Oswaldo

Reviews

158 total reviews

87% rated 5★

158 reviews

4.85

2024–2026

158 reviews

4BR Cabin in Tapalpa

Lilianna

Excellent, 2 weeks ago

Everything is very nice and clean

House is as described , it does have a musty smell inside could be the wood in the home and it being up in the mountains, beds are semi comfortable the pillows also smelled musty we put the towels over them. Linen looked clean. House was not very clean I was informed they had a new cleaning crew and this would be taken up with them Also fridge was not cold as it was unplugged after last guests left , but they did bring us a cooler and ice to put our food till fridge was cold next morning No condiments available as stated but not a biggie since there is a store next door. The gentleman who helped us can’t remember his name was very nice and apologetic. The balcony to the upstairs room is Very wobbly be safe with children. Also the shower upstairs spills water on the floor when you open and close the shower door. Our family enjoyed the foosball and pool tables with some housekeeping improvements this place would be much better hope your stay is a good one

Host Response

Thank you very much for your comments. They really helped us to address those areas for improvement. We hope to have you visit again and see that all your recommendations were promptly addressed.

We were more than comfortable, the cabin is beautiful and we were all very comfortable, it felt like home, the blankets were super warm and clean, everything was impeccable, 100% recommended, the photos are exactly like the cabin, in addition the host was super friendly and reliable, we arrived in the early morning due to an incident we had and he was always available and responding until we arrived, we will definitely stay there again ☺️

4BR Cabin in Tapalpa

Grecia

Excellent, 9 months ago

Comfortable place to stay with the family, everything was very good.

4BR Cabin in Tapalpa

Vanessa

Excellent, 10 months ago

very spacious, it had the essentials

The truth is, it's very nice, everything is as shown in the photos, very comfortable and happy to spend time with my family and feel at home. The host was always attentive to us, a little secluded but great because the house is literally in the middle of nature. Also very nice since they let me bring my two Chihuahuas with no problem, little signal but that's the point, to disappear for a while and be calm. Also nice since you could rent an RZR and ATVs, everything is very well equipped for what you're looking for, fun, adventures and more. Very grateful because they were very nice and were attentive to any questions or concerns that arose. I loved it and would go back a thousand times.

They took a long time to let us in, about half an hour. They closed the door in our face so we wouldn't get in and they answered rudely. The house is very nice, I loved it a lot, the internet almost didn't work, more toilet paper was needed, and maybe a few more blankets, but everything was excellent

Host Response

Sorry, the check-in was at 3 pm, you arrived before the check-in time, the staff closed the door because of the insistence on wanting to enter even though it was not ready, when you left you left the accommodation super dirty, including dirt from your pet in one of the closets, in addition to that you had to be reminded of the check-out time because it had to be cleaned for the next guests and although they were already doing the cleaning they were going to the bathroom without being told anything, even so with all that they were given a good rating despite the state in which they left everything.

4BR Cabin in Tapalpa

Alejandro

Excellent, 1 year ago

Super nice and comfortable

The cabin is just as shown in the photos: spacious, modern and perfect for groups. There were 10 of us and we felt very comfortable. The space allows you to live with family and friends. As indicated, it has a stove, microwave, coffee maker, utensils, grill, as well as a campfire, jacuzzi, pool table and parking. The showers have good pressure and hot water, and also include shampoo, soap and conditioner, which was a nice touch. Although it's a somewhat remote area, there's a grocery store option that delivers groceries to the cabin, which was super helpful. The WiFi is not so strong, but it is something common in the area, so we had considered it. We had a small misunderstanding with the use of some wood for the campfire, but the hosts were very attentive and resolved the situation with kindness and understanding. Overall, the service was prompt and respectful at all times. The area is nice, not necessarily in the forest but we enjoyed the sunset.

4BR Cabin in Tapalpa

David

Excellent, 1 year ago

Very kind, responsive. The place is modern and well kept, details only to get to the place because Maps gets confused with the altitude, we had no major problem that the host did not solve. It's more of a house than a cabin, which makes it comfortable. we did have views of the hills and part of the forest. There are multiple houses in a row separated by garden spaces. I would recommend it for a family trip.

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