Leticia

Reviews

219 total reviews

85% rated 5★

219 reviews

4.81

2019–2026

219 reviews

4BR Villa in Valle de Bravo

Majo

Excellent, 4 weeks ago

Excellent place. The family really enjoyed the time in the house. We would be happy to come back! They made us feel at home.

The place is very nice. The house and the architecture are very well thought out. The problem is that it needs maintenance. The railings in the bedrooms are rusty, and there are many leaks in one room. We couldn't We stayed because there were 3 leaks, too many details to check. The man in the house is very kind, and the ladies who help cook very well, but their attitude is not the best. I think the accommodation has a lot to offer, but I do think that attention should be paid to these details.

We had a spectacular weekend in this house. We were a group of 15 friends and we really enjoyed the stay. From the beginning, Leticia and Homero were very friendly and were always attentive to answering all my questions. The house is located in a somewhat remote area, but our intention was precisely to enjoy and take advantage of all the amenities of the place. It has a very spacious and comfortable social area that is perfect for large groups. Also, the service was spectacular. Ale, Andrea and Charlie took care of us in the best way: they prepared delicious meals for us and were always available to help us with everything we needed. This experience is highly recommended!

The host’s communications was terrible. I arrived at the place and couldn’t enter because there was no one there and the host didn’t leave further instructions to get inside. Furthermore, neither the host nor her son answered the messages. When the son finally replied , he was a bit rude saying it was not his fault and then gave us the instructions to get inside . The placed had a very strong unpleasant smell like it had been fumigated and not properly ventilated. The overall place lacked proper maintenance. Most of the showers were not working properly: most of them had insufficient water pressure and lacked cold water so it was hard to take a shower without burning yourself. Most WC also lacked water pressure so they were unusable. Place lacks AC which should be included for the price. During the whole stay we maintained communication with Airbnb support about the problems and the only reason why we didn’t cancel was because we couldn’t move easily with my elderly parents.

Just a great experience! The space was simply perfect. The house is extremely spacious, which allowed us to rest comfortably without feeling cramped at any time. The pool is in great condition and was everyone's meeting point. What we valued most was the tranquility; there is no noise from neighbors, making it the ideal retreat to completely disconnect from the daily hustle and bustle. Highly recommended for large groups seeking peace and togetherness!

The staff, the best, Mr. Charly and the two ladies Andrea and Alejandra, everything in general was great and the bedrooms isolated from the social area is the best. I'll definitely be back. Thank you for everything!!!!

Host Response

Good morning Antonio When you like, we are here to welcome you and your family!!!

A spectacular home. Great for large groups. The staff's service is outstanding. They cook very well and their services are extraordinary. The Jacuzzi is delicious, it heats up a lot and fits 8-10 people comfortably. Beds and linens very well. The view of the lake and mountains is very beautiful. The area, away from the hustle and bustle of the village and Avándaro, is a very peaceful subdivision with a lot of security and privacy. I suggest bringing board games for rainy times. He does not have a fumigation (nothing serious).

4BR Villa in Valle de Bravo

Jorge

Excellent, 1 year ago

Great place with good vibes to rest and have a good time

4BR Villa in Valle de Bravo

Mariana

Excellent, 1 year ago

Beautiful house, with incredible details, the service is great and is next to the Sanctuary, we will definitely return

The house is very nice, just like what you see in the pictures. The common area is EXTRAORDINARY for sharing family moments. The team working ahi: Charlie, Ale, Andrea are super friendly and efficient. The layout of the bedrooms very well! There are three things that did not allow us to have a dream weekend as we had planned; the guest bathroom (as I saw it in some other reviews) does not work, just the water does not go; there is a large leak in the main bedroom that wet much of the mattress, very uncomfortable to settle in the bed space that did not get wet! (for the price paid I would expect these things not to happen). When I asked Omar (the owner's son) to give us a bonus and fix the problem. I was more concerned about knowing who of his people had told us that the leak was a recurring problem, than about the customer's satisfaction. Although in the end they offered a benefit, the experience and cost-benef. was not as expected.

The house is beautiful and the 3 people service was very good (especially Charly's) but there are infrastructure issues that these people can't fix: the house presents some leaks on the main staircase and the wall falls apart with the rains; there are WC's that don't have enough pressure and finally due to a storm it was light a full day. How is it possible that such a luxury house does not have a generator and finally how is it that living a full day without light or the duenios or Airbnb offered us an extra day of stay (which was free) to compensate for that infrastructure failure?

The staff was great and the house was amazing, but we had a less pleasant experience with the owner. During our stay, one of the towels was accidentally stained with makeup. The owner complained about this, even though the rental price is very high. It's a little frustrating, especially since there were a lot of people and I can't be responsible for everyone. Overall the place was great, but feedback on towels was unnecessary. In places that receive many guests, these things can happen and it is important to note.

We went to this place for a bachelor party (Monterrey). The perfect house for large group, since it has a common area that are connected forming a large area, of course the architecture in general of the house is well thought out. (Charly , ale and Moni) An important plus is the service staff, they make no battles. The very good food. The padel/tennis courts are within the same colony but you have to take a Taxi. This is father the restaurant of the Hotel Santuario. Good host , we are happy to leave the trip.

4BR Villa in Valle de Bravo

Marianna

Excellent, 2 years ago

The house is very nice, comfortable with a nice view of the lake. Very nice to vacation away from the noise of the city. We had a great time! The excellent service staff, Charly, Ale and Moni are super attentive and friendly, a 10 for them. Leticia and Homer are super kind and helpful at all times. It's pet friendly, so we were able to bring our puppies, and that's greatly appreciated. We had a very nice Christmas and we really appreciate the detail of the ornaments they put in the house. We would definitely stay again.

Everything was great. The facilities are fine, their staff is well. Only if you are looking for privacy is something that the staff did not give 100% of their work excellent but they also took photos of us being resting and that is not 100% comfortable. So watch out for it. Otherwise, everything was excellent. Thank you!

Host Response

Victor good evening, we are booked 100% of the people who host in the house, only if we get to get evidence when there is an incident in the house, it has happened to us that if we did not show them what they did they do not recognize it, you were in a house with 152 positive reviews, if you can give yourself time to review each of them you will be able to realize that what you say has never happened and it will not happen. We respect the privacy of the people staying at our house. I believe that you have to take great care of your feedback and be aware of your friendships, not for renting imply that they have the right to generate incidents in someone else's home. Airbnb asks us for evidence of incidents that guests make is a normal process, obviously with all the respect of the world in fact if you see the image, the face of the person never appears, who fell asleep all night in the living room when the place was the bedrooms.

Leticia and her son Homero were always attentive to our stay. The house is spectacular and the service staff is 11/10, always attentive to our needs. The food and drinks they prepared for us were excellent, and they always treated us in a friendly manner. The house offers all the privacy in the world and is located in one of the best residential developments in Valle de Bravo. I would definitely repeat the experience!

We loved our stay here. Leticia, her son Homero, and the house staff were super helpful and accommodating, and our stay was wonderful. Would absolutely recommend this home to anyone. We were 13 adults and were very comfortable. The only thing that wasn't seamless (and this is in part due to both the language barrier and the fact that we arrived quite late at night) was that it wasn't obvious that the house was part of the community of villas on the mountain beyond the security gate of El Santuario. The addresses provided were not well synced with googl maps. Overall this was pretty trivial and shouldn't deter anyone from renting this great AirBnb.

4BR Villa in Valle de Bravo

Mario

Excellent, 3 years ago

Everything was excellent!! Thank you for your attention.

4BR Villa in Valle de Bravo

Daniel

Good, 3 years ago

Good hosts! Always waiting! Very nice house with first-class staff.

You really fall in love with the house and the service! The staff was extremely friendly, the rooms were amazing and they really made us feel at home! Ale, the lady who helped us the whole time, was super friendly, and also the other two people on the staff!! It's great to stay in this house and I swear the Airbnb photos are good photos, but nothing compared to the experience of seeing it in person, it's amazing! My family and I are very grateful and very happy with everything!

4BR Villa in Valle de Bravo

Laura

Good, 3 years ago

Beautiful house, a little far from everything, good service, we only had a problem with clean towels and toilet paper, the dining room and living room furniture need filling and more cleaning.

4BR Villa in Valle de Bravo

Juan

Excellent, 3 years ago

An excellent place to rest, unbeatable service. It meets all the expectations of the publication and exceeds them. As the host says, almost the best house in the world.

Host Response

I appreciate and it is an Alago your comments, we look forward to seeing you as many times as you want

An excellent host. An excellent stay. An incredible space, very nice and bigger than what you see in the photos. Hosts are always waiting for your arrival and give you the information you need. And best of all, there are service staff who serve you in the best way. If you require, they can prepare food for you and not only that, they are always aware of your comfort, attention, that nothing is missing. If you want to have a nice stay and have a good time, this place is definitely the best option.

4BR Villa in Valle de Bravo

Rodrigo

Excellent, 3 years ago

Amazing house! In person it's even better than the photos. I highly recommend it. We were a large group of friends and had a great time. The attention of the people helping in the house is top notch, very friendly and very helpful. The contact with Omar and Leticia is quick and very friendly, they are always aware of you. They offer you a very complete menu of meals so you don't have to carry your groceries or go shopping, since the house is a bit far from any supermarket. I hope to return real soon!

4BR Villa in Valle de Bravo

Rodrigo

Excellent, 3 years ago

It's a beautiful house and super equipped for any need. Great hosts and service staff. You'll feel at home and very eager to come back.

Host Response

Rodrigo as many times as you wish you are welcome!!!, we appreciate your preference!!!

One of my best experiences of stay, magazine house and I treat 5 Stars, both from the Host and the people who attended us, charly, Yolanda and Ale. Highly recommended, everything promised in the description is real! The house is much nicer in person than in the photos 👏🏻

Host Response

Joaquín is a pleasure that you liked the house and the treatment we provide, the times you want to return you are well come

4BR Villa in Valle de Bravo

Vania

Repeat guest

Excellent, 3 years ago

The house is beautiful and the service staff is the most

Host Response

Vania is a pleasure to know that you liked the house and the attention of our staff, we look forward to seeing you very soon back to the house.

4BR Villa in Valle de Bravo

Cinthia

Excellent, 4 years ago

Very nice house

Loading...

Breasy

Buy. Rent. Easy. Vacation rentals across Central America.

Explore

RentFor property managersAI agents

Destinations

Costa RicaMexicoNicaraguaAll destinations
Costa Rica

© 2026 Breasy. All rights reserved.

All destinations