Magdalena
Reviews
75 total reviews
88% Excellent
75 reviews
4.84
2022–2026
Cleanliness 4.9
Accuracy 4.9
Communication 4.9
Location 4.8
Check-in 4.8
Value 4.8
75 reviews
Winnie
Good, 4 months ago
Magdalena and all of her vendors were lovely. They were all flexible and accommodating. The chef, the driver all tried very hard to provide a wonderful experience. The space in and of itself is beautiful, the master staircases are gorgeous. The view is beautiful, especially from the bedroom of the master suite. Our only hesitation in the difference between 4 and 5 stars are little things. There was a lot of sargassum on the beach (out of their control of course) but there was a lot of trash mixed in with the sargassum. The view from the master balcony was beautiful, but the chair cushions were mismatched and the chairs were kind of worn. It wasn’t as luxurious of a space to sit and enjoy the view as I had hoped! The kitchen was lovely, but felt a bit dated. The toilets, because it is in a small town in Mexico, require disposing of toilet paper in a garbage can and not flushing, which was just a little different for us. That said, we loved it and had an amazing time!
Marcela
Not good, 6 months ago
They were always attentive to making sure the place was amazing, but they took a long time to respond. When the news about the insecurity in Mexico came out, we wanted to change the date so we could have a more peaceful stay, but they didn’t want to change it. The chef asked us to pay 100%. They didn't want to properly adjust the prices for the service when they canceled the attendance of some guests due to the security situation in the country. The company recommended to me on Airbnb for all the food logistics never provided the chef’s expense reports. Other than that, the food was delicious, the chef was super attentive, the house is very nice, and we had a very comfortable stay. The staff is always very friendly. We just felt they could have been more flexible with the situation.
Veronica
Excellent, 6 months ago
I am immensely grateful to Magdalena for letting us stay on such short notice, with no time to prepare anything. She was always very attentive to our needs. The house is very well located, large, and spacious.
Cynthia
Good, 7 months ago
Great location, a spacious house. I enjoyed it a lot with my whole family, it has everything you need. Would most certainly stay there again.
Sandra
Excellent, 8 months ago
Great space for large groups and incredible views! Everything was clean and well organized. Great communication too!
Stan
Excellent, 8 months ago
Probably the best AirBNB ever rented, and would absolutely rent again for family vacations. The staff, the Beach, the Views, the fun things to do ALL make you feel like you've entered paradise!
Aarón
Excellent, 1 year ago
We really liked it! Thanks for everything.
Nytzi
Excellent, 1 year ago
Very good accommodation, comfortable, in a very good area, very close to Xcaret Park and 5th Avenue, highly recommended!!
NoELIA
Excellent, 1 year ago
Our stay at the villa was very pleasant. The house is very homey, excellent for a family getaway it's cozy and peaceful. The patio has a spectacular view, the tree and wild plants are amazing and beautiful. The house is spacious, clean, and very comfortable, it made us feel right at home. Alejandra was very attentive and kind, answering our questions or concerns in a timely manner, no matter the time. She gave us suggestions for places to eat. We will definitely return!
Destynee
Excellent, 1 year ago
I had a wonderful stay! The house was even better than the pictures..spacious, comfortable, and beautifully decorated. The scenery around the property was absolutely stunning, and the pool was a great bonus for relaxing. Everything was clean and well maintained. I’d definitely stay here again!
Sarah
Excellent, 1 year ago
Such a wonderful stay and very kind!
Javier
Excellent, 1 year ago
Thank you for a wonderful stay! I'll be back soon
Host Response
You are welcome back any time!
Hugo
Excellent, 1 year ago
We had an unforgettable stay at Hacienda Tankah! The property is stunning, with spacious, well-maintained rooms that comfortably accommodated our group of 14. From the moment we arrived, we felt relaxed and at home in this beautiful setting. The highlight of our trip was the exceptional service from Rosa, Carmen, and Jose. Their warmth, attention to detail, and flexibility truly elevated our experience. Every meal they prepared was a delicious celebration of authentic Mexican cuisine, and their hospitality made us feel incredibly well cared for. Beach access directly in front of the house was limited due to seasonal seaweed buildup, but the beauty of the area and the overall experience far outweighed that. The host and her team were consistently responsive and accommodating. We enjoyed every moment and would absolutely return. Hacienda Tankah is perfect for families or groups looking for a peaceful, luxurious escape with top-notch service. Highly recommended!
Dominique
Excellent, 1 year ago
Tino was an excellent chef! He and Rosa took wonderful care of the home and food for all 10 guests and even made me a fantastic birthday cake. They provided everything we needed for a special occasion trip. The home was absolutely gorgeous with stunning views of the water. They even helped us schedule massages on the balcony of the home. 10 out of 10! Thanks Tino and Rosa!
Ana Paulina
Good, 1 year ago
Everything was great, Alejandra welcomed us kindly, we didn't have the necessary communication when confirming the reservation with the host but apart from that everything was very nice and pleasant, thank you
Host Response
Thank you so much for taking the time to share your experience. We're happy to know you enjoyed your stay and that Alejandra gave you a warm welcome. We truly value every suggestion, as it helps us continue improving every part of the process. It would be a pleasure to host you again. Thank you for choosing us!