Silvia

Reviews

Superhost

72 total reviews

88% rated 5★

72 reviews

4.82

2023–2026

72 reviews

4BR Villa in Tequesquitengo

Andres

Excellent, 4 weeks ago

Thank you

A very beautiful house. The photos don't do it 100% justice. However, it is important to make it clear that there are two properties: the one overlooking the lake and the one located further down the street. For the one located after the street, it urgently needs to have air conditioning installed for those 2 bedrooms. Communication from Silvia and Victor was super fast.

Host Response

Thanks for the feedback, Abraham. The description specifically states that there are two areas, but we will gladly make it clearer. Likewise, we will service the air conditioning so that it cools better.

The house is simply amazing, it's better than the photos, and it's very well maintained. Silvia is very helpful and responds very quickly. We had a problem with a vehicle's battery, which she understood, and she was very empathetic with us. I definitely recommend it, and I would stay here again whenever I can.

Host Response

Thank you for choosing us and for allowing us to assist you until the issue with the car was resolved. We like you to feel at home, safe, and well taken care of.

The house is better than the photos, they are exactly what they offer, Vicente's service is super, super. Everything is very clean, a pleasant stay. Only the ad says pool and jacuzzi with boiler and only the jacuzzi is heated and with gas not with boiler, that's the only thing. but everything else was great.

Host Response

Thank you for your observation, Priscilla. We will clarify the ad to make it real to the service offered

super nice place, we had a family weekend very comfortable. Silvia is very helpful and friendly and Mr. Vicente is also very helpful, I report a leak, I explain and went to verify time later. Kitchen equipped for the weekend, hot water in the showers, rooms with weather (only the one below did not have), safe parking, everything is 100% working THANKS

Host Response

Thank you for your feedback, Viri. We're working on putting air conditioning in the garden bedroom as well

I loved the blue house, Silvia was very good host, she was always aware of everything, she immediately answers the messages, the access to the lake is fabulous what would make the house excellent would be that they could heat the pool, either with a boiler or with solar panels, to be able to take advantage of it also that it is of very good depth, the jacuzzi is what is well warm. But we enjoyed everything very well; being able to use the kayak with vests available in the house was super even swimming in the lake. Thank you for all SILVIA. Really the Blue House highly recommended

The house according to the description and the photos, everything was very good, we had a lot of fun with the family, we had a theme with water, but immediately Silvia and the managers helped us and was resolved almost immediately. We made use of the kayaks what they have in the house and we rent a ski boat, a lot of fun, thank you very much to Lety, Vicente and Silvia for the attentions

Host Response

That they enjoyed their stay. That's very important for us. We look forward to assisting you again soon.

The house is very nice and comfortable, it has a lot of personality and the sunsets are incredible. The weeping and caretaker are very friendly and we were resolved all the doubts, and they were always on the lookout. What I liked the most was that you can enjoy the pool and the jacuzzi while looking at the lagoon landscape. We had a great time and with a lot of peace of mind in the atmosphere, maybe it would be nice to be able to check out a bit later to be able to sleep another time and continue to enjoy, but everything is excellent, we will be back at the first opportunity we have. Thank you so much

Host Response

Thank you Silvia. On another occasion we can arrange a later check out. It all depends on the next day's bookings, but there is flexibility.

The photos do not reflect the reality, since 2 rooms are in another property and without doors, accessing by terrible stairs, you also have to go out to the street and leave the occupants of the main house without keys, and also the cars remain in that other property, with a damaged door. There is no hot water to shower, there is no place to place luggage, everything is occupied by the owners except one of the rooms. To get there is terraceria. The caretaker is rude, because according to his saying it is more work for him if I ask for all the rooms that I rented and since I did not arrive early I was furious. On one floor is the main room, after some stairs with poorly designed stairs to kitchen and living room, and you have to go out to the garden and go down another floor to access 2 rooms. As I said, the other 2 are outside the house on another property with no view, also without hot water and full of bugs. With a positive attitude and good physical condition, you would have a good time.

Host Response

Thank you for your feedback. We will talk to the guardian to provide a better deal. The thing in the separate rooms is indicated on the listing. In that area access to the houses that are on the lake is by a narrow road. I'm sorry it caused you inconvenience.

A very nice house on the shore of the lake, it has all the necessary amenities and accessories that make you feel at home. Silvia is always attentive to what you need and Mr. Vicente, who is who welcomes you, is also very friendly and attentive to what you need. The rooms are extremely comfortable, the stay and kitchen are spacious. The pool is perfect and the jacuzzi features a whirlpool… It is a space that certainly makes your stay there very pleasant.

Host Response

Thank you for choosing us Kari. I'm glad you enjoyed the house

Everything is very good, the house is nicer in person than in the photos, the pool is cold, but with the weather it doesn't affect much, the cost of the boiler is 100 x hour, we didn't use it. The view is very nice, the kayaks could be in better condition, but they are an extra that does not affect the stay at all. Congratulations on such a nice place.

Host Response

Thanks for your feedback, Bernardo. You're right about the kayaks. They are old. I believe we will stop offering them as an extra. Thank you for choosing us

Very nice place to spend time with family. The attention and support of Mr. Vicente, very attentive always and resolving everything. The caldera of the best jacuzzi. The lakefront location with kayaks available makes all the difference. I only suggest that the number of pool towels and bathrooms is the number of guests. Some of us were carrying, so it was compensated. What is very important and I hope you see it is the lack of one more bathroom in the common area, with that the accommodation would be ideal. Overall very nice everything!

4BR Villa in Tequesquitengo

Luis

Excellent, 2 years ago

Super friendly people and a very comfortable house

4BR Villa in Tequesquitengo

Daniel

Excellent, 3 years ago

Everything is very nice and clean. It might be an option to place railings on the stairs that go down from the pool to the garden

Host Response

Thanks for the suggestion Daniel, we will install it as soon as possible.

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