Herrera
Reviews
45 total reviews
89% rated 5★
45 reviews
4.87
2023–2026
45 reviews

Alejandro
Excellent, 3 weeks ago
Excellent facilities, the house was very clean, the staff was extremely friendly, very willing to help with food issues. Very available. Highly recommended. Invited to return.

Jennifer
Excellent, 4 weeks ago
It is a very nice and well-maintained house. The host and staff are always very helpful and friendly. I highly recommend this place. Thank you very much, Herrera, Alex, and Gaby :)
Host Response
Thank you very much for your trust and your stay. I really appreciate your feedback and we hope you come back soon!

Regina
Excellent, 2 months ago
The house is beautiful! Very spacious and with beautiful views. Everything is super well taken care of. Moni, Gaby and Alex are the best, super friendly and make the stay very enjoyable. I recommend it 1000%.
Host Response
We are very happy and grateful to welcome such lovely and respectful guests. Clean, friendly and helpful. It really is a blessing to have guests like you 🤍

Luis Alberto
Excellent, 2 months ago
The common areas of the house are very nice. We had a great time, and Alex's service was excellent. He helped us with everything we asked for
Host Response
Thank you so much for the confidence to stay at our house! Hopefully you'll be back soon.

Jorge
Excellent, 4 months ago
We had an amazing time. The house is very nice and large, with a big garden and all the amenities described. I highly recommend it!
Host Response
Thank you so much, Jorge! It's great that you were able to enjoy yourselves and have such a good time, celebrating birthdays and everything :)

Gina
Excellent, 5 months ago
Our stay was very pleasant and beautiful! We were in town for a wedding. The house was spacious, clean and had everything we needed. Herrera the host and Alex, the groundskeeper were so friendly and helpful for any requests we had! Herrera was so thoughtful of us bringing our toddlers and had everything they needed while we were there. We thoroughly enjoyed our time!
Host Response
You words are so kind, thank you so much! We loved hosted you and your lovely family. All the best and thank you for your trust. <3

Arquimidez
Excellent, 6 months ago
It was a very pleasant stay; it has enough space for large groups and is very peaceful.
Host Response
Many thanks, Alquimidez!! I'm glad you enjoyed the house during your time in Tepoztlán.

Joanna
Excellent, 6 months ago
We visited Tepoztlan, a magical town, we really enjoyed our stay, a beautiful property.
Host Response
Thank you so much for your trust and your stay. We look forward to seeing you whenever you want.

Maria Jose
Excellent, 7 months ago
Everything PERFECT! The house is impeccable, the pool is perfect, the bedrooms are very spacious. There are people who help in the house who are also super friendly and trustworthy. We're definitely coming back! Congratulations 🎊
Host Response
Thank you very much Maria Jose! It's lucky to have customers like you. We look forward to seeing you when they want. :)

Fernando Jose
Good, 7 months ago
Very good hosts and great hospitality. Everything was very clean and tidy. They could recondition some things like curtains or blinds but overall a good experience.
Host Response
Thank you, yes, we are planning to renew the curtains. It's a shame you didn't like the location. Most people really enjoy the space where the house is located. We appreciate your stay.

Teri
Repeat guest
Excellent, 7 months ago
This is the second year in a row a large group of us has stayed at this Airbnb. It is fabulous! The house is gorgeous, the grounds are beautiful and the pool is amazing. Also Gaby, the housekeeper, and Alex, the groundskeeper, were so wonderful. They really made our stay special! They are both very helpful. The walk into town is really beautiful on cobblestone streets. The town of Tepoztlan is charming and very friendly. Definitely a place we would come to again!
Host Response
Teri, we are so grateful for you visit this year! We hope you consider coming back with all your fiends and family! Thank you again

Fátima
Excellent, 8 months ago
It's an amazing place to be with your family, it's quiet, you can enjoy and relax as if you were at home, with a view of the mountains. It has enough beds to go with a large group, plus each room has enough beds, bathroom, everything is very comfortable.
Host Response
Fatima, I'm glad you enjoyed the house! Thank you so much for your confidence in staying on New Year's Eve! Welcome anytime!

Jonatan
Excellent, 8 months ago
It's a wonderful house! The photos accurately reflect the property. The beds are very comfortable. The staff was always very attentive to everything we needed. Very quiet area and we were able to relax and enjoy the stay. Highly recommended for families or large groups, since the house is huge with plenty of space to enjoy. The pool is delicious!
Host Response
Thank you very much Jonatan for your comments. We were very happy with our stay at the house.

Enrique
Excellent, 9 months ago
Excellent house to be with your family since it has plenty of rooms and many bathrooms. Everything clean and tidy. Alex and Gaby's service is excellent as they always ask if anything is needed. The pool is very large and is heated at an extra cost that is well worth it to enjoy it to the fullest. We only needed soap in the bathrooms, but everything was really good. Thank you!
Host Response
Thank you so much for your feedback. And thanks for the feedback. I'll be checking that part of the soap so it doesn't happen to us again. They will be welcome whenever they want!

Gracia
Excellent, 1 year ago
The house is very comfortable, it definitely works well for a group of 15 people, 4 families. It's worth having a fridge with more capacity for large groups, the rest is very good and the fantastic staff are always attentive to what is offered. Very good experience.
Host Response
Thank you for your feedback. How nice that you were able to enjoy the house and the gardens we have. And thanks for the refrigerator recommendation!! Regards :)

Rachel
Excellent, 1 year ago
We had a great stay ans wonderful support from Alex and Gabby.
Host Response
Thank you for your comments Rachel. We are grateful for your visit to the house. We hope to see you again!

Maria
Excellent, 1 year ago
The place was ideal for a family weekend. The house is very comfortable and just as seen in the photos. Excellent host and the service from Alex and Gaby during our stay was unparalleled.
Host Response
Thank you very much again for your comments, we greatly appreciate your stay and your attentions, we look forward 🌟to seeing you Ready!

Sofía
Excellent, 1 year ago
The super friendly and attentive hosts at all times. There was initiative to resolve some special requests we had and the house is very well taken care of. The service was outstanding. We were happy, thank you so much!
Host Response
Thank you very much for your trust and the great comments. They help us improve and reinforce the good things about the house. We look forward to seeing you soon!

Fernando
Excellent, 1 year ago
This is the second time we've been to this house and we already feel right at home. The house is very spacious for going with family or friends, it has a large garden and a large pool to enjoy all day. Communication with Herrera and Alex has always been very good and they do everything to make you comfortable and enjoy your weekend. I highly recommend this house.
Host Response
Thank you so much for your words Fernando! Nothing gives us more pleasure than that you are as comfortable and happy as If only they were at home! You know you're always welcome! 🌟

Laura
Excellent, 1 year ago
Beautiful house for a weekend get away with the family. The kids loved the pool and garden.
Host Response
Thank you Laura for your comments, public and private. I really appreciate your input. I’m glad you and your family enjoy the house! Best regards.

Karen
Excellent, 1 year ago
Excellent service and attention, 100% recommended
Host Response
Thank you so much for your trust, Karen! We greatly appreciate your feedback and the Guest 🌟 We hope you'll be back soon!

Jimena
Excellent, 1 year ago
The house is wonderful, super spacious, the garden is huge and the care in every space is noticeable. We were all very satisfied with the stay. It's spectacular for coming in large groups, and both Alex and Herrera provided excellent service.
Host Response
Thank you so much again for being such wonderful guests. An honor to be able to serve and accommodate such a beautiful family. We highly recommend it 🌟

Leticia
Good, 1 year ago
Good place to rest.
Host Response
Thank you. Too bad the fire conditions and the fact that it's a small town affected your stay.

Elaine
Good, 1 year ago
Very nice place

Teri
Repeat guest
Excellent, 1 year ago
This home was absolutely amazing! It actually was even better than the photos! Everything from the first contact with Herrara was easy and helpful. Her responsiveness was very appreciated. The home, the grounds, and the house staff were wonderful. We had 16 people that stayed in the house and it was spacious enough to make us all feel like we weren’t crowded. The indoor outdoor space was so inviting and the pool and hot tub were beautiful. What made our stay even better was Alex and Gabby. Alex took care of all of our needs, such as; calling for cabs, getting more water, and heating the swimming pool. Gabby, who is the housekeeper, was so friendly and inviting. Upon request, she also cooked dinners for all 16 of us for the three nights we were there. The most amazing authentic, Mexican food I’ve had! This place is truly a gem and we will definitely book it again. Thank you so much, Herrara,Alex, and Gabby. Our stay was so much more than we anticipated and we are eternally grateful.
Host Response
Teri, thank you so much for your kind words and the trust you had in us. Alex, Gaby and I really appreciate so much people as amazing and gentil like you and your friends! Please do come back whenever you can. Many Thanks!!!

John
Excellent, 1 year ago
I have stayed at Airbnb’s throughout the world and this one was easily the best! The house is perfect! Beautiful living room and dining room, the pool and jacuzzi were the perfect heat, and it was so quiet and peaceful. Very zen. And Monica, Gaby, and Alex were all the best! Super friendly and helpful. Thank you for the great stay!!!
Host Response
We are so grateful you choose to stay in the house!. We are so happy and amazed by your kindness and amazing way of being. Thank you so much!!

Maria
Excellent, 1 year ago
The attention was always very good. They were very friendly and always catered to our needs immediately. The house is very convenient and clean.
Host Response
We really appreciate your stay and all the positive comments to get better and better. Have a very nice year 2025!! And again, happy to have them 🌟

Ana Pau
Excellent, 1 year ago
Casa bella! Excellent attention! It has a godfather view. We had a great time! Highly recommended
Host Response
Thank you so much for your trust!! Come back soon.

Patricia
OK, 1 year ago
The house it’s so beautiful, the service from Alejandro and Gaby who works at the house - preparing food , cleaning the house, was great and helpful. The house is not easy to find out in Google or Maps. It’s a big house to spend time with family and friends. We had a good zen time.

Chelsea
Excellent, 1 year ago
This property exceeded our expectations during our stay for a friend's wedding. The house feels like a private resort, with a huge yard and breathtaking views. We had a group of 10 and there was plenty of room for everyone to spread out, relax, and enjoy the outdoor/indoor space without feeling crowded. Special mention must be made of Alex and Yuri, who were exceptionally helpful throughout our stay. Their attentiveness and assistance made everything run smoothly. I'd recommend this property to anyone looking for a memorable stay in Tepoztlan. It truly feels like your own private paradise.
Host Response
Chelsea thank you so much for your kind words. You and your guests are amazing! We are very thankful!! I hope you or your guests come back to Mexico and specially to Tepoztlan :)

David
Excellent, 1 year ago
Excellent accommodation, the house is very complete and Alex and Gaby were very kind. The Jacuzzi is excellent.
Host Response
Thank you very much David for hosting in the house, we look forward to seeing you soon and we are very grateful for your trust and your stay. Many greetings!

Zoe
Excellent, 1 year ago
Great accommodation for a group attending a wedding in the town! The pool was a lovely facility to have, thank you!
Host Response
Thank you for staying at the house! I hope you enjoyed the trip to Tepoztlan :) Best regards

Hernando
Excellent, 1 year ago
Excellent service. Alex and Gaby are very friendly and helpful all the time
Host Response
Thank you so much for staying with us! We look forward to seeing you again :)

Areli
Excellent, 2 years ago
The beautiful house with a wonderful view!! Alex and Gaby's service and care is excellent, always looking for our comfort and rest!! The host always in touch and communication, we will definitely be back soon!! 🤗
Host Response
Thank you very much Areli!! We hope you will visit us again soon. Thousands of greetings and thank you for washing us :)

Julissa
Excellent, 2 years ago
Very nice house, very rich and very quiet place, Alex and Gaby serve you excellent I highly recommend the adobe house and obviously I want to go back , it's also close to downtown by car Monica is always very friendly.
Host Response
Thank you very much Julissa! They are really amazing guests!! We look forward to seeing you anytime❤️

Marisa
Excellent, 2 years ago
100% recommended The house is divine , clean, the details are beautiful, the staff service impeccable the pool with delicious jacuzzo and caldera, the beautiful garden!!! The reliable and friendly host
Host Response
Thank you very much, Marisa, for your trust and for staying with us. I hope you visit us again soon!! You will always be welcome!

Valentina
Good, 2 years ago
The pool and hall area is amazing and in pristine condition. The scenery is beautiful and very peaceful.

Julie
Excellent, 2 years ago
Everything spectacular!! Beautiful house and tremendous service! I highly recommend, we had a great time.
Host Response
Thank you so much Julie!! What a pleasure that they enjoyed the space and had a nice time!!! You are super welcome whenever you want, just like your friends

Eugenia
Excellent, 2 years ago
The garden, pool area and very nice terraces. Gaby and Alex's service was always responsive and attentive
Host Response
Thank you very much Eugenia! How nice that you enjoyed it. Thanks again for staying in our place. We look forward to seeing you soon.

Ana
Excellent, 2 years ago
The stay was amazing; the house is beautiful and spacious. Alex and Gaby were always very attentive and helpful; we had a great time.
Host Response
Thank you very much Ana!! Good that you enjoyed the house! You're very welcome back when you want to come back. :)

Misael
Excellent, 2 years ago
It is a huge place, with a beautiful garden and a heated pool.
Host Response
I hope you enjoyed it! Thank you very much for your stay and we hope you return soon. Many greetings!

Ricardo
Excellent, 2 years ago
The house is very well maintained and very bright; the mountain views are amazing; the support staff at the house, Alex and Gaby, are very friendly and helpful at all times; we will be back soon. 😀
Host Response
Thank you very much Ricardo! You will be very welcome. We were very pleased to have them stay in the house. Lots of hugs

Daniela
Excellent, 2 years ago
The house is very nice, just like the photos. The staff at the house are very attentive and always helpful. Everything was very clean. I would definitely come back.
Host Response
Thank you very much Daniela!! We look forward to seeing you whenever you want :) you will be more than welcome!!

Yoanna
Excellent, 2 years ago
The host was very attentive to both us and her staff. Alex and Gaby, the people who help you at the house, are excellent, very friendly, and always helpful with a smile. We had a nice experience
Host Response
Thank you very much Yoanna! We are very happy that you had a nice experience . We look forward to seeing you here anytime :)

Pamela
Excellent, 2 years ago
Thank you so much, we had a great time, Many fond memories in that house. We had a wonderful experience with lots of emotions. Alex took great care of us; he was amazing. The house was fantastic; everything was excellent. There are no words to describe everything we experienced these days, thanks to the house and its owners.
Host Response
Thank you very much Pamela! We look forward to seeing you here whenever you want to return. :)