Roberto
Reviews
Superhost99 total reviews
91% rated 5★
99 reviews
4.91
2022–2026
99 reviews
Rodolfo
Excellent, 1 month ago
The place and service were excellent. Thank you very much.
Victor Daniel
Excellent, 6 months ago
Amazing accommodation, 100% recommended
Sandra Isela
Excellent, 7 months ago
Everything was excellent!!
J Jaime
Excellent, 8 months ago
Pleasant
Becky
Excellent, 8 months ago
Our family of six loved the Bulongo apartment. The team was so responsive and accommodating, they let us check in a little bit early, met us to check in and show us the apartment, and we’re always so communicative. The apartment is beautiful and the grounds are absolutely gorgeous, including the beach, the swimming pools, and the restaurants. We loved it. It was a perfect place to spend four nights and the weather was perfect
Adriana
Excellent, 8 months ago
I think the apartment is too small for the price I paid
Margarita
Excellent, 8 months ago
Very nice accommodation, as for the amenities they are fine (not counting that 2 of 4 pools were cold) however the entire clause of "fines" by the condominium administration is exaggerated and ridiculous, you end up more careful not to "commit any infraction" than enjoying your stay, I would recommend that the hosts attach in their publications that picky regulation that the administration makes guests sign because if not, you can't access the accommodation, I understand that there are rules that must be followed for harmony, but things like for example... your cooler must be dark gray, igloo brand, if not, you can't use it in the condo, it seems overly ridiculous to me, but good in terms of accommodation, very comfortable, clean and excellent service from Alan, always attentive.
Dayana
Good, 9 months ago
Very attentive and friendly. The apartment matches the photos. The quality of sheets, towels and dishes could be improved. The view is beautiful and the condo is one of the best in Nuevo Vallarta.
Isabel
Excellent, 1 year ago
Very nice place. We were very well taken care of. The instructions were very clear. Alan is always attentive to any detail. The apartment is very clean and tidy with everything you need! Certainly as described Thank you for your hospitality !!
Rodrigo
Good, 1 year ago
The place is very nice, quiet, the food is very good in the Miche Pos restaurant, we were able to go to the sea every day, the apartment is very comfortable, it seemed absurd to me that they charge for using the Kids Club, for the same reason it was always empty, the waiters at Miche Pos are very friendly, and the other restaurants are quite good. The beach is nice and quiet for children. The Kiwi cafeteria is all very tasty. We liked it and really enjoyed the vacation.
Ana
Excellent, 1 year ago
The apartment is very nice, very well organized and comfortable, it has everything you need. Roberto is very friendly and is always attentive to everything, very understanding and gave us great tips. The apartment complex is beautiful, the sea has some rocks but also areas with sand, beach shoes help a lot with that since the sea is not so deep, it allows you to walk safely. The pools are at an excellent temperature and the Roof top has the best view!! We will definitely be back!!
Mario
Excellent, 1 year ago
Excellent service, very willing to help and advise on our trip.
Antonio
Excellent, 1 year ago
Very comfortable, clean, in a quiet and private area, highly recommended, thanks.
Jose Enrique
Excellent, 1 year ago
Excellent, I would return again
Lucy
Excellent, 1 year ago
The place is beautiful, quiet, and perfect for relaxation. It was a bit difficult to find due to the gps having weird directions, but that was quickly resolved. Roberto was there to meet us for check in even though it was later than we had mentioned to him, that was very nice. The apartment is very spacious and the entire resort is quiet. We loved it! Overall, we would definitely recommend Roberto’s place and would love to come back soon! Big shout out to Roberto for putting us in touch with Mara - she cooked some delicious meals for us!
Alo
Excellent, 1 year ago
Everything is great, quiet, excellent for families and children! Super parent 100% recommended
Stephanie Carolina
Excellent, 1 year ago
The place was very nice, it matched the pictures exactly, the view is beautiful, facing the sea, it has 5 beds, 2 bathrooms, it does have hot water, there is a Jacuzzi, although it didn't retain the water, it came out and didn't fill up so easy, it has all the kitchen utensils, cups, plates, knives, etc., it's very well equipped, also in the bathroom, soap, shampoo, etc., Roberto's attention was very good, he was there before our arrival to receive us, although in the end I would have liked him to give us instructions about our departure, since the cleaning girl arrived at 9:30 a.m. and we felt a little rushed to leave... Overall I would come back, I loved my stay, I felt right at home!
Gabo
Excellent, 1 year ago
Excellent stay
Mary-Jo
Excellent, 1 year ago
One of the best AirBnb hosts we've had. Excellent, and truly 5-star. Stay here! You will NOT regret it. (The pools and the grounds are truly unbelievable.)
Mariana
Excellent, 1 year ago
The stay was very comfortable. Roberto was on the lookout the whole time. The apartment is identical to the pictures. Thank you so much!!!!
José De Jesús
Good, 1 year ago
It is a very nice place and they have a restaurant that serves very good and varied food
Irene
Excellent, 1 year ago
Roberto is an excellent host! The apartment was very comfortable and the location is perfect!
Jp
Excellent, 1 year ago
We loved the peninsula the location and the pool are superb. Roberto is a attentive and very kind host.
Gustavo
Good, 1 year ago
The apartment was fine for 6 people with everything necessary. Towels were missing but Roberto brought the ones that were missing very quickly. It was a bit noisy from room 2 to 3 because of the wall that is made of drywall. In general, the bed in the main bedroom had a mattress cover that makes the bed softer, which for me was a bit uncomfortable since I have back problems and it was very soft. But Roberto's attention to all requests was very quick, if something was missing he was sure to find a way to fix it. I didn't like the complex's beach, too many stones. The pool next to the beach is the only one heated, the others are a little cold, especially for children.
Pablo
Excellent, 1 year ago
Everything about the stay was great, the apartment and complex were amazing and had a ton of amenities. Check-in was very smooth and the host was very nice.
Napo
Excellent, 1 year ago
Excellent host
Brenda
Excellent, 1 year ago
We had an excellent experience in this apartment. It's very nice, spacious and has many amenities that make it even more comfortable. The place is amazing, surrounded by nature and with a beautiful beach, ideal for relaxing. The food is delicious and the prices are fair. The drinks are also good, although a bit above the average price, but it's still worth it. It also has a shop and a cafeteria, so you don't need to go out to get what you need. Best of all was the attention of Roberto, the host. He was very clear in explaining everything to us and was always available to help us with whatever we needed. He is super friendly and was attentive to every detail to make our stay even more pleasant. Highly recommended!!!
Alfonso
Excellent, 1 year ago
Excellent place and the apartment is very comfortable, as well as the host's service
Marcela Andrea
Excellent, 2 years ago
Thank you very much Roberto for your attention. The apartment is very comfortable and very well-located. Match the photos. Amenities are upscale. We loved the place. We had a great time.
Carlos
Excellent, 2 years ago
Everything was excellent, my family and I had a good weekend, in this incredible apartment
Carlos
Excellent, 2 years ago
Excellent place if I would come back
Alex
Excellent, 2 years ago
Excellent accommodation, very good host service, definitely to return.
Cecilia
Excellent, 2 years ago
Excellent , they were always attentive !! He responded very quickly when I asked him something !!
Mayte
Good, 2 years ago
Bonito departamento aunq thought q because it was 3 bedrooms it would be bigger and they were very small like the baths . It has laundry-dryer: which does not dry and makes it a little awkward to tend outside .
Luis
Excellent, 2 years ago
Very comfortable and well-equipped apartment, the quiet place for rest , great views , highly recommended place
Ruben
Excellent, 2 years ago
Excellent host, Roberto, always available to help.
Javier
Excellent, 2 years ago
Roberto was friendly and very responsive. The apartment is impeccable, the view spectacular and the development comes with everything you need for an amazing vacation!
Iriss
Excellent, 2 years ago
We stayed 45 days ! Amazing vacations ! The place included everything we needed, the resort incredible! There’s many restaurants in Punta Mita to visit, the staff treated us like family ! We definitely will gladly go back !
Fabiola
Excellent, 2 years ago
Roberto was always super attentive with any questions we had, the apartment is very nice, in general a very pleasant experience:)
Alejandra
Excellent, 2 years ago
The stay was incredible. Roberto was an excellent host from the start, always attentive to everything, and he kindly answered any questions. The apartment is just as seen in the photos, very clean and everything in order. The place is beautiful, close to restaurants and in a quiet area. A good place to go as a family.
Nate
Excellent, 2 years ago
Short drive from Vallarta, private beach and beautiful surroundings. The apartment was great, we loved a dinner on the rooftop with huge views of the bay, and Roberto was very helpful.
Lougene
Excellent, 2 years ago
We had an amazing stay at Roberto’s!! Absolutely loved his location. He was waiting for us at check in and we spoke at checkout. Always responsive right away if I had a question. Will definitely be back Thank you Roberto 💕
Oscar
Excellent, 2 years ago
Excellent stay, everything was very clean and had all the amenities. The host was very kind. Just two details like for example, the air conditioning in the middle room, it almost doesn't cool and the bathroom door in the main bedroom is stuck and it makes a lot of noise when you open, you wake up your partner. Other than that, it was an excellent stay. The place is beautiful, and the host was super friendly and attentive to our needs. The pool water was excellent, it was heated, and everything was very clean. The spectacular view in the pool up to the top. Highly recommended!!!
Erica
Excellent, 2 years ago
Roberto was so helpful and responsive to all our questions and needs. The condo was just like the pictures and I liked the location which was right next to the pool with a swim up bar and restaurant. The beach was a short walk and nice as well. We really enjoyed our stay.
Julie
Excellent, 2 years ago
We had a great stay and would love to return! The condo was comfortable, clean, nicely decorated and well equipped. We enjoyed the balcony for dining, relaxing and watching sunsets. Beautiful grounds and amenities including the pool, restaurant, paddle courts and gym. Roberto was super responsive and helpful. He was a perfect host!
Rodrigo
Excellent, 2 years ago
Excellent location, it's a very spacious apartment, Roberto's hospitality is unparalleled, we had a perfect stay.
Sandi
Excellent, 2 years ago
Roberto is a great host and made us feel very welcome. He responded quickly to all our concerns and found a quick remedy. Very very friendly
Ivan
Excellent, 2 years ago
A great place to relax and enjoy,
Nick
Good, 2 years ago
Roberto's place was nice & clean. I had a concern with the firmness of the mattress, which he resolved quickly using a mattress cover. Bolongo is a nice development with good amenities. The rooftop pool and beach area were both really nice. We ate brunch at the pool restaurant daily and went offsite to Punta Mita for dinners. Location of the unit within Bolongo was on the second of 7 floors and a few min walk to the beach. You couldn't see or hear waves from the open patio or main bedroom window. Neighbors below smoked in the unit and were loud late into the evening at night. Roberto was a super responsive host and the unit is nice to stay in. I paid more than I feel I should have given the pricing of others units in the facility.
Antonio
Excellent, 2 years ago
Very nice place Super-located condominium The very spacious and comfortable apartment Well-equipped
Arturo Arnulfo
Excellent, 2 years ago
Excellent, comfortable, and fully equipped apartment with a terrace overlooking the ocean, facing south-west, in a modern condominium with covered parking and easy access to swimming pools and the beach, offering great amenities in the exclusive Nuevo Vallarta area.
Rodolfo
Excellent, 2 years ago
Everything was amazing!! The service, the place, everything… it's worth it.
Enrique
Good, 2 years ago
Roberto is an extraordinary host, he is very helpful, he solves problems more than cordially, he is a very valuable person, and contributes a lot to you having a good travel experience. The development (resort) is a very good place, however, the service in restaurants is extremely bad, an hour and a half to receive some fries...., in addition there is a clear preference for abroad, you can not book beds or chairs in the poolsters but for abroad there is tolerance while for the Mexican one there is no. I would not want to conclude without emphasizing Roberto's extraordinary quality of service and attention, it is really a plus in the condominium rent.
Sandra
Excellent, 2 years ago
We had an amazing time …
Heather
Excellent, 2 years ago
Beautiful setting, loved the hot tub and pools. Took advantage of the gym and local adventures. Great space for a family!
Diego
Excellent, 2 years ago
The place is amazing, private beach, pools everywhere, the apartment is very nice, good size and comfortable. Thank you very much Roberto for letting us stay and for the recommendation of Chef Angelica, the food was very good.
Tabatha
Excellent, 2 years ago
This was a wonderful place to stay in. Relaxing and very private. Roberto was a great host! we really appreciated the quick responses and flexible check in!
Ma Carmen
Good, 2 years ago
Roberto is very attentive and helpful, he was attentive to the details we had and resolved them. Thank you Roberto
Tomás
Excellent, 2 years ago
Excellent accommodation! Thank you Roberto for all the attention!!
Miroslava
Excellent, 2 years ago
This is beautiful, everything as described
Aldana
Excellent, 3 years ago
Excellent apartment and condominium to go as a family and have fun. The private beach is plus for tranquility
Frank
Excellent, 3 years ago
It was an excellent stay , Roberto was always very cordial and empathized with us , he gave us extensive recommendations , he was very attentive to our needs , the apartment was better than shown in the photos , we hope to return very soon , highly recommended
Denisse
Excellent, 3 years ago
We had a great time! The place is super cute and matches the description and photos. The beautiful beach, we would definitely come back. The host is always attentive.
Oracion
Excellent, 3 years ago
Everything excellent
Francia
Excellent, 3 years ago
The place is better than in the photos. Roberto's service is impeccable. The restaurant and bar prices are super affordable. There's a family atmosphere. Everyone is very respectful. The spa staff is very approachable. I would happily return to this place.
Carla
Excellent, 3 years ago
Excellent communication with Roberto. He helped us order groceries and hire someone to help us with cleaning and cooking. Very nice common areas, several restaurants, and a very beautiful private beach. Everything you need to have a nice vacation
Eduardo
Excellent, 3 years ago
The apartment is very well kept and is as shown in the photographs, and it is super-equipped in terms of appliances and cleaning products. Perhaps the bathrooms are a bit small for more than 4 adults, as well as the closet space per room. The apartment complex is very good, you can use all the facilities and the service from the staff was very good at all times. We liked how close it is to the beach and that you feel safe and confident leaving your things while you go swimming. The restaurant is great too! Roberto's service was impeccable, from the moment we arrived to questions about how to use the stove and retrieve some things that were left behind after our departure. Definitely a highly recommended place!!
Roxana
Excellent, 3 years ago
Roberto was super friendly and helped us at all times with the things we needed. Everything was super clean and looked just like the photos. The shared spaces are also super nice and a good size, clean and accessible.
Claudia
Excellent, 3 years ago
Thank you, Roberto. We had an incredible vacation. The apartment is well equipped and comfortable. Roberto was very friendly and was always looking out for us
Ali
Excellent, 3 years ago
Excellent development. Bolongo is the ideal place to disconnect from everyday life. Impeccable architecture, amenities in excellent condition, everything accessible. I would recommend it without thinking
Diana
Excellent, 3 years ago
Very comfortable apartment, as shown in the pictures. The only thing I didn't like very much about the place was that the restaurants close very early just because there weren't many people staying.
Facundo
Excellent, 3 years ago
Excellent place, Bolongo. Highly recommended!
Mariela
Excellent, 3 years ago
great location great host restaurant lack of service drinks good value
Flor
Excellent, 3 years ago
Excellent apartment as well as the host, attentive at all times and above all flexible to give us the best service at check-in and check-out. Clean and super nice furniture and decor.
Rodrigo
Excellent, 3 years ago
The apartment is as shown in the photos. We had a great time.
Daniel
Excellent, 3 years ago
Excellent and exceeded my expectations
Irene
Good, 3 years ago
The apartment is very nice, but I don't understand why the main bed is so uncomfortable... very hard... and that made my stay uncomfortable because I went there to rest... everything else was perfect... the place doesn't have a nice beach, just a lot of rocks... but that's a different story... overall, the place is very nice... I would stay there again, but please change the mattresses...
Adrian
Excellent, 3 years ago
Roberto answered all my questions very quickly. The apartment was what we were looking for.
Mario
Excellent, 3 years ago
The place is truly cozy, in an excellent location with wonderful views, extremely comfortable, very well equipped—we all really enjoyed it.
Cesar
Excellent, 3 years ago
Everything was excellent. I highly recommend it. Roberto's service, the apartment, and the condo facilities were all superb... we'll be back.
Amy
Excellent, 3 years ago
Bolongos truly is a hidden gem. Perfect for kids: shaded beach, warm pools, and a quiet vibe. Having a full kitchen was wonderful (and restaurants on site aren’t open all day so your own food is needed). The location is beautiful and serene. 10 minutes from Punta Mita with small stores and restaurants. The apartment was tastefully appointed and 2 interior bedrooms are good for napping/sleeping in. The patio looks out over the tranquil view of the pool and jungle. For the price, an incredible bargain.
Jenae
Excellent, 3 years ago
We had such a lovely and relaxing stay!! The area was so beautiful and quiet! My kids loved the pools and enjoyed making sand castles on the beach. The restaurants on site were great, and the staff was so friendly! The condo was just as described, comfortable and well equipped with everything we needed! Thank you for such a wonderful stay! We will definitely be back again!
Cesar
Excellent, 3 years ago
Excellent space to spend vacations with the family. Nice view and the service is very good. I recommend it.
Jennifer
Excellent, 3 years ago
Thank you so much Roberto for sharing your home with us! We had a marvellous time and appreciate how kind and helpful you were to us!
Sandra
Excellent, 3 years ago
An excellent place to stay, the apartment is amazing and Roberto's service too.
Katie
Excellent, 3 years ago
Love, love Robert's place! The views were incredible, the condo was wonderfully outfitted, had everything you could possibly need to cook. comfortable beds and furniture. Loved the location, the staff, the restaurant. Cannot wait to go back!
Hilary
Excellent, 3 years ago
From start to finish Roberto was terrific. The place is gorgeous with its own private beach. The apartment was stunning with a beautiful kitchen and incredible bathrooms.
Nancy
Excellent, 3 years ago
The hosts were very attentive, warmth on their part. The apartment is nice and super for a nice family break.
Luis
Excellent, 3 years ago
very good option. impeccable apartment and facilities and beach top
Thania
Excellent, 3 years ago
Super nice apartment, very comfortable, clean... they gave us excellent service... we would definitely come back
Jorge
Excellent, 3 years ago
Roberto a super host!!!! Super responsive! The place is as described. Will stay again! Gracias!
Luis Fernando
Repeat guest
Excellent, 3 years ago
Everything excellent, definitely back
Luis Fernando
Repeat guest
Excellent, 3 years ago
Excellent apartment and facilities in general, just like the images, it should be mentioned that it has everything you need to spend a very comfortable stay, it was too attentive it was Roberto
Octavio
Excellent, 4 years ago
The apartment is in one of the best areas The amenities of the apartment complex have everything you need to relax on vacation. The facilities are very nice and the beach is clean and very enjoyable.
Maria
Excellent, 4 years ago
The apartment is very nice, the view is beautiful. The complex's facilities are amazing, especially the pool. The beach is beautiful. Everything was fantastic! We will be back for sure!
Jaime
Excellent, 4 years ago
very good attention from Roberto, he was always attentive to arrival and during the estacia too.
Stephan
Excellent, 4 years ago
Roberto always very attentive and accessible, answered our doubts clearly and welcomed us to show us the apartment.
Jorge
Excellent, 4 years ago
Very good service from Roberto, the 10-point apartment
Valeria
Excellent, 4 years ago
By far, Roberto has been the best host we've had. He was always concerned with making our stay amazing. The apartment is awesome, everything is clean, and it has a beautiful view. We would definitely return because we had a very happy vacation in an amazing place with excellent service from Roberto and his wife