Kuxtal Residences

Reviews

101 total reviews · 3 listings

98% rated 5★

101 reviews

4.98

2015–2026

Cleanliness 5.0

Accuracy 5.0

Communication 5.0

Location 5.0

Check-in 5.0

Value 5.0

101 reviews

7BR Villa in Antigua Guatemala

Ramzi

Excellent, 8 months ago

The home is beautiful and even more impressive in person than in the photos. The terrace views were incredible, and watching the Fuego volcano erupt from the terrace was truly the cherry on top. The staff were also very kind and accommodating. Highly recommend this home!

The experience is 100/10 We can't explain the divine house, decorated, bedding; full kitchen, etc. The best thing besides this was the attention, support and service of alex, jaqueline, irma and lorenzo Thank you so much!!!!

Our stay at this beautiful home in Antigua was absolutely exceptional, easily one of the best Airbnb experiences we’ve ever had, if not the best. While the pictures accurately show the stunning colonial architecture, gorgeous courtyard, and incredible views of the volcanos, they don't capture the warmth and level of care provided by this company and their onsite staff. We had a medical emergency and they went above and beyond to provide care and take us to a clinic. In the future we will definitely go back.

the pictures do not do it justice. this house is an experience and breath taking. the details that went in to the house are just amazing let alone the breath taking views of antiguas volcano. the helpers were amazing and went above and beyond. I can't thank them enough for everything. I will definitely be staying here again. not only is the house amazing that you dont want to leave it but the plus side is that's it's walkable to any part of antigua, so you dont have to drive and deal with parking.

Great house, very well equipped, and in a good location. However, guests should be aware that there are cameras inside the house, which was not disclosed in the listing. This felt like a serious invasion of privacy. While the staff was helpful and polite, their constant presence—frequently watching and moving around the property—felt intrusive. It seemed more like they were monitoring guests to “protect the house” than being there to offer assistance. For the price, you would expect a higher level of privacy and trust. This experience made it hard to fully relax and enjoy the stay.

Host Response

Dear Giselle, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience wasn't what you expected. We want to clarify that the cameras on our property are located solely in social areas and are in place to ensure safety during events, checked only in case of incidents. It’s very important to us that our guests feel comfortable and well taken care of. We regret that your perception of our staff was negative; in our 10 years of service, this is the first time we’ve received such feedback. Our team is always eager to assist and provide the best experience possible. We appreciate your comments and will take your observations into account for further improvement. We hope that in the future, you will have a more positive experience with us. Best regards, Lola

I recently had the pleasure of staying at this stunning villa, and I must say, the experience exceeded all my expectations. The property itself was immaculate—spacious, beautifully designed, and surrounded by breathtaking views. However, what truly set this stay apart was the incredible team of staff that came with the villa. From the moment we arrived, we were warmly greeted by the villa's staff, who were attentive without being intrusive. The housekeeping team ensured that every corner of the villa remained spotless throughout our stay. The chef prepared delicious, fresh breakfast tailored to our preferences, allowing us to truly relax and enjoy every moment without worrying about cooking or cleaning. Overall, the presence of the on-site staff made our stay extraordinarily comfortable and stress-free. I highly recommend this villa for anyone looking for a luxurious, relaxing getaway with personalized service. We left feeling pampered and well-cared for, and I can’t wait to return!

I had an amazing stay at this stunning Antigua home! The property was filled with top-notch amenities, from the luxurious high-end appliances to the beautifully furnished spaces. The staff provided exceptional service, attending to every detail and ensuring a seamless experience throughout my stay. The location was perfect—just a few blocks away from Central Park, making it easy to explore the heart of Antigua. Highly recommend for anyone looking for a blend of comfort, luxury, and convenience in a serene setting. Will definitely return!

I recently had the pleasure of staying at a Kuxtal Residence, and it truly exceeded all expectations. From the moment we arrived, the property showcased exceptional attention to detail and a commitment to guest comfort. The home was immaculately clean, tastefully decorated, and equipped with modern amenities that made our stay incredibly convenient. The spacious layout provided both privacy and communal areas, perfect for our group. The kitchen was a chef's dream, stocked with high-quality appliances and utensils. The living areas were cozy, with plush furnishings and a welcoming atmosphere. Outside, the lush courtyard and pool area were absolute highlights. The tranquil setting, complete with a balcony and stunning views, provided a perfect backdrop for relaxation and entertainment. The staff: David, Irma, and Jacquline were incredibly attentive and thoughtful, offering valuable recommendations and ensuring that every aspect of our stay was seamless. Kuxtal is home ♥️ 🇬🇹

Wonderful property! From the safeness, to the esthetics of the property, to the beautiful views, to the amazing and attentive staff that includes - Roldofo, Lorenzo, Carmen, & Tomasa our experience could not be better. We thoroughly enjoyed all the amenities the property offers and spending time at this location will feed your soul with peace. Thank you Kuxtal Residences for allowing this stay to happen for us. Anyone considering this property as a option, do it, we will be back! Peace & Love.

This was definitely one of the best stays we have had with so far. The house, the location, the rooms, the bedding, the amenities and staff were above average and were absolutely amazing. We were impressed by the level of professionalism this house had, it honestly felt like you were staying at a hotel but with a warmth of a home. My family couldn’t have been happier. I want the to thank the staff that made our stay even more enjoyable by attending whatever need of request we had. We will be looking forward to staying again at this beautiful property.

My family & I were extremely impressed at this beautiful luxury home and spectacular amenities it provides. The atmosphere and architecture is an elegant representation of the Antigua culture. What superseded this already luxury experience was the amazing service provided by the home care takers Luis and Carmen from Kuxtal. They welcomed us and assisted in every aspect of our needs during our stay. We enjoyed the pool, the food, the drinks and the unforgettable family bonding time thanks to Luis and Carmen. I highly recommend this home! This Airbnb is considered a luxury 1st class experience! An unforgettable priceless family bond vacation. 5 Gold stars 🌟 ⭐️⭐️⭐️⭐️. Thank you Kuxtal!

During my recent stay in Antigua Guatemala, I had the pleasure of experiencing the exceptional hospitality of the staff at this charming Airbnb. From the moment I arrived, I was greeted with warmth and professionalism, creating a welcoming atmosphere that set the tone for the entire trip. The staff's attentiveness and willingness to go above and beyond to ensure my comfort made my stay truly memorable. Their knowledge of the local area and their helpful recommendations added a special touch to my travel experience. The attention to detail and genuine care for guests' well-being were evident in every interaction. The staff's prompt and efficient service made me feel well taken care of, allowing me to relax and fully enjoy all that Antigua Guatemala has to offer. Their friendly demeanor and readiness to assist with any request further enhanced the overall enjoyment of my stay.

Our experience at the Kuxal's house was an unforgettable marvel! We were captivated by the stunning architecture and lush surroundings from the moment we arrived. The warmth of the staff, including Davide, Irma, and Marie, made us feel like cherished guests. Their genuine hospitality went beyond our expectations. They ensured every aspect of our stay was comfortable and enjoyable. Davide's local expertise enriched our trip with fantastic activity recommendations. The private chef was a game-changer, treating us to delectable dishes that showcased authentic Guatemalan cuisine. With a private chef on-site, our focus shifted to relaxation and making memories as a group. The on-site massages were a highlight, melting away our stress after days of exploration. The house itself was a dream for our large group, offering spacious and beautifully appointed rooms. The attention to detail in design and decor added a touch of luxury. In summary, our stay exceeded expectations.

6BR Villa in Antigua Guatemala

Rance

Repeat guest

Excellent, 3 years ago

We have had the privilege of staying at this luxurious property multiple times and each stay is such a joy. The staff is devoted to making your visit perfect, from immaculate courtyard to delicious meals to catering to all your needs. Beautiful views of Volcans di Aqua and Fuego. Lovely gated neighborhood to enjoy leisurely morning walks. We look forward to returning.

6BR Villa in Antigua Guatemala

Rance

Repeat guest

Excellent, 4 years ago

This home is gorgeous and very spacious. Beautiful views. Outdoor, covered gym. Lovely pool. Courtyard. Large bedrooms. Sauna. Gated community very close to town. And above all, over the top hospitality from staff. Cannot wait to return to Kuxtal's residence in Antigua !

7BR Villa in Antigua Guatemala

Cynthia

Excellent, 4 years ago

Amazing home with wonderful staff! David was super awesome and helpful around the house. The heated pool was such a plus especially in the evenings. The locations was perfect, you can walk anywhere or take a quick inexpensive Uber. The host was super helpful in answering my questions especially what I needed to host a birthday dinner. My guests and I were impressed on the home and service. This is a must stay!

I have yet to find an AirBnB that isn’t better than this. I have stayed twice and it’s always so clean and beautiful every time. It is a dream home and what makes it so much better is the staff. David & his team are the DEFINITION of going above & beyond. They are amazing at everything they do & treat you and every guest with the highest respect. I love this place & recommend anyone to stay here. I had 15 guests come stay with me on this 2nd time and all their mouths dropped at the house & how great the service was. Please stop looking at other AirBnB’s and settle with Kuxtal. It is worth every penny :) thank you so much Kuxtal! KEEP BEING AMAZING 👍🏻

This house was everything we expected it to be and much more! The property is unbelievably gorgeous. The rooms, kitchen, the outdoor cooking area upstairs are all immaculate, but the best part of the entire stay was the staff that is at the house. They were so amazing and made us feel so welcome, and right at home. I won’t stay anywhere else if this property is available when we return to beautiful Antigua! Wel done Kuxtal, truly a fantastic experience

This house was INCREDIBLE! It was clean, beautiful and had so many great amenities that we definitely ended up using! I would 100% recommend this if you're looking for a luxury experience in Antigua! Its close to the central park and we highly recommend adding the driver and chef! The food was AMAZING and the drivers were so helpful and easy to communicate with! I would stay here again for sure! Loved every minute of it!

The house was amazing! Better than the pictures if that’s even possible! The staff was friendly and accommodating! There was a group of us and their patience was unparalleled. Things to note: the beds are firm. The couches feel GREAT. Rooms 5&6 are super cute but you can see through the rooms with the curtains open and the lighting is pretty dim. There is only one master room so for any couples I wouldn’t suggest rooms 5&6 even though they have direct access to the top floor. I would suggest the room right beside the master bedroom as they both have direct access to the grass/pool area. There is no AC but there are ac units. Get the staff to make sure that they are working properly before the night. When you arrive, just ring the doorbell and they will let you in. Also, they have WiFi so just ask them. The pool felt amazing and I was surprised at how much we all wanted to keep getting in. The surround sound was pretty cool! Also, we left a few items there and they were SUPER helpful with that, but try not to be like my group and make sure that you have all of your belongings because it does inconvenience them. Make sure you count pool towels before you leave as well. With a group of people they can get misplaced. I LOVED IT !!

6BR Villa in Antigua Guatemala

Rance

Repeat guest

Excellent, 5 years ago

This home is palatial and very comfortable. Beautiful design, featuring the courtyard and pool. Magnificent views of nearby volcanos, while offering easy, quick access to town. My wife and I enjoy staying here when we visit our daughter, her husband and their precious two children. Very safe, charming gated neighborhood. Do yourself a favor and enjoy a nice vacation here with family or friends.

6BR Villa in Antigua Guatemala

Rance

Repeat guest

Excellent, 5 years ago

This is a spectacular, large home with a beautiful courtyard and heated pool, which we enjoyed each day. Numerous, spacious and private bedrooms. Outstanding outdoor spaces on the second level with priceless views of the volcanos, including active Fuego. On-site staff is attentive and caring, whether stocking groceries, building a fire, or preparing meals, they were a joy. Erick and his team are top notch and I encourage you to treat yourself, your family and/or friends to any of his lovely Kuxtal homes in Antigua. Excellent value, as well.

THIS HOUSE!!! UNBELIEVABLE! All of the stars! Erick and his staff did an outstanding job! From the moment we arrived, there were 3 SUVs waiting on our group to take us to the house (this is an extra fee). The drivers were so helpful and welcoming. Jose Luis was perfection. I broke my wrist during my stay and he was so attentive and took us to the hospital, had his personal doctor come from the city to see me. In every single detail, he was a true professional and went above and beyond to help make our stay a memorable experience. I couldn’t say enough good things about himself, Elsa and Marco. The house is INCREDIBLE!! The photos do it no justice. The courtyard, sauna, pool, jacuzzi, multiple hammocks and outdoor seating areas, the views - amazing. All of our group members are in love with it and can’t wait to come back. The layout, decor and every single detail was lovely. I’m so thankful we chose this property bc it was perfect for our group of 16. Wish we would’ve booked it for more days. Thank you, Erick, Jose Luis, Elsa and Marco for all of the memories you allowed our family to make in your lovely home. Unforgettable!

6BR Villa in Antigua Guatemala

Luis

Excellent, 7 years ago

Very Good

6BR Villa in Antigua Guatemala

Christian

Excellent, 7 years ago

This is the second time i stayed in one of Erick’s properties. I came back because of Erick and his staff hospitality. Second to none. definitely will be back. Made my vacation one we could never forget. The property was more beautiful than expected. Highly recommended.

6BR Villa in Antigua Guatemala

Jorge

Excellent, 9 years ago

A spectacular place, the host is excellent and the house far exceeds expectations, really highly recommended!!!

A fantastic house in the wonderful Antigua. We stayed as part of a wedding party, and although located a little further away from the centre than ideal (requiring a short cab ride each time), it was worth the extra effort to have such a large group together. The house itself is fabulously decorated and comfortable, with a great rooftop patio boasting a view of the volcano. Modern facilities, such as the sound system and fast wifi, added an extra layer of comfort to the experience. The staff were immensely helpful and friendly. The host was communicative before the trip and helpful during the check-in process. A booklet detailing local information and amenities was also appreciated. Definitely recommend this house if one is visiting with a large group.

The house is a beauty, better than the photos show. Excellently decorated, with very cozy and spacious spaces and with all the comforts one can imagine. It is located in an exclusive condominium with security. The service staff is very attentive, friendly ,efficient and helpful. They made us feel at home. Erick went above and beyond for us to have a unique experience. We were delighted and eager to return.

The pictures don't do this house justice. It is beautiful and very well laid out for large groups. Our group of 16 adults never felt cramped or go in each others way. The staff is extremely cordial and went above and beyond their duties to make us feel at home (Jose Eduardo and Irma). The house had so many amenities that we did not have time to enjoy them all. Would recommend to anybody that wants to go to Antigua to see this property. Guest that came over where in awe of the house.

5 stars!! Beautiful house!!!! It is much nicer than what you see in the photos, Erick is an excellent host, he is attentive to everything , and the 2 people who are in the house to take care of you are very nice and attentive, Irma and José Luis thank you very much for your attention ;0) The perfect place to relax and unwind , very good location , beautiful decor, very cozy , impeccable , spacious , the Jacuzzi is the best !! Spacious rooms , well I only have good things to say about the stay at Erick's house, we want to come back soon !! Thank you Erick and team for everything !!

6BR Villa in Antigua Guatemala

Patrick

Excellent, 10 years ago

I have been to Antigua about 10 times and this was by far my best trip. The listing on Airbnb does not do justice to this home. The decor, amenities and hospitality were second to none. Erick and his staff were incredibly attentive to all of our needs. They handled individual transfers for 11 guests to and from Guatemala City and were happy to help with booking anything we needed in Antigua (restaurants, cabs, activities, etc). The staff at the home collected groceries for our group the first morning and offered to prep a traditional Guatemalan breakfast every morning, which we took them up on! I would highly recommend staying at this home. Incredible value for money at a great vacation destination. I will definitely be coming back!

The house is really amazing, very clean and comfortable with excellent decor. We stayed four nights and would have loved to stay longer. The kitchen is fully equipped and we loved the barbecue space, we used it almost every night. The views to the volcano are great, and nothing better to relax after a long day in La Antigua than going to the Jacuzzi or the Sauna. Erick was a great host, easy to contact with and the people helping on a day to day basis in the house were great and very friendly. Highly recommended and would definitely go again.

Host Response

I am really gald you enjoyed your stay. You are welcome to come back anytime. Best Regards.

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