Alejandro

Reviews

Superhost

224 total reviews

93% rated 5★

224 reviews

4.92

2023–2026

224 reviews

6BR Villa in Jiutepec

Jose Alberto

Excellent, 3 weeks ago

The house is amazing, with super spacious rooms and very comfortable for having a great weekend and disconnecting. The service was very good. We never had any problem with anything.

Our stay was excellent. Alejandro was an exceptional host: always attentive, friendly and very flexible with both check-in and check-out, which made all the difference for us. The house is beautiful, very comfortable, and has a simply spectacular view. In addition, we want to recognize the great work of your team. Pedro was always making sure that the pool was clean and in perfect condition for us to enjoy, and Cheli left the house spotless and ready in time for us to check in early. We definitely recommend this place and hope to be back very soon. Thank you for making our stay so special!

The house has a great architectural design. It is designed to incorporate the view and allow you to enjoy the spaces from wherever you are. From the bedrooms, living room, or kitchen, you feel at one with the garden and the spectacular mountain views. As noted in the description, there may be a horse smell in the area where it is located, and there are issues such as the refrigerator not working 100%. But all of that is minor. It really is a great space. Both Alejandro as the host and the people in charge of maintenance were fabulous. They helped us with flexible check-in and check-out, accommodating our needs in accordance with the house rules. An absolute gem. If you're looking for a place to stay in Tepoztlán, consider this property as an excellent option, offering great value for money.

I really liked Alejandro's Airbnb! I loved the view of the mountains. The garden is quite spacious. Both the house and the furniture are very clean. And I loved the amount of light that comes in through the windows (the design of the house is attractive). My friends and I didn't have time to go swimming, but the pool was nice and clean. The weekend we went, it was cold.I asked Alejandro about the blankets very late. Don't hesitate to ask him. I would definitely stay at Alejandro's place again =)

everything good :) very nice view

Host Response

I always appreciate the generosity of 5 stars and all the feedback to improve. Thank you very much again and we look forward to seeing you soon :)

The garden and the view of the house is wonderful, from the rooms you can enjoy a beautiful view of the mountains, the area is quiet and very private. The design of the house is very nice, however it takes a little more maintenance and deep cleaning to armchairs, swimming pool, bathrooms, etc. Alejandro and Araceli were always very attentive to us. We even changed some blinds that did not work well. In general the house is very beautiful, if they make some arrangements I recommend it 100%

I rented the house to celebrate my birthday and my family and friends had a great time. The house has enough space for everyone and is better than the photos. The view is spectacular. The decoration and wood everywhere makes you truly feel like you're in a cottage to disconnect. No noise at night. There are enough appliances, utensils, board games, towels and pillows, shampoo, nothing is missing. Alejandro is very friendly and flexible to your specific requests. Lucero also supported us a lot and it is an additional service that Alejandro gives you, which makes you enjoy it a lot more. Thank you very much for everything.

5BR Villa in Jiutepec

Fernando

Good, 1 year ago

We had a wonderful weekend at Alejandro’s house. He was an excellent host, very attentive and available throughout our stay. The house itself is beautiful, set against the mountains with modern architecture, high ceilings in all rooms, and plenty of space inside and out. The property is large, the atmosphere in Tepoztlán is always pleasant, and we were able to enjoy the pool. A couple of suggestions for improvement: the upstairs bedrooms have large, tall windows that offer a fantastic view during the day, but the curtains don’t block the morning light fully — investing in better blinds would make a big difference. The kitchen is well located and fully equipped, though some of the furniture could benefit from maintenance. Also, extending the checkout time from 10:00 to 12:00 would be very helpful. Alejandro was very kind to allow us a late checkout since we had a wedding on Saturday and needed a bit more rest before leaving on Sunday, which we truly appreciated. It was delightful stay.

A wonderful stay surrounded by peace and incredible scenery, the house spotless with everything you need to enjoy a hundred. The beautiful garden, clean pool and perfect temperature. Alejandro attentive at all times, friendly and Maggy's attention to whom we hired to support us in the kitchen and everything necessary for service in the house is wonderful , Friendly, delicious cuisine very recommended. We will return very soon ! Thank you for everything!

Unfortunately the place was dirty and full of spider webs, the pool had some kind of mold in it… that being said, I think what you are really paying for is the great view it has of the mountains

Host Response

The main goal of sharing the house is to generate valuable experiences When we don't achieve the goal, for whatever reason, we review every detail to improve. When we welcome each group that visits us, I open a direct channel to offer immediate solutions to any need or problem that may happen. There may be a fault in the house, but we will never fail to take care of it. We're sorry to hear that you didn't raise these concerns at the time to resolve them and make your stay more enjoyable. After checking out 3 hours late, they send a series of photos that mix an intentional setup (photos of the pool after 3 days of use, dirty water in toilets) with details that did exist, setting up scenes to obtain a benefit. This was confirmed when I shared my intention for them to leave with a smile and offered them a discount In this case, they demanded 50% and I wonder... if they were having such a hard time, why didn't they mention it right away so I could fix it, they do it at the last minute and demand a 50% discount...

Beautiful house, it's huge! The view of the mountains is unparalleled, we can't wait to come back! Alejandro the manager provided us with all the information we needed. Maggy, the woman who helped us with the cleaning and cooking during our stay was impeccable! She cooks very well! The house is very well located, 10-15 minutes walk to several very good quality restaurants. To go downtown we went by car since we went with two babies, I would say 15 minutes by car. I recommend it 100%!!!

A place with an amazing view, very quiet to spend a few days relaxing. I recommend it if you're looking for privacy and peace. Very spacious. We couldn't take full advantage of it because we went for a wedding and we didn't take advantage of the house, however we plan to return for a family weekend, to spend a few days taking advantage of it. The only thing I wish could be improved, although it does not depend on Alejandro, who by the way is very kind, is the street in front of the house, which gets a little muddy in the rain.

5BR Villa in Jiutepec

Karla

Excellent, 1 year ago

The house has a beautiful view, it is in very good condition. I went with my family and my dogs and we had an amazing time. Maggie helped us cook and clean and we were delighted with her. I would definitely come back again

5BR Villa in Jiutepec

Gabriela

Excellent, 1 year ago

It is a very spacious, bright house with a wonderful view. Alejandro and the people who help him are friendly and helpful. I suggest placing some kind of biological control to contain the flies.

6BR Villa in Jiutepec

Monica

Excellent, 1 year ago

Fantastic house, beautiful, impeccable and very spacious, the pool is delicious and super clean. Wonderful mountain view. Excellent service from Alejandro and the people we hired to cook and clean. We will definitely be back.

The house is wonderful, just as shown in the photos and description. It has its details but nothing that damages the stay. Alejandro was flexible with the check-out time and we thank him a lot. They were attentive to any situation. Because of the rain we had a problem with the electricity, but it came and went in general in the area (it was like that for an hour). I recommend bringing a flashlight because it is really total darkness. The pool was perfect even though it was cloudy. It has all the appliances and utensils you need for cooking. They helped us to buy and take them to the house. The easiest way to get there is by Av. Revolución and from there go up Camino a Meztitla... otherwise it is more by dirt road. I would definitely like to come back.

We were in the villa for four nights with twelve people – a group size that we think fits the accommodation perfectly. The villa even exceeded our expectations and was almost nicer in real life than in the photos. Everything worked out wonderfully, and we had a great time all around. The location is just outside the center, but it was ideal for us as we were traveling for a wedding in a nearby location. To get to the center, we used taxis – these are very cheap in Tepoztlán, so mobility was not a problem. Overall a beautiful stay – we'd come back anytime!

We had a good time, just a few observations to improve the stay. - The upstairs room on the left side is not good. The shower doesn't work well and it's difficult to bathe. It would be nice if you covered the bathroom window because you can see everything and there is no privacy. - The upstairs room in the middle, the bathroom smells a lot like drainage and the shower is uncomfortable to bathe in since it does not have a fixed shower. - The house is nice but the garden and green areas are somewhat neglected. - It would be nice to consider putting fans in the bedrooms because they are needed. I think if you pay more attention to these details, the house would be perfect. Thanks again

Host Response

Luis, it's a shame that despite having such good communication, you didn't warn me of the problems to solve them when I could... Now more than reading I can't. It's also a shame that you didn't value the 50% discounts and extra benefits I gave you to cover your booking error (Pay more attention to the details as you mention), to the point that you didn't even mention them There are fans in one of the bedrooms and you just had to ask me for them. The shower can be fixed in 1 minute, even installing one that suits you. We haven't had an odor problem, so it could have been something that came up in your rental, and if you had called, we could have checked it out to fix it right away. The only thing impossible was the garden, but I'd like to inform you that it's the dry season and there's an extreme lack of water. Keeping the garden green requires a lot of water, which, in the absence of it, we sometimes choose for essential use. Thanks again

6BR Villa in Jiutepec

Monica

Excellent, 1 year ago

Alejandro's place is great. Super comfortable and he was very responsive to whichever doubt we had. Would definitely go back.

We really liked Alejandro's property, it's a very spacious house, with a very large patio and lots of greenery. Also the pool when being heated becomes much more pleasant to use. We had the opportunity to be in another pool on the same days and the temperature difference was much, much nicer than this house. I definitely recommend this house. There are some feedback from other guests that it is a house that has its years, which is true, but Alejandro clarifies it and at the cost, we can't find anything that comes close to him. We definitely want to come back.

5BR Villa in Jiutepec

Gabriela

Excellent, 1 year ago

There was a mistake on my part and El Señor Alejandro I help us, I give your time to explain and fix my problem. I gave him so much trouble and yet Mr. Alejandro kept open and quick communication. My family and I could not believe the wonderful view that the house of the Mountains has, we enjoyed the pool and the patio room almost every day, we were looking for a place to disconnect from a rushed life and always in the routine and this house gave us that and more. Its spacious garden, swimming pool, and large patio offer wonderful shade. The driveway is wide, and the house has an alarm system, but the neighborhood is safe and very friendly. We walk to the neighborhood store every day, and the neighbors are very friendly. Each room has its own bathroom and shower, with large windows.Magui and Cristina helped us tidy up the order, when cooking and cleaning, they did a magnificent job. We will definitely return to the House of the Mountains.

6BR Villa in Jiutepec

Susana

Excellent, 1 year ago

Everything was perfect

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