Rocio
Reviews
189 total reviews
86% rated 5★
189 reviews
4.81
2019–2026
189 reviews
Asael
Excellent, 4 weeks ago
The house exceeded our expectations. Everything was perfect with Rocio's service. Everything was very clear from the start. Highly recommended.
Host Response
It was a pleasure to welcome you, Asael. I hope you return soon. Wonderful guests.
Sergio
Excellent, 2 months ago
The house was very nice and very clean. We were very comfortable. Rocio is an excellent host.
Host Response
Sergio, thank you very much for your comment and rating. It was a real pleasure to have you at Casa Tonala. Thank you for taking care of the house and respecting the rules. You were excellent guests.
Fernando
Excellent, 2 months ago
Thank you for providing us with a very comfortable stay! Very nice and well-kept place to stay. 100% recommended. Thank you very much, Rocío. If we ever return as a group, we will consider your house!
Host Response
Fernando, thank you for your comment and rating 🙏 It was a pleasure to have you at Casa Tonala. Come back soon. You're always welcome 🤗
Paul
Excellent, 3 months ago
Comfortable place, quick responses. The Wi-Fi signal is the only issue. Apart from that, everything is very clean and pleasant. The pool water is always clean and warm. I would return without a problem.
Host Response
Paul, I appreciate your comment and rating. It was a pleasure to welcome you to Casa Tonala. I will take into account the issue of the Wi-Fi dead spots. Thank you very much. Your suggestions help us to improve every day. Come back soon. You will always be welcome.
Aradelia
Excellent, 3 months ago
“This house is incredibly spacious and well-maintained. Every bedroom has its own private bathroom, which makes it very comfortable for everyone. The property is exceptionally clean, and both the pool and the garden are beautifully maintained. It has everything you need for a comfortable and enjoyable stay. You really don’t need to leave the house because everything is here. Highly recommended!”
Host Response
Aradelia, it was a real pleasure to have hosted you. Thank you for your comment and rating. I hope you return soon. You will always be welcome.
Lizbeth
Excellent, 3 months ago
Everything was clean and nice Definitely go back
Host Response
Lizbeth, thank you very much for your rating and comment. A wonderful, responsible, and clean group. You will always be welcome.
Beatriz
Repeat guest
Excellent, 3 months ago
We had already come before. We like the place because it is very spacious. Although we are only a family, we all have privacy because of the size of the house. Well-kept gardens and a very clean house. A very peaceful place to relax. Temperate pool, adults and children enjoyed it
Host Response
Thank you very much, Beatriz, for your rating and comment. It is always a pleasure to host people like you who are kind and respectful. You are always welcome.
Amy
Excellent, 4 months ago
My family had a wonderful stay. We love the accommodation and, above all, we enjoyed the pool. We'd love to return soon. Thank you.
Host Response
Amy and her group were amazing guests—clean, tidy, and super friendly. They will always be welcome 🤗
Gerardo
Excellent, 4 months ago
We really enjoyed this weekend; excellent place to stay. Thank you very much for everything; we will be back soon!!!
Luis
Excellent, 4 months ago
Excellent place. Very nice, and the host was attentive.
Host Response
Luis, thank you for your rating and comment. It was a real pleasure to have you at Casa Tonala House. Come back soon; you will always be welcome. 🤗
Amanda
Excellent, 4 months ago
Rocio’s place was beautiful! My family and I had a great time. The house was clean and spacious for all my 12 guests. Looking forward to book Rocio’s home again in a near future .
Host Response
Amanda, I really appreciate your comment and your rating. It was a real pleasure to host you at Casa Tonala. Come back whenever you want; you will always be welcome. Blessings ❣️
Emilio
Excellent, 5 months ago
super excellent
Host Response
Emilio, thank you very much for your feedback and rating. It is and will always be a pleasure to host guests like you; you are always welcome. Blessings 😊
Andrea
OK, 5 months ago
Many of the beds were very uncomfortable, with hard mattresses in poor condition. Throughout our stay, the housekeeping and cleaning staff kept coming in unannounced, which made us feel uncomfortable because they seemed like just another guest; very little privacy.
Host Response
Thank you for your feedback. From the moment of their arrival, they were informed that the maintenance staff would come in to take care of the outdoor areas and the pool, which is necessary, especially because the wind makes the water dirty. This information was clear and accepted from the start. Regarding the mattresses, this is the first time we've received a comment like this. Comfort is subjective, and in the event of any dissatisfaction during your stay, the proper course of action would have been to report it at the time so that we could address it promptly. We remain committed to providing great service to our guests.
Sebastián
Excellent, 5 months ago
The accommodation was amazing; as many have mentioned, it is even prettier than in the photos. Highly recommended. In turn, Rocío was an excellent host, best regards.
Host Response
Thank you very much for your rating and comment, Sebastian. We look forward to seeing you whenever you like.
Rogelio
Excellent, 6 months ago
We really liked the house and everything it offered. We had a great time during our stay, and the pool was at the perfect temperature. We would definitely come back. Thanks for your attention and for responding quickly to messages.
Host Response
Rogelio, it was a pleasure to have you at Casa Tonala. I appreciate that you took care of and respected the house as if it were your own. I hope you return soon. Blessings
Patricia
Not good, 6 months ago
It was an unpleasant experience. Rocío, the host, violated Airbnb's principles and values. The cleaning lady gave us the house, warning us that visitors were not allowed, and if they are, they will have to pay and they cannot stay overnight, and in case of non-compliance, the contract will be canceled and they will be removed from the house in addition to disqualifying us on Airbnb. The house was rented for 15 people, some minors who were going from other municipalities to participate in a science contest, which meant that the house would be empty all Friday, even so we paid the difference that she accepted for the 5 more people and she never gave us the full services, towels, blankets. You warned us that we would be watched with the closed circuit, and where is the privacy? This is an immoral act and even a criminal offense. On Saturday, the bus that was supposed to pick us up at 10 was delayed, and in an inhumane act, at 11 they kicked us out without caring that they were mostly teenage girls
Host Response
Your comment is untrue and omits key information. Before your arrival, you were informed that the maximum capacity is 15 people. Even so, he checked in more guests (10) without authorization and reported a smaller number than the real one, violating the rules accepted when booking. Rules on visits, property use, and schedules are not optional; they are clear safety conditions. The camera system is declared, located only in common areas, and fully complies with Airbnb's policies. Regarding your departure, the schedule was set and you were in charge of the group. To present this as an "inhumane act" is a distortion of the facts. We're sorry you didn't respect the agreed conditions. Our priority is to maintain order, safety and respect for the rules. Next time you make a reservation, don't assume that nothing will happen, read the rules of the places and if you don't agree or it doesn't meet your needs, don't book.
Fernanda
Excellent, 7 months ago
Everything was great, I just wish it had more lighting
Host Response
Hi Fernanda, thank you very much for your rating and comment. I didn't understand the part about having more lighting, since the house has a lot of lighting, but in any case I appreciate your suggestion, which I will take into account. Blessings
Za-Zil
Excellent, 8 months ago
The house is very large and comfortable, we had a great time. I totally recommend it...
Regina
Excellent, 8 months ago
A beautiful and very comfortable house, which meets what is indicated and more, the host is always attentive and willing to help and answer any questions.
Elizabeth
Excellent, 9 months ago
Honestly, everything was excellent, the house was very spacious and comfortable, the pool was a plus, my children loved it.
Host Response
Elizabeth, it was a real pleasure to have you as guests. I am very happy that you enjoyed your stay. Come back soon, 100% recommended.
Sonia
Excellent, 9 months ago
The house is very nice and comfortable, the stay was very pleasant, the internet failed a little but it did not affect our visit, I definitely recommend it and would stay there again.
Host Response
Sonia, it was a real pleasure to have you at home Tonala. I apologize for the internet inconvenience. Thank you for letting me know and I have reported the inconvenience to the service provider. Come back soon.
Chris
Excellent, 10 months ago
Great place since we had a few family Members come in from out of town
Host Response
Thank you for your rating and comment, I wish you all the happiness in the world and I hope to have you again at Casa Tonala.
Sergio Alonso
Excellent, 11 months ago
Everything was very satisfactory and excellent communication.
Host Response
Thank you very much Sergio, it was a pleasure to have you again at Casa Tonala, you are wonderful and responsible guests. We look forward to seeing you when you like.
Cristha
Good, 1 year ago
Everything is very good. 👍🏻 The house is impeccable and comfortable. Very spacious and the area is quiet. We came from outside and felt a a little fear of the municipality where it is located but everything was very quiet and safe. There were some maintenance details that were communicated to the host, and it was resolved. I would rent again.
Thalia
Excellent, 1 year ago
Very comfortable, the truth is that the house is very cozy and the pool is super nice. My family and I liked it a lot. We had a great time
Daniel
Excellent, 1 year ago
Excellent accommodation and a very good host, thank you very much
Host Response
It is a real pleasure to welcome people like Daniel, responsible, polite and attentive to the rules, I recommend them 100% super polite and attentive.
Minerva
Good, 1 year ago
The house is beautiful and very comfortable
Isaias
Excellent, 1 year ago
The house exceeded our expectations! It's much better than the photos: very spacious, with large and comfortable rooms. What we enjoyed the most was the pool, which is an excellent size and, being heated, we were able to use it throughout the stay regardless of the weather. It was always warm and ready to be enjoyed. In addition, Rocío's service was excellent, she was always attentive and responded quickly to any questions. We would definitely come back.
Host Response
Isaias, thank you so much for your rating and comment. It was a pleasure to have you at Casa Tonala, I hope you return soon.
José Fernando
Excellent, 1 year ago
Nothing compares to the photos, the house is much nicer in person, we loved the pool because the water was always warm and the house is much larger than what is shown. We felt very private and very comfortable. The only observation is that we struggled because there is no shampoo and very few towels, since we needed them for the pool and when bathing. But we loved it!
Host Response
Thank you so much for your rating and feedback, it was a pleasure to have you at Tonala.
Cecilia
Excellent, 1 year ago
beautiful, clean, had everything that I was looking for quite and a nice place
Javier
Excellent, 1 year ago
Beautiful house to relax and spend a few days, Rocio, Julio and Magda were great hosts.
Host Response
Javier, it was a real pleasure to have you at Casa Tonala. I am infinitely grateful for your rating and comment. We'll be waiting for you again.
Fabiola
Good, 1 year ago
Wish we would have been provided more towels or access to a washer and dryer. Other than that it was great!
Host Response
Hi Fabiola, what Casa Tonala offers is clearly detailed in the Airbnb app. I suggest that for future reservations you read the rules and what each accommodation offers and agree so as not to affect the hosts with your rating. Blessings, you were a great guest.
Cesar
Excellent, 1 year ago
Great comfy spacious home!
Luis Miguel
Excellent, 1 year ago
An excellent place to rest and enjoy with the family. Me and all my guests loved it. Definitely highly recommended to enjoy with your family. We definitely had a very special weekend. Thank you very much.
Host Response
Luis Miguel, it was a real pleasure to stay with you. People as nice and responsible as you are always welcome 🤗
Liliana Patricia
Excellent, 1 year ago
Everything was excellent. The house was fabulous, we hardly took advantage of it because we weren't there, but we hope to return soon to enjoy more of its beautiful spaces 😉
Host Response
Thank you very much Lili for your comments and your rating, they were wonderful guests, very responsible and with excellent communication, always welcome 🤗
Monserrat
Excellent, 1 year ago
I really loved the house, it really fulfilled everything promised, the pool water was super warm and the gardens were super nice, it gave you a very nice vibe. The only thing ☺️ is that the internet went out a lot, but it didn't hurt much since we wanted a vacation without so much technology, I would definitely stay there again!! Many thanks to the host who was always attentive
Host Response
Montse, thank you very much. They were great guests, and will always be welcome.
Robert
Excellent, 1 year ago
The pictures don't do it justice. Beautiful place very spacious
Host Response
Thank you very much Robert for your rating and your comment was a real pleasure to receive you, come back soon. Blessings ❣️
Elizabeth
Excellent, 1 year ago
Our second time staying at Rocio’s beautiful Airbnb. Lots of rooms and bathrooms. Well kept and clean. Hostess is friendly and response quickly. We have been very happy with our stay.
Host Response
Thank you very much Elizabeth for your rating and comment, it was a real pleasure to have them at home, come back soon you will always be welcome 🤗
Alejandra
Not good, 1 year ago
If I had everything in the 100 functional, lamps, TV, Internet, it would be worth the 100, but the worst of all is that very demanding in everything and does not have the service at 100 and the beds are super uncomfortable you can not sleep of what you will say they are
Host Response
Hi Alejandra, I am very sorry for your comment, I was demanding with you porqye you abused the trust I gave you, you entered more people than the reported and you did not inform me and even so I don't charge you, you asked for permission to take 1 old dog and you brought 2 super hyperactive, of this I tell you I have evidence since I have a closed circuit, what for you is a hard bed for others is a firm mattress that helps with your back, I qualify you with 5 stars not to hurt but here I leave my real review of what happened, there was an abuse of trust on your part for that reason I wrote to you to ask that I was passing with 8 cars inside the parking lot and more than 20 people in the house. Blessings ❣️
Sal
Excellent, 1 year ago
Rocio’s place was perfect for our big family. There was plenty of spaces to gather and as well privacy space for each separate family members. The home is really beautiful, pictures don’t do it justice. The location is easy to get to and close for our visits to GDL and the surrounding areas. We only wish to have had more of an extended visit. We will keep this place as a favorite and hope to stay there again.
Host Response
Thank you very much Sal it was a real pleasure to welcome you, always welcome, Happy year 2025
Juan
Excellent, 1 year ago
Wonderful place for small gathering and relaxation
Beatriz
Repeat guest
Excellent, 1 year ago
Very comfortable place and larger than what is seen in the photos. The 4 upstairs bedrooms with its full bathroom. The bedroom below with a half bathroom that is also used in a common area. The pool has a very good depth (1.40mts). The whole family is more than satisfied, everything is very clean from the house to the whites. We really look forward to returning soon.
Host Response
Thank you Beatriz, it was a pleasure and a pleasure to welcome you, we look forward to seeing you soon.
Alina
Excellent, 1 year ago
Beautiful home and very nice stay, we loved it, we hope to be back soon.
Yoseb
Repeat guest
Excellent, 2 years ago
This is the second time that we are in this beautiful accommodation, they supported us at all times to make our stay the most pleasant, thanks to Rocío and Magda for always being on the lookout. 100% recommended. ✅
Host Response
Thank you Yosef for your kind qualification, it is always a pleasure to have you at home Tonala, welcome always.
Jorge Eduardo
Excellent, 2 years ago
The house is impeccable, the pool is amazing, and the right spaces to socialize.
Ana Lia
Excellent, 2 years ago
A very spacious house for the family. Everything is very nice and clean. Thanks for the stay
Host Response
Thank you Lía for your rating and your comment, it was a pleasure to receive such nice and responsible people like you, you are welcome at Casa Tonala.
Deisy
Excellent, 2 years ago
Beautiful house
Javier
Repeat guest
Excellent, 2 years ago
Always such a great time here... This home has become such a special place for me.. This is where I met my love My niece introduced her to me here.. Now I have married her Therefore I'll be here over and over I actually love to buy the home It's beautiful 💕 Everyone's great here I highly recommend it
Host Response
Wowwww Javier that nice to hear your story, many congratulations, that they are very happy, they will always be a pleasure to welcome you, great people and wonderful guests 🥰
Aurora
Excellent, 2 years ago
Very nice place for a family we loved it
Luis
Excellent, 2 years ago
Rocío's house is beautiful and impeccable. The facilities and amenities are excellent, just as described. The photos of the pool make it look smaller than it really is. It is excellently heated and everything is very good. The only recommendation for future guests is to keep windows and doors closed, since there are many flies around. But Rocío definitely invites you to come back. We had an issue that was beyond Rocío's control since it was external, but she was very friendly and helpful in communicating with the authorities so that we could rest assured. Her response and empathy were good. We would have liked to have known about this issue before experiencing it, but we understand that it was not within her power to mitigate it. Other than that, we highly recommend staying at this place.
Host Response
Luis Thank you very much for your rating and your comments few people like you, it was a pleasure to have you at home tonala, thank you for your support and understanding, you will always be welcome in my house. Blessings
Ivonne
Good, 2 years ago
Good stay
Host Response
Hi Ivone I see that we were not favored with 5 stars, in location you put me 2 stars and the location comment is uncomfortable, I recommend the next time you book on airbnb to be well secured from the location of the accommodations so you don't have this kind of mistake. You had the option to cancel the reservation if you did not like the location and you did not, for your next booking I recommend the Andares area there are excellent accommodation options. Cheers.
Brenda
OK, 2 years ago
The house is very large, but two rooms do not have air conditioning, which makes it a little difficult to sleep. The gardens are very well maintained.
Host Response
Hi Brenda, I regret your rating, surely it was due to the fact that I could not give them extra time at their check-out, as far as the water is not a problem of lack of cleanliness of the sisterna, the turbid water is coming directly from SIAPA is a problem that is having Jalisco in many colonies, as for the air clearly in the description of my listing says what I offer and already the guest decides to accept or not, there are fans in each room and windows with super large screen it is a shame to receive such a rating
César Enrique
Excellent, 2 years ago
Very good stay. There were no problems with the check-in or check-out. Everything was excellent.
Host Response
Thank you very much Cesar, it was a pleasure to welcome you, you will always be welcome.
Javier
Repeat guest
Excellent, 2 years ago
What an amazing place Would definitely do it again Host was so attentive Responded quickly Was an incredible experience ❤️❤️
Host Response
Javier I am very happy that you had a good time and enjoyed your stay, you are an incredible person, it was a pleasure to welcome you, come back soon.
Rosie
Excellent, 2 years ago
Family and I had a great stay. House is spacious, clean, quiet and Very RELAXING. Outdoors and Pool were very inviting. I recommend this BEAUTIFUL home. Definitely will come back.
Host Response
How happy you make me your comment Rosie, it was a real pleasure to host people like you and your group, you will always be welcome with great affection. Blessings ❣️
Jose
Excellent, 2 years ago
A quiet place to rest and have a relaxed weekend with family and friends
Host Response
Thank you for your rating and comment, it was a pleasure receiving you, thank you for treating the house as your own, come back soon.
Maria Isabel
Excellent, 2 years ago
It is what we expected, ideal for the family. Our stay was very cozy and pleasant. We will return 😃
Host Response
Thank you very much Isabel for your rating and comments, it was a pleasure having you at home Tonala, thank you for the very good suggestion we will consider it 😊
Isabel
Good, 2 years ago
The house is spacious and very comfortable, as shown in the photos. The pool is very warm at any time you use it. The gardens are spacious, and all the vegetation around the pool is very beautiful. Definitely a very beautiful house. And thanks to Rocío for the good communication. She was always available.
Host Response
It was a pleasure to have you at home Tonala, I hope you come back soon, you will always be welcome, Blessings.
Sonia
Excellent, 2 years ago
Thank you for everything!!!!!!! A very beautiful place to stay. I hope to visit again
Janette
Excellent, 2 years ago
A very nice place to relax and enjoy
Host Response
Thank you very much for your kind comment, I am very happy you had a pleasant stay, excellent guests, polite and very responsible, congratulations. Always welcome.
Maritza
Excellent, 2 years ago
A house with lots of space for the privacy of each guest and a pool with a very good temperature. Many shops nearby.
Berenice
Excellent, 2 years ago
A very good place to spend a family weekend and relax in the pool. The house is very clean and all the facilities work very well.
Jaime Ulises
Excellent, 2 years ago
The host was always available for us. The house is very nice and very comfortable
Host Response
Thanks to you great guests, you will always be welcome.
Rogelio
Repeat guest
Excellent, 2 years ago
I hope to return soon
Host Response
It will be a pleasure to welcome you again, thank you for treating the house as your own, you will always be welcome. Blessed 2024
Salvador
Excellent, 2 years ago
excellent accommodation, everything was perfect, thank you very much, I would definitely come back
Host Response
Thank you very much Salvador. It was a pleasure to welcome you, come back whenever you like.
Marcy
Excellent, 2 years ago
Stay was wonderful place is beautiful and very spacious. Close to shopping and grocery stores. The only thing I did not like is that she has lots of glass vases all over the house. We traveled with children and I requested that she please put away the vases which she completely ignored then we broke a vase which she then charged us $46. for.
Gil
Excellent, 2 years ago
The house is wonderful. It exceeded our expectations. A very serene and beautiful space. Rocio is an excellent host. Very polite and friendly and always available to answer our messages. We hope to returning many times.
Host Response
Gil thank you so much for your feedback, people as cute as you and your group will always be welcome.
Oscar
Excellent, 2 years ago
Rocio was very kind and always in communication. We rented the place since we were very close to there and it couldn't have been a better decision!
Host Response
Oscar a pleasure to welcome you, thank you for treating the house as your own, please come back soon.
Maria Susana
Excellent, 2 years ago
nice, clean and private
Fani
Repeat guest
Excellent, 3 years ago
This is the second time we have visited this house, they are always very attentive and provide us with everything, our stay was everything we expected, pleasant and quiet, the water temperature of the pool was perfect all the time, inside the house everything was clean and tidy, we all enjoyed the house very much and we are already planning to return again.
Host Response
Thank you very much, Fani. It is always a pleasure to have you. Thank you for taking care of the house as your own. They are
Irasema
Excellent, 3 years ago
Beautiful house for vacation, the pool is warm, the water is very nice for swimming, a large and very nice garden, it has all the kitchen utensils, you do not need to bring anything, it has enough towels for everyone and extra quilts... just one bad thing is that in two rooms there is no air and in Guadalajara it is already very hot and you cannot sleep without AA and a sofa bed was moved from a room without air to one with air to be able to sleep all comfortable... we were pure women and for that movement they want to charge me 500 pesos and the truth is I do not know, it does not seem fair but... I do not give a bad evaluation because the house does not have any but and Rocio is an excellent hostess, only that but that 2 bedrooms do not have air and hopefully they will consider putting it, Guadalajara is hot, it is not like before
Host Response
I'm sorry, I'm not okay with the payout. In the rules that were clearly sent, it says not moving furniture and if they did return it to its place since failure to do so involves hiring 2 men who did it. The furniture they moved is a very heavy cana couch from the ground floor to the top and they did not return it. That's why the cleaning girl can't charge it and take it with 2 boys, who unfortunately don't pay for work, moved jobs and they had to return them to their place. If I would recommend READING THE RULES and DIRECTIONS and thus avoiding a bad time. Thank you for your rating.
Israel
Excellent, 3 years ago
Excellent stay!!!
Host Response
Israel, I am infinitely grateful for your rating and your comments. It fills me with joy and satisfaction to know that you were happy at Casa Tonala. COME BACK SOON!!! They will always be welcome.
Betsabé
Excellent, 3 years ago
A very beautiful house, garden and pool in excellent condition. Very spacious and comfortable spaces. My family and I had an excellent stay.
Patricia
Excellent, 3 years ago
I loved the house. Everything was very clean and the pool had very warm water. The beds and pillows were very comfortable. It was an excellent place to rest. The host was always attentive. I hope to return soon.
Lizeth
Excellent, 3 years ago
The house is very nice. I will definitely return.
Host Response
Thank you for your comments, Lizeth. We fumigate every month. Unfortunately, we are in a farming area, as you can imagine, and there are field rodents that are impossible to get rid of. You probably saw them outside. In fact, we have two kittens that we keep in an enclosed area to prevent them from entering the house. As for the cockroaches, it's the rainy and hot season, and they come out through the drains. It's a bit complicated, and it's not uncommon for them to appear sporadically, especially in a rural area, as I mentioned. Thank you very much for your comment. We will be very attentive.
Eunice Alejandra
Excellent, 3 years ago
I loved the house. We'll be back.
Host Response
Thank you very much Eunice to us we also loved you, thank you for treating the house as your own. We'll be expecting you soon.
Jessica
Excellent, 3 years ago
Great place to have a family reunion, the internet is not that good. But this is the kind of place to disconnect. Swimming at midnight was amazing.
Host Response
Jessy, thank you for choosing us again. I'll look into the internet issue to see what happened. You will always be welcome.
Mercedes
Excellent, 3 years ago
Excellent house. We spent a few very comfortable days. The luxurious, heated pool, which we enjoyed to the fullest, is not missing anything. The kitchen has everything. Excellent. Just as a recommendation, the Wi-Fi is a bit unstable. It doesn't reach the pool area where we wanted to play songs, but despite that, the house is beautiful and very comfortable.
Host Response
Thank you very much, Mercedes, for your rating and for your comment. I will take action regarding the wifi in the pool area. We look forward to seeing you soon.
Lillianna
Excellent, 3 years ago
Loved this place. Inside was so beautiful and the back yard made us never want to leave. The pool was wonderful.
Angela
Excellent, 3 years ago
Excellent house for all kinds of occasions, superbly equipped, clean, warm pool, and everything in order. We went as a group of friends and loved it!
Rogelio
Repeat guest
Excellent, 3 years ago
Excellent place, very nice house, I hope to return soon
Host Response
Thank you, Rogelio. It was a pleasure to have you at our home in Tonalá. You will always be welcome.
Agapita
Excellent, 3 years ago
Everything was great, and the house is beautiful, but the pool needs maintenance.
Luis Angel
Excellent, 3 years ago
An excellent house. I found it very clean. Pool with hot water, good facilities, very nice. The people who welcomed us...! Excellent service.
Host Response
Thank you very much, Luis. It was a pleasure to have you as guests. You are always welcome.
Teresa
Excellent, 3 years ago
Just like the title says "Beautiful house", very clean, tidy and we enjoyed it, thank you, we had a great time
Host Response
Thank you very much Tere, I'm glad to know you enjoyed your stay. It was a real pleasure to have you at Tonala. You are welcome anytime you like.
Ociel
Excellent, 3 years ago
Excellent house, met my expectations, very clean and friendly service. Recommended for having fun with the family.
Host Response
Thank you very much Ociel, it was a real pleasure to have you at home Tonala, you are welcome whenever you like, Blessings.
Josam
Good, 3 years ago
Spacious, comfortable, with good amenities, it fully meets the description of the ad, it surely exceeds your expectations. As a point of improvement, the person who receives the house at the end of your stay should be friendlier and have a better attitude.
Juan
Excellent, 3 years ago
This house is something else, it put the cherry on top to our trip. It is a true oasis with its great pool and extended patio area. The house itself is gem and my entire family could not say enough of my choice to book this great place. Rocio was very responsive and quick to resolve all my questions.
Deyra
Good, 3 years ago
The place is nice and very spacious. I think it's missing some things that go with the number of people that can stay. The kitchen utensils need to be renewed, and maybe heating for the cold in the bedrooms. Very clean. The pool is warm! Yes, I recommend it.
Host Response
Thank you very much Deyra for your contribution, we will take into account the large utensils and the comal. The air conditioners are hot and cold, they only had to change to hot and set the desired temperature, if you had told me I would have gladly helped you. We left several extra blankets. I hope they helped. Thank you for your contribution and your preference.
Eduardp
Repeat guest
Excellent, 3 years ago
Rocios house is very beautiful inside and outside. Very spacious with bathrooms in every room. Kitchen has everything you need to cook. Has a lovely,big pool . The only complain or concern was that there were some wires that were open/cut next to the machinery of the pool and one of the kids stepped on the bar side and made a spark which could of been dangerous. There’s also a guy living in the back but is not so helpful like the other guy Juan. We have stayed here before that’s why we know. Also this time we went there was a lot of cockroaches around the pool, when last time there was none. There was also cockroaches,little ones in two bedrooms. A lady by the name of Magda is there to receive you and is very kind and helpful. A beautiful house, just located in the wrong location. But if you know your way around there it will be easy to find.
Eduardp
Repeat guest
Excellent, 3 years ago
Excellent stay, the second time we stayed here in this beautiful residence Beautiful and very spacious rooms Heated pool, everything was perfect. Thank you Magda
Dinorah
Excellent, 3 years ago
Very large house, it has all the amenities, clean and very pleasant stay.
Francisco
Excellent, 3 years ago
Recommendable
Christian Michell
Excellent, 3 years ago
Excellent place😄
Maria Guadalupe
Excellent, 3 years ago
A very nice, clean and very spacious place, the service was good and it has everything you need to enjoy your stay
Denisse
Excellent, 3 years ago
Everything is super nice, comfortable, clean, the beds are super comfortable
Host Response
Thank you very much for your nice comment. It was a pleasure to have you at Tonala. Come back soon, you will always be welcome 🥰
Yoseb
Repeat guest
Excellent, 4 years ago
Excellent in every aspect, I took a large group, Rocío gives you solutions for everything. Highly recommended. ✅
Axel
Excellent, 4 years ago
The house is very spacious and nice, definitely much better than what you see in the photos. Communication with Rocio is excellent. She was always very attentive to all our questions.
Victor
Excellent, 4 years ago
Everything was great we loved everything about the house! Pictures do no justice for the house, it looks way better in person..
Norma
Excellent, 4 years ago
Beautiful stay
Michelle
OK, 4 years ago
Very pretty house! The house was very spacious. I will say though, be very mindful of every single item in the house as she will count every last bit of it. I got charged for items that were “missing” then after, found out they were all there. Also, I would suggest that the host put in a washer/dryer unit as we were charged extra since we weren’t able to wash during our stay. Lastly, there is a house in the back with a man who walks around the house and keeps an eye out. I don’t remember seeing that in the listing so It should be known! Wifi worked maybe 2 hours a day, so this house is perfect if you are looking for a disconnected getaway!