Hely
Reviews
Superhost100 total reviews
86% rated 5★
100 reviews
4.80
2021–2026
100 reviews
Mayra Sofia
Excellent, 1 month ago
The house was just like the photos. Hely was very kind, attentive and always available. The house was super clean, very nice.
Host Response
A very good guest. Everything was very quiet. They were excellent, and I recommend them 100%.

Alberto
Good, 1 month ago
Very quiet, large and comfortable house, comfortable beds, and impeccable sheets and bedding. Hely is very friendly and always helpful with any questions. I would note that the pool has a copper-based product for water transparency, which affects women who dye their hair because it turns green, and some (white) garments also turn green. There are good food options nearby. The City Market is very close, and food delivery services like Uber Eats have many options.

Juan
Excellent, 2 months ago
Super host, very nice house, 100% recommended
Host Response
Excellent people, very clean, organized, careful, recommended and always welcome

Barbara
Excellent, 3 months ago
Beautiful house. There is everything for cooking. The space is very large. Hely is always available.

Hector
Excellent, 3 months ago
The house is quite spacious with enough rooms for a family outing. Everything was clean and tidy upon our arrival. The garden is beautiful and the pool is a good size. Also, there was enough space for the cars. My group arrived in four cars and none were left outside. Hely is a very friendly and helpful person. You can reach agreements, and her instructions are clear and reasonable. I highly recommend the accommodation and I would definitely come back.
Host Response
Everything was excellent with Hector's group. They left the house very clean, without any problems.

Regina
Excellent, 4 months ago
It's a very nice, lovely place, with a great pool and a beautiful garden! I liked that it has an outdoor area, so you can socialize and keep an eye on the children in the pool. I recommend having more utensils in the kitchen and doing maintenance on the outdoor refrigerator, but everything else works and is in good condition for enjoying the weekend with your friends/family. Ms. Hely was very friendly and always responded. ☺️ Thank you for letting me stay at your place!
Host Response
Excellent guests, no issues, polite, respectful, and very clean

Roger
Excellent, 4 months ago
An amazing weekend. Everything was great!!! The house, the pool, the garden, the beds, and all the amenities described. We would definitely come back. The host, Hely, was helpful at all times and very friendly. Thank you for making us feel right at home :)
Host Response
Great people, you'll always be welcome. Blessings.

Yaz
Excellent, 4 months ago
Beautiful place!! Everything was very clean, the rooms were very spacious, and the pool was amazing. We would definitely stay here again.
Host Response
Excellent, no problem, you are always welcome.
Edgar Didier
Excellent, 5 months ago
The house is very nice; it had everything shown and described in the listing. The host was very attentive and always tried to help the guest. Personally, I'm sure I'll come back again.
Host Response
Everything was great, no issues, recommended.

Fabiola
Excellent, 5 months ago
all excellent

Arggenis
Excellent, 5 months ago
I had a great time; I would stay here again.

Ana
Excellent, 6 months ago
Recommended for a pleasant stay with your family. I hope to be able to return sometime If you’re looking to get away from the daily grind and the stress of the city, this is a great option.
Angelica
Good, 6 months ago
The stay was great, it's a very nice place

Mario
OK, 6 months ago
The house matches the photos well, however what bothered me the most was that there was a camera watching what we were doing, that's very bad taste
Host Response
Hi Mario, good afternoon. The camera we have is the one that is located in the garden, parking lot, palapa, bar, hammock corridor and pool. It is there in case an accident happens and it is where we can have proof of it. Otherwise we could not do anything to help you or help ourselves as hosts. Thank you for your comment

Vianey
Excellent, 7 months ago
Very happy with the accommodation, the place is very nice Hely always with very good disposition, very grateful

Veronica
Excellent, 8 months ago
Nice place for large families, it is very comfortable, it has everything you need to have a great stay, they allow pets, it is a quiet place, the house is very nice, Helly is very friendly and attentive.

Arturo
Excellent, 8 months ago
Excellent reception from Hely, the place is amazing, we celebrated Christmas there and it was absolutely magical to have all the decorations and facilities for dinner, in addition to being able to relax

Martha Alicia
Excellent, 8 months ago
Excellent service He was always available

Michel
Excellent, 8 months ago
Amazing! The house is very clean and tidy, good communication

Miguel
Excellent, 9 months ago
Everything was very nice, the house was amazing and the service too. We will definitely be back!!!! Hely was always attentive and was very kind with all our questions.

Christian Dasaeb
Excellent, 10 months ago
Excellent house to rest, all my relatives stayed

Mayte
Excellent, 10 months ago
beautiful house, just as described. And Hely's service was very pleasant. 100% recommended

Mirna
Excellent, 11 months ago
The house is amazing, it is quite spacious and super complete, it is in a quiet place and has everything you need to enjoy it completely. Hely is a super friendly and super accessible person, she helped me a lot with the organization of my event, the service she offered us was quite good and at a very affordable price, she was always in communication and everything went perfectly. I highly recommend it and I will definitely return since the house and the service were amazing.

Jorge
Excellent, 11 months ago
Hely was super friendly and accessible during the stay, always attentive and helpful. The food he offered us was super delicious. The house is clean and super well-maintained. I recommend it 100%
David Israel
Excellent, 1 year ago
The truth is that the photos don't do the house justice, it's beautiful!! Hely is super friendly and helpful at all times, we hope to return soon!
Iliana Araceli
Excellent, 1 year ago
Great stay. The host's service is extraordinary, it makes you feel at home and there's great flexibility. Highly recommended for sharing as a family! I will definitely be back!!!

Yaz
Excellent, 1 year ago
amazing, a great place, beautiful, well kept and the perfect service. Thank you for everything

Azul
Excellent, 1 year ago
The house is beautiful and super big, definitely, the photos don't do it justice. Hely is a great host and Rosa was very helpful. Everything was excellent. We caused an inconvenience, but Hely allowed it to be resolved in a good way. We would not hesitate to stay again. <3

Yesenia
Excellent, 1 year ago
Thank you for an extraordinary stay, the best Host we've had on Airbnb, friendly, very clear in their instructions, available to assist at all times, the house is beautiful in all its spaces, perfect, impeccable and with everything we needed for our family, great human quality, we'll be back soon! Thank you!

Abraham Jesus
Good, 1 year ago
Everything was very good, Hely was very attentive at all times. He provided us with access and information.
Virginia
Excellent, 1 year ago
The accommodation is nice, spacious, according to the photos and description that is published, Hely is an excellent host, she is flexible with the schedule, the place was clean, Thank you very much

Luis Alberto
Excellent, 1 year ago
Everything was great, excellent service

Juan Vicente
Excellent, 1 year ago
It was a very good service from the host because she was always very attentive to our needs and always treated us in a very cordial and friendly way. The characteristics of the house's facilities are beautiful, clean, functional and very well-equipped. The garden spaces are very well maintained and the pool conditions are excellent in terms of cleanliness, size and air conditioning.
Host Response
super guest, 100% recommended

Eunice
Excellent, 1 year ago
excellent service, nice place, clean, everything in the description as it is.

Marisela
Excellent, 1 year ago
The accommodation is incredible, the house is large, and Hely was always attentive. An excellent place for a pleasant weekend.

Jessica
Excellent, 1 year ago
The house is spectacular! The photos don't do it justice — it's even more beautiful in person. We went in the hot season and the pool temperature was perfect, delightful to enjoy without the need for a boiler (although at other times it is probably needed). Everything was impeccable: the house was clean, without bugs, and with a beautiful garden, with the grass and plants very well cared for, you can tell that they give it constant maintenance. It is perfect for large groups, the spaces are spacious and very well laid out. And the beds are super comfortable! We slept wonderfully. Plus, they're super friendly to the dogs, which is very much appreciated. Our stay was amazing; Hely was very flexible with schedules and always attentive. The only detail to consider if you go in a very hot season is that it would be ideal to have fans, since although the windows can be left open thanks to the fact that there are mosquito nets, it does get a bit hot at night.

Tania
Excellent, 1 year ago
Very friendly and flexible.

Luis Gabriel
Excellent, 1 year ago
Everything excellent

Adrian
Excellent, 1 year ago
Hello, the accommodation exceeded expectations. It was a family trip and everyone was delighted with the place. I definitely recommend it.

Mariana
Excellent, 1 year ago
Hely was a super host, always attentive and good communication. We really liked the accommodation and everything, we will definitely be back.

Dariana
Excellent, 1 year ago
Excellent host service and service.

Rosario Ernestina
Excellent, 1 year ago
Super recommended for a family weekend, everything is just like the photos, the heated pool is excellent for resting and having a good time.

Julio
Excellent, 1 year ago
great place to be family with children

Olaf
Excellent, 1 year ago
Much better than the pictures!!! We will definitely be back!!!

Carlos Alfredo
Excellent, 1 year ago
My stay was great, excellent, wonderful. The house is very nice and the amenities are the best, very comfortable beds and comfortable armchairs. It could improve the temperature of the pool (warmer), they could use solar panele., although it is understood that the water is cold for this time of the year.

Margot
OK, 1 year ago
Hely is a very friendly person, he let us arrive at 10 am when in the app he says 3 pm He offered to help us buy food. We offered what the service person who works with her helped us and that made us very positive for her great attitude and service. We had a small accident, one of our kids dropped a vase from the garden area and when we offered to pay, he didn't charge us. The following comments were made to her as well: What we didn't like: We pay extra $2500 to heat the water and it never heated Lack of house maintenance, cabinets, sunbeds , chairs , broken tablecloths Door of the entrance with maña to close well and we had to put the car to sleep quietly that did not go out to open. At the end of the toilet paper I can't reach for the people we were The house is obscure. Puntos Positivo: 1. The house, jardin and pool is spacious for 14 people 2. dining room and barbecue on the outside and you can enjoy the garden

Monse
Excellent, 1 year ago
The house is very nice ! The kitchen is very clean and with the basics for cooking ! Very nice place ! We would definitely go back! ❤️🙏

Iran
Excellent, 1 year ago
The house is simply beautiful, ideal for unplugging and enjoying a great weekend. Since we arrived we were surprised how beautiful it is. Its spaciousness and design provide a cozy and comfortable experience, perfect for my family. Each space is impeccable and well cared for, with everything necessary for a carefree stay, from basic utensils to details that make a difference. Hely was a real charm: always friendly, flexible and attentive to our needs, making sure everything was in order and that our experience was perfect, it was something that really made a difference. Communication was prompt and clear at all times. Definitely a place I would recommend and would love to go back to. Exceeded our expectations!

Chelsea
Good, 1 year ago
everything super good, Hely very friendly and accessible, shops nearby, quiet area, the house has been one of the best that I have rented by this platform, the only one but is that the pool was cold water although it was paid for the boiler, but it is worth it for everything else

Jessica
Excellent, 1 year ago
Hely thousand thank you for your attention, the spectacular residence, the perfect location, you can fly in, the amazing rooms, the stay , the living room, the kitchen and the luxury pool 👌🏼absolutely everything in the house works perfect, and the support of Miss Rossy 10 of 10 , also from Mr. Marco. Hely thank you for making me feel at home, my family and I had a very happy weekend🥳, it was the perfect place to celebrate my dad's 90th birthday thank you infinite 🙏🏼and I hope to see you soon.... greetings Hely 💐

Adrian
Excellent, 2 years ago
A very nice house, hely was always very kind and very accessible with check-in and check-out times, we will definitely wash the house again in the future!

Alejandra
Excellent, 2 years ago
Excellent!! And highly recommended, of course I'll be back

Elizabet
Excellent, 2 years ago
The house really is as shown in the listing this super clean and very big... They always supported me with the issue of flexibility in departure and arrival times... super friendly to be able to provide what you need to make your stay pleasant

Eduardo
Excellent, 2 years ago
Excellent place , with a quality of beautiful, good and cheap

Liliana
Excellent, 2 years ago
Super recommended!!! Everything is as posted was a good weekend

Laura
Excellent, 2 years ago
My family is delighted with the house that was very spacious and beautiful everything matches as the photos, I in particular had very good communication with the host who supports me in everything, we will definitely return with hely, thank you for welcoming us...

Eliasib
Excellent, 2 years ago
We loved the place, as the photos show, It is very large and comfortable, Hely's attention was always attentive to everything 10/10

Anita
Excellent, 2 years ago
An excellent place to have a fun time 😃

Guillermo
Excellent, 2 years ago
Excellent

Jorge
Excellent, 2 years ago
Excellent installationes, the host is very attentive, everything is very clean, a thousand times recommended.

Faby
Good, 2 years ago
We really liked traveling with children and they had too much fun and we felt very Agusto we made roast meat and the cleanliness was good

Miroslava
Excellent, 2 years ago
The house is super cool!! We were 8 and without a problem we could have hosted more people because the house was very big. Yes I would come back without any hesitation

Victor Emmanuel
Excellent, 2 years ago
thank you for the attention, only the water if it was very cold and they started jacuzzi No could be activated, everything else excellent

Carlos
Excellent, 2 years ago
Very nice place for a weekend

Fernando
Excellent, 2 years ago
I can only thank Hely for all her kindness, during, and at the end of my stay. He was always on the lookout and personally greeted me on my arrival. The house is very close to the Cdmx. It has everything in the description and more. It has all the amenities around it, 6 minutes sams, you have on the corner, etc. the amazing pool. I would go back again without any hesitation. All my happy guests!!!

Christian
Excellent, 2 years ago
Everything is excellent and Hely is very attentive. I definitely recommend the place.

Cathya
Excellent, 2 years ago
It's a super spacious house and has everything you need to spend an amazing weekend with friends and family

Edgar
Excellent, 2 years ago
this a great place to stay when you are more that 12 persons.

Yolanda
Excellent, 2 years ago
I loved the house, all this is beautiful, the attention is very nice. We will definitely be back

Javier
Excellent, 2 years ago
Everything is very good

Victoria
Excellent, 2 years ago
Very friendly always and very nice house

German
Excellent, 3 years ago
Everything is very good, the house is very large and beautiful, Hely is a very good host and always contact us only to consider 2,500 pesos more than the boiler and that the area is not so pleasant.
Adriana
Good, 3 years ago
I really liked the house, and the host's attention, I just think that you have to check the house in the house, the bedroom downstairs, I never worked and from the bathrooms upstairs, only one used the water from the shower with difficulty.

Jose Manuel
Terrible, 3 years ago
The listing is misleading, I made my reservation and it was listed as available, I repeatedly told you that I canceled the reservation to what you did not access, giving me the option to meet me until the night and let me out the next day, which was impossible for me to have contracted providers, I explained 10 times the same and he never wanted to cancel, he said he would cancel the next morning and I just stopped responding! How unethical

Larissa
Excellent, 3 years ago
1000/10 if you have the opportunity to stay there, do not be disappointed, all the amenities advertised and host Hely, always on the lookout and always friendly and hospitable. We hope to be back soon.

Marco
Excellent, 3 years ago
Hely's attention is impeccable, the house in very good condition, the very nice outdoor common areas.

Augusto Alfredo
Excellent, 3 years ago
The house is comfortable and nice

Brenda
Excellent, 3 years ago
Hely was very friendly and was always attentive during the stay. The house is very nice. It's worth staying for a nice weekend.

Alfredo
Excellent, 3 years ago
Highly recommended. We are ready to return. Recommended 100% Hely is super attentive and very friendly.

Ana Sofia
Excellent, 3 years ago
Very attentive, very clean and nice house

Luis
Excellent, 3 years ago
Everything was excellent. The place was super nice, in a very quiet area, and Hely was very, very attentive during our stay. One thousand percent recommended.

Miguel
Excellent, 3 years ago
.

Jose Francisco
Good, 3 years ago
Thank you very much, Hely. You were very polite and friendly.

Ike
Excellent, 3 years ago
Everything was super good: the arrival, the accommodation, and the checkout

José Vladimir
Excellent, 3 years ago
Hely is an excellent host and I really enjoyed the stay. A very nice and very well-kept place.
Host Response
Hi Bladimir. Thank you very much for staying at Casa Bosques. I hope you return soon. You are a great person, organized and respectful. Thank you for everything.

Alma
Excellent, 3 years ago
Excellent facilities, with all the amenities. The house is very nice and Hely's service is superb. 100% recommended.

Marisol
Excellent, 3 years ago
Hely's service was really excellent from start to finish, with good communication and prompt response. We went at Christmas time and she took on the task of decorating the house and the table for Christmas Eve. The house has areas for improvement, but with Hely's quality as a host, you overlook them.

Rodrigo
Good, 3 years ago
Overall very good, excellent host, very nice house. It just needs a bit of maintenance.

Isra
Good, 3 years ago
The house is beautiful, the green areas are very nice, everything is very safe and in good condition. The only observation is that they should turn on the boiler 8 hours before the guests arrive, not a day before, since there was no hot water in the afternoon or the night we were there. It's not the first time we've stayed in houses with a pool that use a boiler, so that's why we're making this observation. Also, check the hot water in the showers. Everyone had problems except in the master bedroom (where everyone had to shower). A great place to share as a family. Everything else was excellent. Great place to spend time with the family.

Octavio
OK, 3 years ago
I believe that the house matches the pictures. However, it would be appropriate to provide more maintenance for some issues that are obvious in the house, particularly addressing the issue of the odor in the toilets.

Enrique Quetzalcóatl
Excellent, 4 years ago
Everything was excellent with the house. Comfortable, pleasant, very spacious, enjoyable. Clean, tidy. Super accessible location. Mrs. Rosa assisted us at all times. The water heater is 100%, very nice pool. An unbeatable option to have a great time with your family.

Josue
Excellent, 4 years ago
Hely is very friendly and the house is in excellent condition. It's a great place to rent. I recommend it 100%.

Claudia
Excellent, 4 years ago
Perfect for hanging out with family or friends

José Luis
Excellent, 4 years ago
Hely is an excellent host. We had a great weekend!!!

Víctor
Good, 4 years ago
The house is a surprise in the area. Each area of the house is very spacious. The pool is about 1.60 m deep. You'll find everything you need to have a very pleasant stay. Each bedroom has a bathroom. The living room in the garden is quite enjoyable.

Bella Pincesa
Excellent, 4 years ago
He was always in communication and made us feel comfortable

Donovan
Excellent, 4 years ago
Excellent in every aspect. Hely is an excellent host. We will definitely return. Excellent house.

Maria
Excellent, 4 years ago
Hely helped me a lot with everything. Communication was always very good!!

Fer
Excellent, 4 years ago
The house is as shown in the pictures. Amazing for spending a pleasant time with a group of friends and/or family. Heliodora is attentive to any needs, which speeds up any issues. We would definitely come back some other time.

Anabel
Excellent, 4 years ago
My friends and I had an incredible weekend, the house is very nice and the communication with Heliodora was very good. Totally recommended