Marco

Reviews

189 total reviews

88% rated 5★

189 reviews

4.85

2018–2024

Cleanliness 4.9

Accuracy 4.8

Communication 4.9

Location 5.0

Check-in 4.9

Value 4.9

189 reviews

2BR Penthouse in Playa del Carmen

Irvin

Excellent, 2 years ago

This is amazing, a total Gem. Feel very private and having direct access to the pool is incredible. Perfect Location if you want to walk to 5ta Avenida or to Playa Mamitas. Place is big and feel very comfortable for every member. I will definitely stay again. Hope all the places will be like this. Fantastic place!

Everything's great , the best place in mind. The only thing would have taken me a set of savannas because the ones in the master bedroom are not according to the place. i would rent it again.

Beautiful spacious apartment in a fantastic location. Close to a lovely but busy beach, many great restaurants, and all the PDC has to offer. Deck off the upper hall/master bedroom was a wonderful oasis, although the loud music from neighboring rooftops could be irritating at times. Deck off the second bedroom was lovely too - quiet and cooler on the hot days and had a nice view to the water once you were out on the deck. It would have been nice if the windows on the living could look out onto something more than the concrete wall of the building across, but you can't have it all (the master bedroom view offsets this). Keypad access made our comings and goings very convenient without having to worry about bringing a key. Electricity charge was higher than I expected - we tried hard to minimize the A/C use as the unit does ventilate quite nicely, but averaged close to $18USD per day. Surprising lack of stair handrail (both sides). Great staff. All in all we would stay here again.

The Department is the best, it is 100% spotless, very comfortable and functional. The area is very good and easy access for all sides. The Pileta and terrace are a success in the face of the sun on the beaches , the tableware was excellent , it had everything to cook, what you see in the photos is... Negative comments in our opinion does not have Security Box, or guard rails or protection on the staircase that is permanently used to access the main room and the terrace, I did not have a toaster. At times it felt a rotten smell in general in the building as well as on the streets and beach. Beyond these comments, book it again in that Departamento, nos Encanto

We absolutely love Marco’s condo! Pros 1. Great layout - spacious kitchen, dining and living rooms 2. Loved the private lanai 3. Multi level added to spacious feeling 4. Great location - close but not too close to 5th ave 5. We cooked quite a bit and there is a very well stocked kitchen 6. Swim out feature very convenient 7. Great host - very responsive 8. Great pool, ocean view better than expected and bartender makes a fantastic margarita!! Cons 1. Pool maintenance each morning at 8:00 and it was pretty much a wake call for us being in upstairs bedroom. 2. Steps - no railings, I wouldn’t recommend if not in good health or with small children We have used Airbnb many times and this is one of our favorite places. We will be back next time in PDC!

The spot and view are amazing and breathtaking. The condo had all that we were looking for - starting with a comfortable bed, which is not always the case in AirBnBs. When there were too many around the pool area, you could go back to your private deck and put on some noise-cancelling headphones. A positive surprise: at the pool, there is a bar where you can order endless... cocktails! The location is quiet after 10 PM, while being very close to the famous Fifth Avenue where all the tourist restaurants are, but you can also wander around it and find some interesting spots. There is also a big supermarket where you can find everything, including a $2,500 wine bottle !, at a 5-minute walk. If you want to be picky, the pool water (in December) was fresh but not cold + we never found a bread toaster.

A very nice and practical apartment. If we returned to Playa del Carmen, we would definitely return to the same place. Privacy for the family, ideal for resting, relaxing. If you're looking for a party, it's also very close to both Club Mamitas in Playa and 5th Avenue. Access to the pool from the rooftop room, excellent! We enjoyed it and took advantage of it a lot. Highly recommended to anyone coming here

We loved our stay at Marco’s place. Having the pool right off the master bedroom was really nice and we loved the pina coladas Guillermo made at the bar, plus all of his restaurant recommendations. Reading reviews of the stairs, I was apprehensive, but they were no big deal. There is a wall on one side of the stairs. The first night we ate dinner on 5th. It’s very expensive, we avoided 5th after that and went to restaurants on the streets above and below it. The beach was lovely and sargassum free while we were there. We will definitely stay at Marco’s next time we visit PDC.

Host Response

Thank you Beth!

Marco's 2 bed condo is a very solid option for PDC. Safe, quiet and the staff working at the reception / pool area are very welcoming, friendly, courteous and helpful in many ways. Marco is very responsive on the Airbnb app. You are a 5m walk to the beach but if you're looking for peaceful sun hours and great bartender/host, choose the pool. Some things to be aware of. You do NOT have access to the washer / dryer. It's not advertised as an amenity and you can access local fluff/fold for laundry. The 2nd floor stairs is a concern for small kids / elderly. Paper towels, disinfectant, toaster, proper blender etc are amenities that should be standard but are not included. I purchased paper towels / Lysol to keep the kitchen / bathrooms clean. 4 beach and 4 bath towels provided for 2-bed condo was lacking. Minor paint could freshen up the scuffed entry walls and previous leak issue in master. Would definitely stay again but some minor tweaks could make the stay even better!

This place needs retouching, I have stayed here before and it doesn’t look like before, the owner needs to invest to keep up with standards. There was lack of communication with the owner. Other than that … The building itself is well maintained and very close to the beach and in a great location in Playa del Carmen. I don’t thinking I will stay here again. My family stayed in the second floor, in the same building and had a better experience.

Host Response

Hello Alain , we haven’t received any request during your stay . We always attend all the requests straight away. We keep the apartment in a good condition all the time. I’m bout sure what your are referring to .

The stay was great. Just keep in mind of having to pay a light bill. Also, a lot of unsafe stairs not fitted for children

Host Response

Thank you for the review Valerie . We only charge electricity on long stays , this is clearly stated in our listing . This is a common practice in Playa del Carmen with most listings . We do this to suggest guests not leaving the AC on when not in the apartment . A part from the economic side , electricity in the area is produced using very polluting fossil fuels destroying our fragile jungle. We feel that to have a sustainable tourism this is a very important thing . Regarding the stairs our apartment ( and the rest of the building ) complies with the building regulations . I hope I clarified the issues .

Windows on main floor all face a concrete wall. The top floor with the master looks out at the pool and ocean. The price was good considering this and the location was excellent, but I would have appreciated knowing this instead of feeling like they were hiding it. None of the pictures or descriptions mention it. Again, the price is right. Why not tell people the truth rather than disappointing them? I would still stay there. Beautiful rooftop!

Amazing Airbnb, the unit was clean, spacious and well maintained. The location was also great, just a few blocks to 5th street (far enough that you don’t hear the noise at night) and a few blocks from the beach. Loved having pool access right off the patio as well. As others have mentioned, the stairs are a little precarious, we were 4 able bodied people in our 20’s and were still nervous using them since there was no railing. We understand this is up to building code in Mexico but feel it’s important for anyone with young kids or people who have trouble with walking/balance to be aware that this might not be the best fit for them since you have to go upstairs to access the patio/pool. Regardless, the unit was great and we would definitely go back.

2BR Penthouse in Playa del Carmen

Ashley

Repeat guest

Excellent, 3 years ago

Second time staying at Marco’s place and it was a great stay! Excellent communication when we had questions, phenomenal location (walking distance to everything but not loud) and a comfortable/clean space.

This condo was more perfect than we imagined, the photos don’t do it justice. The location is ideal: The beach is a few minutes away, as are the main tourist areas like 5th Avenue. From the gorgeous rooftop deck and pool area you can hear the music from neighboring clubs for a pleasant ambiance but when you’re ready for sleep, it’s very quiet. Guillermo tends the private bar on the rooftop and he’s wonderful—friendly, warm, and makes great drinks (pesos only, super affordable, please tip him well, he deserves it!). The views are incredible for both Sunrise and sunset. Marcos & Alberto are fantastic and responsive hosts. We had no problems during our stay and they left very clear explanations of the reasonable condo rules and amenities. If you stay 7+ days, you’re responsible for paying electricity, which is also very reasonable and we appreciated the thought toward energy consumption and production. We turned off lights when not in use, and since each area (2 separate bedrooms & living/dining room/kitchen) had separate AC controls, we could turn off the AC in individual spaces instead of wasting energy cooling the entire 2 floor unit at once. The system is super efficient & after 7 days, our electricity cost was less than $100 USD. We hope to make visiting Playa del Carmen & staying at this specific condo an annual trip, I can’t think of a better spot to work on my book draft when I take time off from work next year.

Had booked for 10 days but decided to move to another airbnb on day 6. This is a great place, very clean, perfect location, friendly staff, amazimg pool and 3 jacuzzis with ocean view. The problem for us was that stairs aren’t safe for kids and older adults. Host should advertise this on Airbnb since this could be an issue for some people. We weren’t able to relax knowing our sons were going up and down several times a day. I counted 27 stairs from 1st floor to 2nd floor bedroom. First 11 stairs are safe. From stair 12 and on there is neither a wall nor a hand rail on the right side. If going to roof pool, you have to be very careful when coming back to 1st floor with wet shoes or clothes. I was able to see from the pool that one of the other penthouses did have a rail. The gym’s treadmill was a MUST have for us. The website shows 2 pictures of a treadmill. Upon arrival, we found out that it was broken. We were advised to get a subscription to a nearby gym, which we did, but there was no air conditioner, so it was difficult to do long workouts. Electricity for stays of more than 7 days is not included. It makes no sense for longer stays to get penalized with the extra cost. Air conditioner from master bedroom isn’t very efficient. If you don’t mind about the stairs or gym, then this is a perfect place to stay. What we enjoyed the most were the pool and jacuzzis. If in the future, host decides to install a hand rail I will consider coming back.

Host Response

We have been explaining Sandra that : 1) stairs are safe and following the building code regulations. 2) the gym is perfectly working , and the only machine that was having maintenance was the thread mill . I’m sure that if you have been to a gym before you know that machinery need to be periodically maintained and that is why why have many other machines that perfectly work . To cut a long story short … she was asking for refund because the thread mill was under maintenance and all the other machines were working fine . Guess what happened …. The refund she asked for has been denied by us and the airbnb customer service that clearly saw this situation she created out of proportions and obviously not enough to grant the refund she wanted .

This is my second time staying at one of Marco's units in this building and yet again everything was perfect! We used the pool a few times since it's right off of the bedroom and the beach is a 5-7 minute walk away. I love the fact that no car is necessary here because everything you need is within walking distance. Please note you may have to use your GPS (type the name on the building) on your phone to locate the building. For some reason, I have found that taxi drivers have trouble finding it. Other than that, this is one of the best airbnbs in Playa Del Carmen!

2BR Penthouse in Playa del Carmen

Michelle

Excellent, 4 years ago

Nice place to stay! Easy check in process & beautiful condo on 2 levels

If you want to be in the center of Playa, this is the place. The rooms are great, rooftop with an own private little piece of terrasse is so nice, and the whole pool area just the place to hang out, maybe chat with the many that lives their permanently or just be yourself. View over the beach is breath taking, especially for watching the sunrise - and just easy access to all the shopping areas and restaurants. Be aware that there no doubt will be loud music coming from the nightclub in front and the bars in the streets around. Music is very popular and the louder the better..:-) Also there are apparantly ventilators on the rooftop, so there is a constant buzzing from this that can be heard mostly in the master bedroom that lies just beneath. If you are not noise sensitive as we are, this is a perfect place. Its clean, the communication is awesome, kind and quick, and the concierges in the front desk do everything they can to make you feel at home:-) You can walk to everything, which is great. Be sure to visit the cafe Choux Choux (french ) Nativos (genuine mexican) and do your shopping at DAC (a small farmers market. ) Also be sure to visit Winebar Caruso with the most authentic Italian (the owner is Italian and its a lovely story how he came here). And pls.... stay away from the aweful tigers and lions cub farm on 5th. This is so sad to see people prosper on animals that ought to live in nature. Dont support this.. We had a great vacation - thanks:-)

2BR Penthouse in Playa del Carmen

Matthew

Excellent, 4 years ago

This place was just what we needed in Playa. It is really close to the beach and everything near 5th and 10th avenue. It was super nice having our own little balcony/deck on the pool.

2BR Penthouse in Playa del Carmen

Ashley

Excellent, 4 years ago

My stay was perfect. I felt very safe. The instructions Marco gave prior to arriving helped me out so much. I will be visiting again soon!

2BR Penthouse in Playa del Carmen

Chris

Excellent, 4 years ago

awesome place, nice view and located at an ideal place

2BR Penthouse in Playa del Carmen

Ashley

Repeat guest

Excellent, 4 years ago

Marco's location, aesthetic and service was 10/10. Traveling with two women, it was very important for us to feel safe during our stay and Marco (along with the concierge) was super attentive and responsive to all of our needs. The unit is located in a prime location- a block from the beach and within walking distance of 5th Ave- and we didn't need a taxi for the entirety of our 6 day stay. The pool is also nice and has a beautiful view.

What an amazing place to stay in! Felt very spacious and intentional. The art and style of the place was on point. The cabana and pool was amazing. The view of the beach, ocean, and Playa del Carmen were spectacular. The front desk people were very nice. Felt like a very secure building. Would have been nice to be able to say in the hot tub area past 10, but not complaining. Overall a spectacular experience that will have memories of for a long time.

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