Vale

Reviews

70 total reviews

91% rated 5★

70 reviews

4.90

2024–2026

Cleanliness 4.9

Accuracy 4.9

Communication 4.9

Location 5.0

Check-in 4.9

Value 4.9

70 reviews

Casa Badillo 2

Eric

Excellent, 8 months ago

Nice spot

Amazing stay! Vale was friendly and quick to respond. The place was clean, comfy, and in a great spot near shops. Easy check-in and fresh towels, I felt right at home. Would book again!

Host Response

Thanks Zlatko — I’m glad you felt at home and enjoyed the clean, comfy space and easy check-in. It was a pleasure hosting you, and we’d be happy to welcome you back to our house whenever you return to Cartagena.

The place was good overall. However, we had a recurring issue with a clogged bathroom. We had to call every day to have it addressed. Although the staff responded promptly, the repair was never permanent.

Host Response

Thank you for sharing your experience and letting us know how we can improve our house. We’re reviewing our maintenance procedures to ensure lasting solutions and appreciate your patience. We hope to welcome you back for an even smoother stay.

Val and her staff was Amazing they were professional, friendly and very attentive to our needs. The Chef was Great and the cleaning lady was awesome spotless cleaning and changing lines daily. Perfect location for all needs. I would highly recommend this Airbnb to anyone. On our next Boys trip we will definitely stay there again.

Host Response

Gracias Lamont por compartir tu experiencia y por destacar el profesionalismo de nuestro equipo. Nos alegra saber que disfrutaron de cada detalle en nuestra casa y será un placer recibirlos de nuevo en su próximo viaje a Cartagena.

Second time staying here. Happy to see that they added TVs to the bedrooms. Consistently had hot water, cool air conditioning, nice roof top jacuzzi, and everything was walking distance. The only negative is that pool table isn't any good. I love it here and I will definitely be back.

Host Response

Quinson, thank you for coming back and for the kind words — I’m glad the new bedroom TVs and rooftop jacuzzi made your stay comfortable. I appreciate your note and we’ll work on that issue to make the experience even better. Looking forward to welcoming you back to our house.

Vale was very responsive. I lost my phone the first day of the trip was extremely frustrating but Vale’s team made the experience still great. The housekeeper Sayuri was outstanding and very attentive and the food she prepared was spot on. There was also a guest experience host Valentina who gave us recommendations of restaurants, activities and booked our boat ride for us. We don’t speak Spanish so it was a bit difficult but Valentina was able to translate on our behalf which was a life saver. This was one of the best stays I’ve had. The AirBnB was really clean and looked like the pictures. I’ll definitely recommend Vale for anyone that I know coming to Columbia.

Host Response

Muchas gracias por tu reseña y por recomendarnos. Me alegra que todo saliera bien en our house; seguiremos mejorando la comunicación y los servicios para que futuras estancias sean aún mejores. Será un placer recibirte de nuevo cuando vuelvas a Cartagena.

Our experience at this Airbnb was nothing short of amazing. Valentina went above and beyond to ensure our stay was perfect. Her attention to detail and quick communication set this place apart. The housekeeping team, led by Sugey, kept everything spotless and comfortable. Their commitment to guest satisfaction was evident throughout our stay. Will recommend!

Host Response

Dylan, thank you so much for choosing our house and for highlighting how Valentina and Sugey made your stay comfortable. It was a pleasure hosting you and the rest of your group, and I’m glad our quick communication and attention to detail stood out. You’re welcome back anytime!

Great experience, we visited from canada and vale was very friendly and helpful from the beginning to the end of our trip. Cleaner/butler sugey was also very helpful during our stay. Location was amazing very central 5 min walk to the clock tower. All the restaurants and bars are within walking distance and 10 min walk to getsamani. highly recommend staying at this place and it was clean, central location and affordable.

Host Response

Gracias, Yashasvi, por elegir nuestra casa y por compartir tu experiencia. Fue un placer atenderte a ti y a tus amigos, y saber que la limpieza, la atención de Sugey y la ubicación central hicieron su estadía inolvidable. ¡Los esperamos de nuevo cuando deseen volver a Cartagena!

Great place to stay. Worth the price. Val and her partner were very slow to respond and only replied with copy and pasted responses. Focus your communication with Sayuris she's amazing and will take care of you while you're there. Santander is awesome as well. Aside from communication glitches it was an awesome spot and I would recommend.

Host Response

Thank you for choosing our house and for recommending it, David. I’m glad Sayuris and Santander took great care of you both, and I appreciate your feedback—we’ll work on streamlining our responses. Hope to welcome you back on your next visit to Cartagena!

I had a wonderful time in Cartagena and the apartment in El Centro exceeded my expectations. The location is perfect, right in the old town, so you can walk to everything: restaurants, historic sights and the lively nightlife. The place was very clean, well equipped and stylishly decorated, just like in the photos. I especially liked the colonial charm of the building and the safe, quiet atmosphere despite the central location. The host was very friendly, helpful and available at all times. I would definitely come back, absolute recommendation.

Host Response

Muchas gracias, Nuhi, por tus amables palabras. Nos alegra saber que tú y tu grupo disfrutaron de la ubicación, el encanto colonial y la tranquilidad de nuestra casa. Será un placer recibirlos de nuevo cuando decidan volver a Cartagena.

The apartment was amazing. Everything about it was fantastic, and our maid Sayuris did a fantastic job. Between the apartment and the service it made my vacation one of the best ever. Thank you Vale and David and hope to return again soon!

Host Response

¡Nos alegra saber que ustedes dos disfrutaron tanto de nuestra casa como del excelente trabajo de Sayuris! Gracias por compartir tu experiencia y por elegirnos para unas vacaciones inolvidables. Será un gusto recibirlos de nuevo pronto.

My and my friends stay at this wonderful Airbnb and thoroughly enjoyed our experience. We were walking distance to several tourist attractions and lively action of the city. The host was very responsive and helpful when needed. Would stay here again!

Host Response

Gracias por elegir nuestra casa durante su visita a Cartagena. Me alegra saber que ustedes y sus amigos disfrutaron la ubicación y nuestra atención. Será un placer recibirlos de nuevo cuando gusten regresar.

Sugey, the housekeeper, was the best! She was responsive and attended to our needs very well. We needed clean sheets and we were given them within 15 minutes of contacting her. Sugey and the chef were amazing to work with. The chef cooked an amazing breakfast for our family of 8. I left behind an item and Sugey was able to get it back to me. We felt safe because of the security detail. Very professional staff. Wolf stay in property again.

Host Response

Johanna, thank you for highlighting Sugey and our chef’s service—they’ll be thrilled to hear your kind words. I’m glad your family felt safe and well cared for at our house. We’d love to welcome you back anytime!

The Airbnb was a great stay in a great location. Host was responsive with any issues we had. Sugey was extremely helpful throughout our entire stay, cant thank her enough. The food cooked by the chefs was amazing.

Host Response

Brandon, muchas gracias por tus amables palabras. Me alegra saber que nuestra casa y su ubicación fueron de tu agrado, así como la atención de Sugey y la calidad de los platos. Será un placer recibirlos de nuevo cuando quieran regresar a Cartagena.

The house was very good, it has a lot of comfort, Sugey Vivanco was very kind to us, she took very good care of us and one of the things that I thought was incredible is that every day there was a person to clean the house and she was very kind. The caretakers are very friendly, and it's also a very quiet place with many amenities

Host Response

Gracias por compartir tu experiencia en nuestra casa. Nos alegra saber que la comodidad y la atención de Sugey, el personal de limpieza y los celadores hicieron tu estadía tan agradable. Será un placer recibirte de nuevo en Cartagena.

Actually, this is my second time in Cartagena. This place has no comparison. It is stunning. Everything is spotless clean. The Jacuzzy is definitely is big plus. While out. I cannot wait to get in because of the fresh air that is circulating. Each room has their own private bathroom. so nobody has to stay in line. I recommend that place to anybody who intends to stop by in Cartagena. Also I cannot finish without mentioning Sugey, the excellent housekeeper who paid to Everything. She is outstanding

Host Response

Thank you for choosing our house again and for your kind words about the cleanliness, jacuzzi, and fresh breezes. We’re delighted you and your friends enjoyed the private bathrooms and Sugey’s outstanding service. We look forward to welcoming you back on your next Cartagena visit!

Casa Badillo 2

John

Excellent, 1 year ago

Amazing as always, thank you!

Host Response

Thanks so much for your kind words, John. It was a pleasure hosting you and your friends at our house, and I’m glad you enjoyed your stay. You’re always welcome back whenever your travels bring you to Cartagena!

Excellent location, daily housekeeping included in the rate, each of the 4 rooms with its own bathroom. The stairs to the terrace are a little dangerous, but the outdoor space with the Jacuzzi is very comfortable and private. We really liked the property and the team's service was great! Recommended!

Host Response

Gracias Gloriana por tu recomendación y tu valoración positiva de nuestra casa. Nos alegra que la ubicación, la limpieza diaria y el jacuzzi hayan sido de su agrado. Tomamos nota de tu comentario sobre las gradas y ya estamos evaluando mejoras para tu próxima visita.

Thank you Vale for being a great host, thank you Sugey and your assistant for an awesome job every day by keeping the apartment very clean , communicate with us every morning , and always respond to our text messages right away, thanks to the BnB experiences crew for staying in touch with us regarding excursions and transportation this was the perfect location for my vacation, everything was a walking distance , ( Bars , clubs, restaurants , places to shop and sightseeing). I highly recommend this place, I will stay there again .

Host Response

Thank you, Lloyd, for staying with us and for your kind words. It was a pleasure hosting you and your friends at our house, and we’re glad the location and cleanliness made your trip easy. We look forward to welcoming you all back on your next visit!

This was a great stay. Sayuris the house assistant was incredible very helpful. The entire team made the stay very welcoming. I would recommend this stay for anyone wanting to stay within the historical area of Cartagena.

Host Response

Thank you for your kind words, Sean. I'm glad you and your guests enjoyed your stay at our house, and I'll be sure to pass on your compliments to Sayuris and the rest of our team. We look forward to welcoming you back on your next visit to Cartagena!

Unfortunately, our stay at your Airbnb was far below expectations, and I wanted to share the issues we encountered. Lack of Closet Space: None of the rooms had a closet, which made it really inconvenient to keep our bags open on the floor. While there were hangers provided, they were on a steel bar on the wall, which wasn’t an ideal solution. Hot Water Issue: We never had access to hot water for bathing. We reported this to the caretakers the day after our arrival, but no action was taken to resolve it during our stay. Insufficient Towels: Only four towels were provided for four guests. Given that we were a group of six, we expected at least twelve towels. This was another inconvenience. Lack of Cleaning and Towel Change: One day, cleaning was not done, and we didn’t receive new towels, even though we had requested them. We informed caretaker about these issues throughout our stay, but unfortunately, no timely action was taken.

Host Response

Thank you for your review and for sharing your experience. I’m sorry we did not meet your expectations and want you to know that we take your feedback seriously; we are already looking into improvements for our house to ensure a better stay in the future.

This was the perfect place for my family to stay. My husband and I and our two kids all got a bedroom and our own bathroom, which is such a luxury when traveling! The place looked just like the pictures, it was clean and spacious. The private rooftop patio and pool were amazing after a long day on the hot sun. The location was great! We could walk to anything in 10 minutes or less! We were greeted with fresh empanadas by the housekeeper at the door which was a nice touch.

Host Response

Thank you Jodi for your kind words. I'm glad you and your family enjoyed our house and all the little touches like the empanadas. It was a pleasure hosting you, and I hope to welcome you back soon!

Had a great stay at Vale's place. Location is perfect in the walled city. Kitchen is very nice. AC is available throughout the apartment. Bathrooms a bit small, but showers are nice with hot water. It is nice that each bedroom has a private bathroom. Rooftop is also nice, though I didn't spend much time there. Vale is friendly and accomodating, and housekeeping and maintenance are on site and responsive. Small inconvenience is that they key code was not made available until 3 pm on check in day, and this was not clear in the instructions. We wanted to check in early or leave bags and there was some wait to meet the housekeeper.

Host Response

Gracias por elegir nuestra casa y por compartir tus comentarios. Tomamos nota de lo del código y ya estamos trabajando para mejorar ese aspecto. Fue un placer recibirte; esperamos volver a tenerte con nosotros pronto.

Incredible location. No windows , lack of seating (uncomfortable couches) . But the simplicity was excellent. Bugs were all over the kitchen. Even before we had food in it. Vale was attentive for sure. Overall. Very positive for location and price and attentiveness.

Host Response

Thank you for sharing your experience, Matthew. We're taking your comments on comfort and cleanliness into account to make our house even better, and we're glad you enjoyed the location, simplicity, and my attentiveness. Looking forward to welcoming you again.

After visiting Cartagena more than 10 times to date, this was a gem in the heart of the city. It is less than a stone's throw to Exito, supermercardo/supermarket. The place was spotless and everything was nice in beginning. There host offered any service that you could imagine, I.e., tour information, housekeeping services are available as often as needed and if you desire to have home cooked meals daily, that service was also offered. I did assume that having a tankless water heater would afford ample hot water for 4 people but I did have to cut my shower short a couple of times. Also, by day 4, the ants and roaches showed up. As immaculate as the place was upon arrival, I didn't see how that was possible, but anything is possible. I would choose this property again and again.

Host Response

Thank you for your detailed review, Alonzo. We're thrilled you appreciated our house's location and the services offered during your stay. Your feedback regarding the hot water and pest issue is invaluable, and we'll address these promptly to enhance the experience. We look forward to welcoming you again!

⭐⭐⭐⭐⭐ Staying at this Airbnb in the Walled City of Cartagena was an absolute delight! The location was ideal, right in the heart of the historic area, close to fantastic restaurants and attractions. The accommodation was beautifully decorated, clean, and offered all the modern comforts with a touch of colonial elegance. The hosts were welcoming and attentive, ensuring a wonderful stay with thoughtful touches like local snacks (Welcome empanadas). The rooftop terrace provided stunning views of the city. This Airbnb exceeded all my expectations and made my Cartagena trip unforgettable. Highly recommend!

Host Response

Thank you for being such a wonderful guest, Diego! We're glad you enjoyed our house's colonial charm and the rooftop views. It was a pleasure hosting you and sharing a bit of Cartagena's magic through those welcome empanadas.

It was a good decision to stay in the apartment, I had everything super close and I didn't need to take a taxi to tour the city. Okay, Mary, Sugey, Alejandrina at all times were warm and very respectful, they were excellent hosts , the whole BNB team is A1. For this reason, I recommend the apartment and the additional services they provide.

Host Response

Gracias, Haydee, por tus amables palabras. Nos alegra mucho que hayas disfrutado de nuestra casa y de la cercanía a los principales lugares de la ciudad. Fue un placer recibirte a ti y a tu grupo, y nos encantaría tenerte de nuevo en el futuro. ¡Te deseamos lo mejor!

Vale's place was very convenient. We were able to walk everywhere we went. Taxis were only needed to get to and from airport. We decided to celebrate Christmas vacation with the whole family (3 adult children). The four bedrooms and 4 baths were perfect for the whole family. All of us used the roof top with "hot" tub. Hot tub was actual cool compared to outside temperatures and was comfortable. We walked to restaurants and shopping. We took advantage of the meal service for the first breakfast and Christmas eve dinner. There was plenty of food and we ate leftovers on the following days. The only minor negative was the different levels of floor that took a little getting used to.

Host Response

Gracias Tim por compartir la experiencia navideña con tu familia en nuestra casa. Me alegra que hayan disfrutado tanto de la ubicación, las comidas preparadas y las instalaciones. Apreciamos mucho tus comentarios constructivos que nos ayudarán a mejorar la experiencia para futuros huéspedes.

Casa Moneda

Clinton

Excellent, 1 year ago

Great Location & Great Host!

Host Response

Thank you, Clinton! I'm delighted that our house met your expectations. You all were wonderful guests, and I'd be thrilled to welcome you back to Cartagena anytime!

Breasy

Buy. Rent. Easy. Vacation rentals across Central America.

Explore

RentFor property managersAI agents

Destinations

Costa RicaMexicoNicaraguaAll destinations
Costa Rica

© 2026 Breasy. All rights reserved.

All destinations