Emilith

Reviews

Superhost

96 total reviews

85% Excellent

96 reviews

4.79

2023–2026

Cleanliness 4.8

Accuracy 4.9

Communication 4.9

Location 4.9

Check-in 4.7

Value 4.8

96 reviews

7BR Luxury Villa in Playa del Carmen

Alfonso

Excellent, 4 weeks ago

Incredible house that fit a large group of 15 (3 infants). The kids loved the rooftop pool and the location was ideal for walking to the beach and to the shared pool, which felt private as we were the only ones there. The place was very clean and well taken care of. All the rooms had air conditioner, comfortable beds, generous closet space, and large bathrooms. The hosts were accommodating (provided two cribs) and responsive (solved issues within the hour). The gated community is very strict about guests, so it is important that approved guests (not in the reservation) are given a QR code by the host so the front gate allows them in. We recommend you stop by the aviary within the gated community to see all types of birds, including Macaws and Flamingos!

We absolutely loved our stay at Emilith’s place in Playacar! The neighborhood is so lovely and extremely safe, and it’s to catch a short taxi ride to Playa del Carmen. Emilith was super responsive when we had trouble with the access code pin pad. There was a problem with the living room AC, and Emilith sent for her team to resolve the issue and we were plenty comfortable. Super comfortable for our group of 11 for a bachelorette trip. The rooms and bathrooms are spacious and wonderfully kept. I couldn’t recommend staying here more! I hope to get the opportunity to stay here again! If you’re like me who has read reviews across Airbnb for Playa to host a group of any kind, consider this your sign to book with Emilith in Playacar! Worth every penny.

The house was spacious and the inside of the house was clean, but it smelled very humid. In one of the bedrooms, which had a fountain inside, you could hear the horrible water. The terraces were super dirty with cobwebs, there were dried leaves everywhere full of dust. The pool was dirty and very cold. In the photos it looked super nice and the truth was that it left much to be desired

Host Response

Hi Elena! Thank you for sharing your experience. We're sorry that your stay did not meet your expectations. 😊 We are surprised by some of the points you mention, as we did not receive any reports about them during your stay. We are always available to handle any situation as it arises so that we can resolve it immediately, especially regarding issues such as cleanliness, odors, or the operation of the facilities. Even so, we take your feedback very seriously and will review each of the points you raised internally to ensure that our standards are maintained and to continue improving the experience for our guests. 💓

My family and I really enjoyed this place. The house was super spacious and great for our large group. Bedrooms: The rooms were pretty spacious and had lots of storage. Beds were firm and everyone liked them. No tub only showers Kitchen/Living Room: Huge open concept, perfect for hanging out and cooking. Only thing we didn’t love is the kitchen was super limited on cooking tools and supplies. Also, could’ve used more tea towels. Outdoor Area: The houses are quite close to each other so be prepared to see your neighbours when out. There isn’t a BBQ either which we would’ve liked. There is a roof top kitchen that used charcoal so we did use that a few nights. Rooftop Pool: it’s small and cold in the afternoon due to limited sun exposure but we still did use it and the kids were happy. Location: it was a little tricky getting in initially but once we got it in, it was easy. So close to the beach. Not great for ppl w/ mobility issues. We enjoyed our stay and would recommend.

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