Gerardo
Reviews
129 total reviews
89% rated 5★
129 reviews
4.85
2023–2026
Cleanliness 4.7
Accuracy 4.9
Communication 5.0
Location 4.9
Check-in 4.9
Value 4.8
129 reviews
Carlos
Excellent, 8 months ago
Wonderful house, very nice, spectacular service, very attentive to any eventuality.

Giovanna Stephanie
Good, 8 months ago
My family and I had a great time

Sam
Good, 8 months ago
Everything is very nice, just some areas of the house are a little neglected

Alison
Good, 9 months ago
the house is very nice and cozy, we were very comfortable during our stay

Nicolas
Excellent, 9 months ago
Gerardo assisted us as we needed more towels and toilet paper and our hot water was not working but he fixed it as soon as possible. House is very spacious , we enjoyed

Irene Del Socorro
Excellent, 10 months ago
Very cool

Liz
Excellent, 10 months ago
Excellent accommodation, it has a very good location in a quiet and beautiful place.

Juana Maria Guadalupe
Not good, 11 months ago
Unfortunately my review can't be good, we found the house had not been cleaned, the door windows facing the pool were dirty, and we couldn't open it, the flat without mopping, dust in the dining room lamps. The beds only had the cover and the comforter upstairs, no sheets, there were no pillows, just the quilt matching cushions. In the bathrooms there were no hand towels, no paper. In one bathroom there was only half door in the shower. The boiler was not working. The gas was finished. Gerardo was very kind to go about solving everything, but I think he had to check that it was livable and clean the house before our arrival and avoid all those details and the discomforts it caused us. Too bad, because the house is nice, but it needs a lot of maintenance.

Jackeline
Excellent, 11 months ago
Very comfortable and centrally located, a safe and cozy place

Josue
Excellent, 1 year ago
Nice stay, everything was very comfortable

Mark
Excellent, 1 year ago
⭐️⭐️⭐️⭐️⭐️ Amazing Stay in Mexico – Highly Recommend! I had an absolutely incredible stay at this Airbnb! From the moment I arrived, everything exceeded my expectations. The space was spotless, beautifully decorated, and fully equipped with everything I needed for a comfortable and relaxing visit. The attention to detail was impressive — from fresh towels and clean linens to thoughtful touches like local coffee and helpful guides to the area. The location was perfect — close to local attractions, delicious restaurants, and just a short walk (or drive) to the beach. I always felt safe in the neighborhood, and it was the ideal base for exploring everything the area had to offer. The host was outstanding — responsive, kind, and genuinely invested in making sure I had the best experience possible. Communication was clear and easy, and they even gave me great local recommendations that really made my trip special. I honestly didn’t want to leave, and I would come back in a heartbeat. Th

Tamara
Excellent, 1 year ago
The place was just like the photos and it had lots of space for all of us (we were 9 people and 1 dog). The pool was a bit too hot, mostly because of the weather, but it was clean and nice, also the garden space was amazing. We were also able to see different exotic animals which was beautiful. The property was a bit far from downtown playa del Carmen but it was perfect for us cause we wanted a relaxing place. Would recommend having a car if you’ll be staying there cause you will need it! Overall great experience and we’ll come back next time!

D Yanira Zuzet
Excellent, 1 year ago
The place is very nice, you feel at home, it is in a very safe and quiet area, it is just like the description and the photos, there is a Gomart nearby, but also a Walmart, Fifth Avenue is very close, in general you have everything at hand and you get there very quickly, I would definitely go back to this place.

Adrian
Excellent, 1 year ago
Everything is very good, we would love to return.

Luis Fernando
Excellent, 1 year ago
Everything is very good, quiet area, quick access, close to the Cancun Chetumal highway

Alan
Excellent, 1 year ago
Great house for 9 of us, it’s very spacious and clean. The house is located in a nice private area. Thank you very much.

Efrain Eduardo
Excellent, 1 year ago
We loved it!!!… An amazing place, spacious and clean spaces, very quiet and comfortable area, close to everything and a good location. The photos match and the host's service is impeccable.

Edgar
Excellent, 1 year ago
Great stay and good host. Great value for your money.

Ammar
Good, 1 year ago
great place to stay. host was very friendly and responsive

Louise
Good, 1 year ago
Large house in a beautiful, quiet residential neighborhood. Some finishes to be redone and maintained.
Oscar
Excellent, 1 year ago
This house is very large, very nice, very safe, has guard in the entrance 24/7, very good location 7 minutes from Waltmart 3 minutes from the Seven has a public beach behind the location in 3 minutes you arrive, tube a problem I stay outside the house and Gerardo I replied in seconds, in 5 minutes or less there was a maintenance person helping me. If you go as a large family this house is ideal for you, 5 stars!! I would certainly stay here again if I need one day!! Thank you for everything Gerardo!!

Mariiana
Excellent, 1 year ago
Gerardo's attention since I started clearing doubts before booking was great, before and during my arrival he was friendly and super attentive. The house is perfect for groups Large, beautiful, modern comfortable, despite the fact that Playa del Carmen is an area full of greenery, insects, etc; you can see that part is certainly super cared for since we do not find insects inside the house. My only suggestion would be that downstairs an air conditioning is not available as it is large the PB But really the stay was very pleasant

Sara
Excellent, 1 year ago
It was perfect for me and my family, very spacious. Each room has a bathroom and you don't have to organize to see who bathes first and the kitchen is super spacious and has everything you need. I loved the accommodation and the very quiet area and the 24-hour supermarket is 5 minutes away

Jessica
Excellent, 1 year ago
Very good attention, the house corresponds to the photos.. so it is beautiful! We had a little mishap that was resolved immediately! Very good arrangement of the host!

Francheska
Excellent, 1 year ago
Airbnb host was extremely nice and helpful house was super nice 10/10

Francisco
Excellent, 1 year ago
Excellent
Saul
Excellent, 1 year ago
Excellent stay, very cozy, recommended

Carlos
Excellent, 1 year ago
Beautiful house, very comfortable for the whole family and beautiful to enjoy. Gerardo responds quickly and very friendly
Jesús
Excellent, 1 year ago
Congratulations!

Angelica
Excellent, 1 year ago
The accommodation is also as described, very clean and the host was always attentive, great place!

Jamie
Excellent, 1 year ago
Stay here!!! This place is amazing! We loved it so much. The pictures don’t do it justice. It’s much larger than I expected. Spacious and comfortable. I stayed here with my family of seven, five kids, we were in the Cancun area for eight days and stayed in Cancun, Playa, Tulum, etc. This was by far everyone’s favorite place! Here are things that might be helpful to know as a potential guest: the fridge was top of line and worked great, the washer and dryer also were really nice and worked perfectly, there are nice showers and toilets and bathrooms and large closets in every single room!, there was shampoo and soap in every bathroom, great a/c units, it was right off of a main road that basically leads to anywhere we wanted to go like Xplor, Cenote Azul, etc., the gated community felt so safe! - there was someone at the check-in booth checking us to make sure we were supposed to be there every time. Thank you! 😊

Alejandro Ivan
Excellent, 1 year ago
He was always attentive, he resolved the issues we encountered immediately and the availability of several communication methods was great...

Chris
Good, 1 year ago
The place is in a gated community, making it a quiet and secure neighborhood. Big plus! - The interior design is stylishly minimalist as described, but now already worn out and requires renovation measures inside and outside. Many small things such as all loose and loose handles, door handles, hooks, bathroom fixtures, etc., windows and doors are not all perfectly usable, worn bar stools, coffee maker only applicable with a "trick" - Unfortunately, the house is not fully equipped for 10 people (e.g. no chairs or loungers for the outdoor area at first) Upon request and very quick response, however, it was already improved during our stay!! Through thoughtful, friendly and quick acting, very high praise and thank you to Gerardo!

Harvey
Excellent, 1 year ago
Excellent place, everything was clean and elegant. I would definitely come back
Karen Beatriz
Excellent, 1 year ago
Super nice and in a very safe and central area

Alberto
Excellent, 1 year ago
Very nice house, all areas very comfortable, excellent service from the host, highly recommended.
Gabriele Andrea
Excellent, 1 year ago
Positive experience, Gerardo is very kind and helpful.

Jeronimo
Excellent, 1 year ago
Everything is excellent, the place is as shown in the photos

Tanisha
Excellent, 1 year ago
The home is really pretty and loved the pool !

Silvia
Excellent, 1 year ago
Excellent location, the house is as described, we had an excellent family vacation

Naya
Excellent, 1 year ago
This home was as described. Five bedrooms, five bathrooms and half a bath downstairs it came with everything you needed. Security entrance and there was plenty to do on the island and nearby. Thank you for allowing us to stay in your beautiful home.

Cuartos Jefavidama
Excellent, 1 year ago
Thank you very much Gerardo for your attention, your house is comfortable. On our next vacation we would stay with you again because we had many things nearby. Excellent place

Max
Good, 1 year ago
Very spacious and confortable house. Great sorroundings and location. Everything you need is nearby: gas station, drug store, supermarket and restaurants. I was pleased about the security and neighbours at the Condominium. Nice arquitecture and decoration. I would recommend this place.

Amaranta
Excellent, 1 year ago
The accommodation is as described, the house is very spacious and comfortable, apart from having a super good location if what you decide is to get to know, Gerardo's attention was excellent!! I would definitely come back

Génesis
Excellent, 1 year ago
I loved the place, I booked it for a professional makeup class and everything went perfect Thanks to the good care of the property, excellent attention to Gerardo's!

Anabel
Excellent, 1 year ago
Place is easy to find when driving into Playa del Carmen. Plenty of space for a big group. Gerardo was always available and quick to respond to my questions!

Benjamin
Excellent, 1 year ago
We were only adults and the opinion of all of them was very well equipped the house well equipped we had a wonderful time, we would return to it

Sergio
Excellent, 1 year ago
Very good I recommend it

Dulce
Excellent, 1 year ago
Super well the house, and very attentive to the host at all times🤩

Marcela
Excellent, 1 year ago
A very nice and spacious house, we felt comfortable.

Luis
Excellent, 1 year ago
very good, everything is very grateful to Gerardo. Regards and I recommend it

Sulvey
Excellent, 2 years ago
The place was great! 5 rooms with a bathroom each! The house is very spacious and very clean! I recommend this place 100%!

Carolina
Excellent, 2 years ago
Everything was excellent, super recommended for a clean and safe stay.

Brayan Isaac
Excellent, 2 years ago
Beautiful place and very spacious

Noelia
Excellent, 2 years ago
We would definitely stay here again😍, the house is beautiful and you sleep at home , great stay and treat , don't hesitate to book!

Nataly
Excellent, 2 years ago
Everything was excellent, thank you very much , I would stay again in this stay !

Gerardo
Excellent, 2 years ago
All perfectly inside the house

Guersom Uriel
Excellent, 2 years ago
Amazing place to have a great time with the super accessible and comfortable family you will feel at home

Squalo
Excellent, 2 years ago
Very beautiful house ! Tranquility and comfort !!

LaToris
Excellent, 2 years ago
Great Host… we will definitely be back!

Piedad
Excellent, 2 years ago
The house is as in the photos , everything is fine

Sergio
Excellent, 2 years ago
very nice house, the host was very kind and always kept attentive to everything would definitely come back.

Max
Excellent, 2 years ago
Beautiful house
Melissa
Excellent, 2 years ago
This place is amazing. Feels like home. I definitely will go back with my family..

Concepción
Excellent, 2 years ago
very nice house, good location, security and privacy

Ellen
Excellent, 2 years ago
Our stay at this place was an amazing experience! My kids words were, “we love this place because it’s spacious, has a pool, a big backyard, the bathrooms are nice, it has AC and WiFi!“ Overall I loved it too! It was clean, felt secure, and had plenary of room to spend time with the whole family. We all liked the open concept of the house! Gerardo our host was awesome!

Rafael
Excellent, 2 years ago
Gerardo's place the very,very best. Amazing home all around. Just like the pics....every single thing is great..Big rooms,kitcken ,bathrooms..super clean place...We will return soon. Corona ,R. Anaheim

Jessica
Excellent, 2 years ago
An excellent place, very comfortable and very quiet

Sauri
Excellent, 2 years ago
Excellent treatment and service from Gerardo as host, highly recommended!!

Youssef
Excellent, 2 years ago
awesome house

Noeli
Excellent, 2 years ago
everything was very good, the house is just as it looks in the photos and Gerardo was always very attentive to our needs. 100% recommended

Roberth
Excellent, 2 years ago
the place is incredible, very spacious, the amphyrist is very attentive, friendly and at all times I responded, I highly recommend it, I would definitely come back.

Vivian
Excellent, 2 years ago
Gerardo was a great host. Very responsive and catered to our needs in a timely manner. Will definitely book with Gerardo again in the future.

Mary
Excellent, 2 years ago
I loved the house , it's big, spacious and mostly has a private pool. I was very comfortable and Gerardo was attentive to my comfort . Thank you very much 🙌🏻🙌🏻

Ciro
Excellent, 2 years ago
Everything was very good, thank you

Lunabello
Excellent, 2 years ago
very fast and responsive, answered messages right away as well as helping me start the gas oven. Beautiful clean home, will definitely book again. Only thing that id mention is that there was an ant infestation, found tiny ants everywhere in the home, so I would recommend to not leave food out or luggage open. Was mostly on main floor and the 2 further bathrooms upstairs.

Michael
Excellent, 2 years ago
Great place for a large group and absolute great value-for-price! Gerardo is a great host - super friendly, available and extremely helpful when we needed a bit of flexibility for our check-ins in the middle of the night! The house is generally amazing and exactly what we needed - the several rooms incl. ensuite bathrooms as well as the large living space and kitchen were perfect for us! One has to say that the house is still very modern but needs some repairs on door-handles, water-taps, etc...but everything still in an acceptable shape. Unfortunately, the kitchen was not well equipped at the time of our stay making it a bit difficult to easily prepare our meals and drinks (e.g. essentials as glasses, cooking pots / pans, bottle-opener, etc.). Furthermore, we did not have any "real" blankets / bed-sheets but here again I really have to call-out Gerardo's support who was extremely helpful to quickly provide what was needed. Overall a 4.5+ out of 5! ;-) Thanks again Gerardo!!!

Jessica
Good, 2 years ago
Gerardo was an excellent host - friendly, responsive, and helpful! We had a very comfortable stay. The gated neighborhood feels safe and private. Check out was easier and more convenient than most properties we've stayed in. Gerardo had excellent recommendations for transportation, groceries, and restaurants. All guest rooms had their own bathroom which was a huge plus! Future guests should note there is an identical property around the corner in the sam that also belongs to the owner, so make sure you are checking in to the right one. All in all, great value for the price!

Mario Alberto
Excellent, 2 years ago
Excellent and spacious residence

Irving
Excellent, 2 years ago
very nice house and safe location

Humberto
Excellent, 2 years ago
The house was very nice and clean when we got there the rooms are all equiped with their own restroom and also very spacious overall my family and I loved the house, I truly recommend.

Victor
Good, 2 years ago
House faithful to the listing, offering a beautiful living space in a secure residence. Gerardo was very responsive and quickly found solutions to our concerns. However, some basic items were missing, such as shower gel, hangers, etc. I would recommend this property. See you soon

Amariany
Excellent, 2 years ago
house looked just like the pictures, and the host was extremely responsive!

Yessamin
Excellent, 2 years ago
The place is super big and beautiful 🫶🏼

Rick
Excellent, 2 years ago
Great place! We felt safe at the home and it had plenty of space. It was very clean and host was extremely responsive.

Patricia
Excellent, 2 years ago
Great place to stay, super spacious. It’s missing some pots and pana but we made it work. There is a supermarket nearby and your close to all the main attractions in Playa del Carmen and Tulum

Gianfranco
Excellent, 2 years ago
Everything is spectacular! Gerardo is an excellent host, very considerate and attentive. We already have our place every time we visit Playa del Carmen, we had a nice time and just like the photos. Thank you again Gerardo !!!

Camila
Excellent, 2 years ago
Very nice place

Melisa
Excellent, 2 years ago
Gerardo is very friendly and responsive was always attentive it is a very quiet and safe subdivision,it is located about 10 minutes from the 5th av by car

Abisola
Good, 2 years ago
Gerardo was an amazing host, he was very friendly and responsive all of the time and offered us great advice and local recommendations. The Airbnb was accurate to the description. There was a couple issues that popped up but Gerardo was quick to fix anything. Would recommend!

Beni
Excellent, 2 years ago
Everything is great, the house is very beautiful

Shirliane
Good, 2 years ago
The house was nice and spacious,perfect for our group of 5. We all had our own bed- and bathroom. Gerardo is super friendly and reactes immidiately when you app him. The kitchen had no dishrack and no dishwasher, no kitchen towels, lack of essentials. Some of the outlets were not working. In general the house needs some upgrading. But all by all we recommend it. Great location Quiet neighbourhood
Guadalupe
OK, 2 years ago
The place is recommended

Elizabet
Excellent, 2 years ago
Gerardo was always making sure about our stay, and we could easily communicate with him.

Angel Leonardo
Excellent, 2 years ago
The truth is super cool about the stay, the house is very nice, in a quiet and super safe place. I would definitely come back again as a guest!!

Mirna
Excellent, 2 years ago
It is a nice house, with enough space, nice and close to all the attractions of the Xcaret group and Playa del Carmen; it is in a quiet area. Gerardo was always there for us. I would highly recommend their place and when I come back I will surely stay there again.

Andy Rusverg
Excellent, 2 years ago
Excellent house, exceeded my expectations, everything matches the post and more, modern, luxury finishes and amenities, 5-star house. The host Gerardo, friendly, attentive and from here I thank him for his kindness and support to resolve a detail with one of our Cars that presented an inconvenience. Thanks to all host Gerardo.

Alberto
Excellent, 3 years ago
Everything is good

Lupis
Excellent, 3 years ago
Honestly, it was a unique and unforgettable experience that was great. The house is beautiful, as the photos say, barely according to the guests we were, very fascinated by everything, I would not think twice to return, the host Gerardo was very attentive, kind and answered me at the moment. Highly recommended

Andre
Excellent, 3 years ago
Gerrado was very responsive and provided all the amenities that my whole group needed. Thanks again Gerrado 5 Star Host!!!