Gail
Reviews
Superhost35 total reviews
80% Excellent
35 reviews
4.74
2022–2026
Cleanliness 4.7
Accuracy 4.7
Communication 4.8
Location 4.8
Check-in 4.9
Value 4.5
35 reviews
Madhur
Excellent, 1 week ago
The photos do not justice, the place is absolutely beautiful.
Martin
Excellent, 1 month ago
Absolutely wonderful stay! The villa was truly beautiful — even better than in the photos. It is large, airy, spacious, modern, and luxurious, with a very comfortable and elegant atmosphere. Everything felt fresh, clean, and thoughtfully prepared. Sabrina was an excellent host: very kind, proactive, helpful, and always easy to communicate with. She made the whole stay smooth and enjoyable. I can highly recommend this villa. 5/5 experience, and I would be very happy to come back again!
Host Response
Martin, thank you so much for this wonderful review! Hosting you and your family was a real pleasure. I am so glad you loved the space, the atmosphere, and all the little details of the villa. You were amazing guests, and you are always welcome back. Looking forward to seeing you again in Puerto Aventuras!
Debora
Excellent, 2 months ago
A beautiful house in a wonderful place, where nature is part of every environment. They were incredible days, with great comfort, tranquility and special moments. The house offers a complete structure, with several leisure options for the whole family. The leisure area is a spectacle in itself, designed to provide fun, rest and unforgettable experiences. A perfect place for those who want to connect with nature without giving up comfort. We already miss it!
Damien
Excellent, 2 months ago
WOW - Simply, WOW! I hope this tells you everything you need to know when deciding to rent this spectacular Airbnb! Sabrina really makes the whole experience amazing. Thank you, Sabrina and thank you, Gail.. We'll see you next year.
Paolo
Excellent, 2 months ago
Super attentive and helpful service from Sabrina, always attentive and at your service. The place is wonderful. You can enjoy a few days in the Caribbean to the fullest!! Thank you for everything!
Host Response
Thank you so much Paolo! It was a real pleasure to welcome you and to know that you enjoyed the property and the beauty of the Caribbean to the fullest. We are dedicated to making every stay perfect and relaxing. This will always be your home in Puerto Aventuras. See you soon!
Rusti
Excellent, 3 months ago
Great outdoor group and individual spaces for everyone!
Host Response
Thank you so much for your review. We are thrilled that you enjoyed the outdoor layout of the villa. The property was truly designed to offer that perfect balance, beautiful gathering areas for shared moments and peaceful corners for individual relaxation. It was an absolute pleasure hosting you, and we look forward to welcoming you back in the future.
Ozzie
Excellent, 5 months ago
Absolutely pleased with this property & the management. We chose this property for our spring break get away & it was a 100% success thanks to this Airbnb. Short distance from xcaret, cenotes & beach clubs with a private gated community made this a no brainer. Wow factor for pictures & video for those forever memories 100% exist here! Sure to revisit in the near future thank you!
Host Response
Thank you, Ozzie! We are very happy to have hosted you and that you enjoyed your stay. Come back anytime! 😊 Gail and Pierre
Chantal
Excellent, 6 months ago
We had a magnificent time at Casa La Torre! The location of this wonderful Villa is spectacular. From the terrace we were seeing boats coming out from the junction of the canals. We had a splendid sunset right there sitting on the terrace having dinner with a great Chef recommended by Gail. Also Gail and Sabrina are super good hostesses. Great communication and had everything ready for our stay. 100% I recommend this place. Thanks again Gail and Sabrina for everything you did for us. We will surely be back next year! 😘🤗💓
Host Response
Thank you so much Chantal, for such a beautiful review! It was an absolute pleasure hosting you and your group at Casa La Torre. We are thrilled that you enjoyed those magical sunsets on the terrace, watching the boats along the canals, and that special dinner with the private chef. Providing a seamless, memorable, and relaxing experience is exactly what we love to do. We are already looking forward to welcoming you all back next year for another spectacular stay.
Gabriela
Excellent, 7 months ago
Beautiful house, very comfortable and clean, spectacular views of the canal. Sabrina was very helpful at all times. Definitely recommended. We'll be back.
Herbert
Excellent, 1 year ago
The home was gorgeous, we thoroughly enjoyed our stay and would definitely revisit this location in the near future. 5 stars isn’t enough!! Thank you again Ms. Gail.
Chris
Excellent, 1 year ago
Gail and her team were fantastic from start to finish! I highly recommend this property for families. The property itself is beautiful and the home was extremely clean. We had a great time at Casa la Torre and will be returning in the near future. Thank you again to Gail and Sabrina and everyone else involved. You were all very helpful and great to deal with. Thanks again!
Carrie
Excellent, 1 year ago
What a terrific way to ring in the New Year! The photos are spot on, and house was very well appointed and comfortable. But it's the outside amenities and views that make this house so outstanding! Endless spaces to read in the sunshine or enjoy a cocktail while watching a parade of gorgeous boats go by. Hector and his team were super responsive, connecting us with a personal chef (a real treat), golf cart for the teens (a nice luxury), local taxis (check out Ecopark Kantun Chi) and even a convenient immediate care after an unfortunate run-in with a sea urchin (healed nicely). It was our first visit to Puerto Aventuras and it couldn't have been better - great local restaurants, pleasant beaches and a stunning 'home away from home' that's almost too nice to leave. Thanks for sharing your oasis, Gail!
Host Response
Merci pour votre évaluation Carrie! Ce fût un plaisir de vous recevoir et nous sommes heureux que vous avez aimé l'endroit autant qu'on l'aime. Bonne et heureuse année 2025 et vous êtes les bienvenus n'importe quand 😊. Chaleureusement Gail et Pierre
Leah
Excellent, 1 year ago
We had a lovely time at Casa La Torre over the Christmas holiday! The house is gorgeous - spacious, clean, welcoming. The view is spectacular. The area felt very safe and walkable/paddlable (via the canalways). It was well-equipped and had lots of little extras (first aid kit, games, floaties). The kitchen is well-stocked with dishes/utensils if you plan to cook. There were cute touches like Christmas decorations. The staff was very hands-on and helpful in getting us prepared for our stay and settled in. They were very responsive to questions, even with the holiday. They helped us book a golf cart, which I would recommend - they showed us how to charge it, etc when we checked in. Even the water delivery service used by the property was easy and fast! We would definitely stay at this property again/other properties by this owner and had a fantastic stay!
Host Response
Merci Leah pour votre beau commentaire! Ce fût un réel plaisir de vous recevoir et nous aimons partager notre envie de rendre la villa belle et chaleureuse avec nos invités 😊Vous êtes les bienvenus quand vous voudrez et nous vous souhaitons une superbe année 2025! Gail et Pierre
Brian And Barbara
OK, 1 year ago
The place is beautiful and the hosts were very responsive. We did not have hot water for almost half our stay. An air conditioner broke as well. The gated community feels safe and has lots of restaurants and shops. With the exception of the taco shop the food was not good and very overpriced. This was a 5+ star house had we not had so many issues with the water.
Andrea
Good, 1 year ago
Beautiful view, lots of comfortable space for a large group. The property managers were super responsive and helpful at all times. The downstairs rooms don't have TV's but honestly not a must because the home has so many great activities including games. Neighborhood has plenty to do and eateries.