Roberto

Reviews

Superhost

99 total reviews

91% rated 5★

99 reviews

4.91

2022–2026

99 reviews

3BR Condo in Puerto Vallarta

Rodolfo

Excellent, 1 month ago

The place and service were excellent. Thank you very much.

Our family of six loved the Bulongo apartment. The team was so responsive and accommodating, they let us check in a little bit early, met us to check in and show us the apartment, and we’re always so communicative. The apartment is beautiful and the grounds are absolutely gorgeous, including the beach, the swimming pools, and the restaurants. We loved it. It was a perfect place to spend four nights and the weather was perfect

Very nice accommodation, as for the amenities they are fine (not counting that 2 of 4 pools were cold) however the entire clause of "fines" by the condominium administration is exaggerated and ridiculous, you end up more careful not to "commit any infraction" than enjoying your stay, I would recommend that the hosts attach in their publications that picky regulation that the administration makes guests sign because if not, you can't access the accommodation, I understand that there are rules that must be followed for harmony, but things like for example... your cooler must be dark gray, igloo brand, if not, you can't use it in the condo, it seems overly ridiculous to me, but good in terms of accommodation, very comfortable, clean and excellent service from Alan, always attentive.

The place is very nice, quiet, the food is very good in the Miche Pos restaurant, we were able to go to the sea every day, the apartment is very comfortable, it seemed absurd to me that they charge for using the Kids Club, for the same reason it was always empty, the waiters at Miche Pos are very friendly, and the other restaurants are quite good. The beach is nice and quiet for children. The Kiwi cafeteria is all very tasty. We liked it and really enjoyed the vacation.

The apartment is very nice, very well organized and comfortable, it has everything you need. Roberto is very friendly and is always attentive to everything, very understanding and gave us great tips. The apartment complex is beautiful, the sea has some rocks but also areas with sand, beach shoes help a lot with that since the sea is not so deep, it allows you to walk safely. The pools are at an excellent temperature and the Roof top has the best view!! We will definitely be back!!

The place is beautiful, quiet, and perfect for relaxation. It was a bit difficult to find due to the gps having weird directions, but that was quickly resolved. Roberto was there to meet us for check in even though it was later than we had mentioned to him, that was very nice. The apartment is very spacious and the entire resort is quiet. We loved it! Overall, we would definitely recommend Roberto’s place and would love to come back soon! Big shout out to Roberto for putting us in touch with Mara - she cooked some delicious meals for us!

The place was very nice, it matched the pictures exactly, the view is beautiful, facing the sea, it has 5 beds, 2 bathrooms, it does have hot water, there is a Jacuzzi, although it didn't retain the water, it came out and didn't fill up so easy, it has all the kitchen utensils, cups, plates, knives, etc., it's very well equipped, also in the bathroom, soap, shampoo, etc., Roberto's attention was very good, he was there before our arrival to receive us, although in the end I would have liked him to give us instructions about our departure, since the cleaning girl arrived at 9:30 a.m. and we felt a little rushed to leave... Overall I would come back, I loved my stay, I felt right at home!

The apartment was fine for 6 people with everything necessary. Towels were missing but Roberto brought the ones that were missing very quickly. It was a bit noisy from room 2 to 3 because of the wall that is made of drywall. In general, the bed in the main bedroom had a mattress cover that makes the bed softer, which for me was a bit uncomfortable since I have back problems and it was very soft. But Roberto's attention to all requests was very quick, if something was missing he was sure to find a way to fix it. I didn't like the complex's beach, too many stones. The pool next to the beach is the only one heated, the others are a little cold, especially for children.

We had an excellent experience in this apartment. It's very nice, spacious and has many amenities that make it even more comfortable. The place is amazing, surrounded by nature and with a beautiful beach, ideal for relaxing. The food is delicious and the prices are fair. The drinks are also good, although a bit above the average price, but it's still worth it. It also has a shop and a cafeteria, so you don't need to go out to get what you need. Best of all was the attention of Roberto, the host. He was very clear in explaining everything to us and was always available to help us with whatever we needed. He is super friendly and was attentive to every detail to make our stay even more pleasant. Highly recommended!!!

3BR Condo in Sayulita

Carlos

Excellent, 2 years ago

Excellent place if I would come back

Excellent stay, everything was very clean and had all the amenities. The host was very kind. Just two details like for example, the air conditioning in the middle room, it almost doesn't cool and the bathroom door in the main bedroom is stuck and it makes a lot of noise when you open, you wake up your partner. Other than that, it was an excellent stay. The place is beautiful, and the host was super friendly and attentive to our needs. The pool water was excellent, it was heated, and everything was very clean. The spectacular view in the pool up to the top. Highly recommended!!!

3BR Condo in Sayulita

Rodrigo

Excellent, 2 years ago

Excellent location, it's a very spacious apartment, Roberto's hospitality is unparalleled, we had a perfect stay.

Roberto's place was nice & clean. I had a concern with the firmness of the mattress, which he resolved quickly using a mattress cover. Bolongo is a nice development with good amenities. The rooftop pool and beach area were both really nice. We ate brunch at the pool restaurant daily and went offsite to Punta Mita for dinners. Location of the unit within Bolongo was on the second of 7 floors and a few min walk to the beach. You couldn't see or hear waves from the open patio or main bedroom window. Neighbors below smoked in the unit and were loud late into the evening at night. Roberto was a super responsive host and the unit is nice to stay in. I paid more than I feel I should have given the pricing of others units in the facility.

3BR Condo in Puerto Vallarta

Antonio

Excellent, 2 years ago

Very nice place Super-located condominium The very spacious and comfortable apartment Well-equipped

3BR Condo in Puerto Vallarta

Rodolfo

Excellent, 2 years ago

Everything was amazing!! The service, the place, everything… it's worth it.

Roberto is an extraordinary host, he is very helpful, he solves problems more than cordially, he is a very valuable person, and contributes a lot to you having a good travel experience. The development (resort) is a very good place, however, the service in restaurants is extremely bad, an hour and a half to receive some fries...., in addition there is a clear preference for abroad, you can not book beds or chairs in the poolsters but for abroad there is tolerance while for the Mexican one there is no. I would not want to conclude without emphasizing Roberto's extraordinary quality of service and attention, it is really a plus in the condominium rent.

The apartment is very well kept and is as shown in the photographs, and it is super-equipped in terms of appliances and cleaning products. Perhaps the bathrooms are a bit small for more than 4 adults, as well as the closet space per room. The apartment complex is very good, you can use all the facilities and the service from the staff was very good at all times. We liked how close it is to the beach and that you feel safe and confident leaving your things while you go swimming. The restaurant is great too! Roberto's service was impeccable, from the moment we arrived to questions about how to use the stove and retrieve some things that were left behind after our departure. Definitely a highly recommended place!!

3BR Condo in Sayulita

Rodrigo

Excellent, 3 years ago

The apartment is as shown in the photos. We had a great time.

3BR Condo in Sayulita

Irene

Good, 3 years ago

The apartment is very nice, but I don't understand why the main bed is so uncomfortable... very hard... and that made my stay uncomfortable because I went there to rest... everything else was perfect... the place doesn't have a nice beach, just a lot of rocks... but that's a different story... overall, the place is very nice... I would stay there again, but please change the mattresses...

3BR Condo in Sayulita

Mario

Excellent, 3 years ago

The place is truly cozy, in an excellent location with wonderful views, extremely comfortable, very well equipped—we all really enjoyed it.

Bolongos truly is a hidden gem. Perfect for kids: shaded beach, warm pools, and a quiet vibe. Having a full kitchen was wonderful (and restaurants on site aren’t open all day so your own food is needed). The location is beautiful and serene. 10 minutes from Punta Mita with small stores and restaurants. The apartment was tastefully appointed and 2 interior bedrooms are good for napping/sleeping in. The patio looks out over the tranquil view of the pool and jungle. For the price, an incredible bargain.

3BR Condo in Puerto Vallarta

Cesar

Excellent, 3 years ago

Excellent space to spend vacations with the family. Nice view and the service is very good. I recommend it.

3BR Condo in Sayulita

Sandra

Excellent, 3 years ago

An excellent place to stay, the apartment is amazing and Roberto's service too.

3BR Condo in Puerto Vallarta

Luis

Excellent, 3 years ago

very good option. impeccable apartment and facilities and beach top

3BR Condo in Puerto Vallarta

Luis Fernando

Repeat guest

Excellent, 3 years ago

Everything excellent, definitely back

3BR Condo in Puerto Vallarta

Luis Fernando

Repeat guest

Excellent, 3 years ago

Excellent apartment and facilities in general, just like the images, it should be mentioned that it has everything you need to spend a very comfortable stay, it was too attentive it was Roberto

3BR Condo in Puerto Vallarta

Jorge

Excellent, 4 years ago

Very good service from Roberto, the 10-point apartment

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