Andres

Reviews

Superhost

71 total reviews

87% rated 5★

71 reviews

4.86

2022–2026

71 reviews

3BR Villa in Morelia

Andres

Excellent, 1 month ago

Everything was perfect

It is a very beautiful place. You really feel like you are in a cabin. It has a lot of vegetation and an incredible pool. I highly recommend the place. My family and I really had a great time.

Host Response

It was truly a pleasure to have you as guests, and we hope you enjoyed your stay. We look forward to welcoming you again on your next visit!

3BR Villa in Morelia

Lucy

Repeat guest

Excellent, 4 months ago

This is the second time we have visited the cabin and everything is excellent! I highly recommend it.

I had the opportunity to stay in a cabin and the experience was wonderful. The place is cozy, clean and surrounded by nature, which makes it perfect for disconnecting and resting. The service was excellent and everything was well taken care of. Without a doubt, what I enjoyed most was the tranquility of the environment and the comfort of the stay. I would totally recommend it for anyone looking for a relaxing and charming place. I would definitely come back!

My stay in this place was with my family and I really recommend it a lot since we really liked it because it is private and the attention was very good, the bad was the pool was not clean and it did not serve so that there was hot water since we were carrying children but they still got in! I would like more attention in that part since for the price we pay it must be 100% from there out the truth it was a very nice few days!

3BR Villa in Morelia

Lucy

Repeat guest

Excellent, 1 year ago

Our stay was very pleasant, the place is better than in the photos. The cabin is really nice and very well equipped. There is another cabin on the site, so you will probably have to share the palapa/barbecue area and pool. However, the spaces are very spacious and there is not much of a problem with that. That was our case and everything was great. I highly recommend staying in this place.

We appreciate the attentions they had with us, especially allow us to take the dog. The property is very nice and we generally had a great time, but I must highlight several aspects that caused discomfort in all travelers: * The tap in the kitchen leak, does not stop wasting water, it makes a very bad impression * The laundry of the shower is covered, it was frustrating for the family to enter someone else's puddle * There are no hand towels * There was no napkins * There was not enough toilet paper * no pump to uncover excuses * The water heater failed in 2 of the 5 days * The room with bunk beds did not have enough blankets and there was no heater the first night, we were very cold. We asked for more cobijas but they were not in use condition. I appreciate the good intention to resolve and I am sorry that it was suddenly many things that were presented at the same time.

It was difficult to get to because the number was incorrect and non-existent. We had to ask several people and they weren't right. Finally instead of being the number 653 as stated on your airbnb listing it turned out to be the 484. There is no doorbell and someone just happened to us. The country terrain is huge and looks very nice in the ensemble, but since you start using the spaces you notice many equipment (Mexican armchairs) are broken and poorly held, the tennis court is neglected. There is no one to instruct you where things are, or point out what's around you. The caretakers are kind but you can see that they have little communication with the owners. We had what to pay for the water bottles to drink even though they had made sure it was understood. It gives the impression that the owners never go to that place and they don't know how deteriorated it looks. Various fused lights, mosquito nets with holes, dirty glass and in general old furniture.

Host Response

Thank you so much for staying with us!! We sincerely appreciate the observations we share about the points observed. Your feedback is invaluable to us as they help us identify areas for improvement and provide an even better experience for our guests. We are committed to taking your suggestions into consideration and implementing the necessary corrections to ensure our quality standards. Sincerely ,

The place is very father and beautiful, only my experience with communication with the host was null, the address that appeared in the description was not so it takes a long time to find the place and I tried to dial many times at the phone number and they answered me after 30 minutes. The accommodation is very nice but I need to comment that they should have more communication with the next guests and not make them have a bad time.

Host Response

We loved having them around here. I apologize for the inconvenience. We look forward to hosting them and improving their experience in the future.

3BR Villa in Morelia

Daniel

Excellent, 2 years ago

The stay was very pleasant

The facilities are very large and very clean, and the gardens are well maintained. It has everything you need for your stay. Living room, dining room, kitchen, minibar. Excellent location. Consider the following: The pool did not have a heater, which is very important if you bring children. The bathrooms did not have toilet paper, soap and/or shampoo, or hand towels. The house had no garbage bags.

Host Response

Hi Rodolfo , good afternoon , we are sorry for the inconvenience you had in the house. Toilet paper and shampoo are always provided, we hope you get a chance to meet you again and take care of me as they deserve.

3BR Villa in Morelia

Antonio

Good, 2 years ago

The garden and common areas of the house are spectacular. The people who take care of the place were very friendly and helpful to us. The house needs some investment because the furniture and fixtures are quite old.

Host Response

It was a pleasure to welcome you, if you ever wish to return to Tzintzuntzan we will be happy to welcome you again. We will take your feedback into account

3BR Villa in Morelia

Diana

Good, 2 years ago

The grounds were beautiful and the house itself was amazing. We loved the style of the house. Although the pictures only show three beds, it had 8 in total; one room had two sets of bunk beds and the other room had three beds plus the king size bed in the master bedroom. The price was very expensive but it was during the festivities of the day of the dead so many locations had raised their prices. Still, at $500 a night, I would have expected better quality items in the house. The couches, kitchen appliances, dishes, utensils and linens were all worn out. The location was also inaccurate and we didn’t receive clear instructions ahead of time so it was a bit confusing in the beginning. However, once we got there, the location was as perfect. We were able to walk into town and the cemetery within 20 minutes. Getting in and out of the property was easy. There is a lovely family that manages the property on site. They were so helpful and kind.

3BR Villa in Morelia

Maria

Excellent, 3 years ago

Amazing surroundings of the property it met our needs, for an enjoyable quiet time with family. Thanking the caretakers Mr. Francisco and his wife Lily for helping out when needed.

3BR Villa in Morelia

Karla

Excellent, 3 years ago

Great place and communication.

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