Mariel

Reviews

Superhost

31 total reviews

87% Excellent

31 reviews

4.81

2022–2026

Cleanliness 4.8

Accuracy 4.7

Communication 4.8

Location 4.8

Check-in 4.8

Value 4.8

31 reviews

3BR Villa in Playa Santa Teresa

Brooke

Excellent, 3 weeks ago

We had an amazing time. The location was so perfect. I would jog down to the beach every day. The house was gorgeous. We loved cooking in the kitchen and playing in the pool. The BBQ was great too! The bedrooms were so nice and cool with the excellent A/C and ocean views. The animals around the house were very cool! We loved seeing the iguana’s & butterflies around the pool. We also appreciated the house cleaner and the house maintenance man, they were great! We would love to stay here again!

Host Response

Thanks for the kind review Brooke! You are welcome back anytime. Pura Vida :)

As frequent Santa Teresa visitors with remote work needs, we asked the host about privacy and sunset views before booking a two-week+ stay. The featured sunset photo proved misleading with overgrown vegetation fully blocking the view, unaddressed by the host. She also claimed neighbors weren't visible, but a walkway neighbor looks directly into the home and backyard. We lost water a full day, had multiple power outages, construction noise, and parking interruptions from neighbors, disrupting our work and stay. The host declined our request for early cancellation, cited the policy, then stopped communicating within two days of check-in. Jairo, the caretaker, was the exception, professional and helpful. We worked with Airbnb who approved a partial refund and are they are assuring the host complies with their policies so future guests are not impacted. We encourage future guests to vet this host carefully.

Host Response

I would like to provide some additional context for future guests. The listing photos accurately represent the property, and the sunset view naturally changes throughout the year depending on seasonal vegetation and the position of the sun. The home's layout and surrounding environment are also shown accurately in the listing. Regarding the water interruption, the laundry facilities are reserved for our cleaning staff, and guests are asked not to use them. During your stay, multiple loads of laundry depleted the property's water reserves, requiring an emergency water delivery, which I arranged as quickly as possible (costing me additional money which I did not charge you). Throughout your stay, I remained in communication, addressed concerns as they arose, and offered the option to leave early with a refund for any nights that could be successfully rebooked. I appreciate your recognition of Jairo, who is a valued member of our team. We remain committed to providing a great experience for our guests and continuously work to improve wherever possible.

Had a great stay here. The location is ideal, just up the street from the center of town. You can walk in about 10 minutes, but the climb is steep. If you do not walk, you will need a quad or a 4 x 4 SUV. The backyard views and sunsets are incredible. The beds are on the firm side if that matters to you. Overall, a great experience. I would definitely come back.

Host Response

Thanks for the review Zach! You're welcome back anytime :)

What a vibe! Eating fruit and coconuts with the jungle trees and a view of the waves, unmatched. The open kitchen with the sliding windows are amazing when it rains. Couch is surprisingly comfortable and great for a day time nap after a morning full of surfing. The cool breeze and the sound of the thunder is the best nightcap to any home cooked dinner at casa calyx. Definitely will need a 4x4 to get up to the house but the tucked away and elevated location has a great ambiance deep in the hills. Great stay at casa calyx!

Host Response

Thanks for the great review!! So happy to hear you loved it as much as I do, it means so much to share this place with those who appreciate it. You’re welcome back anytime! 🏄‍♀️ 🌞

We had a wonderful stay at Mariel’s place. It’s a beautiful home with an amazing view, exactly what we were hoping for. Jairo was really helpful throughout our stay and made everything go smoothly. Communication was great from start to finish. Just a heads-up: you’ll need a 4x4 to get up the entrance, as it’s a bit steep. It’s not walking distance to town, but if you have a car, the location is perfect. Would definitely recommend!

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