John

Reviews

77 total reviews

95% rated 5★

77 reviews

4.95

2021–2025

Cleanliness 4.9

Accuracy 5.0

Communication 4.8

Location 4.9

Check-in 4.9

Value 4.9

77 reviews

2BR Condo in Playa del Carmen

Kristine

Excellent, 11 months ago

Before I gush about how lovely John's place was (which it was), I just want to say how above and beyond kind John was. So welcoming and so communicative. He made us feel like we were staying at a friend's, not a stranger's. His place was LOVELY and exactly as pictured. The complex felt like all the best parts of staying at a resort, but none of the negatives. It was quiet, safe, the pool was beautiful, and the private beach was really well kept. We loved that the location was convenient to the main drag but not in the middle of the party. We'd go back in a heartbeat and recommend John's place to anyone. Seriously, if you're like me and had 30 properties open agonizing over the right one, pick this one. You won't regret it.

Absolutely wonderful place. We’re spotless and had all the amenities we could ask for. Steps away from the pool and the beach and a hot tub. It was paradise. The host is super responsive and very helpful with lots of recommendations. Will definitely be back in the future.!

Host Response

Thank you, Brandon Let me know when you and your friends want to come back. You’re welcome anytime…… 🇲🇽🥳🇲🇽 Salud John

Our stay was absolutely incredible! The apartment is beautiful, spacious, and perfectly located. The pool is massive and right beside the apartment—my kids had an amazing time swimming every day. The private beach is just a short 2-minute walk away, quiet and perfect for relaxing. What really made our experience special was John, the host. He is by far the best host we have ever met—extremely friendly, welcoming, and always quick to answer any questions we had. He went above and beyond to make sure we felt comfortable and at home. We couldn’t have asked for a better vacation. We will definitely be back next summer for sure! Thank you so much, John, for making our trip unforgettable.

We felt very comfortable in the apartment. There was enough space for 4 people. We liked the terrace right by the pool, but with privacy through the palm trees. We were asked again and again if everything was good and the little things we asked about were answered immediately.

John was a fantastic host—thoughtful, responsive, and incredibly helpful throughout our stay. From the moment we booked, he made sure we had all the information we needed and even checked in to offer local recommendations and transportation help. The condo was just as described, perfectly located, and very comfortable for our family. We truly appreciated John’s warmth and hospitality and would absolutely stay again. Highly recommended!

beautiful condominium, it has everything you need, John is the best, he is attentive to his guests, I loved being here, I will definitely return next year with my family. lindo condominio en frente al mar, tiene todo lo que se necesita, John es lo máximo, es atento con sus huespedes , yo amè estar aqui, de seguro el proximo año regreso con mi familia.

Host Response

Thank you so much Priss, you and your friends where a pleasure to host and are welcome back anytime......... Have a great week, John

The location of this condo is absolutely perfect. It’s away from the hustle and bustle of fifth Avenue with plenty of shops and restaurants in walking distance. Fifth Avenue a quick cab ride away. This is exactly where we would want to stay the next time we come back to Playa. This is my sixth time visiting. We usually stay closer to fifth Avenue. This is my new favorite spot. The condo was immaculate!!! John very responsive if we needed anything. He gave us great restaurant recommendations.

Host Response

Thank you so much for your five star review 🙏You are welcome back anytime. Have a wonderful 4th of July. Thanks, John.

Overall, fantastic stay at the Elements! The unit is awesome - fully stocked, clean, just like the pictures. The location of the unit in the complex was perfect for us and our young daughter - ground floor, steps from the pool. John was an incredible host. Probably the best host I’ve ever dealt with on Air Bnb - kind, responsive, offered so many helpful tips and suggestions. We had a few questions during our stay and John replied almost instantly. He also helped us arrange an airport transfer. One comment (only reason for not a perfect score!) - if you happen to visit while there is a seaweed (common issue in playa del carmen and surrounding areas), which unfortunately was the case while we were there - crews attempt to clean the seaweed daily and dump it in front of the Elements complex which is very stinky and loud (the tractors). As such, we weren’t able to use the beach club while we were there. Check the beach conditions before you go.

2BR Condo in Playa del Carmen

Carlos

Excellent, 1 year ago

Very nice place to stay with you family, you will Love this condo.

The Good: The condo and building were very nice. Everything was clean. The pool was pretty, and the hot tub was warm. The private beach was nice. It was very quiet, but still an easy walk to La Quinta. Air conditioning was great. The So So: The people at the front desk for check in were not super friendly. Each person got a bracelet and we were told we had to wear it the entire time we were there, which was a little annoying (this is problematic for me because I'm allergic to nickel, so wearing the bracelet gave me a rash). Having only one apartment key for a family of four was not ideal, we had to make sure that you could get the key from the last person who was in the condo when you wanted to go back to the condo and chill. This was especially important since you needed to key to turn the lights on, so you couldn't give the key to someone else, and just hang out in the condo without it.

We wanted a quieter private ish but still walkable to town nightlife and restaurants. This condo is ground floor of a private hotel. Very quiet and there were always chairs at the pool and beach available. never had to worry about trying to save a spot early like at a regular hotel. The gym is adequate for vacation level workouts and the staff is very helpful. There is a pool wait staff that will bring you light meals and drinks from the bar at the beach. So it feels like your at a resort but you have a spacious 2 BR/2 Bath condo to go back to. Kitchen was well supplied for tools and dishes, full sized everything, internet and TV worked great, AC was perfect, drinking water delivery was cheap and easy from the front desk staff. We even did a couple loads of laundry in the unit while were there. Couldn't have been a better choice for where to stay in Playa. Would absolutely recommend!

2BR Condo in Playa del Carmen

David

Excellent, 1 year ago

Amazing place would highly recommend this space.

The condo was great! Very clean, had almost everything we needed. The property felt extremely safe. So did the area around it. We walked to 5th avenue and to several dinner spots. The beds were very comfortable and I fell in love with the sofa. We went to the beach club a couple times and had them deliver pool side (They have a Whats App number you can text). Would have been helpful to know before hand that we needed to purchase trash bags. I may have missed that somewhere? We also purchased more toilet paper during the week (FYI in case you want to bring some with you, or purchase before you get there).

Playa del Carmen is incredible and Kathy’s place is in an awesome little part of town. People are friendly, the pool is quiet and the vibes were immaculate. There was a little construction at the pool the last two days we were there but it wasn’t too disruptive. Kathy had great recommendations for transportation and restaurants and they were all amazing. Would definitely stay here again and have already recommended it to friends.

2BR Condo in Playa del Carmen

Jennifer

Repeat guest

Excellent, 2 years ago

This was our second time staying at Kathy's place. Thank you so much Kathy for a wonderful vacation!

The Elements is fabulous and so was this place! I've been coming to Playa del Carmen since 2005 and it's been so fun to watch it evolve and grow. I've had my eye out on The Elements for quite some time and finally made it happen. It was beyond expectations!! The unit was quiet and peaceful with great views. Despite being on the first floor, it was surprisingly private. The unit was very clean and well-stocked with great amenities. The beach club was fabulous to have nearby. The gym was well-equipped and air-conditioned. The host was wonderful and responsive! We will be back for sure. :)

This was a great family friendly condo very quiet with mostly families or older guests. Condo was every bit as nice as the pictures show. Good location only a couple blocks to 5th street. The staff at the condo are great they hooked us up with snorkeling and scuba diving trips from the Reef hotel next door (I highly recommend the discovery scuba dive trip for $135 included about an hour of training in the pool and then 2 tank dives in the reefs in front of the hotel. scuba diving is 1000 times better then snorkeling we saw a huge turtle stingrays eagle rays and tons of beautiful fish). Loved the 5th street strip of playa del Carmen was very vibrant, friendly and safe feeling. A great location but have reasonable expectations of the beach in this area it is not the beautiful clear water and white sand as in Cancun or other beaches.

Excellent location, near 5th avenue, restaurants and beach, very quiet to be with your family. The condo had everything you describe, very comfortable and functional. Just a detail when checking in, they didn't have my reservation, they made me wait for the front desk more than 1 hour, I arrived around 9pm and they couldn't reach Kathy. They take care of that part if they get late for the time difference with the owner.

We had a great stay! The patio is great and feels like a private oasis. The pool is right outside the condo. The private beach area with the pool bar was super convenient. Location is wonderful if you want to have quiet time at night but still be close enough to walk to restaurants and night life. The host was very responsive to any of our questions. The only con is that there were tiny persistent ants on the kitchen countertops which we were told was a common issue in playa del Carmen.

Host Response

So happy to hear that you enjoyed your stay and loved the patio, pool, and private beach. Thank you for choosing our condo! There is a very common native gnat in Mexico called chakistes. We've been told that we can't exterminate for them; they are just in beach areas.

Kathy’s garden house apartment at The Elements in Playa Del Carmen was clean, convenient and a perfect spot for a relaxing vacation. The patio is secluded but offered great views of the pool area and the Caribbean Sea. The condo is decorated with beachy vibes and stocked with everything you need to cook. The amenities at the The Elements are top notch. The grounds are tropical and well kept. The pool is huge and amazing for kids to swim in all day long! The property felt very safe and secure. The staff there were friendly and accommodating. The new beach club had great pizzas, wings and nachos! And of course great margaritas and pina coladas! We look forward to visiting the area again. There are so many great restaurants within walking distance we did not get a rental car! We had a small issue with the refrigerator but Kathy was responsive and had it fixed right away! Thanks for the great vacation!

The unit is modern and elegant, gets lots of light and was quiet at night. The kids enjoyed watching TV on the couch in the evening. The master bed was good, the closet was great. I mostly enjoyed the sliding doors/patio area, it felt private. The property feels like what a resort should be, it is well maintained and the staff is helpful and polite. We mostly enjoyed behind so close to the pool and to the beach. The attendant at the beach was so nice, he would open the gates to residents, greet them. We felt safe letting our kids run back and forth to the unit while we were on the beach. The water was fairly clean, there was a little bit of seaweed but not enough to be a problem. It was nice walking to 38th street, or just across the street to 7-11 for a soda. The area felt quieter than other areas of PDC and we enjoyed that. The host and the staff were very responsive.

2BR Condo in Playa del Carmen

Jennifer

Repeat guest

Excellent, 3 years ago

What a lovely place! The condo is beautifully decorated with wonderful amenities. Just a short walk to some great restaurants, & just steps from the pool AND the beach! We had everything we needed for a relaxing time away. Thank you Kathy for hosting us!

We had the most fantastic time here. The pool area was well looked after and never busy. Lovely that you could swim until 10.00 but noise level still low. The private beach area not large but again never busy and furniture of a high standard. Accommodation brilliant. Air conditioning much appreciated when the temperature was 35 outside. The kitchen had everything you needed. Towels and bed linen a good quality. The beds huge. You will not be disappointed here.

Kathy has an amazing condo in Playa del Carmen. Everything you need is there. The pool is lovely and so is the beach. In only a couple of minutes you are at the great calle no 5 were you find great restaurants and shops. We stayed at her condo with my wife and 2 kids age 7 and 10. They loved the place, the pool and the beach. The garden directly at the pool gives you some extra privacy. The communication with Kathy was perfect. We definetly recommand this place.

Host Response

We can't thank you enough for your fabulous review! The location, pool, private beach, and gardens are truly what makes this condo so special. Ron, we hope you and your family make this an annual tradition. Warm regards.

Kathy was a wonderful host! The place was exactly as described - maybe better! And Kathy was wonderful to communicate with and very helpful. The staff on the property was also all wonderful to deal with and very helpful. We enjoyed the area, lots of fun local restaurants to check out, and a great safe place to stay. The beach music is a bit loud during the day, but didn't bother us and always ended at a decent hour. The place was very clean and had lots of the things we needed for our stay (beach towels, kitchen items, etc.)

We had a great stay at The Elements! Kathy’s unit is nicely decorated and fully stocked with just about everything you could need. Great communication too. The location is great, walking distance to many restaurants and convenience stores for few groceries. The beach area was very close to our unit! The loungers, volleyball, and shade areas were perfect. Our kids loved the pool area and hot tub. Being on a ground-level unit near the pool was very convenient. Would definitely recommend! Thanks again!

Host Response

Nealy, thank you so much for your wonderful review. I am so happy to hear that you and your family enjoyed your stay at our lovely condo. Please come back anytime! All the best, Kathy Graham

Extraordinary 5star+ apartment in the nicest and best located building in Playa del Carmen. Beautifully decorated and newly renovated, relax in the private beach, pool, jacuzzi or fully equipped gym. Very comfortable beds, and very quiet. The building is so well maintained, manicured; everyone is helpful and kind. Communication with Kathy was smooth, check in instructions could not be simpler. Fully recommend it- and we hope to be back soon.

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