a home base to go to other attractions in Riviera Maya by car. Beach at walking distance. Isaac is such a great host, responsive and generous. Beautiful and unforgettable family vacation.

Connor
Excellent, 2 years ago
great place

Ivan
Excellent, 2 years ago
Isaacs place is in a great location. Great apartment with all the amenities you could need with such a great location. Thanks for being such a great host.

David
Excellent, 2 years ago
Thank you very much for everything

Patti
Good, 2 years ago
The condo is great. Very convenient to everything. I had trouble finding the condo even with the address on maps. Maybe it was because it was at night. Maybe a photo of what the outside of the complex looked like would help.

Jon
Excellent, 2 years ago
We loved staying at Isaac’s , located in beautiful Playacar , super quiet, lush with a hot tub on the the roof, private security and a great pool. He was a great communicator , the amenities meet all our needs. We we definitely stay again
Marco
Excellent, 2 years ago
Was a very nice week and we would rent the place again

Christian
Excellent, 2 years ago
Excellent space in the best area in Playa. It makes you feel at home. Perfect for walking and at a perfect distance from the sea and the city! Recommended for families looking for a special space to share good weather!

Cinthia
Excellent, 2 years ago
My family and I had a wonderful vacation. The place exceeded my expectations, we were very comfortable. The location is very convenient, with lots to do near by. The host was very clear, responsive and attentive. Thank you so much!

Cristóbal
Excellent, 2 years ago
Very beautiful, it is even better live and live! Everything clean, good communication with Isaac and everyone involved in the attention for any questions. I recommend it

CarlaLynn
Excellent, 2 years ago
this was an amazing place for our family to stay!! its location was very safe and private. all of the amenities available made us feel right at home. the best part was how helpful petite was during our stay there. I can not recommend this place enough. We will be back!!!

Eunice
Excellent, 2 years ago
Isaac's stay is very comfortable, you feel at home , it has everything you need , cleaning at 100, comfortable beds, kitchen with everything you need to prepare your seats, it offers a laundry center, my recommendation is to read the manual since there it has all the information you need . Thank you for the details of the chocolates and the bottle of wine . We would return without a doubt.

Guimara
Good, 2 years ago
Good, I needed the automatic entry card but everything was perfect with what we had. The people who work in the condo are extremely friendly

Marco
Excellent, 2 years ago
The accommodation was really very nice, we had a really nice time and can really only recommend it.

Octavio
Excellent, 2 years ago
Highly recommended, great location, great location,great facilities, I highly recommend it

Cristina
Excellent, 2 years ago
This is beautiful apartment! We were very comfortable!! We'll definitely be back!!

Maria
Excellent, 3 years ago
Amazing place! We had the best time, we were a group of 9 and had enough space… The place is very clean, the perfect location to move around within Playa del Carmen, convenience stores nearby, convenience stores nearby, clean sheets, the house in general clean and you found everything to have an excellent stay… My recommendation to use Maps as indicated by Isaac, since other browsers like Maps or Waze send you to the other side of Playacar Isaac had the delicacy to leave us a couple of details that made our experience even better The pool of the place is highly recommended, the common areas of the Condominium excellent I would definitely come back!

Grecia
Excellent, 3 years ago
Very nice apartment, some details that came up during the stay but Isaac at all times catering to our concerns with kindness and immediately. 🙏🏼

Xochitl
Excellent, 3 years ago
The place is beautiful Isaac and Mr. Petite was always very attentive and helpful. The rooms are very spacious , the pool is huge , everything is very clean , very nice. I hope to be able to return soon to all of us. We were 8 adults and 2 children and we felt super comfortable, a very safe and very nice subdivision and the apartment is super spacious and very good location and the super good price for all the amenities offered by the Excellent place ! Congratulations

Vincent
Excellent, 3 years ago
Very good. Comfortable and spacious apartment. The residence's swimming pool is a real plus. In line with the photos. Really nice

Omar
Excellent, 3 years ago
Everything's very good , some delays with the main access to Playacar but it didn't affect anything

Adriana
Excellent, 3 years ago
The apartment is excellent and Isaac is very friendly. The area is the best and apart from it gives us access to a beach club. I highly recommend this place.

Nicola
Good, 3 years ago
Very nice apartment, exactly as the pictures and descriptions. Super responsive host, through the local person living in the same condo. Had a small issue with an air con compressor the first night which was solved the day after. For the night the host provided immediately 2 fans and we could sleep without any issue. Definitely a place to stay and enjoy few days off, while visiting the surroundings, the Xcaret parks and many other activities. The centre of Playa de Carmen is just 5 min drive from the house and one of the gates of Playacar is just at the start of Avenida 10 of Playa del Carmen. A nice bottle of wine and a chocolate box waiting for us when we arrive. Well done.

Alejandro
Excellent, 3 years ago
Great location! close to supermarkets and downtown. Space was very comfortable and open. Will return for sure! Thx!

Thomas
Excellent, 3 years ago
We had a wonderful stay. The area is extremely safe and Isaac answered all questions promptly. We will definitely keep this home as a option for our next trip back to Playa Del Carmen.

Alejandra
Excellent, 3 years ago
The apartment is very nice, the photos were not fair, everything was very clean, they sent us a week before in the mail instructions to make the stay easier such as turning on the jacuzzi, oven, access, bracelets, parking, taxi service, etc., at the front desk they were super friendly and they were very supportive on one occasion we ran out of battery and I didn't know what the password was on the door, they kindly charged the cell phone they gave us recommendations to visit at Playa del carmen and every time we arrived they helped us to get down and upload suitcases, the pool is very nice. They are very busy. We are very happy to come back again! Reception, apartment, common area and host of 10.

Aubrey
Excellent, 3 years ago
Stunning apartment, great pool. Well equipped kitchen, comfortable furniture, beautiful terrace with a well-working jacuzzi. Would definitely stay here again!

Angie
Excellent, 3 years ago
Great location, felt very safe in the gated community. Loved that there were restaurants and an Oxxo right down the road. Beautiful amenities. My family really enjoyed staying here.

Marko
Excellent, 3 years ago
really spacious flat, the rooftop is a gem!

Betsy
Excellent, 3 years ago
What a gem! Our family thoroughly enjoyed our time here! A clear and flexible check-in procedure made our late night arrival a breeze. (Make sure that you are using G-oogle maps for your navigation to the condo. Apple maps and other options will take you to the wrong development within Playacar.) The condo was well appointed and as described. We enjoyed the beautiful pool area and relaxing on both the balcony and roof top areas. Isaac and Petite were both helpful, kind and responsive hosts. At Isaac's recommendation, we hired Daveed's chef services for some of our stay - this was a true highlight of our trip! We did a family cooking class in the condo and then had them return for another evening of AMAZING food and fun company! The convenience of an Oxxo across the street was nice and you MUST visit La Brioche every morning for a wonderful breakfast or baked goods to go! All in all, this is a nice property in a beautiful location with a great management team! Book with confidence!

Emiliano
Excellent, 3 years ago
Very good place, everything is very quiet, clean and clean. I recommend it. Thank you Isaac

Erika
Excellent, 3 years ago
It was a wonderful space and location. We had a bit of trouble finding the location upon arrival but when we contacted them they were extremely helpful. They met us where we were and drove us to the building and helped us get in. Although a bit of a rocky start the rest of the week was perfect. We look forward to visiting again!

Jessie
Excellent, 3 years ago
Isaac’s place was amazing! A group of friends rented it for the new year and it is a gorgeous condo. The design was beautiful, apartment complex safe and private, and had so many great amenities. We loved the jacuzzi, grill, and outdoor dining table on the sun deck. It was great!

Lisa
Good, 3 years ago
Very clean, spacious condo. Isaac was super responsive to all questions, which was extremely helpful. The kitchen is well stocked with utensils, pots, pans, etc. so we could prepare breakfast or cook meals at home. The condo is right across from an Oxxo convenience store, a French bakery, a gelato store and an Italian restaurant so you can at least get some basics or food within a short walking distance. The grounds and the pool are beautiful, very well-maintained. The only downside is that the building does not seem to be very well sound-proofed, so you can hear the neighbors talking, closing doors, etc. even if they are not being very loud. Overall we had a very nice stay and it was a perfect size for 2 couples and 1 child.

Agris
Excellent, 3 years ago
Nice and modern apartment. We stayed for one month. All was good. Responsive host. Nice and green neighbourhood. Safe.

William
Excellent, 3 years ago
Perfect

Fanny
Excellent, 3 years ago
Excellent location, spacious, nice and super clean !

Alejandro
Excellent, 3 years ago
Excellent apartment, very well located and with everything you need for a vacation.

David
Excellent, 4 years ago
Great location!

Ulises
Good, 4 years ago
Very good, everything clean, location, spaces, everything tasteful, I'm sure we'll be back, we were very happy

Ryan
Excellent, 4 years ago
Very nice, comfortable apartment. Would stay here again!

Lars
Excellent, 4 years ago
Very nice place! Highly recommendable. Nice appartment, garden and pool area, gym etc. Everything is clean. Good commutation with the host.

Claudia
Excellent, 4 years ago
Excellent, spacious, safe , clean condominium, very good pool, everything excellent, I highly recommend it

Jose
Excellent, 4 years ago
We had a great stay, stayed with our family total of 10 people, the host was great, the house was great.

Bev
Excellent, 4 years ago
As soon as we walked in my family was asking if we could extend our vacation! Cleanliness is very important to me and this place checked every box. The host was super attentive and responded in a timely manner. Highly recommended that you use Google maps and not Apple maps as it will direct you to the wrong building in the complex (we learned the hard way). Awesome place! Hope to return

Ben
Excellent, 4 years ago
Just as advertised...great place to stay, plenty of room, safe area. The host was very responsive with our questions and made the entire process very easy! Really enjoyed our stay in Playa del Carmen!

Melinda
Excellent, 4 years ago
I highly recommend staying at Isaac’s place! It is such a comfortable and relaxing space! I loved spending the morning on the balcony and of course the pool and jacuzzi! Isaac is super responsive and very helpful! Can’t wait to come back!

Lakisha
Excellent, 4 years ago
Isaac was phenomenal! Super responsive and detail oriented. I normally stay at all inclusive resorts but wanted the freedom and option to explore Playa del Carmen/Cancun, etc. so I went the Airbnb route on this trip. I asked Isaac a TON of questions and he was honest and transparent in answering my questions. I rented a car (at the airport) after asking for his input and that was the BEST decision!!!! We had the freedom to travel and really explore the area. Playa felt like home, the community is not overly touristy and feels welcoming. Cancun was beautiful but felt extremely touristy - we were content with only doing the day trip to Cancun and we made sure we made it back before dark (personal preference lol) - The condo was very clean, spacious, in a great location and met all of our needs.

Calixto
Excellent, 4 years ago
Excellent place, I hope to return !! Wonderful to share with the family and enjoy all the facilities !!

Daniel
Excellent, 4 years ago
Fully recommended

Olivia
Excellent, 4 years ago
The complex is super well located, very quiet and safe. Hosts who were very responsive to the needs that arose during our stay.

Nayeli
Excellent, 4 years ago
The place was perfect in excellent condition, everything was clean and cared for. We had a great time. It's also very spacious

Joaquin
Excellent, 4 years ago
We had an amazing stay, a perfect apartment to enjoy the Riviera Maya. Excellent spaces, decor and atmosphere. Close to all points and at the same time with the unparalleled energy of this place. Totally recommended and with impeccable attention from Isaac and Petite. Thank you very much!!

Mohammed
Excellent, 4 years ago
Great location, very safe, walking distance from the city center. The penthouse is clean and the property has great amenities (gym, pool, cafes and restaurants walking distance) . Isaac and Petite were both quick to respond and provided great recommendations for our trip. Would highly recommend for anyone making to the trip to Playa del Carmen

Patrick
Excellent, 4 years ago
Beautiful place! The pool was delightful and a nice way to relax in the warm afternoons.

Cindy
Excellent, 4 years ago
Beautiful property, perfect for families and conveniently located just a few minute walk to 5th avenue where you can find restaurants, nightlife, shops, beach access, and book excursions.

Eric
Excellent, 4 years ago
We loved staying at this condo! Wonderful pool and community. Our kids had a blast in the warmer and shallower portions of the pool. We also loved the large patio and roof-top area. The condo was clean and well cared for and met all of our family’s needs. Having three bedrooms and three full bathrooms was great and we also enjoyed the large table and comfortable living area. Playacar was a wonderful place and we loved being able to explore the area by foot. It was so nice to have a convenience store, coffee shop/bakery, Italian restaurant/bar, and an ice cream shop right across the street. We also found the walk into downtown Playa Del Carmen to be a nice walk too. Excellent stay and we hope to be back again some day!

Jose
Excellent, 4 years ago
Excellent location, cleanliness, decoration, comfort, Etc. The host is always super attentive and attentive. We will definitely be back on our next Playa de Carmen trip.

Robert
Excellent, 4 years ago
Fantastic place to enjoy Playacar. The best family reunion space with an open and inviting atmosphere. Will definitely go back and do it all over again.

Emily
Excellent, 4 years ago
Incredible pool, gorgeous space and roof deck with hot tub, hammock and day bed was unbeatable. Highly recommend!

Francisco
Excellent, 4 years ago
Many thanks for your hospitality 🙏🏻🙏🏻🙏🏻🙏🏻

Renata
Excellent, 4 years ago
Great place for a family trip. The apartment has everything you may need, the host was very friendly and responded quickly to fix any issues we had. Definitely enough space for everyone. The heated pool was absolutely wonderful to have, specially at night, when the sun went down. Only con was the ability to get taxis. The front desk was never able to call us any, saying they were not available. So sometimes we could catch one on the street, and sometimes we had to walk all the way to the beach or town. (Not that far, but with little kids it wasn’t easy) Not the hosts fault, obviously, but just a heads up, if you’re traveling with kids.

Carlos
Excellent, 4 years ago
Great and responsive host
Kavi
Excellent, 4 years ago
Had a great stay. Highly recommended!

Robert
Excellent, 4 years ago
Great place. SO nice to have two outdoor spaces. We loved the rooftop and the hot tub. Beautiful unit and very nice complex. The pool is gorgeous and the grounds are very well kept. You can't get a safer neighborhood in Mexico. Highly recommended.

Isaac
Excellent, 4 years ago
Isaac's place is wonderful. Its located in a very convenient location(15 mins walk to 5th ave) and has all the amenities you need, pools, jacuzzi, lovely terrace to chill and ample and comfy bedrooms. Will definitely stay here again.

Cathy
Excellent, 4 years ago
The apartment was ideal for us being spacious, well equipped and in a lovely complex. Really comfortable beds and very peaceful in the apartment so we feel well rested. Lovely to have full bathroom for each bedroom and the added pluses of the balcony and roof terrace. Pool was lovely and set in a lush garden. Fantastic ice cream shop minutes away plus a friendly bakery for breakfasts. We also loved Lara and Luka about 10 mins walk away. We had a lovely, happy week and were so pleased we had chosen this great place to stay. Thank you Isaac and Petite.

Roberto Carlos
Excellent, 4 years ago
Excellent place, quiet, very good host and all of that makes for a very pleasant experience!

Mari
Excellent, 4 years ago
We loved everything about this penthouse, located in a great area. It’s easy to get lost if you get there at night, so don’t hesitate to stop and ask for directions!

Milton
Excellent, 4 years ago
Everything is excellent, very good location and excellent apartment

Juan Jose
Excellent, 4 years ago
Magnificent place, tranquility, comfort and privacy

Francisco
Repeat guest
Excellent, 4 years ago
Isaacs place is wonderful, you are at the center of everything but at the same time you are secluded and in a peaceful area. The condo is just great, you have everything you need to feel comfortable and at home.

Diego
Good, 4 years ago
Firstly Isaac was very kind, understandable and available. It was truly a pleasure to work with him. Playacar is a closed gated community with everything you need inside it, from restaurants to convenience stores, resorts and a golf course. The vaivén del mar building is incredibly beautiful and pleasant. The pool is so nice you would be forgiven to spend a full day just enjoying it. The apartment is big, comfortable and spacious, the 3 bathrooms are definitely a plus. On the flip side, we encountered a few issues with the cookware and other things that were mostly resolved by Isaac and his team. All in all the price is about right for what you get only that you would expect everything to be working from day 1.

Freddy
Good, 5 years ago
Positive points: Beautiful residence. Beautiful spacious apartment, clean, well equipped and in line with the photos shown on the site. Very nice pool. Cons: - Wifi is difficult to access in the bedrooms, despite a "repeteur" - Cleaning during the stay is not included in the housekeeping service. It is extra. I order transfer transfer

Violeta
Excellent, 5 years ago
We had an excellent time in Isaac place, pictures and description are very accurate, perfect location, specially if you plan to visit the Xparks, place is quiet and the complex is family friendly. We really enjoy the Mama Mia Italian restaurant and the gelato place just steps away across the complex. We’ll definitely stay there again!

Diana
Excellent, 5 years ago
Incredible host. Very good service The apartment is exactly what they offer!

Christian
Excellent, 5 years ago
Everything was great, the apartment, location, facilities and personal.

Gustavo
Excellent, 5 years ago
The place is amazing and the attention is personalized attention all the time. I would definitely stay at this perfect place for families or a group of friends again.

Jorge
Excellent, 5 years ago
My family and a group of friends had an amazing time at this beautiful penthouse. The apartment is exactly what you see in the pictures. We were 8 people and we were super comfortable, never felt crowded or on top of each other. Many spaces to enjoy, mine, in particular, was the little terrace, having a cold beer and grilling a good steak for dinner, or drinking coffee in the morning while listening to the many birds that call this place home. My two kids and their friend could not get enough of the night dips in the pool and the jacuzzi. This is our fourth trip to Playacar and would rate Isaac’s place the nicest by far. The place was impeccable, modern, had everything we needed to feel at home, and was an easy walk to all that Playa has to offer. Although Isaac was away while we were there, Petite offered great client service by being very attentive, diligent, and super nice! These two are just amazing hosts... This is an amazing place that we hope to go back to! ** The apartment is exactly what you see in the pictures. We were 8 people and were super comfortable, never felt crowded or one on top of the other. Many spaces to enjoy, mine, in particular, was the small terrace, having a cold beer and grilling a good steak for dinner, or having coffee in the morning while listening to the many birds of the place. My two daughters and her friend weren't tired of the night swims in the pool and jacuzzi. This is our fourth trip to Playacar and I would rate Isaac's place as the best by far. The place is spotless, modern, has everything you need to feel at home and is within walking distance of everything Playa has to offer. Although Isaac was out while we were there, Petite offered excellent customer service by being very attentive, diligent and super friendly. These two are amazing hosts... This is an amazing place to go back to!

Ana María
Excellent, 5 years ago
Great place! We enjoyed it so much. We loved that it was three baths a very spacious kitchen and the apartment rooftop is perfect. We were 10 people and all luxury.

Ricardo
Excellent, 5 years ago
Excellent! Everything is 100% and it has an excellent location, it really is a spectacular Airbnb.

Anita
Good, 6 years ago
We had a wonderful family trip to ring in the New Year's!

Luca
Excellent, 6 years ago
Excellent apartment, spacious and in a great location. Good amenities and a great host! Highly recommend it.

Lara
Excellent, 6 years ago
Amazing apartment. We were 10 friends and we loved the apartment and it was close to 5th avenue, walking about 15-20 min. Isaac is a great host. 100% recommended.

Lourdes
Excellent, 6 years ago
It's a great place to stay! Everything is amazing. The place has a great design detail... it is super clean and real you feel at home!

Elizabeth
Good, 6 years ago
Issac’s place is great - very spacious. We were a group of 8 and never felt on top of each other. He was easy to contact if we needed him and the location was perfecting for exploring the region.

Joana
Excellent, 6 years ago
Large space for 7 people, with 3 rooms, balcony and terrace. Each room had its own bathroom. We were greeted by a bottle of wine and chocolates which was a really thoughtful touch. I messages Isaac a few times during my stay and his responses were prompt and helpful

Lily
Excellent, 6 years ago
Excellent place , stay, meets all expectations , we will definitely return , excellent service from Isaac Thank you

Anahí
Excellent, 6 years ago
Everything incredible with an ideal location, the super quiet and super-central area of all the parks, we don't have any bad comments or complaints. Everything was perfect, better than we expected, definitely super recommended

Heli
Excellent, 6 years ago
Very beutiful and spacious apartment. Clean, quiet and safe area. Quite big pools and often we were the only ones there. Isaac replied very quickly to our questions and helped with local tips. We used the beach of The Reef hotel, you should be early there to get access (went 9.30ish). 10min walk to get out from Playacar, bikes would be nice, we rented them. Taxes are pricey compared to other parts of Mexico, 150 pesos to playa del Carmen centre, 100 inside the playacar area. 250 to xcaret. Oxxo is close, big supermarket are outside Playacar. We would certainly come again to stay in this apartment!! We were two adults with kids 12 and 14 yrs.

Leonel
Excellent, 7 years ago
Amazing place to stay, you will not regret it! Place has everything you, very very clean and close to all the main parks that you would like to visit!!

Mélanie
Excellent, 7 years ago
You can go there without a second thought. Photos and apartments confirmed. Very responsive and available host. The complex staff are very smiling and welcoming. Suitable for families.

Catherine
Excellent, 7 years ago
Very nice apartment in a quiet residence, ideally located. We really enjoyed the decoration, the beautiful communal pool and the configuration of the apartment very convenient with its bedrooms with an entire bathroom. Cleanliness is also at the rendezvous which is much appreciated . Complex closed where you feel safe at home.

David
Excellent, 7 years ago
Highly recommended, we use the jacuzzi, the barbecue. Very complete and equipped accommodation, very safe and the attention of the security personnel, attentive and kind. Isaac is a great host, responds in a timely manner.

Shees
Excellent, 7 years ago
We were a big group and booked both of his penthouse condos. Isaac has thought of everything one would ever need in an apartment while on vacation. Washing machine, dryer, iron, and beach towels included.

Susana
Excellent, 7 years ago
Beautiful apartment! Issac is always looking for it if anything is offered. It's a very nice quiet place to rest on your vacation.

Gaby
Excellent, 7 years ago
This place is highly recommended, very well located, close to everything, we were very comfortable, much better than we expected.

Andrew
Excellent, 7 years ago
We had a great time here. The place is fully stocked with everything you need to cook, hang out, and have a good time. The hot tub on the roof is a nice place to relax at the end of the day. The place has 3 suites which isn’t immediately obvious in the photos so that was really nice to find when we got there. Overall if you are staying in the Playa del Carmen area or using it as a launch pad to the other attractions in the area, this is a really convenient, safe, and comfortable place to stay and enjoy.

Gabriela
Excellent, 7 years ago
Place is great and Issac was kind and very good host. Everything is perfect