Vivian

Reviews

Superhost

123 total reviews

96% rated 5★

123 reviews

4.96

2021–2026

123 reviews

4BR Villa

Kristel

Excellent, 4 weeks ago

Very nice house and the hosts were excellent! Always attentive to everything.

The space was absolutely beautiful. The design and attention to detail are impeccable in this home. Everything was beautifully branded and taken care of. Greeted upon arrival with a full tour and local recommendations for our plans. We had a house keeper every day of our stay and she treated all of us girls like family. I received a bouquet from the hosts as soon as they found out I was getting married during our stay which made it so special. Even when we were the problem, communication was prompt, helpful and kind. Half of the girls had freshly died hair which promptly stained linens but the hosts were incredibly gracious about our blunder. Highly recommend and will be staying again in the future! Unforgettable trip to say the least.

We loved the Nah house, very clean, the beds are comfortable and clean as well as the pillows, something that is very important for us, it feels like being at home, the facilities are very nice, the pool and the ideal paddling pool to go with the family, the truth is we loved everything in general, the rooms have an ideal location for the privacy of each one, and the bathroom products of the Nah house are incredible, we loved the shampoo, conditioner and body soap, I would stay there again, and I highly recommend it. They were always attentive to us and what we needed.

Great host, met us and helped us check in and showed us how to use the digital door. Very nice place, filtered drinking water and AC. Pool was nice. The digital door lock was tricky. She was there to show us how to use it but still had some issues with several of us attempting to get the lock to open. So meeting us to check in was great. She provided a key in case the digital lock wasn't working. They offered to clean the pool and house each day which we politely declined. A little further away from downtown then we'd like but would stay here again.

It was a good experience living with the family these 5 days in the Nah house, the house is very central, there is a lot of traffic through where it is located, it is 3 blocks from the most important avenue (PASEO MONTEJO, PARQUE LA PLANCHA . We were attended by Gabriela

Host Response

Hola Heriberto, que bueno que disfrutaste la casa, quería preguntarte porque nos calificaste con 4 en algunos puntos, ya que nos gustaría saber que hicimos mal o en que mejorar. En llegada, te recibimos en tiempo y forma, en limpieza, somos de las pocas casas que damos limpieza diario gratis para mantener nuestra casa a la perfección, comunicacion siempre la tuvimos por las dos vías en tiempo y forma, y Calidad creo que somos sino la unica casa con el servicio e instalaciones de mejor calidad. por lo que me gustaría que me dieras tu retroalimentacion. gracias

4BR Villa

Cesar

Excellent, 2 years ago

The place exceeds expectations. It is centrally located where you can find diversity of local and national businesses. The attitude of the owner of the house always showed proposal and initiative. Without a doubt, it is a great place to stay alone or with the company of your friends and family. Feel free to set the place apart.

This house is absolutely stunning, spacious, and perfect for two small families with older kids or two - three couples as the rooms are on opposite sides of the property and provides privacy. I mention older kids as the two rooms on each side are not right next to each other. But if you're ok having the baby in your room then it's fine. The kitchen, dinning room, and gardens are places to gather and very well- thought of. We would love to return.

The place is spectacular, the house is perfect, it is really beautiful and beautiful the photos do not give justice ♥️I stay in love with the perfect area, super clean, honestly equipped it is a place that really takes care of every detail and is super clean🫰🏽, the only thing I did not like is that they come to clean at 9:30 am and it is not entirely comfortable just to improve communication or. Its logistics in that aspect but in general if I would come back and choose this BEAUTIFUL PLACE

this was an amazing time , the photos actually are great but still didn’t do the place justice it was even better once you arrived. The host was incredibly responsive - the wifi was a little spotty but that literally was the only thing that coukd have been better everything else was completely top shelf and beautiful , they have a cleaning crew that come in everyday that also very lovely and respectful of your space this is a beautiful experience and we would gladly go back there

House was great, location is ok. Didn’t like that host let herself in at 11am, check out time stated before 12, shouldn’t come in till 12.

Host Response

Hola Yasin, como lo platicamos por privado, la casa cuenta con el servicio de limpieza de 9am a 3pm diario como parte de nuestro servicio y así mismo estipulado en las reglas de la casa, salvo que el huesped solicite no tenerlo. Por lo que la persona que ingreso no fue la host sino nuestro personal de limpieza. cualquier otra confusion, estamos para atenderte. Gracias.

4BR Villa

Andrea

Excellent, 2 years ago

Amazing everything, the terrific house, super location. They were aware of everything, highly recommended

4BR Villa

Carlos

Excellent, 2 years ago

We felt comfortable and safe. We couldn't enjoy the pool because the water was so cold. The idea of not having a TV in some rooms, but putting one on the terrace or common area. Gina, the cleaning lady is super attentive.

Stunning house with beautifully aesthetically curated interiors - from the kitchen, living area, bedrooms and pool area. Large spaces and fully equipped kitchen and bathrooms, with daily cleaning - luxury service. Gaby was super attentive at every moment and she gave us great tips to enjoy the city. She was flexible to accommodate my dad’s needs as he is in a wheelchair. Given it was unbearably hot (38 degrees), we could not enjoy the living room as it was outside without air conditioning - our common area was mostly in the dining room which was a pity given all the house could offer.

Beautiful house and city. The house was always clean and we felt very welcome and at home. The location made it very accessible to not only local restaurants and establishments but also convenient supermarkets and stores for whatever we needed. We had an amazing time exploring Yucatan and having this beautiful place to come home to. The entire staff was extremely lovely and helpful, they were happy to offer us recommendations for places to go and things to see around the city. The layout of the house with all of the rooms, kitchen, and pool was not only beautiful but also convenient. Our entire family rates it a 10 out of 10!

Host Response

Thank you Maria!! We look forward to have you back again!!

4BR Villa

Carlos

Excellent, 3 years ago

Very good accommodation in a very well located place. Cleaning and good facilities.

4BR Villa

Alex

Excellent, 3 years ago

Vivian made our stay so incredible. Her home was even more than we could have imagined. Every last detail was perfect. We used her space to hold a small intimate wedding and it served as the perfect backdrop for our ceremony. She had equipped the house with everything we could have possibly needed, and even sent us flowers on our special day. Her place made our wedding the memorable moment that we had dreamed of. Thank you Vivian ❤️

Casa Nah was more than we expected. The home truly blew us out of the water. Vivian and her team were super responsive and made our stay the best it could be. My only spiff would be the water pressure in the main house. The water did get cold pretty quickly but it wasn’t unbearable. I highly recommend.

Host Response

Muchas gracias por tus comentarios esperamos que regreses. En cuanto a la presión del agua y a la tempreratura, al ver tu comentario fuimos a revisar y no pudimos constatarlo, asi mismo el siguiente huesped no le paso. Pero gracias por tu comentario y sabes a la siguiente que estamos para servirte en el momento y tengas la mejor estancia.

The house has a great design aesthetic, just beautiful. Two of the bedrooms are in a separate building at the back of the property. The pool, garden, and outdoor living room area were between the main house and the back building. Each bedroom and the dining room had air-conditioning which worked well. It should be noted that the only lounge area was outside and as it is very hot in Merida this is something to consider. The neighborhood is not really residential. The surrounding blocks are unattractive. However, it was easy to call an Uber to Centro (usually we would need to wait 5-10 minutes for the Uber). Paseo Montejo is about four long blocks away and there were nice places there. The host was extremely helpful and always available to answer questions.

4BR Villa

Alex

Good, 3 years ago

We stayed for about a week and enjoyed having this space as our home base for our first visit to Merida. The house is great and the team are available to help as needed (example: an issue with an air conditioner was fixed within 48 hrs.); the team used text translation to accommodate our limited Spanish. The space is very nice with good amenities that made the stay comfortable. Some observations based on our experience/preferences: The road in front of this house is quite busy, including many buses. The noise echoes in the front two rooms and can be loud in the front bedroom. The large dining room table was the best common area to accommodate our group of five (most common spaces are set up for 2-3 people). Pool water was quite cool (for our December visit we didn't use the pool much).

4BR Villa

Jorge

Excellent, 3 years ago

Great host

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