Andrea

Reviews

Superhost

54 total reviews

94% rated 5★

54 reviews

4.89

2018–2026

54 reviews

3BR Condo in Puerto Vallarta

Bruce

Repeat guest

Excellent, 1 month ago

Stayed at this resort multiple times. Second visit to this location and it was as expected. We were very happy with the space. Andrea was very responsive and offered flexibility when needed. Would definitely like to stay again.

Host Response

We were very happy to welcome you again at our place, Bruce. Thank you for your review and we hope to see you again in Villa la Estancia 🤗

Everything was fine; the condo is very nice, right on the beach, and has all the amenities, and there are good restaurants nearby. Andrea's service was very good; she was attentive to everything. I recommend it 100%.

Host Response

I really appreciate your feedback, Alejandro. I hope you and your family enjoyed your stay to the fullest. You are always welcome 🤗

Better than five stars, this place was amazing! The only downside was that we ever had to leave and go home after a week! Absolutely beautiful with all the amenities of a luxury hotel, but all the comforts of home and a beautiful kitchen to cook in when we wanted to! We were there on a three generation trip. The layout was absolutely perfect, plenty of room and so much privacy, but also nice common space to share meals and games and togetherness. there are two luxe primary bedrooms with king-size beds and luxurious bathtubs, which were perfect for the two grown-up couples, and then a third bedroom with two queen size beds, so our teenage daughters were ecstatic to have their own big beds and their own bathroom! We enjoyed everything about our villa, as well as all the incredible amenities of Villa la Estancia the resort! 100% recommend!!! Andrea was responsive and helpful along the way. Thanks for the memories! ❤️

Host Response

Thank you so much for writing such a wonderful review and for being such a great guest, Danya! We hope you and your family had a lovely time together at our place. You are always welcome here 🤍

3BR Condo in Puerto Vallarta

Bruce

Repeat guest

Excellent, 1 year ago

Our extended family of 7 had a great time at this condo. Everything was as it says and Andrea was quick to respond to our questions. We had an easy check in at the lobby. Room is in a great location near an elevator. Gym is nice and the facilities are great. Would definitely like to stay again.

Host Response

Thank you for your kind review, Bruce. We hope you and your family enjoyed your vacation at Villa la Estancia. You are welcome with us anytime!

Welcome to paradise! Our family once again enjoyed Andrea's place. The space is more than enough for our family of 5 to spread out in. The place is exactly as described and looks just like the photos. Andreas is a great host. We had no issues and highly recommend staying here. Can't wait for our return!

Host Response

Thank you for such a lovely review, Tammy! It was great hosting you and your family again. You'll always have a home here in Vallarta for whenever you wish to come back :)

Loved our stay at Andrea's place! Great location, very large and comfortable unit. Really great space for 3 couples. Everything we needed to cook meals. Balcony is huge, the view is beautiful, and the unit is very convenient to the elevator that goes down to the pool/beach. The resort is very well kept and staff were very friendly. Andrea was really great regarding communications. The resort tries to sell you the all-inclusive option and have you go to a timeshare breakfast when checking in, but we declined. Attending the breakfast gives you lots of discounts at the resort, but we were only there for 3 days, so we didn't want to spend any of our time on that. We found the prices at the restaurants/bars at the hotel to be fairly reasonable.

Host Response

Thank you so much for your review and for your suggestions on how we can improve, Barbara! We apologize for the inconvenience of the hotel's invitation to the all-inclusive package and the timeshare. We hope you and your family enjoyed your trip in Vallarta. You're welcome anytime!

3BR Condo in Puerto Vallarta

Bruce

Excellent, 1 year ago

This was the third year in a row we have stayed at Estancia with our grandkids. By far the best experience. Andrea communicated clearly and was flexible when we asked her to be. I highly recommend her place.

Host Response

Thank you for your kind review, Bruce. It was a pleasure hosting you and Andy. We hope you all enjoyed a lovely holiday at Villa la Estancia. You are welcome with us anytime!

5 stars all around. The condo is well appointed, comfortable and clean. The beds were comfortable, and though condo is by the pool (all the condos are), it is 5 floors up and quiet. We had 5 people- it was nice to all have our own space. We didn’t realize that one bdrm/bath is separate from the main condo, but it worked well for us. One key opens both and there’s a locked gate outside so you can keep the doors open to be more connected. Lots of plates, glasses, pans etc. We loved using the boogie boards. Villa de Estancia is very nice and well-kept. The pool never felt crowded and the beach is nice. We walked to dinner in Bucerias every night- found some great restaurants. We also walked to the grocery store-a 20 min walk. I had a cpl minor questions for Andrea, and she was very helpful and responded quickly. The resort service is great but we did have trouble checking in - room wasnt ready until 5 and check out line took 30 mins. Wouldn’t keep us from returning. Overall, amazing stay

Host Response

Thank you so much for your kind and detailed review, Molly! We apologize again for the slow check-in and check-out process at the hotel, thank you for understanding. We hope we see you and your family again. You're welcome anytime!

My family and I stayed at Andrea’s condo for a week. We had a great time! The location is perfect, easy walk to Bucerias along the beach or bike path. The condo is beautiful, clean, quiet with an excellent pool and right on the beach. Perfect for our grandkids too. The staff was amazing, extremely helpful with any questions we had. The gym was excellent, and we all tried out the pickleball courts for the first time playing the game and had a blast. Andrea is quick to respond to any questions and very helpful. We would love to return for another family vacation at her condo.

Host Response

Thank you so much for your kind and detailed review, Gina! It was a pleasure hosting you and your family and we hope you all enjoyed a lovely holiday. We'd love to host you again!

3BR Condo in Puerto Vallarta

Tammy

Repeat guest

Excellent, 2 years ago

Everything about our stay was perfect. The unit was spacious enough for our family to spread out and for my mom to have her own space. The kitchen is well stocked which was helpful as we prepared a few meals here. Andrea was always responsive to our needs before and during our stay. She answered my questions and gave useful suggestions. The resort is pristine and the beach was great. There was even a boogie board in the room for us to use. Overall it was a great vacation and we look forward to coming back. Thank you Andrea for everything!

Host Response

Thank you so much for your kind review, Tammy! It was a pleasure hosting you and your family and we hope you all enjoyed a lovely holiday. We'd love to host you again, you are welcome anytime!

My girlfriend and I stayed here with 2 other couples. Lots of room, awesome views, a beautiful beach and a kick ass balcony to hang out and bbq on at night. Everyone in my group enjoyed their stay. We will be back. Thanks Andrea, you are an amazing host.

Host Response

Thank you so much for choosing us for your stay, Kurt! We are glad you enjoyed your time at our place in Villa la Estancia. You are always welcome back with us.

The condo was a perfect place to stay for 3 couples. There were 3 beautiful bedrooms with private baths and a great shared living area and kitchen. The large balcony and view are spectacular. The resort amenities are excellent and we would recommend highly.

Host Response

Thank you so much for your review,Julie! You are always welcome back with us. We really appreciate your feedback, it will definitely help us improve the experience of our guests.

Very spacious place,nice,clean,good location . Everything you need in the apartment and more. Quality,very good service from the staff. Cold water only in the pool. Little information about coverage was supposed to be asking. Very good . Andrea never called when I arrive, confusion .

Host Response

Thank you for your review Rosa We're glad you enjoyed your vacation at Villa la Estancia. We are sorry for the misunderstanding on your arrival, unfortunately I could not receive calls at that time and I ask you to communicate with me via message. We are confident that the staff gave you an excellent welcome to the hotel and they made you feel right at home. We look forward to welcoming you back!

My family and I have been coming to VLE for the past ten years and this beautiful resort never disappoints! Their staff is always super friendly and the pools and beach are amazing! Andrea’s unit is big, and the couple of issues we had, Andrea was super responsive and took care of them right away.

Host Response

Thank you so much for choosing us for your stay, Patricia! You are always welcome back with us. We really appreciate your feedback, it will definitely help us improve our guests experience.

Not very professional; we understand that due to the dates, the complexes get busy, but they made us wait over an hour to check in because of the cleaning. When they checked us in, the villa was very dirty, with a surprise in the bathroom: excrement 💩. The hotel staff provided a service that left a lot to be desired. The host, Andrea, was very friendly and courteous. It's a shame that such a beautiful resort offers such poor service. As a tip, we would recommend that Andrea file a complaint with the resort, because no one deserves to be treated the way I was, and this can seriously damage the service that Airbnb can offer you. The staff were incentivized with a good tip, not for their service, but to encourage them to see that domestic tourism can also be profitable for them. Thank you for everything, and please pay attention to these points.

Host Response

Thank you for your review, Juan Carlos. We are sorry if the service at Villa la Estancia did not meet your expectations. We have followed up on the points you mentioned personally with the hotel staff who attended to you. As you rightly point out, it was Good Friday, and the hotel staff were trying to assist multiple guests with check-in and check-out, which in turn caused delays in cleaning the villas. You agreed to enter the villa while the cleaning team was still cleaning it, so I can imagine you found it still in disarray. Thank you for your patience during the check-in process, and again, I apologize if you did not receive the service you expected from the staff.

The resort is beautiful. The photos and description are very accurate of what you see in person. There was ample space for our family of 6 and we were very comfortable here. We enjoyed how it was more peaceful and not too loud at this property. Andrea was an amazing host with excellent communication. I highly recommend booking with her.

Host Response

Thank you very much for your review, Jessica. We are glad you had a pleasant and peaceful time at our place. You are always welcome here!

We have been staying at Villa La Estancia for many years and keep coming back due the resort size (not huge), close to the beach, amazing warm pool and gorgeous sunsets. This condo was huge 3 bedroom with 4 bathrooms. The kitchen had everything we needed as well as a washer and dryer. But the best part is the huge balcony…great for eating meals while enjoying the ocean view. And playing games in the evening. And Andrea was extremely responsive and prompt on any inquiries. She made sure we were taken care of. I’d highly recommend renting from Andrea and this condo!

Host Response

Thank you so much for your kind review, Jody. It was a pleasure to host you. You're always welcome with us in Villa la Estancia!

This was our second stay with Andrea. It was again an amazing trip. The resort and employee's remain excellent. The refrigerator had an issue with cooling. I communicated to Andrea and when maintanence could not fix it she had a brand new full size refrigerator delivered the next day! That's what I would define as responsive. We look forward to our next stay.

Host Response

Thank you for your kind review, Camille! We were happy to host you again. I'm glad you enjoyed your time in Villa la Estancia with your family and thank you again for your patience when we had to change the refrigerator. You are always welcome here!

Andrea is a wonderful host. She helped us coordinate check in with my parents arriving earlier than my wife and I, helped me find a wheelchair rental for my father, had a great attitude and was very attentive. The unit is great - huge 2 bedroom suite connected with a king room, the jetted tubs are lovely, views of the sunset from the balconies were unbelievable, la estancia is a beautiful property right on the beach. Perfect for a peaceful getaway.

Host Response

Thank you so much for your review, Yusef! I'm glad you and your family had a great time in Villa la Estancia this Thanksgiving. You are always welcome here.

I just wanted to write to thank you for having us this weekend. Este fin fue muy importante para nosotros después de un año difícil. Todo, todo fue perfecto. El lugar es de lujo, no faltaba nada, muchísimo espacio y todo en orden al 100%. La atención suya y la del personal local fue perfecta. Otra vez, la pasamos super bien y todo fue genial. Esperamos poder regresar pronto 😉 Mil Gracias otra vez Pierre ************* Just want to write and express our gratitude to receive us this week-end. This trip was really important for us as a family after a very difficult year. Everything, I mean everything was perfect. The place was awesome, a LOT of space, everything is great working order and at 100%. Your help and support in attending our needs before and during the trip, as well the welcoming and supportive local staff... everything perfect and again we had a great time. We hope to be able to come back soon ;) Multiple Thanks Again Pierre

Host Response

Thank you very much for your review, Pierre. We are very happy that everything was to your liking. You will always be welcome!

Very nice, Andrea answers all of your questions. It's ideal for people with disabilities or with little mobility. Very friendly employees, especially Mr. Fidel. The only thing is that at least you stay 7 days, they don't even pick up your trash.

Host Response

Thanks for your feedback, Mario. We're glad our space was to your liking. We're sorry to hear that we weren't notified of the trash issue during your stay. We were happy to help with that. While we do not schedule villa cleanings for short term stays, change of towels and garbage collection can be done when requested by the guest. Thanks again for your preference Here you and your family are welcome when they like to return.

It is an apartment with all the amenities, very clean, and very well equipped. The beds were very comfortable, and we really liked the decor. It has a beautiful view of the ocean and the pools, and it's very easy to get to them. We loved it. Highly recommended for a return visit.

Host Response

Thank you very much for your feedback, Mague. We are delighted that you enjoyed your vacation at our villa. They are welcome when they like!

We had a great time at Villa La Estancia! The unit itself is very big and has all you need to enjoy your week. It's very close to the elevator (but you can never hear it) and is central to all the amenities. You can walk to either pool (at Estancia or Palmar, the sister resort) within 1 minute. All the restaurants, gym, spa etc are within a 2 minute walk as well. The view from the unit is incredible and is situated so you can see the sunset every night. The unit was clean when we arrived and everything is very comfortable. The bedrooms, bathrooms and living room are all very large and have everything you need. We opted for the all-inclusive package while there, but the kitchen is nicely equipped should you want to prepare your own meals. Andrea was super responsive to our needs (ex. arranging for a crib to be in the unit on our arrival) and even accommodated a change in booking due to COVID. We will definitely consider the Villa La Estancia, and Andrea's unit again in the future!

Host Response

Thank you for your review, Craig! We really appreciate your comments and hope to host you again someday.

3BR Condo in Puerto Vallarta

Camille

Repeat guest

Good, 5 years ago

Andrea's place is perfect for families or a few couples. The location is perfect. The resort staff was extremely friendly and very accommodating. We look forward to the next time!

Host Response

Thank you for your review and your comments, Camille! We'll be happy to host you again :)

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