Carlos
Reviews
Superhost118 total reviews
94% rated 5★
118 reviews
4.91
2024–2026
118 reviews
Araceli
Excellent, 4 weeks ago
Very nice house. The facilities are great for relaxing and unwinding as a family! I highly recommend it! Everything was good with the house and the communication from the host :) Although the terraces needed a bit of cleaning, as there was some dust and insects. But we prefer not to use them. It's not uncomfortable in the room.
Luis Eduardo
Excellent, 1 month ago
Everything is excluded.
Josefina
Excellent, 1 month ago
A cozy, comfortable and nice place. If you want to relax 100%, this is the perfect house. Beautiful view, no noise around. We had no inconvenience. Good. We just got a bit lost on the way there, but the host was always attentive and very helpful. He knew how to direct us.
Carlos
Excellent, 1 month ago
Everything is very nice. Lots of peace and comfort in the house. I hope to return soon.
Evelin Areli
Excellent, 1 month ago
Beautiful house with beautiful view. The pictures shown match the house. It was easy to get in the house, everything was functional at the house, sleeps all 14 guests comfortably. The pool water is warm and great to be in. All the furniture is comfortable. Had a wonderful time at the stay. Highly recommend. Will be staying here again.
Douglas
Excellent, 1 month ago
Great place to take family plenty of room great back yard for relaxing entertaining and heated pool.
Maria Guadalupe
Excellent, 2 months ago
The house is very nice. Everything is perfect! :)
Alex
Excellent, 2 months ago
Excellent Airbnb!
Liz
Excellent, 2 months ago
Excellent place. The house is very spacious, so you don't feel cramped if you go with several people. Very clean, good location and good service :)
Marijose
Good, 2 months ago
The house is very nice, and the pool and terrace have an incredible view of La Peña. The kitchen and dining room are ideal for family gatherings. The bedrooms are roomy and comfortable. The house is inside a residential development, so it is very quiet, but it is close to the small town. Carlos is always attentive and very friendly. The cleaning just needs to be improved a bit.
Diana Ivette
Excellent, 3 months ago
The accommodation met all our expectations. It was very spacious, nice and comfortable to spend time with the family. The place was very quiet. Everything was incredible!
Juan Carlos
Excellent, 3 months ago
In general, everything was very good with the house. A pleasant stay. Everything was provided for us, and the host was always attentive to anything. I would definitely return.
Rocio
Excellent, 4 months ago
Everything was amazing. The house is beautiful, the pool has warm water, and the beds are very comfortable. We definitely hope to return soon. We had a great time.
Miguel Ángel
Excellent, 4 months ago
Great layout and excellent service, plus the house meets all the specifications.
Alejandro
Excellent, 4 months ago
A great place to relax and create memorable memories with family or friends.
Eduardo
Excellent, 4 months ago
Everything excellent, very nice
Roberto
Excellent, 5 months ago
Carlos has a beautiful and peaceful place, with a great view of the Peña, the house is pretty cozy!
Paulina
Excellent, 5 months ago
Without a doubt, when we think of Peña de Bernal, we think of coming back to this house that we loved. We had a great time. Highly recommended.
Ana CrIstina
Good, 5 months ago
A very nice house, with an amazing view of the Peña de Bernal monolith.
Host Response
We are delighted that you had a great stay. However, as you mentioned in your private message, we believe that deducting a star from your review—due to asking you to follow basic hygiene rules such as washing the dishes you used, taking out your trash, and leaving dirty towels in the laundry room, rules that are specified and posted on our listing—does not accurately reflect your stay, even though we agreed to provide early check-in and accommodate all your needs. We would have gladly provided cleaning staff at an extra cost if you had requested it. We hope to welcome you again and earn a 5-star review from you, as making our guests' stay a great experience is our priority.
Jorge Alfredo
Excellent, 6 months ago
Everyone in the family loved the house, very comfortable, excellent location, beautiful view of the rock, we are invited to return
Gabriela Marisol
Excellent, 6 months ago
The house is very spacious and very nice, with a beautiful view of the rock. The rooms have their own bathroom. It is in a very safe, clean and private place with everything you need to stay as a family. We loved enjoying it with our family. We would definitely come back.
Luis Angel
Excellent, 7 months ago
The house is better than the photos show. It is a very spacious, clean, very well-equipped place with a very nice view of the rock. It has enough utensils, furniture (chairs and tables), appliances so you don't struggle with anything. We didn't use the pool because there was a lot of cold air when we went, but it was very clean. There was no noise around, it is a very quiet and pleasant area to spend the weekend. And Carlos was always attentive.
Yamil
OK, 7 months ago
The boiler did not work and we had to bathe with cold water and that it does not work perfectly definitely detracts from the house, they should have a backup heating to the pool and the Jacuzzi for cold days and nights since the panels always depend on the weather of the day, and you can not take advantage of it if the day was cold.
Host Response
I'm very sorry about the boiler incident, we sent staff to repair it immediately, the problem was resolved. However, you were no longer in the house even though we had asked for late check-out, which we agreed to. As for the temperature of the pool, as I mentioned, it is heated. We have solar panels and an electrical heating pump. If the weather conditions outside allow the water reaches to exceed by about 1 or 3 degrees the temperature of the room. Now it would depend a lot on the ambient climate, although the panels and heat pump are working at 100%. They were very cold days and we can't do much about that. Sorry for the inconvenience and we will strive to improve. Regards
Vero
Excellent, 8 months ago
The house is very nice, tidy and clean, it has all the necessary equipment and even more! (board games, balls for the pool), Carlos's service was very good and he was always willing to solve anything. We had a problem where the power went out and we ran out of water, but Carlos did everything to get it connected again, even though it was a non-working day! So everything was great!!! I recommend it and would definitely be back
Host Response
Thank you for your stay Vero, we reiterate our apologies, the issue of power failure was a direct issue of CFE, fortunately it was possible to report and resolve it shortly. Greetings, come back soon
Brian
Excellent, 8 months ago
The house was just like the photos, I felt at home, look no further because this is the place!
Rebeca
Excellent, 8 months ago
Super nice house, it has EVERYTHING so you can enjoy your stay, we loved it, we were super comfortable! 10/10 ✨
Liliana
Excellent, 9 months ago
I love the house and the location, to have a pleasant time. The host is always attentive
Miguel
Excellent, 9 months ago
Everything was great, just a little hard to find the location because it's on the back side, but apart from that everything was super amazing and good
Host Response
Hi Miguel, we're sorry you had trouble getting to the house. Most of our guests, following the directions we send, manage to arrive without any problems. I'm glad you made it and found the house for your next stay. We will gladly welcome you
Mariana
Excellent, 9 months ago
We loved Carlos's place, we felt right at home, everything was clean and tidy, the view was impressive from every room and pool. We had an unforgettable time and certainly hope to return soon.
Marco
Excellent, 10 months ago
Carlos has an amazing place, it is very well suited and self-sufficient, I loved the place, we liked it a lot and the view is amazing, it has excellent amenities and many places nearby
Hector
Excellent, 10 months ago
Amazing place, everything is just like the photos and I think it's better than the photos, an amazing view.
Fer
Excellent, 10 months ago
A very nice, spacious house with a spectacular view of La Peña. The location was perfect for the event we attended. Very good recommendations for food and other support. We were very happy with this house and the hosts' service. Thank you!!
Gina
Excellent, 10 months ago
Everything is the same as advertised, it's worth it, I would return
Jeff
Good, 10 months ago
Carlos and Mónica are great host, they always responded and were very helpful in our needs. Property needs a little more TLC we had to reset the water pump every time we wanted to shower, and being six people that was a headache. The pool was refreshing but the jacuzzi jets did not work. Other than that the house was clean and well stocked with everything you need. Would differently rent again on our next trip to Bernal.
Host Response
Hi Jeff. We're very sorry about the water pump incident. As we told you, it was due to an electric shock. The good thing is that it was fixed. In the same way, I thank you for having taken responsibility and covering the costs of the bathroom faucet that they broke, it has also already been repaired. Regards
Jessica
Excellent, 11 months ago
Very nice house, as described. It has everything you need for cooking. The first day we were not so lucky with the weather, as it was so windy that we could not be outside for long. A very private place with an excellent view of La Peña. Thank you.
Itzi
Excellent, 11 months ago
The house is beautiful, I went with my family and the rooms with their bathroom for privacy were perfect, the amenities create a friendly atmosphere and the space is spacious and very cozy, they left us some snacks and a bottle of wine. The truth is that the house is beautiful, just like the photos, and you can enjoy it a lot. I wish we had stayed one more night. This accommodation is highly recommended and the service is very clear and friendly
Elizabeth
Excellent, 1 year ago
The house is BEAUTIFUL, the view is even more so. We had a great time! Thank you!
Daniel
Excellent, 1 year ago
The accommodation exceeded my expectations: everything was in perfect condition, very clean, comfortable and with everything you need for a pleasant stay. I would definitely stay here again.
Harold
Excellent, 1 year ago
We highly recommend this place, the view is incredible! The house is very nice with a clean pool, everything is clean and tidy, each room had its own bathroom, it has an exclusive area for small children. They also suggested a person to bring us breakfast at home with typical food of the place that was delicious and very cheap, the hosts are very attentive and friendly, we will definitely return!
David
Repeat guest
Excellent, 1 year ago
I visited the orchard house for the second time and it was a very pleasant stay, everything in order and clean, very functional for each of the activities we did, barbecue, food preparation, board games, music, the pool with an excellent, constant temperature. I always appreciate Carlos' prompt attention.
Carolina
Excellent, 1 year ago
House is amazing! Super clean, spacious, quiet, temperature-controlled and clean pool. Carlos is always available to answer questions, super accessible. The food recommendation he gave me was a delight. The only thing I recommend if you don't want to go out and rest is to buy everything you need before you arrive.
Gabriel
Excellent, 1 year ago
👍🏼🥳
Mateo
Excellent, 1 year ago
Great location, quiet and with incredible views, all amenities and very comfortable. Carlos' attention to answering questions was incredible and fast, always attentive. Totally recommended for a stay that has everything and a perfect location close to the village and the rock.
Eliseo
Excellent, 1 year ago
Carlos was attentive to the questions I had about the house, and the house is better than in the photos. I recommend it and would stay at the house again.
Juan
Repeat guest
Excellent, 1 year ago
Excellent stay, the house is as shown, clean and in excellent condition, undoubtedly the best place to stay in Bernal.
Margarita
Excellent, 1 year ago
Staying at such an awesome and beautiful property enhanced the relaxed and happy moments that I shared with my family. Our hosts, Monica and Carlos, were always prompt and attentive to all our needs. The property is clean, with all the promised amenities and more. This property is far away from everything, during the day it offers privacy and a quiet environment, and during the night the view is amazing towards the Peña and also towards the town. It is just breathtaking! Thank you, Carlos and Monica.
Carolina
Excellent, 1 year ago
Thank you so much Carlos! We had a great time, the house is very nice and comfortable for large families. It has everything you need to have a nice stay. Its water purifier is a very good plus. And the view of the rock is spectacular! We'll be back!
Arianna Sarahí
Excellent, 1 year ago
The place is totally worth it, it's very cozy and spacious.🫶🏻
Cristina
Excellent, 1 year ago
THE HOUSE IS SPECTACULAR AND THE VIEW IS OUTSTANDING. THE POOL HAS A SUPER NICE TEMPERATURE, THE HOUSE IS VERY COMFORTABLE. AT NIGHT, THE LIGHTING OF THE WONDERFUL ROCK AND THE INCREDIBLE SUNRISE. SUPER RECOMMENDED, PERSONALLY I WILL SURELY RETURN. THANK YOU CARLOS FOR ALWAYS BEING AWARE.
Rachel
Excellent, 1 year ago
The house and location offer a unique experience. The pool was what we enjoyed the most! The house is very nice and relaxing.
Carolina
Excellent, 1 year ago
We'll definitely be back!✨ The house is super nice and the pool is very enjoyable. Carlos was very kind and was always available to provide a solution to anything we needed.
Deisy
Excellent, 1 year ago
Excellent! 100% recommended
Tamara
Excellent, 1 year ago
It was amazing, the house is great, super comfortable for everyone Carlos is an excellent host
Bernabe
Excellent, 1 year ago
Very quiet house in a noise-free area and perfect for spending time with the family, close to several places such as vineyards, magical villages and with everything you need in the kitchen to prepare your food and have a meal with an excellent view of the rock. Highly recommended
Jaz
Excellent, 1 year ago
The house is beautiful and has good amenities for spending time with the family. Because of the weather, there were a lot of flies, but I think that's beyond the host's control
Karla Yunuen
Excellent, 1 year ago
The house was everything the host described, personally I really liked the tranquility of the surroundings and the very nice view of Peña de Bernal, Carlos is an excellent host and was always attentive, his airbnb is highly recommended
Eddy
Excellent, 1 year ago
ALL SUPER GOOD
Karina Guadalupe
Excellent, 1 year ago
A very good place to spend a pleasant weekend with the family, the water was super warm.
Frine
Excellent, 1 year ago
Everything is very good, excellent facilities and great service.
Leslye
Excellent, 1 year ago
Everything fine thanks
Kike
Good, 1 year ago
The accommodation in general was good, you have a nice view of the rock and it is very spacious, it was clean enough in general. He was very kind to accept pets and gave us recommendations and rules with them that I found quite acceptable. We had problems with the pool, which was the main attraction for us. It was cold. The air conditioning that is advertised is apparently not enough to keep the pool temperature in optimal conditions. The 12 people who went agreed on the same thing. I give a good rating even so because they gave us a refund for that. The pool water was a bit green, it could also be improved. Communication was bad due to the host's personal issues, which meant that our problem was not resolved and I had to fix everything with Airbnb directly. It could have been an isolated event and bad luck, however, I must be direct and honest with my comment. We left behind objects that helped us, good!
Host Response
Kike, we are sorry that your stay was not to your liking, because our priority is for our guests to have a pleasant stay and we strive for that. This is shown by our high ratings and super host badge. As we mentioned, unfortunately we were unable to act at the exact moment when the subdivision had a power outage, which deprogrammed the pool equipment and therefore the water filtration did not work properly that day. We apologize. On the other hand, we would have liked them to have picked up the pet's feces that they left on the lawn and cleaned up the pee that it did inside the house. Regards
David
Excellent, 1 year ago
We had an amazing time at this place, and we recommend it 100%
Alonso
Excellent, 1 year ago
An amazing place, Carlos is very friendly and practical in communication. We had a very nice stay and we will definitely be back. Thank you
Rodrigo
Excellent, 1 year ago
Thank you very much for everything Carlos, we had an amazing day at your house with a very good view of the rock. We'll be back soon!!
Carlos
Excellent, 1 year ago
Very nice house, pity we couldn't enjoy it as we entered late and had to leave it early. One of the bathrooms ran out of water in the shower. We needed a morning coffee.
Gyna
Excellent, 1 year ago
Very nice place!! The view is spectacular!!
Ery
Excellent, 1 year ago
It is a super nice house, it has everything you need for a good stay and a break out of the chaos; The view is AMAZING!! My stay was very pleasant, I lacked time to enjoy the property more, as we made many outings to the Pueblito and lost time, the communication with Carlos was good, friendly and was on the lookout when I required it. I loved the place, the house is wonderful!!
Andrea
Excellent, 1 year ago
Excellent accommodation and service from the hosts.
Mariana
Excellent, 1 year ago
My family and I had an incredible time. The house is very nice and comfortable. Carlos was always attentive and flexible to our requests. We would definitely come back. Highly recommended!!!
Luis
Excellent, 1 year ago
Hot Water!
Oscar
Excellent, 1 year ago
The place is really nice, great spot. Beautiful sight of the Peña at night. The jacuzzi hydrophor pump did not work, would be great to have a working jacuzzi. Cleaning is mandatory and that is perfectly OK, but there are not cleaning products to do it properly. Host is proactive, offered a very tasteful option for breakfast. Fully recommended!
Jairo
Excellent, 1 year ago
House was amazing.. beautiful place .. I really enjoyed.. my family was surprised when we see the inside… we really come back next summer.. thx so much for the hospitality
Jesus
Excellent, 1 year ago
Everything was fine, from check-in to check-out of the house. There were few times that I had to communicate with Carlos since the house has absolutely everything to have a great weekend. We would definitely come back again
Ayra
Excellent, 1 year ago
Amazing place, everything was as we expected and they were very helpful at all times. Thank you!
Maria Fernanda
Excellent, 1 year ago
The house is very nice and clean, it complies with everything in the description, Carlos's recommendations for places to eat and visit in La Peña were very good👍, we will definitely return.
Juan Diego
Excellent, 1 year ago
Excellent, my family and I loved it, 100% recommended
Juan
Repeat guest
Excellent, 1 year ago
Excellent stay, everything was perfect in terms of the house and communication with the host was also very good, I would definitely come back.
Jackie
Excellent, 1 year ago
👍
Elsa
Excellent, 1 year ago
We had a great time, the house is super nice !! Super spacious spaces, Carlos's service super friendly ! Highly recommend !
Arturo
Excellent, 1 year ago
It is an excellent property, with spacious and luxury spaces, in perfect condition, a house that has everything, a spectacular view of the rock and its exterior is fantastic, he definitely recommended it and I hope to return soon.
Luis
Excellent, 1 year ago
It is a beautiful property ideal for large groups since each room has a bathroom , its location is ideal since it is close to the village but not surrounded by houses so no one disturbs you, the house has absolutely all the amenities, kitchen utensils, the stone oven I recommend using it to experiment with barbecue , comfortable beds and leave enough blankets in cold season, the pool is difficult to use in winter season but still if there is enough sun during the day it could be used for a couple of hours since it uses solar heater
Grecia
Excellent, 1 year ago
House is amazing! We were a big group and we all felt very comfortable, the views of the house are amazing! It is very well equipped, the entrance is simple and Carlos gave us very useful information! We'll definitely be back 🤩
Oskar
Excellent, 1 year ago
Everything was excellent, from the directions, the conditions in which we received the place and the attention that gave us to our doubts. I had a certain expectation of the place and upon arrival I can assure that it exceeded them, highly recommended 👌🏼
Mariana
Excellent, 1 year ago
Everything was just perfect
Jonathan
Excellent, 1 year ago
Excellent, I would come back!
Paulino
Excellent, 1 year ago
Very nice house
Manuel Alejandro
Excellent, 1 year ago
A great place to go as a family
Isai
Excellent, 1 year ago
A modern, clean, ample and private space. We had a great time and were all delighted with the place.
Host Response
Nice to hear that you've had an amazing time. Come back soon. Regards
Yesica
Excellent, 1 year ago
The house is very comfortable, spacious and safe, and the plus the view to the rock, excellent place to spend time as a family
Felipe
Terrible, 1 year ago
I have rented in many parts, more than 40 rents and I have an excellent rating, but the cost of 11 thousand pesos for one night is very expensive, I rent the house for the jacuzzi but it does not serve it has been all year, the pool is frozen, the water heater did not work I had to go to buy batteries but they had already bathed a lot with cold water at 15 degrees, The most affecting is that they have 2 cameras that face the pool where we were going to spend most of the time , the truth is that we wanted privacy for the children and adolescents and the tape which bothered the owner who will cover it and I communicated that he would remove it when we finished , but he was upset and even sent his worker to the house , I had never felt so harassed from an Airbnb person, but he kept harassing , it was only for privacy to the girls and adolescents who were in it and I told him repeatedly that I would remove it as soon as we finished and so it was , wash everything and I left 4 dirty cups and charged me 300 pesitos , and charged 11 thousand
Host Response
We regret that your stay was not as pleasant as the other guests we have received. The house rules are very clear; you have covered the cameras, which is specified that they exist and their location. They left all the dirty dishes and extra had to be paid to the cleaning staff, check out rules: leave the dishes you occupy clean and in the drainer. House Rule #1 "Take care of the house as your own" We look forward to welcoming you on any other occasion, always respecting the rules. Cheers.
Jose Manuel
Excellent, 1 year ago
A quite pleasant stay, given that the house is very comfortable, it is very functional and very welcoming. Carlos is an EXCELLENT host,since I started with the reservation until the time of vacating, he was very attentive to all my requests and doubts. We definitely plan to return
Ruben
Excellent, 2 years ago
The house is in great condition and has a nice view of Peña de Bernal. The pool and other amenities make it very nice to have a good time as a family.
Edgar
Repeat guest
Excellent, 2 years ago
This is the second you see that we stayed and the truth is that it is still a great option to be there we will definitely be back soon
Osvaldo
Excellent, 2 years ago
Everything is very nice, it feels like a home environment, my family and I had an amazing time
Edgar
Excellent, 2 years ago
Carlos is a very good Host. It was very clear from the start and each is amazing. We celebrate my wife's birthday with some friends, we had no problem with the space and the amenities we are amazing.
Luz
Excellent, 2 years ago
Excellent attention from Carlos, always responded very quickly to my messages and provided us with excellent recommendations, it was also flexible with the departure time, the house is very nice and with a spectacular view, super recommended.
Edgar
Repeat guest
Excellent, 2 years ago
The house is exactly the same as it looks in the photos, it really has very spacious stays, it has a good location so you have a beautiful view of Peña de Bernal, and the pool is fabulous since with the heating that it counts it is really nice to be there. Carlos is a person who shows a lot of initiative to support you in whatever you need, and tries to give good recommendations of nearby places as well as restaurants you can consider. As such it is a great destination for a good vacation. Highly recommended.
David
Repeat guest
Excellent, 2 years ago
Extraordinary house to rest, it complies 100 with everything you need to share from 1 or several days, very close to Bernal, safe, the beautiful and shiny house, spacious rooms, clean, each with full bathroom, (toilet paper, shampoo, body soap, creams, clean towels!) abundant and hot water, specially designed furniture, each room with screen and SKY system, the network was excellent, spacious common areas and with everything that could be required, full kitchen and with the necessary utensils up to the grill. What impressed us was the pool area, living room and dining room, incredible view of Bernal's Peña, perfect water temperature, cleanliness, ideal size for 12 people. This area has a large screen where you enjoy music, videos and series... it also has a shower and 2 mediums that are very useful, bar bar with enough seats, you can breathe peace, a big thank you!
Host Response
David. We're so glad you had a great stay. We hope to see you soon. This is your home. Regards
Fernanda
Excellent, 2 years ago
The place is amazing, the view of the rock is spectacular
Juan
Excellent, 2 years ago
Wow, what an incredible stay! We spent 5 amazing nights at this fantastic Airbnb with our family, and it exceeded our expectations in every way. The property is truly stunning, with a beautiful swimming pool and outdoor kitchen that made our stay truly unforgettable. We had an amazing time relaxing and enjoying quality time together as a family. The hosts have thought of everything to make their guests feel welcome and comfortable. We would definitely come back. Highly recommended!