Frank Gallardo

Reviews

Superhost

66 total reviews

86% rated 5★

66 reviews

4.80

2019–2026

66 reviews

3BR Home in Bahía de Kino

Joe And Yvette

Not good, 7 months ago

I would not recommend staying here. The listing advertised a heated pool, but for the entire week it was very cold and unusable. The internet was extremely slow — not functional for basic browsing or streaming — which was very frustrating. We were also surprised by additional charges for extra family members, which felt excessive. During our stay, the host attempted to blame us for damage to an old toilet that appeared to be pre-existing. Frank also requested an additional 3,500 pesos during our stay. When I asked for an explanation, none was provided — I was simply told to forget about it. This made the situation feel unclear and uncomfortable. There are cameras on the property, and it felt like we were being constantly monitored. Overall, the experience felt stressful, with frequent communication focused on potential extra charges. Unfortunately, this stay did not meet expectations, and I cannot recommend this property or host.

Host Response

First of all, we have been hosting families in San Carlos, Texas, Arizona and Chicago for a long time. We have 10 properties in San Carlos, we have been hosting thousands of families for over 20 years, even before the APPs existed, and we have received the Super Host award from Airbnb, Vrbo, and Booking year after year since 2018. I would like to warn my fellow Super Hosts about these guests because they will make a reservation for 4 people and then have 10 or more people in your property. Needles to say, when you have so many additional guests your cost increases, and some people can damage your property, such as the case with these folks, as one of their guests broke the toilet un one of our 3 bathrooms. However, when we ask for the funds to replace what their additional guests broke, they decided to just say that our WC was already broken, which it was not. We take ownership of the fact that our pool heater failed to warm the pool to their requested temperature of 32 degrees C. But in all honesty the pool was at 28 degrees, which is more than acceptable, and after our technician adjusted the temperature, the water was 35 degrees for the remainder of their stay. As far as the internet is concerned, Telmex was having a problem with their Network, so we purchased a mobile Wi-Fi device to accommodate, while the totally out of our control Telmex signal was less than acceptable. Please check our trajectory as Super Hosts, and don’t allow questionable potential guests seeking for a break on their responsibilities to make you think that we will not take great care of you if you select one of our 8 properties in our beautiful San Carlos.

A very good place to stay, a very helpful host

Host Response

Good guests, we hope you visit Bello San Carlos soon and allow us to improve your experience, thank you for your stay.

We enjoyed our family stay at Frank's! The communication was top notch, the location fantastic, and the place was lovely. The only challenges we had were with internet seeming to have some troubles when it come to speed for TV shows/movies (even after re-setting it when it didn't work at all) as well as what were 2 really hard beds that caused one couple to split and use a bunk bed. The bed in master was medium/soft and perfect! Overall, a great place!

The house is better in person than in the photos. It's very comfortable and spacious, and it has everything you need. The only thing that is a bit uncomfortable is that they have cameras even inside the house, and we found that super weird, but in general everything was fine. They quickly resolved our doubts.

Host Response

The camera only points to the patio, it does not have a motion function. We recently had a robbery and the insurance recommended a camera that is activated when the house is alone and sends videos when it detects movements when the house is not rented. Thanks for the indication.

Super comfortable, no problems, the house is very good, very good service and the host is very attentive and friendly.

Host Response

Thank you Oscar, we look forward to seeing you on your next visit to San Carlos in any of our 7 units, https://airbnb.com/h/beach-house-5-san-carlos https://airbnb.com/h/colinas-12 https://airbnb.com/h/beach-house-12-2-san-carlos https://airbnb.com/h/hacienda-gallardo1041 https://airbnb.com/h/haciendagallardos104-2 https://airbnb.com/h/haciendagallardos3 https://airbnb.com/h/haciendagallardos104-4

3BR Home in Bahía de Kino

Jorge

Excellent, 3 years ago

Location is great, perfect for families. Rooms were specious and the pool was amazing.

3BR Home in Bahía de Kino

Pablo

Excellent, 4 years ago

Very good stay, very kind frank and everything was Perfect, he always communicated with us at all times and everything was very good, honestly I will always rent with him when he goes on vacation, highly recommended, 10/10

I liked the house better in person than in the photos, everything was good. You can enjoy the pool and outdoor area with your companions as you have a minibar, barbecue, warm lights, including Bluetooth speakers, chairs and outdoor armchairs. The bedrooms are well equipped with the necessary items, as well as the kitchen. Frank is a great host, always in touch and attentive to questions and tips. Overall, everything was very good.

3BR Home in Bahía de Kino

Luis

Excellent, 4 years ago

Excellent place, tidy and clean, fabulous!!!

3BR Home in Bahía de Kino

Edgar

Good, 5 years ago

Very good location, very nice house and Frank's service is phenomenal. Just a touch: we had to say that the pool was green and lamosa. I understand that Frank confirmed that cleaning was done prior to our arrival but we had bad luck with that :/ Outside of there, exceptional house, the bathrooms and rooms, everything was great! Recommendation to carry repellent as the heat and fauna of San Carlos attracts certain wild animals.

Host Response

Greetings Edgar, as always we appreciate the feedback from our guests, the weather in San Carlos after the tropical depretation that we suffer cause many havoc in the large pools, but we will be on the lookout when we have severe weather to prevent any problems, a greetings and we hope to have them as customers very soon, you remind me to give you an extra discount for the inconvenience, greetings.

Unit 5 was perfect for our needs!! This home was very clean when we arrived and turned out to be very comfortable for our month long stay. If you are an early riser please do not miss the beautiful sunrises from the back patio that overlooks the bay. Plenty of room for the two of us and our perro. We never used the two additional rooms but the yard for the dog was great. The location was perfect for us being minutes away from the boatyard (Marina Seca) and San Carlos Marina. Restaurants and shopping were equally as close. Frank was amazingly attentive for answering all our needs (the dryer was not working and he had a new one delivered the next day—that is service!!!). Overall we found this to be a great value, nice home, and amazing service.

3BR Home in Bahía de Kino

Sebastian

Excellent, 6 years ago

The house is excellent!! It was a lot more than we expected, I will definitely wash it again. Frank cares about all the details and needs of the guests, super friendly!! Made of our experience in San Carlos unforgettable

Nice place, quiet. No frills. No TV. Wi-Fi very weak and spotty. Not near the beach. Had a very nice terraced patio, except for the upkeep of the weeds. Could use a better BBQ/grill set up and washer and dryer is not a US type, and once figured out, it worked but again for the money, not what I expected. Beds are all doubles. Cockroaches in bathrooms and drains backed up in showers so you stood in dirty water.

Host Response

Multiple opportunities for improvent were reported by Theresa but not until after she moved out; while we do appreciate the feedback so we can make the imrovements it will be better if customers report the issues when they are first discovered so we can take inmediate correctjve action.

3BR Home in Bahía de Kino

Omar

Excellent, 7 years ago

The house is exactly as described. The rooms are very spacious and comfortable. The patio is perfect, and the kitchen is super well equipped. The house is located in a very good area. We are very happy with our choice; we will be back in the future. Thank you.

Breasy

Buy. Rent. Easy. Vacation rentals across Central America.

Explore

RentFor property managersAI agents

Destinations

Costa RicaMexicoNicaraguaAll destinations
Costa Rica

© 2026 Breasy. All rights reserved.

All destinations