Israel

Reviews

Superhost

70 total reviews

96% rated 5★

70 reviews

4.89

2021–2026

70 reviews

3BR Villa in Tehuixtla

Adrian

Excellent, 1 month ago

A perfect place to rest and be with family. The facilities were incredible, just as described, and the service was excellent. I'll definitely be back again.

3BR Villa in Tehuixtla

Monica Itzael

Repeat guest

Excellent, 5 months ago

This is my second time staying there, and I have nothing bad to say. The service was excellent, the house was impeccable, the weather was amazing, and the pool was 10/10. It has everything you could possibly need and more. I highly recommend it.

3BR Villa in Tehuixtla

Eduardo Galván

Repeat guest

Excellent, 8 months ago

All good

3BR Villa in Tehuixtla

Monica Itzael

Repeat guest

Excellent, 1 year ago

The photos don't do the house justice, it looks good in the photos but in person it's much better, the kitchen is super-equipped, the pool water is at an excellent temperature, everything is super clean, Israel, Maty and her daughter's service was 10/10. My family and I had a great time, there is an Oxxo, a store and a supermarket very close to the house. Overall a very good place to spend a quiet vacation.

3BR Villa in Tehuixtla

Luis

Excellent, 1 year ago

Excellent place, quiet quiet, friendly! Everything is excellent

3BR Villa in Tehuixtla

Luis

Repeat guest

Excellent, 1 year ago

Excellent, the house has everything, as if you were at home. Comfortable, clean, clear and friendly host. Super recommended.

The stay was more than we expected, the house is beautiful and has all the amenities mentioned and even more, we truly felt at home. The host was always in touch with us, he recommended quite a few things to make our stay enjoyable. We would definitely come back, the house is quiet to be with the family! The pool is really big and the bedrooms are well arranged and equipped. Thank you for your trust, we will definitely be back.

3BR Villa in Tehuixtla

Arturo

Repeat guest

Excellent, 2 years ago

Israel is a great host ! And the house is excellent

Very nice house, we didn't have a great time, Israel's attention was excellent, I'm sure we'll be back on another occasion

Host Response

Thank you so much for your visit. I think you missed the s of "nos", but everything is very good, thank you very much for your visit and I hope to come back in the future. See you soon!

The house is spacious, rooms with air conditioning, clean and tidy. I received check-in instructions prior to the visit, which made it easy to check in and check in. There was only one theme with the pool as the pool level was lower than expected and the pump did not work, it took 2-3 hours of my time to communicate with Airbnb to find a solution to this problem. The owner sent a pipe to refill the level but the water was colder and that made the stay not as pleasant as we expected. In the end, he gave us a late check-out to remedy this situation.

Host Response

That's not how you describe it, Pedro. It didn't even take you an hour after your arrival to complain to the Airbnb team. As was explained to you at the time of your arrival, the pool pump had a leak, which is a completely unforeseen issue, and that caused the pool to drop only 12 cm from the maximum level. We immediately acted to repair and refill the pool, and in less than 2 hours the service was 100% (I don't know of a drinking water tanker that carries hot water for refilling a pool, and if you check the listing carefully, it says "That service is not included"). However, you were given the courtesy of extending your checkout time to the next day, which you enjoyed. I don't understand your discrediting in this regard and why you don't mention that you're requesting an unjustified refund. Just check the history of the house, where most guests rate it 5* Because of your behavior, conduct, and communication, I do not recommend you.

3BR Villa in Tehuixtla

Carlos

Excellent, 2 years ago

A very nice place, with high comfort, very good cleanliness and relaxation. Perfect to rest and forget about the hustle and bustle of the city, but without ceasing to have connection, being able to watch movies without interruption. I'll be back in future occasions

Very good stay, the house complies with all the rules mentioned, the water in the pool with good temperature, I worried about the question that I was with minors however the temperature was perfect and has no additional cost. There was always hot water. I loved that there was air conditioning in all the rooms and TV in each of them, apart from that it has several accessories for the children to play in the pool, like inflatables and toys. The house is very well laid out.

3BR Villa in Tehuixtla

Arturo

Repeat guest

Excellent, 2 years ago

I highly recommend the house that has excellent amenities and Israel's service as always above !!

3BR Villa in Tehuixtla

Diego

Excellent, 2 years ago

the house is very nice and cozy, the only thing we had is that there was no hot water to bathe

Host Response

Thank you Diego for your feedback. Remember that we have a heating ecosystem and the water heater is solar, if the hot water for excessive use has been finished, it is expected that no more hot water will come out and the only thing is that you have to wait a little time for it to heat up, but the house has enough hot water to bathe all 10 people for what you are prepared for, thank you.

3BR Villa in Tehuixtla

Arturo

Repeat guest

Excellent, 2 years ago

The house is in excellent condition and perfectly clean. Taking care of every aspect and even more! Thank you so much for being such an excellent host

3BR Villa in Tehuixtla

Arturo

Repeat guest

Excellent, 3 years ago

The house is as shown in the photos, very quiet location, and the house is very spacious. Israel's service was excellent. He was always attentive. We would definitely go again, and we highly recommend it. Israel gives you the option to have whatever you need brought to you without leaving the house. The pool water is excellent.

Israel's house and service are excellent!! The only issues are that the surrounding area smells like pigs, the Wi-Fi is intermittent, and there is no hot water in the bathrooms or the pool, as the water heater is solar-powered; the pool is not clean due to the nearby sugar mill.

Host Response

Thank you for your time and feedback! The pool water temperature is currently 27–28°C (80–82°F), and the ambient temperature is 17°C (62.6°F). Therefore, the pool water does get heated, but the weather this season is cold, and the wind chill when getting out of the pool likely causes this effect. Otherwise, if the pool water were not heated, the water temperature would be lower than the ambient temperature. But thank you so much for your feedback; we will try to improve.

3BR Villa in Tehuixtla

Luis

Terrible, 3 years ago

Very poor service and a very bad place. It is next to a pigsty, and it smells bad; there are flies. The TVs don't work, and the speakers are old. The pool was not heated.

3BR Villa in Tehuixtla

Karen

Excellent, 3 years ago

Very nice and super spacious house, just like the photos.

3BR Villa in Tehuixtla

Luis

Excellent, 4 years ago

Excellent stay, always very attentive to everything, totally recommended. It's a very nice place to spend time with the family.

The house is beautiful better than in the photographs, the kitchen is very well equipped, and there are inflatables for the pool and toys for the children and many details that make it amazing. The house is very clean (sheets, bathrooms, kitchen, towels), and Israel is an excellent host. The pool is large and has a kiddie pool for the children, although the water was a little cold because it was not so hot. It's definitely a great option to spend a few fun days

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