Juan Andrés

Reviews

Superhost

70 total reviews

96% rated 5★

70 reviews

4.96

2022–2026

Cleanliness 4.9

Accuracy 5.0

Communication 5.0

Location 4.9

Check-in 5.0

Value 5.0

70 reviews

5BR Villa in Tixkokob

Guillermo Rangel

Excellent, 2 months ago

It's definitely a great option for large families. Juan's property has incredible sunrises from the balconies. The refrigerator is spacious and very functional. There is water pressure in all the bathrooms, and the pool is great for everyone.

Big house for a family group of 12 people. San Benito is a very quiet arena. Juan Andes was very responsive to anything we asked. His concierge service was top notch. A/C was great to have in every room. Other homes in the San Benito didn’t have much of a sandy area, but this house had plenty. Kayaks and paddle board was a plus and they were use every day. A short 20-30 minute drive to Porgresso and 1-hour from Marida. I would recommend if you would like a quiet peaceful vacation.

Overall, the property was beautiful and matched the photos well. It’s in a very private location and the setup makes for a relaxing stay. A few things to be aware of: the sofa in the main living area showed noticeable wear, including a cigarette burn. The bathrooms were stocked with bath towels but did not include hand towels. While there was daily service to collect trash, there was no true housekeeping provided during our stay. During the last two days of our stay, nearby guests played very loud music all day and into the night, which impacted the otherwise peaceful atmosphere. While this is outside the host’s control, it’s something future guests may want to keep in mind.

Host Response

Hi Jackie thanks for your review. I’m sorry to hear the neighbors had loud music, this is not something we’ve seen in the past and would have appreciated if you told us so we could ask the neighbors for lowering down the volume. The house has only 2-3 neighbors that we know and we can always help if needed. I would appreciate next time you to check with us. We are always ready to help. We are very sorry about your 4 star review. Daily housekeeping was never offered but if asked it can be accommodated for an extra cost.

Excellent experience. The communication was amazing from the first moment. We changed from another Airbnb that was not in habitable conditions to this one and when we explained the situation we were going through, they were super empathetic and allowed us to enter early, which we appreciate very much. The place is beautiful and the beach is divine and we really enjoyed kayaking the first few days. Although we had a storm, that didn't overshadow the experience at all: everything was amazing, clean, comfortable and well maintained. Definitely a place we'd go back to and totally recommend.

Our stay was perfect, we really enjoyed the house, the sea, the kayaks, the pool. The house is perfect and the rooms have a lot of privacy. I loved that it's 20 minutes from Progreso. And super close to Motul there is a spot where you can see flamingos! Thank you very much to the hosts for always being available and responding quickly. I also recommend buying fish from the man who comes to offer it. He sold us fresh seasonal tuna.

The house is wonderful, the layout of the rooms gives a lot of privacy and it helps a lot that each one has its own bathroom. It is a safe house for small children and large families with older adults. The sea in this area of Yucatan is very calm, even for children, always with supervision. We were able to swim very well in the sea and we really enjoyed the pool. It has everything to cook and not leave the house. Juan is an excellent host and Iveth and her husband were also always attentive to our questions. One day a man who sold fish but also cooked it knocked on our door. If he knocks on your door, do not hesitate to order from him. We asked him for a 5-kilo red snapper and a kilo of fish ceviche. It was amazing. Yucatan and this house are simply wonderful.

Everything was excellent with Juan Andrés' Villa, my family and I felt right at home, he was always attentive. Ivet, the person in charge of cleaning, is super attentive and very nice to everyone. Carlos, who helps with maintenance, is also very nice. It is definitely a place we would return to. The Villa is very nice and comfortable. It has everything you need to have a good family vacation. We are infinitely grateful to Juan Andrés and his entire team!!

5BR Villa in Tixkokob

Mariana

Excellent, 2 years ago

Everything was amazing; Juan Andrés was very friendly and responsive.

This place was exactly as the pictures look. Juan was so responsive and showed me as many details as possible. Miguel, who you will meet, was so much great help. He even met us super late to check us in past 9 PM because we had horrible travel delays and wasn't mad or anything and was happy we made it OK. On arrival, the pool was green due to some recent storms the previous week and he cleared it right up and was cristal clear! And the beach and pool are right out the door only steps away! Don't hesitate to book this place! Me and the rest of my family enjoyed it to the fullest! Thank you Juan and Miguel for the good times!

Before booking, Juan Andrés was very kind, resolving our questions. Communication with him was always great with him, communication with him was The house is as shown in the photos, the decor is very nice and everything is very clean and tidy. It is a very quiet place to spend a few days resting. The sea in the mornings is very quiet and we were able to get into the paddle boards to enjoy it. The sunsets are amazing. Mr. Miguel who is in charge of the villa and Mrs. Ivet who was in charge of cleaning is excellent people and very helpful. Definitely 10/10 in every respect. We look forward to returning soon!!

It is a very quiet beach, the sea is shallow perfect for going with children. The house is very comfortable, every room is independent of the common area so it gives every room its privacy and no noise. Juan Andrés was always attentive to us and I even asked if we could make a late checkout because our flight was leaving until the evening and he said yes. The pool is a good size. There is a barbecue in case you need. And something that I loved my and I was walking in the Kayak (I repeat: in the morning the sea is super quiet). There was no need to go out, we spent the whole week there in the house very happy, between the common area, the pool and the beach. We would love to go again again.

5BR Villa in Tixkokob

Brenda

Excellent, 3 years ago

Excellent design and layout in a very good condition, it has everything you need, a quiet area, as shown in the pictures, recommended!

This is easily one of the most beautiful properties I’ve ever stayed at - everything was spotless and the attention to detail is amazing!! The host is very responsive and hospitable and made sure our stay was perfect! Checking in was easy and we had everything we needed for a comfortable stay. We loved sitting by the pool and on the beach and rarely left the property because it was so nice! Highly recommend staying here, it was such an incredible experience!

5BR Villa in Tixkokob

Alejandro

Excellent, 4 years ago

It is a nice house, with an excellent location, but what is more appreciated than the house is the excellent attention that Juan Andrés has from the moment you make the reservation and during the days of your stay... Mr. Miguel is a person with a very good disposition and helps you in the details of the house and makes your stay easier, Mrs. Ceci cooks very rich, her food is highly recommended!! The house has a very good location with different areas both to be together with the people you go and in turn privacy in each of the rooms, the pool is ideal to be with children since you can be in the living room or on the terrace and close to it… The beach is just a few steps away Highly recommended, we hope to stay another time

5BR Villa in Tixkokob

Arturo

Excellent, 4 years ago

Everything excellent, Regards

It was a pleasure to stay in such a gorgeous villa, especially with one of the most attentive and hospitable hosts we’ve ever encountered. Juan Andres truly cares about providing his guests with a wonderful experience, as does his helpful team (Adriana, Miguel, and Ceci) who are eager to address any issue and sort it out. The villa itself is just like the photos—with a spectacular view, gorgeous décor, and right in front of the turquoise waters. If you’re looking for a beautiful, tranquil place in a remote setting, this is it. It’s still close enough to Merida and the many amazing sites in the region—we used it as a base from which to do day trips to the nearby world-class archeological sites and many other beautiful Yucatan attractions. When we weren’t on day trips, we enjoyed swimming in the warm, mostly calm gulf waters, using the available kayak and paddleboard, and gazing at the sunrises/sunsets and stars.

The house is truly spectacular. We loved the decor and privacy that each guest has as each room is independent and has its own bathroom. Juan Andrés allowed us to stay longer without any problems, which made a big difference in our trip because the days before we hadn't been able to enjoy the beach because of the bad weather. Another thing I liked was the food recommendations; Ceci's kitchen is spectacular and the fish and ceviche that Manuel sold us were super rich. The response time to any questions or requests was almost immediately, and always with the best attitude of both Juan Andrés, Miguel and Ceci. Another nice touch is that they offer you the kayak and paddle board. My daughters loved kayaking. Hopefully we can come back soon. There was no detail against it, everything was perfect.

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