Florencia

Reviews

62 total reviews

90% rated 5★

62 reviews

4.87

2022–2026

62 reviews

4BR Villa in Cuernavaca

Rocio

Excellent, 3 months ago

The house is very nice and cozy, just as described in the listing. It is very well laid out, which makes it very comfortable. The terrace, garden and pool area are wonderful. We had a very comfortable stay. The added plus is Mrs. Amanda and her husband made our stay more enjoyable. I highly recommend hiring their services! And I highly recommend the house. We will definitely return!

4BR Villa in Cuernavaca

Fernando

Repeat guest

Excellent, 5 months ago

This is the second time that we have stayed here, and everything is more than excellent. Florencia and Fede were always attentive to everything, and they responded to anything immediately. Amanda and Manuel's attention and kindness are second to none; they also took care of everything and made us feel right at home. 100% recommended.

Easy to access by road; the area is private, with parking for 3 cars. One inside and two outside on the street. Very pleasant gardens and outdoor areas to enjoy, with a palapa, umbrellas, living room, and pool. We brought our dog, who is very large, and she was happy. Areas suitable for 8 people, comfortably accommodated. The service provided by the person who looks after the property is unbeatable: friendly, attentive, and generous. The pool is at an excellent temperature (gas is paid for separately). Everything is available, from glasses to tequila shot glasses and serving plates.

4BR Villa in Cuernavaca

Fernando

Repeat guest

Excellent, 1 year ago

Everything was excellent! We had an amazing and very comfortable stay for 4 days with the whole family. The house is very nice and they have it in perfect condition, everything matches the photos and descriptions. The pool and jacuzzi are great, it's worth paying the extra for the heating. The services of Amanda and Manuel are also very worthwhile, they are very attentive, friendly and help you solve everything immediately. Both they and the owners are always attentive and maintain open communication. They responded to any questions immediately and made everything easy for us. We will definitely be back and definitely recommend them 100%. We are very grateful to Florencia, Fede, Amanda and Manuel.

4BR Villa in Cuernavaca

Iris

Repeat guest

Excellent, 1 year ago

The garden is very nice, the pool was always at the perfect temperature. Amanda and Manuel are the best, always attentive to everything we needed and very friendly. It's a quiet place to go to relax.

Accommodation and service provided was truly unmatched

Host Response

Thank you David !! When you want to come back Please let me know and we'll coordinate. A pleasure to receive them

This place is a dream! from the attention of our hosts to every detail , flexibility and complete willingness to make this an experience unique to the attention of the house staff. MEGA recommended the service of Mrs. Amanda and her husband, delicious cuisine and they are very helpful. If they go through the pool, put the caldera, it's worth it. The house is beautiful, comfortable for the number of people going; the best discovery was the children's room (bunk beds) and the privacy of each room. We would come back without thinking, the whole family managed to spend great moments and all thanks to our hosts. WORTH EVERY WEIGHT! :)

4BR Villa in Cuernavaca

Francisco

Excellent, 2 years ago

Communication with the host was very good. Amanda and Manuel's service and attitude was excellent.

I loved my stay, but I have to be objective when reviewing the property… PROs: -The attention of Amanda and her husband is exceptional, it is what I highlight the most about the accommodation - The property is somewhat small in size but charming; its clean spaces, beautiful garden, good-sized pool, and the connectivity of all areas make it feel like a very welcoming place. -The area is quiet and nice!:!! AGAINST: -The technique that the Airbnbs have about charging aside the pool boiler is made to me in bad taste, as long as the price “seems” more accessible… but charging aside the air conditioning was made to me too much. The owner never lies to you, nor surprises you because he has it posted and it is my responsibility to choose it. However, I highly recommend that you do not do that, leave a bad experience and in the end or stay ends up being expensive with a value for money that is not so pleasant. It would be simpler if they charged what they have to charge, including the tourist tax.

The house is much more beautiful than in the pictures. The check-in and check-out process is quite simple and very fast. The pool can be heated and is kept at a very good temperature. We traveled with pets and they really enjoyed the garden, which is larger than what you can see in the photos. Federico was attentive to us at all times and his response was always very quick, in addition to being super flexible. But the ones who deserve the greatest recognition are Amanda and Manuel, who do everything to make you feel at home. They welcome you in a unique and incredible way. They are extremely hospitable, and it goes without saying that they have a truly amazing human quality. It's definitely a great option to spend a few days relaxing, and we'll definitely be back! :)

I found the price I paid for my stay to be high in relation to the size and layout of the house in general. The bedrooms and bathrooms are very small, with no natural ventilation, so air conditioning is absolutely necessary at an additional cost. Federico, the co-host, was friendly and responded promptly to our requests. The water in the hot tub and pool was visibly dirty, and he had them cleaned the next day. We booked the daily cleaning and cooking service, but their service and attitude leave a lot to be desired compared to the services we have received at other residences for the same cost. The garden is beautiful and well lit. For a smaller family with children, it might be a better place.

Host Response

The house is exactly as shown in the photos, and the price is in line with the area where it is located, which is in Palmira, one of the greenest, most exclusive, and safest areas of Cuernavaca. All rooms come with a fan at no extra cost. No one has ever complained about Manuel and Amanda's service; you can read that in all the reviews. Friendly treatment should be reciprocal; you can't treat people however you like just because you're paying for a service.

4BR Villa in Cuernavaca

Daniel

Excellent, 3 years ago

The house is just as seen in the photos, my family and I paid for the pool temperature and it was excellent, Mrs. Amanda and Mr. Manuel were super friendly, we will definitely return

This place was a gem. Very lush garden with a deliciously warm pool. My family had a great time just lounging around the pool/hot tub. The bedrooms are nice and big and there was more than enough space for the 4 of us (2 adults and 2 kids). But what made this trip really special was the services of the couple who live in an adjacent property. Amanda made us delicious breakfast and dinners and her husband was there any time we needed anything at all. They were incredibly warm with us and I felt like it truly felt like they cared about us. I would not hesitate to return.

UNDOUBTEDLY IT IS A BEAUTIFUL HOUSE, THE TREATMENT OF THE OWNERS AND THE COMMUNICATION IS EXCELLENT, AMANDA AND MIGUEL ARE THE BEST ALWAYS WILLING, ATTENTIVE, CHEERFUL AND WITH PLEASURE TO ATTEND US, THE TREATMENT OF OUR PETS WAS LOVING, THE CLEANLINESS IS EXCELLENT, THE TEMPERATURE OF THE POOL AND THE PERFECT JACUZZI, WARM AND RICH TO THE EXTENT THAT WE LEFT AT ONE AND A HALF IN THE MORNING OF THESE, WE CHARM THE RICH THAT AMANDA COOKS AND HER JOY, UNDOUBTEDLY THE HOUSE IS MUCH BETTER PHYSICALLY THAN BY PHOTOS, THIS BEAUTIFUL CARE TO THE LAST DETAIL, WITHOUT DOUBT WE WILL RETURN AND WILL NOT BE ABLE TO WASH IT, THANK YOU VERY MUCH FOR EVERYTHING, GOD BLESS YOU.

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