Andres
Reviews
130 total reviews
95% rated 5★
130 reviews
4.92
2020–2026
130 reviews

Giada
Terrible, 4 weeks ago
The property itself is beautiful, except for several problems we encountered: first of all, at check-in, we were made to wait 2.5 hours in the rain before someone came to open the house, even though we had communicated our arrival time. Once we entered the house, one room was not available because it was being renovated, and we had not been told about this beforehand. In addition, we found a cockroach in the bed and gecko droppings on the pillow. Finally, on the last day, we were without water for several hours before someone came to fix it. The main problem was the owner's lack of transparency and poor communication.

Beto
Excellent, 3 months ago
A very nice and very well laid out house. We loved that each room had its own full bathroom.

Melany
Excellent, 4 months ago
Absolutely wonderful stay! plenty of bedrooms and bathrooms, large kitchen and dining area. with in walking distance of the city center where you can get food, groceries, and souvenirs. Ana was very helpful and friendly when greeting us!

Erick Xavier
Excellent, 5 months ago
Very good

María Guadalupe
Excellent, 5 months ago
We loved the place, excellent service, Ana was always there to help us, very beautiful, better than the photos, we would stay there again.

Paola Maricela
Excellent, 10 months ago
The house is very nice, just like the photos The clean rooms Very complete equipment
Host Response
Paola, thank you very much. I hope you come back soon for a longer stay so you can enjoy grandpa's house more. Regards.

Jose Angel
Excellent, 1 year ago
The house is beautiful. All the rooms are very comfortable and spacious... the kitchen is very clean and in general everything is impeccable

Irene
Excellent, 1 year ago
Our stay was very pleasant! It felt like your own home

Jesus
Excellent, 1 year ago
We were very happy with the communication from the hosts and the service provided. The place is amazing and we had a great time. It's close to the central square and that helped a lot. We would definitely stay again

Brenda
Excellent, 1 year ago
Amazing place to stay! Probably the best Airbnb we have stayed at. We will be coming back.

Laura
Excellent, 1 year ago
Excellent place for large families, it's a bit expensive but it's excellent, spacious, each room has its own bathroom, everything is super clean and the jacuzzi is excellent for socializing.

Cely
Excellent, 1 year ago
It's better than expected, my family was very comfortable.

Cynthia Mendez
Excellent, 1 year ago
Ana's service was excellent, my family and I were delighted with the rooms and everything she offered us, definitely a place to rest with large families and be very comfortable.

Salvador
Excellent, 1 year ago
Very clean, very nice, ideal for families / large groups

Erika
Excellent, 1 year ago
I went with my family , the truth was very good , we felt right at home, Ana tried us wonderfully , always helpful and attentive to everything. My family was happy , the location is good, we would definitely stay again without any problem. The house is very complete.

Suzy
Excellent, 1 year ago
Unfortunately we did not stay at Casa del Abuelo, but Arturo and his staff were always responsive and kind.

Gerardo
Excellent, 1 year ago
Beautiful house, organized, and very clean. Nice and quiet neighborhood. We really enjoyed the jacuzzi and patio, including having a nice rest at the hammocks. It is close to downtown, only a few minutes walk, so that's a big plus.

Zuleika
Excellent, 1 year ago
The place has everything you need to have a comfortable, pleasant and quiet stay.

Andrea Marisol
Excellent, 1 year ago
The house is beautiful, very quiet place. Ana welcomed us very warmly, she is very nice and kind. I would have liked to stay longer, I definitely recommend it!

Angelica
Excellent, 1 year ago
Very nice and clean, Ana was very attentive

Cindy Guadalupe
Excellent, 2 years ago
Super flexibility at check-in🙏🏼
Fatima
Excellent, 2 years ago
Amazing house! Will definitely stay there again. Alot of space for our family and most importantly very clean house. Thank you Arturo and Ana :)

Sara
Excellent, 2 years ago
everything very clean and beautiful, a very nice and comfortable accommodation, thank you very much

Juan RaÚL
Excellent, 2 years ago
Very pleasant and comfortable stay

Sergio
Excellent, 2 years ago
The grandfather's house, everything is super well, very comfortable, the stay and Mrs. Ana, who welcomes us, is very attentive and super accessible, always with a smile ,everything is excellent 👌

Julia
Good, 2 years ago
Nice house with everything you need for large families.

Gabriel
Excellent, 2 years ago
This was hands down the best Airbnb in Mexico. Beautiful, spotless, secure, safe, makes you feel like you get it all for your buck. Great host!

Luz Del Carmen
Excellent, 2 years ago
Excellent, good attention meets what it offers, super recommended

Daniela
Excellent, 2 years ago
We love our stay. Everything was very nice and so was the house. Thank you very much for everything!

Sam
Excellent, 2 years ago
The stay was short but incredible, we were taken care of very well even before our arrival, they gave us good instructions and recommendations for eating. The house is incredibly beautiful, more than what you see in the photos. Thank you for everything!

Victor And Toñita
Excellent, 2 years ago
Arturo, was very helpful and caring. He knew we were a large group of 14 and he was there everyday to make sure we have what we need for the day! I was very impressed with the spa and the kitchen!! Easy to find when we made dinner or breakfast. Also, the bedrooms had towels cleaned every day! The location of the property is in a walking distance to the downtown. Easy to travel to any of the tourist places. We loved it. This is a place that I highly recommend.
Host Response
Thank you very much, guests like you and groups like that will always be welcome and it will be an honor to have you back in Grandpa's house. Very friendly at all times, they respected the house as if it were your own and with very good communication, I hope you come back soon to take care of you as you deserve, thank you 😊

Cesar
Excellent, 2 years ago
Quiet stay, very nice house.

Kunjal
Excellent, 2 years ago
Ana the housekeeper was very welcoming and flexible to accommodate our late arrival. The accommodation is very big and very clean and suitable for large group. Outdoor Jacuzzi was clean too. The laundry room was a bonus as was the shop opposite to buy detergent. Excellent all round and definitely recommend!

Brenda
Excellent, 2 years ago
Excellent accommodation, very kind Arturo and Ana, my family had an excellent time

Dalia
Excellent, 2 years ago
Excellent accommodation! Spacious, with unique details and very comfortable. We were greeted by Ana, and she was very kind regarding our arrival time.

Miguel
Excellent, 2 years ago
Very comfortable place, ideal for going with family. It is very spacious and very comfortable. I highly recommend it

Luz
Excellent, 2 years ago
The place is spotless and luxurious, I really liked it, the girl who welcomed us is very nice.

Katrin
Excellent, 2 years ago
Very nice place, all very high quality and beautiful. We felt very comfortable. Very good amenities, great rooms, nice bathrooms, very good communication. I would book again in a heartbeat. Thank you for everything

Nathan
Excellent, 2 years ago
The house is wonderful, very big & spacious, clean and well appointed. We really enjoyed our stay. We were however a little bit surprised and uncomfortable about two things: Firstly, there are staff who are on the premises almost all the time, a housekeeper and a nightwatchman (both of whom were very nice). Secondly there was a CCTV camera pointing at the patio and garden area of the house, including the jacuzzi area. I understand that these are things that some people might appreciate for additional comfort and security but for our group, who value privacy and are happy to clean up after ourselves this wasn't what we were looking for and had we known we may have looked for somewhere else. Like I said, everything else was wonderful, I only mention this so others will know when booking as I didn't notice it mentioned before.

Fanuel
Excellent, 2 years ago
We had a very nice stay! Widely recommended!

Karla
Excellent, 2 years ago
Great and comforting

Christel Oralia
Excellent, 2 years ago
Very nice place, clean, super comfortable, super comfortable, relaxing and complete place so you don't have to leave the house, beautiful

Katie
Excellent, 2 years ago
Thank you Arturo for your hospitality. Casa de Abuelo worked perfect for our team visit to Palenque.
Francisco Manuel
Excellent, 2 years ago
Everything's perfect

Juan Carlos
Excellent, 2 years ago
Excellent decoration and quality of facilities. Everything is as described in the listing. Convenient location, close to restaurants and places of interest.

Natalia
Excellent, 2 years ago
The place is clean, nice, there is up to a very friendly candle maker, the jacuzzi failed to work due to problems with the pump that cleans the water, there is internet missing cable TV but we were not going to watch TV but a family ride. Ana did us clean once and waited for us upon arrival and departure, if we would return without hesitation

Francisco
Excellent, 2 years ago
Excellent place to stay in Palenque. The house was spotless, tidy, and clean. Very good place to stay with the whole family since the house is quite spacious.

Carolina
Excellent, 2 years ago
It is very nice, clean, the sailor is a very good, attentive and responsible person. The person who received us was very attentive. Only if I would ask them to have a barbecue.

Martin
Excellent, 2 years ago
Fully recommended .! All excellent !!

Ramirez
Excellent, 2 years ago
Highly recommended stay, we liked the location for being very close to the center, the food delivered was very tasty, the number of utensils excellent, a very clean and welcoming place, you feel at home, the minimum details were very effectively attended by Miss Ana who responded to our messages to the immediacy and by don Adán who was very helpful and friendly without a doubt, excellent place to rest and if you like to stay at home all day!!! excellent services as described in the publication!!! Thank you!

Juan Carlos
Repeat guest
Excellent, 3 years ago
A very nice house, very well equipped and very quiet

Juan Carlos
Repeat guest
Excellent, 3 years ago
A lovely house, to make you feel like a family. A nice garden and a hot tub that is very appreciated. Excellent host attention

Maria Jose
Excellent, 3 years ago
Everything was very nice. Worth the price 👍🏻👍🏻

Hector
Excellent, 3 years ago
Very nice and well cared for house. Everything was perfect!

Shimon
Excellent, 3 years ago
Great place to stay when you’re visiting Palenque

Jose N
Excellent, 3 years ago
Congratulations. You have a very nice house. Everything was excellent. Thank you.

Karina
Excellent, 3 years ago
The stay at the house was very pleasant. Everyone was very friendly!

Geumkyo
Excellent, 3 years ago
I had a good stay

Miguel
Excellent, 3 years ago
This place is pristine! After spending several nights in the jungle this was the perfect place to relax, rest, and clean up! There are a ton of spaces for people to spread out, shower, and unwind. The design is beautiful! It’s just a bit out of the way and on the back end of town, but if you are looking for a high class place to stay Casa de Abuelo is your place. Ana is super helpful and friendly when checking in. Would definitely stay here again.

Katie
Excellent, 3 years ago
Arturo was very helpful, we arrived way later than we planned due to rental car issues and even though we arrived after midnight he was there to greet us and make sure that we had everything we needed. The residence was nice and peacful during the evenings. Walking distance to some local shops and food. Overall we had a great stay and would recommend this place to anyone staying in the area.

Ale
Excellent, 3 years ago
Excellent accommodation. We were very comfortable, safe and happy.

Maritza
Excellent, 3 years ago
Apart from the fact that the place is very nice, pleasant, and clean, and the beds are super comfortable, a plus was the service from the staff, both Ms. Ana and the night manager, Adán. They are excellent people. La Casa del Abuelo is highly recommended.

Corry
Excellent, 3 years ago
Great place to stay for a large group of us. We found it to be conveniently located within walking distance to the main areas in Palenque. Ana was very helpful and responsive with everything that we needed. I will definitely stay with Casa del abuelo on my future trips to Palenque!

Jose Eduardo
Excellent, 3 years ago
Very nice place, perfect for large groups.

Roberto
Excellent, 3 years ago
Everything excellent, very nice

Pablo
Excellent, 3 years ago
Ample and comfortable spaces for family living.

Susana
Excellent, 3 years ago
We had a very pleasant stay thanks to Ana's attentiveness; she always supported us in everything. The house is beautiful, comfortable, and spotless. We will definitely be back.

Manuel
Excellent, 3 years ago
Excellent place! Very spacious for large families! Highly recommended.

Jor
Excellent, 3 years ago
Excellent, very comfortable

Osmany
Excellent, 3 years ago
good place for large groups

Leydi
OK, 3 years ago
Everything was excellent, however, the service provided by the people who check you in and out is a bit rude.

Jose
Excellent, 3 years ago
This place is great. So beautifully designed, private and close enough to walk to the plaza and other spots. the rooms each have their own full bathroom and the patio with the hammock and jacuzzi were such a nice touch. also each room had their own AC unit. The pictures posted really don't do it justice

Raul
Excellent, 3 years ago
A lovely, modern house with a rich history Everything was meticulously clean, the welcome was very warm, and they made check-in and the allocation of guests very easy. We stayed as a group of 11 friends, and it was nice to know that there was a nightstand. The girl who welcomed us helped us with all the information and more. The beds and pillows were wonderful; we slept like royalty. Highly recommended

Luis Fernando
Excellent, 3 years ago
An excellent place, very comfortable to spend some time relaxing with the family.

Eliza
Excellent, 3 years ago
Excellent option in Palenque, a very nice, large house in a quiet area. I will definitely come back with the family.

Monserrat
Excellent, 3 years ago
A super nice place

Fernando
Excellent, 3 years ago
Accommodation as described in the listing. Well located, close to downtown and with shops and restaurants nearby. We accommodated 14 people perfectly.

Juan
Excellent, 3 years ago
It's a very beautiful and large house, thank you for everything

James
Excellent, 3 years ago
Excellent large accommodations, great for large groups. Easy walk to fruit stand, small grocery, and central plaza. Bit far from tourist area. Jacuzzi is ambient temperature (ie not heated). Showers were good. Beds comfortable. Kitchen small and not that well stocked with pots and pans, but okay. Area is a bit noisy, but that’s to be expected. There is a washer and dryer but these can only be used when Ana the caretaker/reception/cleaning staff person was present. All in all we found Arturo to be very accommodating, the house very much as advertised, service during the stay attentive and helpful and for a large group a very good value. We highly recommend and would definitely rent again.

José Ismael
Excellent, 3 years ago
excellent place, magnificent details, exceptional service. 100% recommended

Gabriela
Excellent, 3 years ago
The house is very nice and spacious. The rooms are spacious and comfortable. Ana and Arturo were very attentive!! 10/10

Javier Eduardo
Excellent, 4 years ago
Great location and the house is amazing. The best options you can find for large groups in Palenque.

Tyler
Excellent, 4 years ago
Excellent service, good amenities , the house is very nice, 100% recommended

Mario
Excellent, 4 years ago
Very comfortable stay. Very good service. I recommend it. 100 rating.

Rosa Elena
Excellent, 4 years ago
Great apartment for families or groups of friends. Great, safe and very clean! The garden and jacuzzi are an extra

Jennifer
Excellent, 4 years ago
This house is absolutely gorgeous and spotless. The setup is so relaxing because all rooms are separated with private bathrooms. It has everything you could possibly want. I would definitely stay here again!!

Alejandro
Excellent, 4 years ago
Recommended

Angélica
Excellent, 4 years ago
A wonderful experience. It exceeded my expectations. The house was super beautiful.

Griselda
Excellent, 4 years ago
Excellent place

Miguel Angel
Excellent, 4 years ago
Great!

Enrique
Excellent, 4 years ago
It's a very nice house. It's really worth it. Congratulations!

Luis Daniel
Excellent, 4 years ago
Nice spot

Diana
Excellent, 4 years ago
Great option to stay

Kenia
Excellent, 4 years ago
The place is amazing, super comfortable, and clean. It's the perfect place to relax with family or friends.

Gabriela
Excellent, 4 years ago
The house is beautiful and very comfortable. The service was excellent; definitely the best option.
Nieves
Excellent, 4 years ago
The house is very comfortable. Even for babies.. no problem, it adapts to the needs of the whole family, I really liked the accommodation. Thank you

Gaby
Excellent, 4 years ago
A very pleasant atmosphere, excellent layout, very well located, everything is very close to the place! 10/10

Estrella
Excellent, 4 years ago
House is pretty, and there is always someone available for your needs. Jacuzzi was awesome!

Anthony
Excellent, 4 years ago
A well house is very clean, I recommend it to 100%

Jaime
Excellent, 4 years ago
The house was in great condition. It is not too far from the center of town. There is a night person who watches the house during the night hours and stays in the additional utility room of the house. There is a washing machine but only accessible when the night person is present. The architecture and decor of the house is lovely.