Lorena

Reviews

230 total reviews

85% rated 5★

230 reviews

4.81

2020–2026

230 reviews

4BR Villa in Cuernavaca

Lorena

Excellent, 1 month ago

Excellent house, very comfortable, clean and nice. The stay was very pleasant. Everything was in good condition, and the service was excellent.

4BR Villa in Cuernavaca

Pao

Repeat guest

Excellent, 2 months ago

This is the second time I've come back this year, and I'm super grateful and happy to share. It's well worth it!

Everything was spectacular. The house is beautiful, very comfortable, in a great location, clean, with everything you need to spend some unbeatable days and be able to rest. A huge plus that not all houses in Cuernavaca have is that the pool was at an incredible temperature since it has heating. Lorena and Enrique are great people. They always responded immediately to any concerns, and Lucí, the girl who helps with house cleaning and cooking, was delightful, super nice and friendly. She even ironed some shirts for my children since we were going to a wedding, and she was always very cordial, kind and nice. We will definitely come back, and we thank Lorena and Enrique, who are very nice people.

4BR Villa in Cuernavaca

Pao

Repeat guest

Excellent, 3 months ago

An excellent location to shut yourself in and rest for a weekend. Lorena and Enrique, super attentive with everything, always ready to help and making everything clear from the start. We came back very happy, very rested, and eager to return!!! The pool is heated to a perfect temperature. The beds are super comfortable! And the little details are greatly appreciated: plenty of paper, towels, hand soap, and hair shampoo that smells delicious. The only thing I would consider is the issue of the utensils in the kitchen. I don't think they are checked between bookings, and we found a lot of dirty dishes and pots. It would be good if you could occasionally check the dishes and pans to ensure everything is clean between bookings. Anyway, that's not at all a reason not to come back. We are already planning our next visit. Thanks guys

Villa María Antonieta is the ideal place to get away from the city's chaotic environment and truly enjoy a few days of rest. The accommodation is exactly as described on the website: comfortable, well-maintained, and perfect for sharing as a family, relaxing, and getting away from the daily grind. The location is unbeatable: it offers plenty of privacy, is in an extremely quiet area that encourages relaxation, and at the same time, has everything close by in case you need anything. Lorena and Enrique's service was exceptional at all times; they were always friendly, clear, and flexible, and were attentive to answering our questions and making sure our stay was very pleasant, which made us feel very comfortable from the start. It's definitely a place we would go back to and highly recommend. We will definitely be back soon.

So far, it's the best place we have stayed in Cuernavaca. We have stayed in Cuernavaca about 8 times. The house is big and beautiful. All the bedrooms are large with their own bathroom. Each bedroom has a large closet. The outside patio area is large for all types of events. The pool is heated. There is a large back yard for kids to enjoy. You can park up to four vehicles with in a secure driveway. Lorena and Enrique were helpful. The only thing the house needs is a washer and dryer.

Good stay, however there are details which need to be fixed before renting the accommodation. The place has potential, but certain things need to be fixed to be 100 percent.

Host Response

Natalia, we are surprised by your comment since the accommodation was exactly as described in the listing and during the stay we did not receive any concerns from you regarding your observation, we were always available to resolve any situation at the time. I personally take care of verifying that the property is in optimal condition, we have received hundreds of visits over 5 years and this is the first time we have received a rating like the one you have given us. We deeply regret your experience in our house and we would have liked you to base your rating on all the services you DID enjoy, the pool, the garden, the location, security, layout and services in general.

The best part of the house is undoubtedly the pool. Always with an ideal temperature. Points to improve the bathrooms, especially the one on the ground floor, the water from the shower spilled out all over the bathroom. And the upstairs bathroom didn't close the shower faucets properly and there was water dripping. Finally, the beds are not comfortable. We could definitely go back to the house. The pool is worth it.

Host Response

Thank you for your review Emmanuel, they are always important to improve our service, I will gladly comment on each point: 1. We will check the reason why the water comes out of the bathroom below. We would have liked you to tell us to go and fix it immediately. 2.- We will check the faucet of the shower above, surely a gasket failed and that is where the problem arose, if you had told us we would have been happy to go and repair it. 3. We changed the mattresses less than a year ago, their use is much less than that of a normal house, it is the first time we have been made an observation about it, we will check each one of them to find out what may be wrong. Thank you so much for visiting us and we will be happy to welcome you again, see you soon!

The house and gardens were amazing. Beautiful, private, peaceful, amazing. We loved the back patio looking at the pool, that is where we spent most of our time, even though the house had so much room, we loved the patio. Everyone felt at home and found what they needed. We were 6 adults and were very comfortable there. We walked to the market and restaurants and the spa. We called for Ubers any time we needed to go farther into the city and it was perfect. Any problems were minor, and Lorena and Enrique were quick with a response to any question or need.

We had a wonderful stay. The garden is simply spectacular, full of charm and extremely well cared for. The water temperature was perfect to enjoy every moment to the fullest. But what really made the difference was the attention of Lorena and Enrique, always attentive, kind and willing to help in any way we needed. Great hosts! We would definitely love to return soon. Thank you so much for all your attention and for making us feel at home.

It is a very cozy house. The well-kept garden is worth mentioning; the pool was heated all the time, which for us was a plus. It has several areas to taste the food; the kitchen has everything you need. Very clean sheets and pillows. We and our loved ones enjoyed our stay. Lorena and Enrique are great hosts. We highly recommend it.

Host Response

Thank you Chilo for your comments, it is always a pleasure when it comes to guests like you, a joy to welcome you!

Thank you so much for your hospitality. This place definitely makes you feel right at home. Also, it was amazing to be able to share this experience with my dogs! The place is as it appears in the photos. It is very conveniently located and in a safe area. Just to point out that there are some areas that could benefit from a little extra maintenance. I'm sure that with these small improvements, they'll make the guest experience even more enjoyable.

A pleasant and enjoyable stay. I appreciate Lorena's attention before and during the stay. The reason we went was to stay in a nice place with its interiors and beautiful green areas, which were ideal for taking photos and video prior to my daughter's wedding, which was held in a garden for events near the house. The relatives who stayed at the house all had a pleasant, relaxing and comfortable stay. I appreciate Alberto, who was attentive to what was required in the house, as well as Nancy, who was hired as a cook, with a rich seasoning in the foods that were requested. We consider it an excellent rental option for future occasions.

4BR Villa in Cuernavaca

Enrique

Excellent, 1 year ago

I loved the house in Cuernavaca, I would love to go back and rest in it, the pool was heated all the time, the views you have from wherever you are inside the house are beautiful, the rooms and bathrooms are XL extra large and comfortable, they have everything you need and more, we brought our groceries and we literally didn't have to go out, because the house covers all the needs for rest and recreation, the hosts are super friendly, attentive, resolving any questions or needs.

The house is nice, the common areas are very good for a group, I recommend it if you want to spend some time with your family. We enjoyed the time we spent in the house. However, you have to consider that the dishwasher doesn't work, so within the group there are people who have to constantly wash the things that are used in the kitchen. There were about five utensils in the kitchen that weren't clean and we also had to wash them before using. The house is practical for large groups, because there are several rooms and several bathrooms, however, one of the showers didn't work 100% and we couldn't use it. Maybe it was the power of the water that the shower was more for us. The pool isn't hot enough for the children, it wasn't easy to use it. If you go with a group of adults, maybe it's easier.

Host Response

Thank you for sharing your feedback on their stay. We sincerely apologize for the inconvenience you have experienced. We take the comfort and satisfaction of our guests very seriously, and are always working on resolving issues right away, however , we would like to do some detail about it 1. Dishwashing machine: We are sorry that it was not working properly, this is a service that is not included in the unit, so we let you know on your arrival and you told us that there was no problem 2. Dirty Utensils: We do not doubt that among so many utensils, the cleaning staff may not have done their job properly on these 5 utensils , in that case we will make sure that it does not happen again. 3. Water pressure in the bathroom: The house has a hydropneumatic system, we have had no complaints so far. 4.- Alberca: According to the information in air bnb, our commitment is to keep it always between 28 and 30 degrees, which we did during your stay. We really appreciate you letting us know about these areas for improvement. Your feedback helps us provide better service to all of our guests.

A place in the best location in the city, the outside area is beautiful, everything you need to have a quiet time as a family. The plus is that they are pet friendly and the dogs can spend hours running in the beautiful garden. The beds and bedding were clean and comfortable, there was a lot of dust in the room where the two single beds are, due to an issue with the wall that had saltpeter, this is worth fixing. The kitchen is very well equipped to cook everything you want, but a little sparse in cutlery, glass and glasses for a home where there can be up to 12 guests. Finally the area is super safe, but unfortunately there was no remote control for the door and only gave them a key to access the house, when we were 7 adults, it was a bit difficult to organize so that there was always someone waiting to open. Outside of that our experience with the host was excellent, very nice and friendly.

Host Response

Claudia, an unforeseen inconvenience that occurred due to the previous guest taking the control unannounced. Although we regret not being able to resolve this issue on time, we strive to maintain open communication and offer alternatives. In the house there are cutlery, glasses, glasses and crockery for 12 people. We will review the dust related.

I want to thank Lorena for the wonderful stay. The house is beautiful, very spacious, and my family (we were 8 people) was completely comfortable. The pool had a very nice warm temperature all day long, which we really enjoyed. Also, Lorena was very kind and understanding, especially when we were a little late to arrival for the transit. Despite this, she welcomed us without problems, gave us a tour of the house and explained how it works. We will definitely be back, Thanks again, Lorena.

A nice house, always timely and friendly service. My only subjects were: the coffee machine that was dirty and we were never able to use Tele, it was not very clear how to access the platforms.

Host Response

Hi Citlali , thank you very much for your visit, regarding the coffee machine , I have probably had some water because they are always washed and checked all the kitchen utensils before the arrival of our guests, regarding the TV we send you in instruction which is totally clear about the use of the system and in case it gets complicated we are always pending how we can help through WhatsApp.

4BR Villa in Cuernavaca

Claudia

Excellent, 1 year ago

Everything was very nice, very accessible Lorena as far as 2 extra girls, thank you would definitely recommend it.

The house met the expectations I was looking for. The house is not new but the pool and the garden are a plus. Unfortunately the TV and air conditioners did not work so I suggest that it should be in good working order since for the price all services you should be available.

Host Response

Hi Mabel, how nice that they had a good stay , however if we want to clarify 2 points , the TV works without any problem and in any case we are also always at your orders in case you need support. Regarding the air conditioners, they are not part of the services offered to our guests unless they request it, but that was not your case, they work perfectly, we also want to clarify that we are very attentive to the cleaning of the property , we miss it very much that you have put the opposite, thank you for visiting us.

4BR Villa in Cuernavaca

Lorena

Excellent, 2 years ago

It's a beautiful house! In addition, Lorena and Enrique's service is very good, they are always on the lookout for everything. 🙌

4BR Villa in Cuernavaca

Itzel

Excellent, 2 years ago

Super recommended, the accommodation has everything you see in the listing. Lore and Enrique were always on the lookout.

4BR Villa in Cuernavaca

Itzel

OK, 2 years ago

Very nice house!

Host Response

Thank you for your comment Itzel, however the attitude that you and your friends maintained during the stay has not been the best, constantly haggling the price and work of our assistants is not a good idea, moreover that from the beginning the cost for cleaning and cooking services per day was clear, our cook is that, it is not a waitress that was at her disposal. To the waitress we finally got them they ended up paying less, we try to improve her stay even with the air conditioning service that is not included, we made the effort and we do not agree on the rating you finally made. our final evaluation is that you are not RECOMMENDED for other stays in the future.

The traditonal holiday and weekend getaway in the city of the "eternal spring" which attracted Hernan Cortes to build a palace there, steeped in history and many colonial and prehispanic places to visit, in a modern, well-fitted house with a pleasent garden and great swimming pool. 5 minutes walking from a great supermarket carrying all kinds of gourmet and healthy food and gorceries. A great place to just relax or use as a base to visit the local places of interest. All you need is provided, including very attentive service by the host and help on site. Nothing missing. The solar heating is so effective it needs to be turned off midday! The terrace is great to have meals and hang out and the best time is sunrise which is great to watch from there.

Loading...

Breasy

Buy. Rent. Easy. Vacation rentals across Central America.

Explore

RentFor property managersAI agents

Destinations

Costa RicaMexicoNicaraguaAll destinations
Costa Rica

© 2026 Breasy. All rights reserved.

All destinations