Jakelline

Reviews

11 total reviews

11 reviews

3.82

2023–2025

Hosting since 2023

Cleanliness 4.6

Accuracy 3.9

Communication 4.1

Location 4.4

Check-in 4.7

Value 4.1

11 reviews

Studio in Playa Pelada

Elizabeth

Not good, 8 months ago

This is a place to stay close to the beach. It is clean and a comfortable bed. That’s the only good. Lots of issues. No hot water. A toilet that slowly leaked all over the bathroom & into bedroom. We checked in at 8pm. Slow to check in bc busy restaurant staff had to find key. Unit is located back of Il Pepperoni restaurant. We msg’ed the host before 10pm that we had NO hot water. No response. We sent another msg before 11pm about the leaking toilet. No response. She finally responded at 10:30am next day and said she would send someone to check it out. Check out is at 11am. No one ever came. No follow up Also bc it is located at back of restaurant it’s extremely loud. DJ went until midnight. It was Dec 30th so assuming celebrating the holidays. Super loud. After band finished the restaurant staff had to clean up and that is so loud too. I understand hot water and plumbing issues happen in another country but lack of communication from host is my biggest issue with the space.

Host Response

Hola Gracias por su comentario En las especificaciones de la habitación lo tendré en cuenta añadir q no tenemos agua caliente. Con el inodoro pensábamos que estaba resuelto el problema, por eso no les comuniqué nada cuando hicieron la reserva. La habitación estaba disponible desde las 2 pm Las disculpas de cualquier inconveniente

I would say it’s exactly what you pay for and definitely good enough for a couple of nights. It was close to one of the smaller beaches. Conveniently attached to a couple food options. Bed, shower, tv and fridge. Staff were nice. The only thing is I messaged when I booked about hot water because of a review I saw and I never got a response back, and there is no hot water. Luckily it’s hot enough outside that a quick cold shower didn’t bother us too much. There was no soap in the dispenser and no coffee mugs for the coffee machine. All in all it was good enough for the price.

5/5 Experience - true Costa Rican experience with the people and place. Would stay again Location/ resto: On the main road. Conveniently located at the back of Il Pepperoni Restaurant, with included a smoothie bar and bakery. Lots of food options esp when it gets dark, can pay with cash or card. Meters from the Playa Pelada Beach, great for watching the sunset and walk over to Playa Guiones (through the forest - ~ 10 minutes). ATV rental onsite!! Service: Staff were AMAZING. A mix of Spanish and English speaking. Went above and beyond to ensure we were comfortable during our stay. Able to communicate via text and very responsive. Had long conversations, immersing ourselves and learning more about Costa Rican culture. They were able to support us with transportation options (i.e. contacting their friends) seeking options for us. Suite: Clean, Wifi, TV, air conditioning, private bathroom, mini fridge and tasteful decor. More spacious than expected - high ceilings, shelves.