Verna

Reviews

19 total reviews

89% rated 5★

19 reviews

4.89

2017–2024

Cleanliness 4.9

Accuracy 4.9

Communication 5.0

Location 5.0

Check-in 5.0

Value 4.8

19 reviews

2BR Condo in Playa del Carmen

Julie

Excellent, 2 years ago

Verna's place is beautiful, peaceful, and comfortable. The beach is gorgeous, with powdery-soft sand and crystal clear water. And the pool is incredible. It is easily the hugest and most beautiful I've ever seen, with bridges and islands. It's a great refuge to relax in a tropical paradise. Just a few minutes drive from the fun of Fifth Avenue, a must-see for shops, bars, and restaurants. Highly recommend for families or people looking for a beautiful, relaxing vacation.

Host Response

Julie, Thank you so much for your wonderful review and recommendation! We are thrilled that you enjoyed our place and the beauty of the property. The Mareazul beach and pool are tough to beat. Come back and visit us again. Verna and Rich

First, I would like to thank our host Verna & her husband for great communication before & during our stay. Second, our concierge, Jose Luis, was amazing from the beginning to the end! We came into Playa Del Carmen before hurricane Beryl touched down and he made sure we were checked in and had everything we needed to make it through the storm. Lastly, the condo is beautiful!! The pictures don't do enough justice for how amazingly put together it is. Everything that you could need for pool/beach day is provided. Perfect location. About 10 mins from Calle Cinco. All attractions/excursions are within 30 mins. I would definitely recommend this place to anyone planning to stay in Playa del Carmen. We will definitely be planning to return our stay with Verna!

Our family had an amazing time at Rich and Verna's place and we can't say enough good things about it. We've stayed a lot of Airbnb's and this was one of the best. Location was inside a newer and secured condo development, with beautiful well kept grounds, amazing pool that was huge and clean, and beach access with umbrellas and lounges provided by the staff. On site restaurants were pretty good too and downtown PDC was only about 10 min drive away with tons to do and eat. The unit looked just like the pics and was perfect for a family of four, very clean and quiet with a nice balcony to relax on in the morning or evening. Rich and Verna were very responsive and friendly and provided great recommendations for where to eat - I think we tried most of the spots they recommended and were not disappointed. Luis, their concierge, was also helpful and very responsive. We can't recommend this enough and would definitely consider coming back.

Host Response

Thank you Jeff for such a kind and thoughtful review. We are thrilled that you had such a good time at our place. We love it too! There is no place else in the area that is quite like Mareazul. We look forward to having you back!

We had an amazing stay! Absolutely beautiful beach, wasn’t busy at all. Everybody was super friendly. It was very easy to get a taxi, only a short 5-10 minute drive to 5th Avenue, and from there everything was walkable. The place was very clean, we loved to sit on the balcony!

Host Response

Thank you Bailey for your kind review. We are glad that you were able to stay with us and that you enjoyed our place so much. Our goal is to help our guests have that special stay. We too love to sit on the porch and listen to the birds sing. We look forward to your return visit!

Relaxing trip. We had a lovely visit to this beautiful condo. It is just as pictured, with lovely décor, comfortable beds and a fully stocked kitchen. The pool and beach were fantastic. The hosts go out of their way to make our trip stress free and Luis was available to answer all of our questions. We will be back!

Host Response

Thank you so much for your kind review, Joyce. We were happy to have you as our guests and glad that you had a wonderful stay. We will gladly welcome you back to stay with us again in the future! Verna and Rich

Everything was just as advertised, the apartment is very nice and the neighborhood where it is located is beautiful. Access to the beach is private and super simple, and the beach is beautiful. The only negative point is that the pool is not heated and the water was quite cold for the temperature it was, but this is beyond the apartment's control. I'd go back again.

This place is just amazing. Has everything you need to enjoy nature. The surrounding areas are full of it and the temperature pool makes it even better. We had one cloudy day and the pool saved the day. The apartment is exactly as the pictures, comfortable and cozy. Beautiful place. Verna and Rich are very responsive and concerned about our comfort. The concierge Luis was friendly and helpful. Thanks for allowing us to make great memories.

Our experience at this Airbnb was extremely positive, and we would highly recommend it to anyone looking for a comfortable and enjoyable stay in Playa del Carmen. The host Verna and the concierge Luis went above and beyond to ensure that our stay was a memorable one, and we would not hesitate to stay here again in the future. Thank you for a wonderful experience! One thing that really stood out to us was how responsive and attentive the host was. Whenever we had a question or needed assistance with something, the host was always available to help and replied to our messages immediately. This level of customer service really made us feel valued as guests and helped to make our stay even more enjoyable. Another highlight of our stay was that we had everything we needed, from booking transportation to making restaurant recommendations. We felt very well taken care of and appreciated the extra effort that they put in to make our stay more enjoyable.

Host Response

Layla - Thank you so much for your kind review and positive feedback. We do greatly value our guests and strive to provide the information and support to allow for a stress fee and enjoyable stay. We are so glad that you felt that come through. We look forward to having your family back to our special in the sun. Verna and Rich

The accommodation is a little less than what the photos show. It lacks comfortable spaces and cleaning details. The best thing is the location and the common areas, such as the pool and the beach. The paddle court is in terrible condition, it simply cannot be used. The hosts' service is the best. We spent a month in the apartment and worked without any problems accessing the internet. The TVs are old and the one in the main bedroom is not smart you can only watch antenna TV with poor quality you can only watch antenna TV with poor quality.

Host Response

Muchísimas gracias por los comentarios. Me alegro que la hayan pasado muy bien durante su mes en el departamento y hayan disfrutado del alojamiento, las areas combines y el buen wifi :) Sus comentarios y opiniones son de gran valor y tomaremos los pasos necesarios para mejorar y continuar ofreciendo la mejor experiencia. Quisiera haber sabido de los detalles de limpieza mientras estaban en el departamento para resolverlos de inmediato.

I stayed at Verna's condo for a month while working remotely. WiFi was fast, the place spotless (weekly maid service is included), and a stones throw away from relaxing at the pool, bar, or beach. Very easy to cook your own meals, (Chedraui is best quality grocery store) or take a taxi into town for dinner. Usually we would rent a car on weekends to go explore the Yucatan (we used Europcar). If you are looking for a tropical escape, I highly recommend staying at Verna's!

Awesome condo! We had a wonderful experience at Verna’s condo. She went above and beyond with all the information provided. Very detailed instructions and recommendations. All of the restaurant recommendations where awesome and on point. We also prepared our breakfasts and ate at the pool restaurant a couple of times. The condo management company representatives Luis and Fernando where very helpful and friendly. Luis was always available and answered our questions promptly. Will definitely return again. We do recommend you rent a car if you are staying here, unless you want to stay and relax the whole time. Easy to get taxis on location also. The complex was very well maintained and secured. Plenty of space for a family of 5 or more. The location is halfway between Cancun and the parks. There where lots of Covid test labs and mobile labs available in Playa del Carmen. We used La Clicsa Laboratorio. Gracias por todo 👍❤️

This condo was exactly what our family needed during this time. There was not a single day when we felt crowded on our private beach nor at the gigantic pool. Verna is a wonderful host. The location was exactly what our family was looking for. A rental car is a must if you want to go anywhere as the taxi service isn’t cost effective in the area. If you are looking for a home away from home with a beautiful pool and beach area, this is it. If you are looking for a party scene, you are far from it. Overall we’d choose this rental again.

Host Response

Thank you so much for your review. You and your family were lovely guests and we would love to have you back. I am so glad that you enjoyed the spaciousness of the apartment, the privacy of the property and the gigantic pool as well as the location away from the crowds. We look forward to having you stay again!

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