Natalia
Reviews
Superhost182 total reviews
98% rated 5★
182 reviews
4.96
2017–2026
182 reviews

Victor
Excellent, 4 weeks ago
Not only is the house nice, cozy, and perfect, but Natalia provides unique service. I've never met such a dedicated and pleasant person. Thanks to Natalia and her team.

Geraldo
Excellent, 1 month ago
Super good place and super good house facilities!! Great communication with the staff in charge of the house. Thank you.
Host Response
Thank you very much, Geraldo! 😊 We are very pleased to hear that you enjoyed the house, its spaces and facilities. It is very important for us to maintain close communication and to be attentive to our guests throughout their stay. It was truly a pleasure to host you, and we hope to have the opportunity to welcome you again in Puebla. You will always be welcome!

Brent
Excellent, 3 months ago
The home had a lot of space for our large group including the ability to park 2 of our small cars in the garage. It was a short walk to the areas we wanted to visit as well. The extremely responsive communication to questions we had was great and they had someone show up within a few minutes to the house to help us.
Host Response
Thank you very much for your excellent review! 😊 We're glad to hear that the house was comfortable for your entire group, that you were able to take advantage of the garage, and that the location allowed you to enjoy Puebla on foot. We also really appreciate that you highlight our communication and how quickly we were able to support you when you needed it. We always strive to make our guests feel supported and enjoy a worry-free stay. It was truly a pleasure hosting you, and we hope to welcome you again very soon. You will always have a home here in Puebla!

José Luis
Excellent, 5 months ago
Excellent place, 100% recommended I will come back another time.

Elsa María
Excellent, 5 months ago
I liked the house very much. The service was 10 out of 10, very accessible, and he left us welcome gifts. I hope to return soon with my family. Of course, I give it 5 stars.

Javier
Excellent, 8 months ago
This was a great spot for our group. Being centrally located made it so easy to explore the local culture and dining. The accommodations were comfortable and spacious enough for everyone to relax.

Carla
Excellent, 8 months ago
A very good place to stay, it has a large outdoor area for socializing, the rooms are a good size and in good condition. The beds are comfortable and the kitchen has everything you need to cook.

Lisette
Excellent, 8 months ago
This home in a quiet part of town worked well for our intergenerational group The rooms were spacious and clean. Although the house does not have a conventional living room, the kitchen and outdoors were a nice gathering area. I really appreciated some kid-friendly details like a bathtub, toys, and a step stool. Access to laundry and line drying and the playground nearby really made it perfect for travel with a young child. Communication was prompt, proactive, and kind.

Gal Irais
Excellent, 9 months ago
Absolutely loved the location, beautiful home with so many details that truly reflect the culture of Puebla. The location is also great, you can walk to so many places from there as it is located in the center of the city. The host was also super responsive, helpful, kind, and always available to assist us with anything we needed.

Erick
Excellent, 9 months ago
The house is very nice, it has a park very close by and also some shops for shopping. As for the building, excellent cleaning, it complies with the building's things and what I loved the most is that he left us some drinks, excellent service. I recommend it 100%.

Saul
Excellent, 9 months ago
Excellent place, very conveniently located near downtown, quick access to avenues and points of interest. A fairly warm and quiet street, the house Impeccable and quite spacious and useful for traveling with many people. I loved it , I would go again

Rosie
Excellent, 10 months ago
Natalia is a great host. Quick to respond and she helped us or sent help if we needed anything. The neighborhood is very close to lots of areas of interest and great restaurants.

Juliana
Excellent, 10 months ago
Cute and cozy house that's a 10-15min walk from Puebla's city center. Our stay was wonderful!

Alex
Excellent, 10 months ago
Amazing spot, the house is lovely and the hosts think of everything! Highly recommend.

Pedro
Excellent, 11 months ago
very good host

Natt
Excellent, 1 year ago
Very beautiful place, everything looked just like the photos. Appreciate the communication and the help from the team.

Samuel
Excellent, 1 year ago
We had wonderful days in the house. All was lovingly prepared! The furnishings in the house are super suitable and well-maintained. The courtyard invites you to sit and relax. The hosts were always approachable and provided helpful information. The room layout with bathrooms was perfect for our family. Checking in and out worked smoothly. We would love to spend a few more days there! Thank you!

Arisol
Excellent, 1 year ago
Very cozy home. Natalia went above and beyond to accommodate us and our needs. It was an amazing place!

Dayana
Excellent, 1 year ago
Excellent and very helpful at all times.

Jorge Adrian
Excellent, 1 year ago
Excellent host. Super attentive all the time. The house is beautiful.

Montserrat
Excellent, 1 year ago
The host gave us excellent attention, the house is beautiful, with traditional architecture and very comfortable, we really enjoyed our stay. 100% Recommended

Alexandra
Excellent, 1 year ago
This home was perfect for our family trip. It looked exactly like the pictures, so spacious and clean, it fit 8 of us plus a baby. It's walking distance to small stores and the center of Puebla. The host was very quick in responding and gave us great recommendations. I would definitely recommend this place for a large group and I'd be happy to be back and stay here.

Felicia
Excellent, 1 year ago
Miss Fernanda, who was attentive to us, was super attentive, very quick to respond and very kind. My family had a very nice vacation. Thanks for letting us stay at your place!

Sarah
Excellent, 1 year ago
This house was so lovely! I traveled with a big group and we were all comfortable and had a room to ourselves. The kitchen was beautiful and so was the outdoor space. The host was very responsive and communicative with the instructions. I would stay here again!

Jalil
Excellent, 1 year ago
It is a very nice house, downtown and easily accessible. The instructions they send you prior to arrival are super clear and very complete. The hostess is very friendly and attentive. Definitely an excellent place to stay with the family.

Samantha
Excellent, 1 year ago
This was such a cozy home! The team was very responsive to any questions we had. Beautiful home, felt very private, and fit our entire family. Since we arrived later at night, they were flexible with our checkout time, which we are thankful for. We will definitely be back!

Gerardo Alonso
Excellent, 1 year ago
A house in very good condition and pleasant

Juan Carlos
Excellent, 1 year ago
Great...

Sarah
Excellent, 1 year ago
We had a wonderful stay, and the host was extremely communicative, helpful, and friendly. We had a great experience!

Karla
Excellent, 1 year ago
The house is as described. It is in a very good location.

Chelsea
Excellent, 1 year ago
Natalia’s family home is really special; it truly feels like a stay at Abuela’s! Walking distance to many attractions in Puebla, a park with play area and small market on the block. There is no living room, but kitchen and patio were both inviting hang out spaces. The hosts were extremely helpful and responsive!

Heidi
Excellent, 1 year ago
Great location and the beautiful home

Yuki
Excellent, 1 year ago
House is better than pictured, very new and clean!My friends and I are staying comfortably.Kitchen utensils are very complete!The host also gave us a beer, thank you very much! The host was very responsive and liked it!

Monica
Excellent, 1 year ago
Grandparents' home was perfect for our large family group. We felt right at home in a very cozy and very comfortable environment. The host always catered to us with a quick and efficient response. It was flexible with check-out time. He left us complimentary snacks and drinks. Very grateful to her A highly recommended place for family groups.

Nishma
Excellent, 1 year ago
A beautiful home away from home. The beds and bathrooms were very clean and comfortable. It was located on a quiet residential street but close to everything. The host was super responsive, replying very quickly to our questions. They were able to accommodate an early check in and late check-out. Highly recommended.

Maria Antonieta
Excellent, 1 year ago
Great attention and beautiful home! we really enjoyed ourselves as a family! 🥰

Nick
Excellent, 1 year ago
Really appreciated staying at Natalia's charming home in Puebla. It was plenty of space for our large group (10 people), clean, well equipped, etc. Natalia was extremely communicative throughout our stay.

Pricila
Excellent, 1 year ago
A super central and beautiful place. They were very friendly and attentive. :)

Angelina
Excellent, 1 year ago
This place was wonderful for our family of nine. There were plenty of rooms with comfortable beds, a well stocked kitchen, and a lovey outdoor patio. It was in a nice quiet part of town but was easily walkable to downtown and public transit.

Christy
Excellent, 1 year ago
We loved our stay here! The house is beautiful as are the gardens. The location is perfect as it’s close to town but peaceful. Highly recommend!

Jessica
Excellent, 1 year ago
Excellent accommodation, nice house, clean and the host, the best!

Miguel
Excellent, 2 years ago
Great host treatment

Ricardo
Excellent, 2 years ago
Thank you very much for everything, the host's response was immediate and very kind.

Antonio
Excellent, 2 years ago
A very cozy and beautiful house, very clean and with spaces to live with the family. Very complete kitchen and walking downtown We'll definitely be back!

Héloïse
Excellent, 2 years ago
Perfect weekend very nice host and dream villa

Olivier
Excellent, 2 years ago
Very nice house, in a rather quiet area, because the city of Puebla is quite noisy The accommodation is very close to the city center on foot and the host is very responsive and pleasant To recommend

Caleb
Excellent, 2 years ago
Loved it here, located close to many things and walkable!

Robert
Excellent, 2 years ago
We had a wonderful experience, thank you.

Ian
Excellent, 2 years ago
Loveley historic remodeled house in an amazing location in downtown Puebla. It's a perfect blend between original architecture and well maintained finishes and modern comforts.

David Alonso
Excellent, 2 years ago
A parent house, they are always waiting for you what you need

Victor Emmanuel
Excellent, 2 years ago
The house was very nice and very well maintained. It had everything the description says, and Natalia was always attentive to everything.

Noeli
Excellent, 2 years ago
Amazing place and service. Felt like home, clean and spacious house as the description says

Katie
Excellent, 2 years ago
Beautiful home! We had an incredible end with a group of 6 people. Natalia is very friendly and communicative. Well located, about 15-20 min walking to the Zocalo.

Lester
Excellent, 2 years ago
What a wonderful home! The accommodations were perfect for our large group of 14. Home was spotless. It’s a short 10 minute walk to the historical center where all the action is. Our host was super responsive and very helpful. Having a secure parking garage was a big plus. We would definitely stay again.

Astrid
Excellent, 2 years ago
Natalia and Fernanda were very friendly and attentive to us, thank you

Ricardo
Excellent, 2 years ago
Excellent place to stay in Puebla, the location is magnificent and Fernanda's attention is the best! They must stay here and enjoy a hacienda style experience 😁

La Jaun
Excellent, 2 years ago
I had a fantastic stay at this Airbnb! The location was incredibly convenient, close to everything I needed. The place itself was beautiful and provided a great atmosphere to hang out. However, it can get a bit hot at times, and the mornings were occasionally disrupted by dogs barking, and one of the bathrooms could use renovations. Despite these minor inconveniences, I still had an amazing experience overall. Highly recommend!

Kirk
Excellent, 2 years ago
Beautiful space. Great location. Would definitely stay here again.

Lizzye
Excellent, 2 years ago
The house is very nice and well cared for, excellent cleanliness and effective communication. The only thing I put is that the schedules are very limited, you can not get up late the other day to have breakfast there unless it is very early 😅😅

Carlos
Excellent, 2 years ago
Excellent stay , very comfortable, clean, very attentive to the person in charge, in general everything recommended 100%,

Rosa
Excellent, 2 years ago
Our family had a great time at this house. Puebla is beautiful and the home was warm and charming.

Simea
Excellent, 2 years ago
We had a very good time. The place is lovely and spacious. Natalia and the team helps quickly and is super friendly. Thank you for everything.

Alessa
Excellent, 2 years ago
The very nice accommodation matches the photos and the host's attention is unparalleled. He allowed us to check in before and check out after the stipulated hours, in addition to helping us with a very clear guide who previously sent us. He was always always highly recommended. Highly recommended

Enrique
Excellent, 2 years ago
Great host

Grégoire
Excellent, 2 years ago
The house is amazing, quiet and super well located. We had a great time, thank you so much.

Emmanuel
Excellent, 2 years ago
A very dedicated and pleasant home in the heart of Pueblas. The feeling and atmosphere were traditional and home. If you want to discover and experience the real Mexico, you must choose this house. It is completely recommended by me and the hostess (Fernanda) was great, very friendly and always there for us! Have fun in Puebla, the house of the grandparents is exactly as described! La Casa de los Abuelos 😁

Melissa
Excellent, 3 years ago
The place was just like the pictures, and was really great for a large group in good weather. In the rain, the only indoor space was the kitchen and we spent one evening playing cards around the table. It was fine. Drinking water was provided and they were very responsive in providing more when we ran low. It did take us a couple of days to find food to cook, which was too bad because the kitchen is well set up for cooking and eating. We finally found a corner store at C, 6 Nte and Priv. Primera Central - a 5 minute walk. We can also recommend the sausages at the Carniceria at C. 6 Norte and Av. 14 Ote. It is an easy and vibrant walk to central Puebla, with all its historic sites, museums and restaurants. We are new to Mexico and do not speak Spanish. Communication was challenging but there was a great deal of goodwill and willingness.

Ana B
OK, 3 years ago
The house is very nice, but the only meeting place was a very uncomfortable dining area with only tables and no cushions. The terrace cannot be used since it is not covered, so there is a lot of sun or a lot of rain. There is no living room, and also 2 bedrooms had the bathroom across an uncovered terrace, and since it was raining, we had to use an umbrella and it was very cold at night to cross the entire terrace. Veronica was very friendly.

Mario
Excellent, 3 years ago
The place is very nice. Although it is not luxurious, it is not missing anything. It is comfortable, quiet, spacious, beautifully decorated, very well maintained and very nice. I definitely recommend it.

Abdiel
Excellent, 3 years ago
PUEBLA, a magical, clean, and beautiful city. Lots of history, places to visit nearby (walking), good people. The place to stay is amazing. This will definitely be my choice when I return to Puebla. Very good service, a place with areas to share with friends and/or family. Thank you for everything

K
Excellent, 3 years ago
Great stay for our large family!

Lauren
Excellent, 3 years ago
Spacious hacienda with three separate structures with bedrooms, allowing for a bit of extra privacy, and a lovely courtyard to fit everyone

Vicente
Excellent, 3 years ago
The place is very comfortable. It has a great sense of history and nostalgia, very well organized. It's beautiful.

Matthias
Excellent, 3 years ago
Womderful place to stay near the Center, everything is walkable from the House.

Nynke
Excellent, 3 years ago
We had a nice time in casa mexicana! It was clean and very nice. The host was very responsive and friendly.

Irma
Excellent, 3 years ago
Everything is as advertised and Fernanda's service is excellent. I think the only thing we needed was a space to gather all of us that was not the patio, there were 10 of us and we did not fit at the kitchen table, but it is something that is specified in the ad so I am not complaining.

Guillem
Excellent, 3 years ago
Fantastic, we were very comfortable, the only small catch was the hot water, which lasted a little while but I talked to them and they checked it! Overall, super good!

Edgar
Excellent, 3 years ago
It's an amazing place, super clean and nice and very well equipped

Alma
Excellent, 3 years ago
Very nice house and excellent service from the hosts.

Jesus
Excellent, 3 years ago
The place is in a great location and super spacious. We had no issues during the stay and it was special for our group of 7 guests. Communication with Alejandro and Fernanda was excellent, they were always looking out for us and they did everything in their hands so that everything flows successfully. Thank you so much.

Rocio
Excellent, 3 years ago
The house is just like the pictures, super nice, clean and conveniently located. Fernanda was very kind, I answered our questions and solved everything in the best way. We loved it!

Sarah
Excellent, 4 years ago
Awesome stay !

Luis C
Excellent, 4 years ago
The house was really nice and it has everything needed for visiting Puebla. It was very clean. Natalia was super!!!! She was always making sure that we didn’t need anything or had any question. I really appreciate a host like Natalia

Diana
Excellent, 4 years ago
10 min walk from the center of town. Very clean and host was very attentive.

Jenny
Excellent, 4 years ago
Thank you very much, Natalia! Super accessible, he was always available. The house is wonderful, very good location.

Pedro
Excellent, 4 years ago
Very nice house. We had a great time

Xochitl
Excellent, 4 years ago
We booked this place for a wedding weekend in Puebla. The facilities were perfect for our needs. Ample space, great location and the outdoor space was a great addition to enjoy and unwind. There's a local park a block away which was also a beautiful place to enjoy the local green spaces. Inside is beautifully decorated without being cluttered. Check in was easy and overall definitely would recommend this place.

Kueiping
Excellent, 4 years ago
Excellent charming house for family vocation.

Cindy
Excellent, 4 years ago
Perfect house in the historic centro of Puebla. Great location walking distance to Zocalo The house was clean and enough space for my family. Had great communication with host and easy to find parking nearby garage. Will definitely go back next time I am in Puebla

Adolfo
Excellent, 4 years ago
A very nice house, it makes you live the experience of the traditional Poblana culture, ideal for families, with excellent attention to every detail, very spacious and well equipped, the hosts are extremely friendly and with good disposition. We hope to return very soon. Thank you!

Diego
Excellent, 4 years ago
Excelente atención

Ricardo
Excellent, 4 years ago
Great house and location, courtyard was wonderful.

Andrea
Excellent, 4 years ago
She was always aware of everything, from before our arrival. We will definitely be back!

Adèle
Excellent, 4 years ago
We loved our stay at Fernanda's place! Communication with her was extremely thorough; she was always available for anything. The house is wonderful, with many rooms and very close to downtown Puebla. We already want to go back. Thank you so much, Fernanda.

Victor
Excellent, 4 years ago
This was an awesome Airbnb. What a charming house. The layout is very unique and the house itself is located in a great central location in Puebla. I will definitely consider staying here again next time I visit. The beds were very comfortable and I loved the overall charm of the house as it was very spacious.

Alice
Excellent, 4 years ago
Lovely house very cozy, as the photographs present us charm everything, we love the comfort in the beds and the rustic style without leaving aside any details and incredible cleanliness. Surely we will return. The host's attention was unique and very detailed really we are very grateful and delighted

Zoe
Excellent, 4 years ago
We had a wonderful few days here! Really fun outside space for everyone to enjoy. The location was perfect for us close enough to everything but also on a quiet street. Hopefully we can stay here again in the future

Chica
Excellent, 4 years ago
A beautiful family home, well organized and equipped. We truly enjoyed being there and being able to walk all over the colonial town. Thank you! Sorry I forgot to write in the guest book !

Julie
Excellent, 4 years ago
Great place with ample space. Excellent communication for whatever we needed.

Jeremy
Excellent, 4 years ago
wonderful home full of light and color. cozy bedrooms, great courtyard, and location! Easy to walk to restaurants and entertainment. we loved the Barrio de Artistas and would recommend it to everyone! we always felt welcomed and safe and can't wait to be back!