Pablo

Reviews

850 total reviews · 4 listings · 3 locations

91% Excellent

850 reviews

4.88

2016–2026

Cleanliness 4.9

Accuracy 4.9

Communication 4.8

Location 4.9

Check-in 4.8

Value 4.9

850 reviews

2BR Bungalow

Lori

Good, 2 months ago

This accomodation was so unique. It was open air except for the two bedrooms/bathrooms. They were air conditioned. We loved the private spa and used it often becuase it was raining. The grounds are my favorite part of this stay. It's like you are staying in the jungle, and you are! We would definately come back. The staff was top knotch kind and helpful. The only negative was our communication with Pablo. Twice I asked questions/recommendations about the unit as well as tours and such and did not receive a response. I only received the stock response upon check in and move out until the day before we arrived and we messaged to give an arrival time and he responded.

3BR Villa in San José

Michelle

Excellent, 4 months ago

Everything was great; the house was perfect, the only thing is... It's just that it's very far from everything; there aren't many supermarkets nearby. Apart from that, everything was very good.

Casa del Rio is an excellent place to stay in La Fortuna if you are travelling as a group. We travelled as a family of 1 senior, 2 adult couples, and 2 kids (but it can fit more). It was located in a gated resort a 2-3 min drive from the shopping area, so it felt safe and was quite and convenient. It was clean, beautiful and everything worked as it should (including the AC units in every bedroom and the washer/dryer.) The shared space was large, the pool was very well maintained and the lush greenery was amazing - nicer than the pics. Parking was easy (we had 2 SUVs) and the breakfast was great. It was served in a restaurant about 2-3 minute walk from 6:30-9:30am, and you could pick from 8-10 meals. My kids also loved a water slide on the resort property. Lastly, the people working there were so friendly. They were welcoming and helpful, including bringing us breakfast-to-go at 6am one morning because we had to leave early on an excursion. We had a great time a would definitely return.

We had a lovely stay at Casa del Rio! The property feels very safe and is close enough to all the main attractions. We’re a family of four, and there was plenty of space for all of us. Waking up to the sounds of the jungle was such a fun experience. From our room we saw many birds, monkeys, frogs, fish, and more. The jacuzzi worked perfectly, and we enjoyed it every night. We also treated ourselves to a massage at the facility and dined at the restaurant both were great experiences. Highly recommended!

Unfortunately our experience was very negative. We paid the full amount that Airbnb told us at the time of booking and at no time were we informed that we had to pay an additional payment upon arrival. When we arrived at the place, he told us that the payment was only a "down payment" and that we had to pay an extra amount, which was never previously communicated. We explained that this was an error outside of our control and that we simply complied with the price published on the platform. They did not give us the room, so we had to leave without being able to apply the reservation. We consider it the host's responsibility to respect the posted price and to assume any errors in their billing system. I wouldn't go or recommend it to anyone else.

I feel that the description of this house is not detailed and clear in the listing. This is a very open layout with the kitchen and living area open to the outside with no available doors to shut to close the indoors out. There are bugs and birds (and bats) that come into the kitchen and living area. The bedrooms are all separate and do not have locks on the outside of the bedroom door, and one room wouldn’t close from the outside, letting critters in when not in the room to be able to lock the door. There was a main garage door that did lock the rest of the house off. You cannot park at the house, but rather use the resort parking and then walk a few minutes to the house. Some people may love this open living concept, but I think that the details need to clearer in the listing. Bathrooms/kitchen are not updated and hot water was rare. Not worth the price. The location of the house was great. We liked the resort and the staff was great. Breakfast was good.

Host Response

Thank you for taking the time to share your feedback. We truly value your comments and the opportunity to clarify a few details. Our property is indeed designed with an open-concept layout that brings guests closer to nature — a hallmark of our unique experience. As described in the listing, the kitchen and living areas are open-air spaces, which allow for a truly immersive rainforest experience. While this design may not suit every traveler, many of our guests appreciate the peaceful, natural surroundings and the connection it offers with the environment. We do our best to accurately describe this setup in our listings, and we are always happy to answer any questions before booking. That said, we will take your comments into account to ensure the description is as clear as possible for future guests. Regarding the bedrooms, each is independent to offer privacy, and while locks are provided on the interior, we understand that external locks may be preferred by some. We’ll review this with our team to evaluate possible improvements. As for the access to the house and the parking, it is true that guests park at the main resort and enjoy a short, scenic walk to the house — something many of our visitors find adds to the sense of retreat and tranquility. We’re very glad to hear you enjoyed the location, the resort atmosphere, and the kindness of our staff. Our breakfast team will be especially pleased to hear your compliments. Thank you again for your honest feedback. It helps us continue to grow and improve, and we hope that despite the aspects that didn’t meet your expectations, you were able to take away some positive memories of your stay.

We had a wonderful time at the Remanso Villa! The sound of the river, the surrounding rainforest, and the pond all contributed to a very relaxing atmosphere. Everyone on the property was friendly and attentive, and the location was very close to the zip lines and ATVs. The restaurant on the grounds offered a beautiful view of the Arenal Volcano!

Host Response

Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful time at Remanso Villa and that the sounds of the river, the surrounding rainforest, and the peaceful pond helped create a truly relaxing atmosphere for you. It’s also great to know that our team made you feel welcome and well taken care of — we take pride in offering warm, attentive service to all our guests. We're glad you enjoyed the convenient access to nearby adventures like the zip lines and ATVs, as well as the stunning views of the Arenal Volcano from our restaurant. It truly is a special sight! We hope to welcome you back again soon for more rest, nature, and adventure.

I would give this home 100 stars if I could. The house and resort well exceeded our expectations. We have been doing family trips for five years and we all decided this was our favorite property yet. The home was so unique, with an open-air atrium, plenty of swings and hammocks, four clean and well appointed bedrooms/bathrooms, a huge kitchen with everything we needed, and a beautiful outdoor space with private pool, two tables, pool floats and foosball. The resort was gorgeous and peaceful. We were some of the only guests there. Our kids loved the water slide, big pool and hot tub. The restaurant was delicious, with daily breakfast included. We also ate there for lunch and dinner and were blown away. Overall we had a perfect stay!

Host Response

Wow — thank you so much for such a glowing review! We are beyond delighted to hear that your stay exceeded expectations and that your family chose our home as a favorite after years of traveling together — what an honor! It’s wonderful to know that you enjoyed the unique open-air design, the hammocks and swings, and the spacious layout of the villa. We love hearing that the kitchen, private pool area, and all the little details helped make your stay both fun and comfortable. We’re also so glad your kids had a blast on the water slide and at the resort pools, and that you had the chance to enjoy our restaurant for more than just breakfast. Our team puts a lot of heart into each meal, so your kind words mean a lot. Thank you again for choosing to stay with us and for taking the time to share your experience. We’d love nothing more than to welcome you back for another unforgettable family trip!

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