Francisco

Reviews

21 total reviews

95% rated 5★

21 reviews

4.95

2026

21 reviews

2BR Home in San Juan del Sur

Felix

Excellent, 4 days ago

Peaceful place. Great attention by Maria.

Everything was great. The service, the place, the access, the views.

Host Response

Hi Esneyder, thank you very much for your visit and review. We look forward to seeing you on your next trips to San Juan del Sur.

We had a great experience. The accommodation is very nice, comfortable and safe. The check-in was quick and easy, and the pool, restaurant and other facilities were very good. As the only point to improve, I find it a bit inconvenient that there is a limit on water and electricity consumption with possible additional charges. Although in our case we weren't charged anything, it does create some concern to be aware of how much is consumed during the stay. Personally, I think it would be more convenient if these services were included in the price of the accommodation. Other than that, everything was excellent and we enjoyed our stay very much.

Host Response

Hi Kenna, thank you so much for choosing us for your visit to San Juan del Sur. We really appreciate your feedback and your review. As part of our commitment to sustainable tourism, we strive to promote the reasonable use of environmental resources. Water consumption is included (at no cost) in the rate and is monitored to prevent and identify leaks or damage to the plumbing system. The rate also includes (at no extra cost) 25 kWh of electricity per day (information in the listing description), and most guests do not exceed that amount. This limit also allows us to keep the price for your stay reasonable. It'll be a pleasure to assist you on your next visits.

We really liked our stay at Villas Palermo. The house is very comfortable and just like the photos. We enjoyed all its amenities. It's a very safe and quiet place. The host responds quickly and is very friendly. A place to go back.

Host Response

Hi Walter, thank you so much for choosing us for your stay in San Juan del Sur. We are happy that you enjoyed the villa. We appreciate your review and look forward to seeing you again on your next trip!

They charge too much for electricity. We stayed 2 days during which we didn't spend time at the house. We arrived at 8 pm to sleep and make breakfast, then we left. Even so, the bill was higher than the amount shown on Airbnb.

Host Response

Hi Estephania, thank you so much for your stay and for sharing your experience. We set a reasonable electricity consumption limit because we strive to operate in an eco-friendly manner and encourage responsible energy use, especially considering the high cost of electricity in the area. Both the limit and any charges for additional consumption are reported in advance in the terms and conditions of the reservation. The vast majority of our guests do not exceed the included usage, so additional charges are infrequent. We really appreciate your feedback and hope that, apart from this, you enjoyed your stay. Thank you for choosing us!

A private space, very safe, and the staff is very friendly. The house is well equipped with everything you need, and the host responds quickly and gives accurate and simple directions. I highly recommend them. Thank you for hosting us.

Host Response

Hi Yadira Teresa, thank you so much for staying with us during your visit to San Juan del Sur. We appreciate your excellent communication, comments, and review. We hope you visit us again!

We loved it! We hope to go back A wonderful place to go on vacation, relax, and get away from the city. Located in the upper part of San Juan, with a beautiful view of the coast and everything you need for an incredible vacation. The house offers everything: a perfect living room for sharing, a fairly well-equipped kitchen, spacious rooms, and quite comfortable beds. In addition, the complex has a large pool, bar and restaurant quite close by. We also want to highlight the communication from the hosts; they are very friendly and helpful.

Host Response

Thank you very much, Marisol, for choosing us for your visit to San Juan del Sur. We appreciate your review and recommendations. We look forward to seeing you on your next visit. Have a safe trip!

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