Claudia Y Jim

Reviews

Superhost

23 total reviews

96% rated 5★

23 reviews

4.96

2019–2026

Cleanliness 4.9

Accuracy 4.9

Communication 4.9

Location 5.0

Check-in 4.8

Value 4.8

23 reviews

Casa Cascada

Ramey

Excellent, 1 month ago

Thank you so much for letting us stay! The location is perfect and we felt safe and comfortable the whole time! Super close walk to the beach and town with everything you need.

Amazing accommodation. The photos don't do justice to the warmth and comfort of the house. You can tell it was designed, built, occupied, and filled with life by its owners. We felt right at home and made them part of our group without knowing them. Communication with Claudia was impeccable. I would always come back as my first choice!

Everything was great and we had a very pleasant stay. The communication with the host was straightforward and friendly. The house is beautiful, well located and only minutes away from the beach. Highly recommend. I'm sure we'll be back.

Host Response

Estimado Hannes, fue un placer haberlos tenido en casa, espero que vuelvan pronto, saludos a los chicos. Les deseo lo mejor este 2026. Saludos. Claudia

We felt at home and had a pleasant stay at Casa Cascada. The Casa is on a dead end street. The beach is two short blocks away. There was plenty of drinking water, towels, toilet paper, beach towels, beach chairs, beach umbrellas, cooler, etc. There was construction noise during the weekday. We were there mid November and we felt it was cool enough with the ceiling fans that we didn't feel the need to use the AC. Maybe with the bedroom windows closed, we may have not heard the construction noise, but we still enjoyed our stay. Casa Cascads is a nice home. Most of all we loved Claudia. She gave us helpful information and was always available to answer any questions we had. I would recommend this home to family.

Host Response

Muchas gracias querida Nilda, espero volver a verlas. Saludos

If you are looking for a comfortable and peaceful stay, this is a place for you! The house is located at the end of a quiet street in a beautiful neighborhood. It has easy access to the Playa Car beach which is usually less crowded than other beaches in Playa. The host provided chairs, umbrella and beach towels, making beach trips even more pleasent. Communication with the host was absolutely perfect, she even came to meet us, which we appreciated very much. The house has a great collection of books, from Mayan culture and wildlife to mystery novels to read when relaxing by the pool. Overall, this was a perfect vacation. Jim and Claudia, thank you so much for this great experience!

Visited Playa Del Carmen for the first time and felt so lucky to have found this wonderful place! The neighborhood felt very safe and the home is a few minute walk from beach. The home was lovely and very comfortable for my husband and I and our 2 adult daughters. It’s a great location- close enough to walk to restaurants and shopping but far enough away from the noise of the retail center. I appreciated that the home is fully stocked with everything you need for a fun day at the beach. Would highly recommend Jim’s place for a family vacationing in Playa Del Carmen!

Great location. Playa del Carmen has plenty of bike lanes. We biked everywhere and the Playa Car community, where the house was, was safe, quiet and very nice. We enjoyed the location. The house is nice but does need some updates specifically to the ac units. It’s a nice traditional Mx home, so window and doors are louvered windows and doors designed to be open for a breeze, meaning cool air gets out very easily. So if you use ac, even just a small amount you need it to work twice as hard to cool the space. That means a very high energy bill. Be sure to confirm the cost per kilowatt before you use it and take photos of the meter use. The property manager was nice and fair, the issue was the house requires attention to the ac. The home was generally clean but needs a deeper cleaning in bathrooms. The pool is in the front (private) street, surrounded by plants, but it’s not fully private. You are very close to neighbors and they can see in. I would stay in the community again.

Host Response

Thank you for choosing to stay with us in Playa del Carmen. We hope you enjoyed your visit. We would like to address an important issue regarding electricity usage during your stay. Playa del Carmen has the highest electricity costs in the entire Mexican Republic. To ensure our guests have a comfortable stay, we provide an adequate energy consumption allowance for the rational use of air conditioning. Our air conditioning units are designed for domestic use and not for industrial purposes. It was observed that the air conditioning was used continuously, 24 hours a day, because you mentioned your dogs could not be without air conditioning. This level of usage is unprecedented and was not mentioned at the time of your reservation. Due to this experience, we will be updating our pet policy moving forward. Jim

Went for New Years and had a wonderful stay. Host was very attentive and open to communication, all questions were answered before our stay and was available thought out the whole stay. The house is two blocks away from the beach. House was equipped with beach chairs/towels and even a cooler. Very quiet area with an easy walk right into the downtown area. The house itself was perfect for my group. Nice pool with a small patio table and 2 lounge chairs. First floor had a very clean kitchen with spacious sitting area and living room with full bathroom. 2 big bedrooms with full bathrooms are on the 2nd and 3rd floor, each with their own private balconies. This house met all my expectations and would highly recommend to any small groups looking to travel into Playa Del Carmen.

We stayed at Casa Cascada for a week and it was one of the best stays we have had in Playa del Carmen. Location is wonderful, only 2 blocks away from the beach. The house was super clean, with everything you would ever need for a comfortable stay, including floaters and snorkeling gear. We could immediately tell that the house was very much loved by owners, with all the decor and amenities what you would expect to have at home. The highlight of the house is a breathtaking roof deck to meet both sunrises and sunsets. Walkable distance to 5th Avenue shopping and restaurants. 10 min walk to several car rental agencies at Plaza Paraiso. Very responsive and helpful property manager. We will definitely return!

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