Roxana

Reviews

19 total reviews

84% rated 5★

19 reviews

4.79

2024–2026

19 reviews

3BR Villa

Melissa

OK, 2 months ago

The place is very comfortable. We had some problems that were quickly resolved

Host Response

Thank you very much for sharing your experience and for highlighting the comfort of the accommodation, as well as the speed with which we addressed the issues that arose during your stay. We're sorry that the cleaning didn't fully meet your expectations. During those days, we were finishing a project to improve the drainage system, an investment made to provide greater comfort and better service to our guests. Although the area was cleaned at the end of the work, we understand that this work may have temporarily generated dust and affected your perception of cleanliness. At Mishka Lodge, we maintain a high standard of cleanliness, as evidenced by the excellent reviews we have received from our guests over time. We will continue to work so that any improvements to our facilities have the least possible impact on the experience of those who visit us. We appreciate your feedback as they help us continue to improve.

The place is beautiful, private, very well maintained, and super equipped, both the bedrooms and the kitchen. The pool is clean and well maintained. During our stay, we had problems beyond Roxana's control. However, they were not only with us, but they also looked for all the solutions to make our stay as comfortable as possible, even going beyond what was required of them as hosts. I highly recommend the place, not only because it is beautiful, but because you can be sure that in the face of any adversity, both Roxana and her husband Enji will be ready to resolve the issue and make your stay very, very pleasant.

Host Response

Thank you very much for your nice words! We're glad to hear you enjoyed your stay and that Mishka Lodge was the perfect place to spend time together. Comments like yours motivate us to continue taking care of every detail to make our guests feel at home. We hope to welcome you again very soon to create more unforgettable moments. The doors of Mishka Lodge will always be open for you and your family! ☀️🏝️

We had a wonderful experience at this place. Roxana and Engebry were extremely helpful and communicative at all times, which made our stay even more enjoyable.⭐️ We had a great time as a family; we all enjoyed it very much, and we left feeling very happy. Although there were some issues with the electricity and water service, the hosts responded immediately and made sure all our needs were taken care of, no matter what the situation. That really made a difference.💯 The place is exactly as shown in the listing images, which is greatly appreciated.👏 We would definitely come back… hopefully soon!🤞

Host Response

Thank you very much for your kind words. It was a pleasure to welcome you, and we're glad your stay was enjoyable. We'll be expecting you soon! ✨

Pros: -Perfect size. -Good equipped - Comfortable and clean rooms. -New and modern facilities. -Good air conditioning. - Well-designed pool. - Many social areas. - The parking lot can accommodate 6 vehicles. - Friendly host who responds quickly. - Stable Internet (35MB symmetric). - Two towels per person are provided. Cons: -The water is supposed to be drinkable but it tastes bad, like metal. I recommend buying water to drink and even to brush your teeth. -There were no cloths to clean in the kitchen. Suggestions: -The distance to the center is not walkable; I recommend 100% going by car. -A fan in the kitchen would be very useful. -The camera that is facing the kitchen could be further away because it makes you feel very observed. -More garbage bags and toilet paper would be useful as well. - Raccoons come and tear open the garbage bags and steal food. Be careful with this.

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