Mairol

Accommodation in the heart of nature, difficult to access if you don't have a 4x4 and in the rain, close to wildlife, monkeys, toucans and parrots, but a bit isolated. We had a nice stay and Mairol is very responsive.

So we had a bad experience with this booking, we arrived at Uvita. The "address" was a pin drop of coordinates, which we didn't think much of since I assume addresses aren't a big thing here. But we pulled up to the pin and the house was nowhere to be found, we asked around at a resort that was further up the road. We went to a diffrent location closer in town which on Google is called casa de luna and uses one of the same photos as this booking. There were people there and it didn't look like the house, so we didn't think it was it. We contacted the host immediately when we went to the first one, no response. For 2 hours we went up and down and on Google to try and find this place. Finally we contacted support and canceled the booking due to this, we still haven't gotten a response or any word from them. Also the house is booked for the same dates we had booked it, which it shouldn't be if we canceled and it's only been half a day. Makes us think they wanted us to cancel.