Harold

Reviews

89 total reviews

92% rated 5★

89 reviews

4.89

2022–2025

Cleanliness 4.8

Accuracy 4.8

Communication 5.0

Location 4.9

Check-in 5.0

Value 4.8

89 reviews

7BR Luxury Villa in Cartagena

Benjamin

Excellent, 1 year ago

5 stars, will book again in the near future!!

Harold and the house staff provided excellent service. The house is in good condition, two large rooms, the others are small but all with a private bathroom which is very useful. Since it is close to a main avenue it can be a bit noisy during the week

Harold’s place was great for our family of 15 as we all had our own rooms and bathrooms. Best of all, Harold helped us coordinate transportation throughout our stay and birthday decorations. He was always responsive to ensure we were taken care of. The added security of having a security on property made us feel safe. The location is walking distance to many things. However, the location is also close to a busy intersection so keep in mind the noise from traffic.

Overall the stay was good; however there were 3 things that unfortunately made the stay relatively bad: 1) there is always a person in the house and the police (in the evenings), the police was too invasive, went up too many times and made us feel "observed", maybe the intention was to be helpful, but if it is a place where you want absolute privacy, think twice. 2) there was a leak in one of the upstairs rooms. It rained us two nights out of three. 3) the place in general was not what I expected. We feel that the photos make the place much bigger, and although the photos are real, the perception was incorrect. Not a bad place, but it was a must with some things, but specifically with the Privacy of the Manuel police

Harold is a great host and even more amazing communicator. He assisted and was available both before and after our intended dates, which relieved our group of any anxiety. The home was perfect for our group size (7) and the added layer of security provided that at home feel, while we were able to relax on the rooftop. The location was both walkable and short uber rides to almost any of the Cartagena hot spots. I would definitely not only recommend the house but also this host as they have multiple properties that may fit your needs.

This was my first time in Cartagena and I am glad I chose the old city. Harold’s place is a needle in a haystack. My guest and myself were in love with the place. The perfect architecture to feel Cartagena. The rooftop stole the show. Lunches, pregames, pool, and much more went on up there. Definitely one of the highlights. The first floor and its pool and aesthetic stole the show down there. Amazing spot. Amazing staff. Ceci and Soraya were amazing. Make sure to bring some groceries and Soraya will chef up some amazing food. Ceci made sure we had everything we needed and suggested everything we asked for. And Deymar, head of security, made us feel super safe and secure. Will definitely be back and stay at another property that Harold has.

7BR Luxury Villa in Cartagena

Alejandro

Excellent, 2 years ago

The house is spectacular, the roof with jacuzzi and asador is unique. In addition to great service , the cook service, housekeeper and security at the entrance gives it a plus about others Great location with the most iconic spots in the walled city within a 5-minute walk I would definitely stay again

Harold, Andres and the rest of the team were great. They were friendly and very helpful. They accommodated for an early check in and late check out due to flight changes. Security made us feel safe. The house is above a restaurant which was convenient for us when we needed a quick bite. The house has a nice Colombian feel although it looks like it used to be a motel that was converted over to an airbnb space. TV’s were pictured in most of the rooms although there was only one tv in one of the rooms but not needed on vacation. House is located near a busy and noisy street so if you are a light sleeper it may be hard to sleep. Andres helped us with a boat rental but to be honest you might find a better price and boat if you book with one of the vendors by the walled city. Overall our stay was good and I don’t regret staying there. The friendliness and professionalism of the staff make up for any of the cons associated with the stay and I would stay here again as it was a good value.

Harold and the house staff were great. The bedrooms were cleaned daily and breakfast was just what we needed each day. The security staff were also extremely friendly and always had our best interest at heart. The house size and setup was great for our guys group. Especially since each bedroom had its own bathroom. Location worked out well since it was walking distance to restaurants, tourist attractions and shopping. However it’s located near a major intersection so you do continuously hear traffic. But overall I have no regrets staying here and would definitely stay again. This place was great!

Harold was great and responsive. His team was amazing, shout out to Astrid! She helped us coordinate rides, suggested activities and locations for us to check out. The location was a perfect distance from everything and the security and staff made safety their top priority. The space itself was a bit more outdated than we imagined, but it didn’t matter because the acs worked perfectly, the beds were comfortable, the breakfast provided was delicious, and each room had its own bathroom which was so convenient. Harold and his team created a great experience for all of us.

I don't normally leave bad reviews, but I wouldn't recommend this place. The place isn't in good repair. The attention from the property manager is not on par with what you're paying. The bathrooms need updating. The balcony doors are difficult to operate. I feel they overcharged for food. The housecleaning provided is definitely not up to American standards. On a positive note- the provided breakfast is excellent and the location great. also feel the host is a bit dishonest- we left our shoes there and he offered to bring them to the airport for $100,000 COP ($35), but never arrived even though we were waiting on him. overall would not deal with these kind of people again.

Host Response

Hello Shane. We would have loved if you mentioned something of this during your stay so we would have fixed it for you immediately, we were talking almost every day and you never mentioned it. You are clearly lying. Anyway we will keep in mind your comments in order to improve our service. We did our best to keep you happy even when your wife was a very disrespectful and dishonest person and it’s a shame for us to see that it was not enough. Maybe with a better communication this would have been better. About the shoes I’m surprised how you call me a dishonest person when you told me that you just left your shoes in the house and that you needed them in less than 25 minutes because you were about to get to the plane, I swear I stopped everything I was doing and ran as fast as I could, but I just couldn’t get there before 25 minutes so now I’m a dishonest person even when I later asked you to give me your address in USA to send it there. Do you think I want to steal your bad smelling dirty shoes? Cmon Sean It’s sad to see your review is full of lies and bad intentions, but we wish you a good day 🙏

Harold’s place was a great place to stay. My friends and I were there for my birthday and it was a great experience. The place was beautiful with a great mix of lounge space when we wanted to be together and privacy when we wanted alone time. Harold also had great amenities and services arranged including a private chef and helped to coordinate our boat day. We loved the place, especially the rooftop and the indoor outdoor feels and the location in Cartagena. I would certainly stay there again and strongly recommend.

7BR Luxury Villa in Cartagena

Corey

Excellent, 3 years ago

Great experience very responsive

If you a reading this review, just go ahead and book it! I promise you won’t regret it. The best place to stay in the walled city! Harold is an amazing host and anticipated everything we needed before we even asked! He helped us with transportation bookings, excursions, the services at the Airbnb including cleaning, security, and chef were amazing especially because we had a big group of 12 people. The house is incredible. We were mostly couples and felt like we had privacy with the layout of the place. It was so hard to leave, the photos don’t do the place Justice. It’s 5 minutes walking distance to all the great restaurants, bars, museums , etc. Seriously, stop reading and book it before someone else does :)

What an incredible experience start to finish. It was 12 of us on a friends trip to celebrate our friend Devin getting married. We truly believe that the house found us we did not find the house. Harold and the staff were friendly accommodating and helpful. We felt so safe. The location is perfect. I would say this house is for people that love an adventure and unique cool experiences. None of us were handicapped, but we did have a friend healing from a hip injury and I would not recommend this house if you have someone in your party that needs assistance walking. The house is open air and when it rains there is some water inside. The staff quickly cleans it depending on how bad the rain is. There aren’t any bedrooms on the first floor. I would also caution younger children. We fell in love with Colombia and the house and were not ready to leave. I can totally see us booking this house again and we take a lot of trips together and don’t say that easily. The house is magic!

I had an amazing time at the Nautilus loft. The loft was super nice. Three stories with a cute rooftop! The host, Estefania, was super sweet and made sure that me and my guests were welcomed. The spot overall was dope! The airbnb also came with housekeepers and I was able to book a boat through the host. I recommend staying at this loft if you want to be very close to the city and be able to tour the town like a local! Best birthday trip!!

Lovely home, great location in the walled city! We thoroughly enjoyed our stay, host and staff were communicative and helpful and prepared some great breakfasts. The home is a great place for a large family / friend gatherings and is better in person than the photos. Each of the rooms cools well and is quite comfortable despite the typical heat and humidity. As other reviewers commented, the rooftop is fantastic in the evening and the mini pool is great for cooling off. The main room faces the street and can be a little noisy when the chiva tours are going at night and come down the street, so bring ear plugs. Hope to stay again some day!

7BR Luxury Villa in Cartagena

Kevin

Excellent, 3 years ago

On the outskirts of the old city but still inside the wall.. La Serrezuela.. Clock Tower.. market.. within minutes walk.. great view from balcony/pool of Castle San Felipe de Barajas in the distance.. restaurants, food and drink in the area is amazing.. day and night staff on premises helpful and accommodating... look forward to visiting Cartagena again soon..!!!

Harold’s place was amazing comfortable living room, beautiful views from the living room balcony, huge guest rooms. Harold helped us from setting up the private boat to arranging sprinter vans for transportation for us when needed, Harold was very responsive and always checked up to see if we needed anything and if we were enjoying our stay, Harold and his staff have amazing hospitality thank you for providing a clean safe wonderful environment for myself and my friends. Would definitely stay here again.

The Host Harold was a great host. He was responsive to anything we needed and requested. If you are visiting Cartagena for the first time, take advantage of the recommendations from the host. He offered restaurants and activities for reduced prices than using a travel site. The home is massive and there are a lot of stairs. We utilized the space and enjoyed the rooftop pool. I recommend that you eat out and maybe use the kitchen for light meals. It will need some upgrading but the restaurants' prices are reasonable and the food is great. Maid Service There is a maid service but we rarely used her to clean our rooms. Vivian was a pleasure. She maintained the common areas each day. I recommend that you bring your own washcloths. These are not available and we remembered from my last trip there. Security Lastly, there is a security person on site and in the main living space. Ask Harold about how they are used to let you in and out of the home in the evening or very early morning

7BR Luxury Villa in Cartagena

John

Excellent, 3 years ago

Harold was quite helpful, even assisting us with a dinner reservation, transit to the airport, and grocery shopping (which we reimbursed). We were also delighted to learn that a cook could be available for breakfasts, included in the rate. The home was very unique and memorable. The rooftop was the highlight.

we had a wonderful stay at this house. it was very comfortable but most of all we had Harold's help to cater to our every needs. we are traveling with a 4 and an 80year old so our plans were not easy to make to accommodate all of us. Harold had so much patience and was the perfect private concierge! I definitely recommend this place. There is 1 very large room, one large room, one tiny and 2 small rooms. They were very clean and having someone to clean, prepare breakfast and make up the beds was great!

This place was a dream come true — perfect for bringing two extended families together. Great private rooms and excellent common space … especially the roof. We had a wonderful prepared breakfast each morning. Harold even found a cook to come in and prepare a Christmas Day feast for us that was spectacular and very reasonably priced. The location is wonderful … right in the center of one of the nicest areas in the walled city. We felt extremely safe with 24 hour security.

We had a great stay over Thanksgiving at this property. The location is unbeatable, being right in the middle of the old city and walkable to everywhere we wanted to go. The house itself was very comfortable for my group, and we used all 7 bedrooms. Some of the bathrooms are (very) small/narrow and two of the rooms do share a disconnected bathroom. But everyone had their own privacy in their air conditioned rooms. The roof was easily the highlight as we spent much of our time up there. Great views and we were even able to watch fireworks one night. Perhaps the best part of the this property is the host, Harold. He is the most responsive, helpful, eager, and committed host I’ve stayed with on Airbnb. Our trip would not have been the same without him.

Run, don’t walk, to book this property. My friends and I (group of 7) stayed at Harold’s place in Cartagena for four nights and it was amazing. To start, the staff is amazing. Dolly—our chef and maid—made breakfast for us every day (you just have to buy groceries and stores are close by). She made our beds every day as well. Eloy—maintenance and daytime security—was really sweet and took the time to help us with luggage. And finally our man David—nighttime security—was AWESOME; we loved him as he made us feel safe and even had a good sense of humor. Harold himself greeted us on day one and helped us by answering questions, and was very easy to contact if we ever needed anything. The place itself: the pics don’t really give it justice. Every bedroom is air conditioned! The pools are more of small sitting pools but made it great to come home to. And most bedrooms have their own bathroom. It is SUPER close to everything in the Walled City; we did not have to walk more than 10 minutes to anything. We also felt super safe and never had an issue within Cartagena. It was also really quiet even though it is close to bars and restaurants. We also used Harold to help us book a boat to the Rosario Islands which was the BEST time and for a great value! Our host for the boat was Daniel who was super fun and helpful, and our captain/first mate were great as well. All in all, book this. I can’t wait to return some day!

Place was AMAZING. Location insane and none of the 7 bedrooms lacked anything (not like any were a shoebox). Rooftop was super cool with the dining table and the bar. Pool was more like a jacuzzi and the small pool on the 1st floor was basically for looks, but still, no big deal. Plus they had a sauna on the roof which I wasn’t even aware of until we got there. Back to the location, it was in the middle of all the action while still being on a side residential block so I was worried a kid would run out if someone opened the door. Plus wasn’t too loud at night like it was a party out front or anything. Will definitely be in CTG again and can say this will be hard to top, especially for the price.

Let me start off by saying this was the most beautiful air bnb I have ever stayed at. It is romantic, clean, and the view is gorgeous. The staff attended to all of our needs, even when we asked for dinner and breakfast last minute. We were a group of 9 girls celebrating my birthday, and we all felt safe here which was the most important thing. Thank you Harold and staff for being such a great host! Would 100% recommend staying here.

The house is great for a group. Great location and a beautiful clean house. We were no more than a 5 to 10mins walk to get to restaurants, clubs and shopping. Staff was great, chefs prepared delicious meals. Anything we needed they would help to get it for us. The service with the staff and security was excellent made the trip even better. The rooftop is amazing with a bar, a pool, and a sauna. Our group was very satisfied.

I’m an experienced world traveler, primarily in luxury estates across the globe. As someone who is a connoisseur of these type of properties I must say - this was the absolute best rental I’ve ever had in Latin America. The pictures don’t do it justice. The property and the team managing are welcoming, accommodating and willing to assist in your every need. The four story complex has two pools, an amazing rooftop kitchen, a piano, privacy for even the biggest of families and friends as well as an ambiance unrivaled in Colombia. If you’re looking to travel to Cartagena - and this property is available - book it now. Your future memories will thank you. It’s worth every single penny and more.

7BR Luxury Villa in Cartagena

Luisa

Excellent, 4 years ago

Fantastic house! Great service from Harold, Ms. Candelaria (the housekeeper) and Me. Eloy (security/ maintenance). Highly recommend this house for large families looking for a nice trip to Cartagena. A true colonial treasure!

7BR Luxury Villa in Cartagena

Tyler

Excellent, 4 years ago

Harold was such an amazing host, and communicator. I absolutely suggest him to all guests looking for a stay in Colombia. The house is huge and the rooftop is beautiful, You get a nice view!

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