Luis

O

Oswaldo

2 weeks ago

5.0

Excellent

A

Arturo

4 weeks ago

1.0

Terrible service from the gatehouse. The officer in charge of my arrival was unreasonable about letting me access the property due to a rule that motorcycles are not allowed at the villas, which is prohibited. But when we spoke to the neighbors and the owner, they told us that it's a rule only for that rental property, and that it's the host who doesn't allow access for arriving at his house on motorcycles. If you go to SOL A SOL Acapulco, DON'T RENT IT. They treat you as if they were doing you a favor by renting to you. It's not cheap, and the service from some people is indifferent and unreasonable. During hurricanes, they left us standing for 3 hours at the gate in the rain, and they don't care about anything.