Hugo
Reviews
Superhost75 total reviews
96% rated 5★
75 reviews
4.96
2021–2026
75 reviews
Leonardo
Excellent, 5 months ago
Excellent choice, and Hugo is a great host. The apartment and its location are perfect.
José Pablo
Excellent, 1 year ago
Excellent service from Hugo the host! He was attentive to each of my questions; the place is as shown in the photos and I had no problems during the stay. The building, apartment, swimming pool, parking, everything was great. I'll definitely be back!
Tania Elizabeth
Excellent, 1 year ago
excellent place!! the apartment is super comfortable and spacious.. and clean. very nice. super recommended
Victor
Excellent, 1 year ago
Excellent location for your vacation in Mazatlan, the building is impeccable and Hugo's service is first class. Highly recommended.
Kanya A
Excellent, 1 year ago
Great place
Veronica
Excellent, 1 year ago
The place was super nice, just like the photos, it has an amazing view. The super helpful host at all times. My only comment is that if your idea of going to Mazatlan is party, band, relaxation, then the accommodation will not work for you since they do not let bands play in the area, they do not let you have a cooler and speakers in the pool, they have many restrictions, it is more of a place to rest. But about a block away there's a beach where you can. I was fascinated by the place and it has everything you need to prepare food. I'll definitely be back!!
Emiliano
Excellent, 1 year ago
Great place to stay.
César
Excellent, 1 year ago
Everything was fine We really liked it
Osama
Excellent, 1 year ago
This is undoubtedly the best place to stay in Mazatlan. The apartment is better than the description. 3 balconies and the view from the main balcony is breathtaking. The facilities are absolutely amazing. beach access is very peaceful, secure, clean almost feels private. building has kids play room, pool table and gym. The host goes above and beyond to make guests feel special and caters to all needs immediately. will always stay here when we return. walkable to shops, restaurants, bars, banks. easy Uber. great furniture. many great amenities including extra towels, full kitchen, washer dryer.
Host Response
Thank you very much for your exhaustive review. We are lucky to have hosted you. Have a great new year.
Ana Karen
Excellent, 1 year ago
The sunset from the balcony is beautiful, the facilities matched the description in its entirety, the beach is very quiet, and above all Hugo's service was excellent, he was attentive at all times, I would definitely come back!
Mayte
Good, 2 years ago
The apartment was very nice and comfortable. The host's attention to a problem we had with the weather was immediate. I recommend this place.
Federico
Excellent, 2 years ago
Very comfortable, excellent view and location.
Andrea
Excellent, 2 years ago
The place is true to the pictures. Very well located. Hugo is very attentive and kind. Simply EVERYTHING was EXCELLENT!!!
Isabel
Excellent, 2 years ago
The place is just like the photos, everything is very nice! It has a spectacular view.. the rooms are comfortable and the kitchen has all the essentials to cook. Would come back.
Ronaldo
Excellent, 2 years ago
very nice stay, comfortable, well located and with many amenities
Dina
Excellent, 2 years ago
This condo was as described, has very beautiful views. Very clean and spacious. Near restaurants and shops. Had everything on amenity list. Hugo was helpful and friendly, with quick response to any questions I had. Would definitely book again.
Sergio
Excellent, 2 years ago
Hugo was always attentive, the place matched the photos, we had an amazing time. Clean and tidy. Even forget some clothes and the host would send them to my home, great detail. For the people who book, it is necessary to consider an additional cost for the parking and rent of palapa on the beach. We look forward to returning soon.
Host Response
Thank you so much for your kind review Sergio. The parking charge does not exist, the concierge explained you poorly since in reality the deposit was for your consumption in the pool. Since you didn't recover this deposit, I've refunded it through Airbnb. In the apartment we have 8 chairs and a folding table, which guests can take to the beach to eliminate or decrease the expense of furniture rent offered along the entire beach. Still, some guests wash umbrellas to protect themselves from the sun.
Marco Antonio
Excellent, 2 years ago
Everything was great.
Geraldina
Excellent, 2 years ago
We had an incredible vacation time , the place had everything you need , the cleanliness and friendliness of Hugo made our stay very pleasant. The place surprised us because it's still nicer than what's seen in the photos . The facilities in general have everything you need . Very friendly people!
Vianey
Excellent, 2 years ago
Everything excellent
Socorro
Excellent, 2 years ago
Excellent location, many restaurants nearby that you can walk to. The beach is very nice and clean. The condo has everything you need and is super spacious. The ocean view is amazing! Hugo gave us the best service, giving us recommendations for places of interest and restaurants. Venados Island is highly recommended for spending the day there. We would 100% come back.
Claudia
Excellent, 2 years ago
Very nice condominium with an excellent location, very clean, very safe, one hundred percent recommended to vacation in Mazatlán with family and children. The ocean view and the pool are amazing. Hugo excellent host always answering any questions or concerns we had.
Kristi
Excellent, 2 years ago
Place is even better than the pictures! Super clean. Great building with lots of amenities. Lovely view and a perfect deck to watch the sunset from. Most of all, the owner was amazing to work with from beginning to end.
Juan
Excellent, 2 years ago
Excellent
Pablo
Excellent, 2 years ago
Exceeded our expectations, 10 out of 10
Cynthia
Excellent, 2 years ago
Great time near the beach!
Judith
Excellent, 2 years ago
Loved the place and the safety of it, the host always attentive to any request or question I definitely recommend this place
Elizabeth
Excellent, 2 years ago
Great host, very attentive to everything Thanks Hugo
Maribel
Excellent, 2 years ago
Great location, beautiful condo with the best view, and wonderful host!
Yuraima
Excellent, 2 years ago
Everything was very good, very friendly
Julie
Excellent, 3 years ago
Everything was great. It was clean and nice, and the location was very central. Hugo is a super host. Everything was excellent, 10 out of 10 If I came back, I would stay at this very place 😀
Host Response
Thank you so much for your feedback, Julie. You are excellent guests, responsible and respectful. Come back anytime; our doors are open for you.
Hiram
Excellent, 3 years ago
Thank you very much for your service. Definitely recommended.
Ana Elena
Excellent, 3 years ago
Many thanks to Hugo and his wife, who were always attentive and friendly. We loved the place, beautiful views. My family and I had a great time. Recommended space. We would gladly go back. :D
Cindy
Good, 3 years ago
Highly recommended to stay here, the The apartment is super equipped with everything you need for your stay there, the view from the balcony is beautiful, the decoration is super themed with summer and the beach, very clean and comfortable. Hugo always responded to questions or concerns in a timely and friendly manner during our stay there. We loved the pool and the private beach access. 10/10
Idalia
Excellent, 3 years ago
A great place for family vacations:)
Adrian
Excellent, 3 years ago
I absolutely loved the place and would come back! The shower in the master bedroom was hard to get in and out of but if want to take a bath I bet it would be amazing. I loved sitting out on the balcony to watch the sunset. The access to the plaza made it easy to get to the street and easier to explore. My kids didn’t mind that there was a Dairy Queen right there too. Hugo was easy to get ahold of when we needed him and was in contact in the Airbnb app.
Aldara
Good, 3 years ago
The magnificent accommodation, the view, the very nice sized balcony, a well-located apartment,
Maria
Excellent, 3 years ago
Great Place to stay in La Zona Dorada Mazatlán. Close to most restaurants and Clubs
Ricardo
Excellent, 3 years ago
Everything excellent
Ma Guadalupe
Excellent, 3 years ago
Everything was great! From check-in/ check-out. The place was very clean! Beautiful view from the balcony. The only thing wrong was the master bedroom split A/C kept making a clicking noise, but everything else was perfect. Hugo was a great. I did texted him a few times, and he responded in a timely manner. I recommend this place for your next vacation.
Host Response
Thank you very much for your positive feedback. We were not aware of the sound of the air conditioning, thank you for telling me. I hope that didn't stop you from resting. Come back whenever you want, the doors will be open for you.
Eugenio
Excellent, 3 years ago
A very well-located place New and clean, and Hugo is very attentive and helpful.
Omar Enrique
Excellent, 3 years ago
Excellent service, very good location, and the host is always available and very attentive… definitely a place you'll come back to.
Host Response
Thank you, Enrique, for your positive feedback and for taking care of our apartment. The doors are open for you.
Edlyn
Excellent, 3 years ago
This condo is beautiful, clean and very comfortable. The host was excellent and addressed our questions in a timely manner. The location of this condo is like no other. This condo has everything you need and more when you are on vacation. Everything is very clean, including linens and furniture. We definitely recommend this condo and will we book again when in Mazatlan.
Gerardo
Excellent, 3 years ago
Excellent location, clean, and everything was in order; Hugo was always on top of everything. 100% recommended!!
Host Response
Thank you, Gerardo, for your feedback. I hope you can come back; you will be very welcome.
Omar
Excellent, 3 years ago
The apartment is excellent, it has everything you need! Just as a suggestion, they should invest in a heated pool.
Host Response
Thank you Omar for your feedback! I will pass on your suggestion about the pool to the building management, as this is not up to us.
Fatima
Excellent, 3 years ago
An excellent place, I would definitely consider staying there again.
Host Response
Thank you, Fátima. We hope we have the opportunity again.
Sara
Excellent, 3 years ago
Recommended 100/100. Amazing place and access; the apartment is beautiful. I would definitely stay there again, and the Host was always attentive and responsive to messages.
Host Response
Thank you, Sara. You're always welcome to come back. We would be delighted to host you once again.
Daniela Itzel
Excellent, 3 years ago
Highly recommended!! Our stay in the apartment was great, it is very spacious, well furnished, the view from the main terrace is wowww!! In addition to that, it has 3 more. The host's service was the best, always attentive and kind. WE WILL DEFINITELY RENT THE APARTMENT AGAIN.
Vanely
Excellent, 3 years ago
great place to stay, feels like home. great view and a great sunset view.
Emma Erika
Excellent, 3 years ago
I loved the apartment... very good location, everything nearby... lots of restaurants, bars, and other places to have a great stay.
Host Response
Thank you Emma. Hopefully we can host them again, take care!
Luis
Excellent, 3 years ago
A very good place to stay in Mazatlan. The apartment is in excellent condition. Everything works properly and is of very good quality. I highly recommend this place for families.
Host Response
I wish you could come back Luis, the day you want the doors are open for you. Thank you!
Lorena
Excellent, 3 years ago
Very nice apartment and in a great area!! The beach is very nice. There is no Jacuzzi in the building, and the pool is not heated, so in winter, it is cold. Everything else is perfect!!
Host Response
Thank you for your feedback Lorena. The jacuzzis are not next to the pool. In this case they are inside the spa, which is an enclosed area. I apologize for not mentioning it earlier.
Juan Pablo
Excellent, 3 years ago
we're definitely back
Host Response
Whenever you like, it will be a pleasure to welcome you again.
Gabriel
Excellent, 3 years ago
I thought Hugo was very responsive when I had questions, has some small hiccups but nothing serious. I would definitely come back.
Miguel
Excellent, 3 years ago
Great place to stay at. Central to the city. Views are amazing. You get to see ocean side and the city side as well. definitely recommend!
Cuel
Excellent, 3 years ago
Excellent place and very well-located. It has an amazing view and very comfortable rooms; you can't hear any noise at all. Also, since it's in the Zona Dorada, everything is very close (OXXO, pharmacy, banks, bike and scooter rentals, beach, tours, etc.). The host is very friendly.
Erica
Excellent, 3 years ago
Great place to stay with beautiful views! Very clean, safe, and the host was amazing!
Melba
Excellent, 3 years ago
This place is amazing. My family and I loved it; we would definitely come back again! The host was super friendly. Even though we caused a few incidents, he was very nice to us. Many thanks for the thoughtful gesture upon our arrival and for the care and patience he showed us!
Ramiro
Excellent, 3 years ago
Excellent communication, a very nice place in a perfect area
Marco
Excellent, 3 years ago
Excellent place, very central, very clean, with a host who is very attentive at all times. I would definitely stay here again. 100% recommended.
Daniel
Excellent, 4 years ago
Hugo was an excellent host. The apartment was in perfect condition. He helped us resolve two issues quickly and effectively, and was always very helpful. We look forward to coming back soon.
Host Response
Thank you for your comments Daniel and again, for your understanding of the incidents. My house is your house, come back soon!
Jesus
Excellent, 4 years ago
Great location great place.
Lencho
Excellent, 4 years ago
Thank you for everything!!! The best vacations in the best place!
Host Response
On the contrary, we are fortunate to have guests like you.
Marlen
Excellent, 4 years ago
very good accommodation. We had a great time and were very comfortable
Mark
Excellent, 4 years ago
Amazing views of the ocean and city. Every room has an amazing view. Hot showers and comfy beds. Great spot
Patrick
Excellent, 4 years ago
Very nice condo in a great location. The location makes it easy to walk to many restaurants, ATMs, and shops. There is also a covid testing location near the Panama restaurant that you can walk to and get tested quickly if you need it to return home. Taxis also drive by the condo entrance very frequently, about every 1 or 2 minutes, so you can catch one at any time. The condo was stocked with all necessary items like beach towels, soap/shampoo, and kitchen items. The pool at the condo is amazing and the beach is also very clean and easy to access. There are showers at the entrance to the beach so you can wash sand off when you are going back to your room. The only trouble we had on the trip was that the building owners are implementing facial recognition for the elevators so we were not able to access one of them (1 of 3). Sometimes it would delay us getting to our room because the facial recognition elevator would be the one that was available at the ground floor and we would have to wait for someone else to use it or another person to come to the ground floor on a different elevator. A minor inconvenience, but worth noting if you are going to be staying on the 12th floor.
Gabriel
Excellent, 4 years ago
Everything was great with the host
Ivan
Excellent, 4 years ago
Excellent location and perfect for 7 people
Nayeli
Excellent, 4 years ago
Amazing place. Resort like stay! The place had More amenities than described! Would 100% recommend and we will be renting it out again for sure! Perfect communication with the host and the area of the stay is in the Heart of Mazatlán!
Cody
Excellent, 4 years ago
Hugo is the best place is truly amazing would come back 100%
Guillermina
Excellent, 4 years ago
It has very nice view and very large space we loved the place Thank you
Host Response
Guillermina and her group are very good guests. She called me to let me know about something that was accidentally broken and offered various ways to pay for the damage. Communication was very good, and they were respectful of the rules. They will be welcome back at any time.
Sergio C.
Excellent, 4 years ago
It’s a beautiful place to stay with a beautiful view everything close around it I will definitely recommend this place
Host Response
Sergio and his group are very good guests, we had no problems during their stay. I would really like to host again.
Joselyn
Excellent, 4 years ago
Excellent,recommended
Maria
Excellent, 4 years ago
This property is in the heart the golden zone of Mazatlan, walking distance to restaurants and bars. This is a spacious 3 room apartment in a brand new front beach building. We had access to all amenities including a steam room and a private 2 jacuzzi room with beach view. The swimming pool is amazing and the access to the beach made our stay wonderful. I would stay in this beautiful apartment again.
Maria Elena
Excellent, 4 years ago
Great place Hugo's service The best