Aidee

Reviews

Superhost

66 total reviews

89% rated 5★

66 reviews

4.85

2019–2026

66 reviews

5BR Condo in San Miguel de Allende

Kelly

Excellent, 5 months ago

Aidee was a very responsive and attentive host, making the entire stay smooth and stress-free. The apartment itself was beautifully decorated, with a thoughtful design that felt both stylish and comfortable. Every detail contributed to a warm and inviting atmosphere—it was truly stunning. I would absolutely stay here again and highly recommend it to anyone looking for a memorable and well-curated space.

Very nice! With a bathroom in all the bedrooms, plus everything with lots of details, furniture, equipment and quality bedding. The rooftop is awesome. HIGHLY RECOMMENDED! Plus, you can walk downtown. :)

Host Response

Thank you, we're glad you were comfortable! We'll be expecting you soon!!

Our experience was amazing. Aidee and Gaby's service was spectacular from the start: always attentive, friendly and available for anything we needed. The apartment is beautiful, super comfortable and fully equipped. They really thought of everything: it has everything you need and more, which makes the stay very easy and enjoyable. The cleaning service was also luxurious, impeccable. It is definitely a place that we highly recommend and that we would return to without thinking.

Nice place. I give this rating because on the first day we did not have hot water as because of the cold, it does not have the capacity to heat enough. We had to organize ourselves to bathe in the morning and others at night. I recommend checking the furniture before using it as we had an incident - a relative hit when a chair broke when sitting and when checking it we noticed it looked repaired and wanted to take over. The place is very well located. Everything is close to walking and everything is like in the pictures. Aidee was always on the lookout for any issues we had.

Host Response

Thank you very much for your stay Cristian , indeed you found out about "an accident" with one of the chairs (they broke it) , and as you commented TU you assumed it was previously repaired, that was not like that! , if it was true in the first use you would have noticed, you did not accept the derived charge of this, like a Huesped who is responsible for any situation that happens in his stay, you were not understanding about the hot water, we send the person maintaining, who explained to you, that because of the cold that it was , it was impossible to keep the water warm even though if it is for 4 services, I understand and I suppose that as you are a host, you never get situations out of your reach and wish that your guests are more understanding of what you are like Huesped, fortunately we have several years in this and we support a quality service. Your rating seems to not take care of the chair that your guests broke, cause other guests to create situations that are not. This guest didn't pay and complained about what she could complain about. Thank you

This airbnb is meant to be a “luxurious experience”, but it has certainly not been the case for me and my family, as the house cannot guarantee hot water and/or WiFi. We had a bad experience and needed to change our plans a lot, given the awful circumstances. The worst problem is that the manager’s response to these problems, is not professional and they don’t hold themselves accountable for these esencial traveler’s needs. As I was there already experiencing cold showers in the middle of a cold day, I read other reviews and realized that more travelers have experienced the same problems before. So, I can only conclude that they don’t care about solving the issues. Red flag for Airbnb.

Our 3 generation family was very comfortable in the condo. Lovely to have 5 bedrooms & private baths. We loved the steam and balconies. Everything was as expected except the heated swimming pool was being repaired & unusable; which hosts had not told us! A huge disappointment. The hike up & down to town was delightful for young but treacherous for elderly. Friends told us not to rent a car so we used taxis. Sadly the free shuttle service didn't run as frequently as advertised. The security gate and QR codes required to get into the complex were also annoying since there were groups coming & going at different times. We had difficulty with running foreign appliances. It would be helpful to have instructions for SMEG appliances and MADE Htg/AC units. I spent a couple hours online finding owners manuals for instructions on how to get heat! We worked it all out but truly would not have rented the place had we known the pool was unusable. We deserve a partial refund.

Hard to say enough good things about our stay. We were a group of 8 people and it was ideal from a size and comfort point of view. Each room has en suite bathrooms, which really makes things easy. We also took advantage of their optional meal service and had breakfast prepared daily. This was an awesome add-on. Over our 10 day stay they prepared different dishes daily. Pricing on the meal service was fair and service was exceptional. The complex has a very nice gym, excellent and proactive security, and fantastic views. From a location point of view, the walk into town is about 10 minutes. Figure 15 minutes back up some steep streets. We were here with my elderly parents and taxis back and forth for them was essential. Finally, communication prior and throughout the stay was top-notch. The response time was in many cases within minutes. They coordinated so many extra details for us that it is hard to calculate the value-add into the overall pricing. Highly recommended!

Beautiful clean and modern home on the hilltop of San Miguel. Wonderful views from the balconies. Gaby was super responsive with all of our questions and needs. The neighborhood is very safe in a gated community with 24 hr security. However San Miguel is very safe and we felt comfortable walking around at night. The home is atop a generous hill which we actually enjoyed walking home to at the end of our day. Taxis are also readily available. We would definitely stay again!

This spacious condominium was perfect for our group of 8 (5 adults and 3 children). The condominium is close to town. The walk to the center of town is about 10 minutes down, and 15 minutes back (because coming back is uphill). There are plenty of taxis for those who do not want to walk up the hill. The condominium itself is very spacious and well equipped. We spent every evening around sunset on the rooftop deck. We also enjoyed using the pool and gym. Would definitely consider this rental for future stays.

5BR Condo in San Miguel de Allende

Patricia

Excellent, 4 years ago

We are super grateful to Aidee and this home. The home and the rooms were beautiful. Everything was organized and accessible. We're going back because it's so beautiful!

This house is really amazing. It has enough bedrooms for a big group but also a beautiful view and great location. I love the fact that it has a separate loft and two big balconies to enjoy a coffee/tea with a view. The design and decor are very well thought and fit perfectly with the entire house. You have everything you need and the beds are extremely comfortable. After we left, the cleaning lady showed up and was extremely nice and helpful. I chose to rate it at 4 stars instead of 5 only because we had issues with the shower. After 2 people took a shower the water was extremely cold and the rest of us had to wait around 40-60 minutes for it to be warm again. I mentioned this to the host and her answer was a little unprofessional since she said that couldn't happen. We also asked if we could check out later than 11am since it was 10 of us and since the water was extremely cold (the weather in SM is VERY cold right now), it took a while for all of us to take a shower. She gave us an extra hour but wasn't very flexible or understanding. This is the only reason why I gave this a 4, everything else was amazing.

Our stay was absolutely incredible! The place was clean and modern with spectacular views. We were in San Miguel de Allende for a wedding and the place accommodated our 10 guests perfectly. I really loved the outside balcony areas which were perfect for hanging out and lounging with the family. Keep in mind, that one of the bedrooms is upstairs on the rooftop portion. This room is perfect for those who want a little more privacy and comes with its own kitchenette and bathroom. Walking to the center of town was a little difficult from this location. However, the shuttle service was really convenient. Though the shuttle operates on time tables, we tipped the shuttle driver to schedule transportation to take us to where we needed to be. The shuttle driver was very prompt when picking up our group. When the shuttle was not in service, then we took taxis which was only about a fare of 50-80 pesos depending on where. Overall the experience was great and I recommend booking this space for large families or groups.

5BR Condo in San Miguel de Allende

Manuel

Excellent, 5 years ago

All excellent! Pictures are just like it! Very recommendable Villa to stay with a family of 10, including 2 kids. Good parking space, nice gated community, very calm and silent!

The villa is identical to the photographs: spacious, clean, and beautifully decorated. It has all the amenities for a pleasant vacation. The transportation available at the place is perfect, since we didn't have to deal with traffic and parking. Aidee took very good care of us from the beginning to the end of our stay. I recommend the villa 100%.

Host Response

Thank you for your feedback, Leslie. We are at your service.

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