Pablo

Ecraaral - Villas for Rent in Puntarenas, Puntarenas Province, Costa Rica

Puntarenas

Hi Daniela! <br/>We sincerely regret the inconvenience this situation may have caused you during your stay. We understand your perception and how it might have been uncomfortable for you. However, we want to clarify that none of the situations mentioned materialized in events that put your safety or integrity at risk at any time.<br/>The people who work and live on the property have been part of our trusted team for a long time, and we have complete confidence in their conduct and professionalism. Even so, we deeply value your experience and feedback, as they allow us to continue improving every detail for the well-being of our guests.<br/>We appreciate you sharing your perception with us and reiterate that we are sorry that your experience was not as expected. We are always available for any further clarification.