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Reviews

428 total reviews · 3 listings

91% rated 5★

428 reviews

4.88

2022–2025

Cleanliness 4.9

Accuracy 4.9

Communication 4.9

Location 4.9

Check-in 4.9

Value 4.8

428 reviews

3BR Condo in Medellín

Juan Camilo

Excellent, 10 months ago

Excellent

Hello! "We loved the design and spaciousness of the apartment, it is really beautiful and cozy, it has a lot of potential" However, we had an unpleasant experience because of a despicable guest, and if they had cleaned well everywhere, they would have avoided that disgusting episode and they could have rated that guest as a disgusting person. As a suggestion, ensure hygiene in all places and within all objects that exist there and thus ensure the hygiene and safety of guests, preventing other guests from having experiences similar to ours. Personally, I don't recommend it for families with children.

Beautiful apartment like the pictures. Basic amenities were missing. Owner not willing to supply them despite the place don’t come cheap. Cold water ran althrough till the last day, they fixed it on the last day. So not so pleasant. Overall not the values worth on the occasion.

Host Response

Hola John, gracias por tomarte el tiempo para dejar tu comentario. Nos alegra saber que encontraste el apartamento tal como aparece en las fotos. Lamentamos la situación puntual con el agua durante tu estadía; fue un inconveniente temporal del edificio que se resolvió tan pronto fue reportado. En cuanto a los “servicios básicos”, el alojamiento cuenta con todos los elementos descritos en el anuncio y verificados por Airbnb, no hubo nada de lo que te ofrecí que no lo encontraras disponible, por lo que no se omite ningún servicio ofrecido. Apreciamos tus observaciones y seguiremos trabajando para brindar una experiencia cómoda y sin contratiempos a todos nuestros huéspedes.

This place was amazing. It was more spacious and beautiful than the pictures could actually convey and the best part about this place was the great security and the master bedroom which is astounding. It is so beautiful in this place and they have a pool table. It is private. It is away from all the hustle and bustle, but it’s only about five minutes away from all the action , so it made things easy for us when we wanted to get out. I will not only seek to rent this Airbnb again, but I shall also recommend it to my friends. The privacy offered by this home is priceless. This has been the best Airbnb that I’ve had an opportunity to stay in and that is the truth. Thank you for allowing us the use of your home for our vacation. It was a beautiful time.

5BR Condo in Medellín

Gamaliel

Repeat guest

Excellent, 1 year ago

It was excellent. We have stayed twice and there will certainly be a third time.

All good! Late check out unfortunately very expensive and inflexible. Otherwise everything is great

Host Response

Hola Lukas, Gracias por tu visita y por tomarte el tiempo de dejar tu comentario. Nos alegra saber que en general tu experiencia fue positiva. Solo queremos aclarar que, al ser un negocio de rentas cortas, debemos preparar cada propiedad para el siguiente huésped con una limpieza profunda que normalmente se realiza en el lapso entre el check-out (11 a. m.) y el check-in (3 p. m.). Cuando un huésped solicita una salida después de la hora establecida, para poder confirmarla debemos bloquear la propiedad por más tiempo. Esto implica que no logremos tenerla lista para el check-in de la tarde, reduciendo considerablemente la posibilidad de una nueva reserva esa misma noche. Por esta razón existe un costo adicional por late check-out, esto es una empresa de rentas! Agradecemos tu comprensión y esperamos poder recibirte de nuevo en el futuro.

Everything about this place is AMAZING! It’s even better in person. Feels massive! Beautiful open spaces, great for entertaining (we were visiting my family in Medellin and had them over for dinner every night). Pool table was a super hit with my kids. Connected TV so we could watch all the things and listen to all the music. The bedrooms are quiet, beautifully appointed - each with their own bathroom and AC. Comfortable beds. The master suite - I wish I could move in! The outdoor spaces are beautiful. Decor is modern and cool. In the heart of El Poblado. Loved the security/door man. Felt very safe. Host was super responsive with all questions we had. Book this place now!

Casa Serena

Jonathan

Excellent, 1 year ago

Great place highly recommend it.

We had a wonderful experience overall. Our group of 14 never felt crowded, and the house was spacious, in a great location, and felt very safe. The host was extremely responsive and helpful throughout our stay. The only downside was that the water was cut off for two days. While we appreciated the host providing jugs of water in the meantime, we felt that given the price of the stay, there should have been a backup plan in place. We understand the issue was out of their control, but it was still disappointing, especially with children in our group, not to have access to running water for showers. We still had a great time here.

Very well located, the only thing is that they have to open the outside gate remotely every time you want to enter the house, which is a bit tedious

Host Response

Héctor, nos agrada bastante que les haya gustado y hayan podido disfrutar de la ciudad. Y en cuanto al tema de la reja, se hace de esa manera debido a que en la casa no hay personal que controle el ingreso de las personas ajenas a la reserva. Deben entender que es un proceso que se hace por su seguridad y la de nuestro negocio. Así evitamos el posible ingreso de personas con una situación ilegal en el país, menores de edad, personas indocumentadas, etc., etc. Esperamos que entiendan los motivos y esperamos tener de nuevo el gusto de alojarlos con nosotros.

This apartment was hands down the best Airbnb I have stayed in to date. The apartment looked exactly like the images in the listing and was even better to see in person. Clean, stylish and close to some of the best restaurants in all of Medellin. Friendly security staff that was always at the front desk no matter the time of day and night which made our group feel extremely safe. Ubers were always accessible and only 5-10 minutes away. The host responded to every message we sent in a timely manner both before and during our stay. Highly recommend this location for anyone who loves a beautiful, clean and secure location that is close to some of the most popular attractions but also comfy enough to just stay in a rest.

5BR Condo in Medellín

Gamaliel

Repeat guest

Excellent, 1 year ago

Excellent place

The apartment's location is very suitable for resting, quiet and at the same time close to the pink area of Medellín. We were a family of 4 adults and 2 children and the layout of the bedrooms was perfect, the pool table was certainly a hit for kids and adults. We had some problems with the apartment's equipment from the day we arrived and they couldn't resolve them during our stay. Additionally, we also had some maintenance issues that had to be repaired during the stay, however the team responded quickly even giving us a discount and a courtesy for the stay. We enjoy Medellin

The location was great—just a short walk to Provenza—and communication with the host was responsive throughout. Milton next door was also super helpful. Unfortunately, we had several issues that made the stay stressful. We had no hot water the first two days and had to keep calling staff to fix it. With early tours planned, someone had to wake up at 6am to let them in so we could all shower. Even then, the hot water kept going out. On day 3, we woke up to a gas leak because the old gas heater was turned on without activating the exhaust fan—filling the top floor with gas fumes. Two of the entrance-level rooms had mold, one of them bad enough that it had to be sealed with plastic. Someone had to stay behind to let them in since only two room keys were provided, even though they apparently had a full box of them. Overall, the team was responsive, and the location is great, but there were too many maintenance and safety issues for us to recommend this stay.

Casa Serena

Jonathan

Excellent, 1 year ago

Excellent location to stay in Medellin, the house is spectacular, the rooms are very good size, we were a group of 11 and it was the perfect space, Miltion security always on the lookout. Everything was great!

5BR Condo in Medellín

Nika

Repeat guest

Excellent, 1 year ago

A great place. I'd be back.

This place was perfect for my trip. It was very clean. The place looks just like the photos. The host is very responsive. The water was hot. They kitchen had a lot of different cooking items and a blender if you wanted to make you own meals. All 3 beds were comfortable. The king bed has plenty of pillows. They provide you with 2 towels per room. Each room has plenty of lighting. I plan to stay here again on my next trip to Medellin.

3BR Condo in Medellín

Hector

Excellent, 1 year ago

Definitely a great place, I recommend it and I ask guests to make that home their home and take care of it for everyone’s enjoyment.

3BR Condo in Medellín

Andres

Excellent, 1 year ago

Very well located place, clean and very comfortable, 100% recommended

The house was clean, in a great location, ideal for US travelers who want to enjoy the night life. Very secure location and the host was very effective at communicating with me. Checking in or getting into the house was a little challenging since the voice instructions were in spanish. However, there are written instructions in English that you can follow so it may not be a big deal after all. Otherwise, I will definitely stay here when I return next year. We did not have any problems at all.

The apartment was clean, modern, and looked just like the photos. The location was amazing—central, safe, and incredibly convenient. The front desk staff was friendly and helpful throughout our stay. Beds were comfortable, and the shower had consistent hot water, which was great. A couple of things to note: the walls are a bit thin, so noise from neighbors can carry, especially if they’re being loud or playing music. On most nights, it wasn’t an issue, but it did affect our experience toward the end of the stay. We also noticed some ants in the kitchen upon arrival, but after notifying management and cleaning up a bit, it didn’t become a major issue. It would be helpful to have clearer contact info for addressing noise concerns in the future, just in case. Overall, we had a good experience and would consider staying here again.

5BR Condo in Medellín

Fernando

Excellent, 1 year ago

Great place to stay

I had a wonderful 4-day, 3-night stay at this Airbnb! The location was fantastic, with plenty of nearby restaurants and conveniences. The Airbnb was walkable from all the restaurants and stores but not in the middle of it where its too noisy. The space itself looked exactly like the photos—very comfortable and well-maintained. The security system used is very efficient which made entering and existing the building seamless. Overall, it was a great experience, and I would highly recommend this place. Thank you for hosting!

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