Marina

Reviews

148 total reviews

80% Excellent

148 reviews

4.71

2018–2026

Cleanliness 4.8

Accuracy 4.7

Communication 4.8

Location 4.9

Check-in 4.8

Value 4.8

148 reviews

2BR Condo in Cancun

Melissa

Good, 1 week ago

We really enjoyed our stay. Beautiful view, awesome pool, good location and security. Easy walk to the ferry to Isla Mujeres. We rented a car which made things alot easier. We felt very safe. Only complaint was the new home being built nextdoor the workers were a bit loud at times. They stayed at the house at night and music was loud. Not too bad though. Definitely recommend this place. Rent a car, go to chedraui to grocery and liquor shop. Take advantage of driving to Playa Del Carma and catch the ferry for the day to Cozumel. Thank you Marina for everything. Your a great host and we really enjoyed our vacation.

Host Response

Hi Melissa, I'm very sorry about the music issue. We need to have more communication to resolve that immediately! or anything else you need 🤗 to make you happy and comfortable THANK YOU for your visit and I hope to see you again

My family and I travel a good amount. It’s rare to feel like you’re leaving a friend when checking out. That’s what it felt like leaving Marina’s place. She’s so kind, helpful, accommodating, and funny. Always checking to see if we are okay or in need of anything. We would have conversations about how our day went or what we learned about Mexico today. A view of the beach every morning and swimming almost every night. Palm trees and the stars along with our conversations with Marina will be truly missed. Wonderful experience.

Host Response

Ronnie and family I'll miss you too They made my day with their good humor and laughter! And the adventures in Cancun. I really appreciate the care of the place This is your home many regards

When you travel, you understand that you won't always find a luxurious or perfect accommodation, and that's completely normal. However, I think it's important for the host to be transparent and take care of the details that impact the experience. In my case, the cleanliness could be improved. When I took a shower, I found hair in the shower, which made me doubt the cleanliness of the place. I also had a lot of difficulty locking the front door, and when I needed to contact the host, responses took longer than expected. In the end, these kinds of inconveniences end up affecting the vacation time, since one expects to enjoy and rest, not spend time solving problems that could have been avoided with better communication and greater attention to detail.

Host Response

I think his mom She's the one I'm looking for. Any details? Because you can tell she's not an easy person. I highly doubt some complaints because I was present You're a great person And the best part was that I got a refund for the days I didn't use the place. There would have been a lot of problems, and this way we were all calm and happy.

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Host Response

ERES PÉSIMA HUÉSPED ROMPISTE TODAS LAS REGLAS DE LA CASA FIESTAS A LAS 4 DE LA MAÑANA. CON EXTRAÑOS QUE TRAJISTE! PÉSIMA COMUNICACIÓN SE TE ENVÍO EL REGLAMENTO EN EL CHAT CONTIGO LO SEGUISTE HACIENDO! QUERÍAS SOBORNAR AL DE SEGURIDAD Y TODO TE SALIÓ MAL. METISTE MÁS PERSONAS TODOS LOS DÍAS POR EL MAR PENSASTE QUE NO TE VEÍAN TUVE QUE ESTAR A PUNTO DE LLAMAR A LA AUTORIDAD ESTUVE CON PERSONAL DE LA APP Y CONSEGUÍ CON TODAS LAS PRUEBAS QUE SE CANCELARA TU RESERVA DEJASTE TODO SUCIO MAL CUIDADO ENTONCES NO ESTÉS INVENTANDO COSAS PARA CALIFICAR POR TU MAL COMPORTAMIENTO ESPERO QUE LOS ANFITRIÓNES LO PIENSEN PARA RECIBIRTE ESTÁ TODO ESCRITO POR TI EN EL CHAT

We stayed at Marina’s place for just one night before our flight home, and it was a lovely experience. Marina was incredibly helpful, kind, and pleasant when we asked about checking in a bit early and whether we could use the pool and beach prior to check-in. The unit is located on the third floor with lovely ocean views, and having the beach right at your front door is such a treat. The apartment itself is clean, comfortable, and well-suited for a short stay. We truly appreciated Marina’s hospitality and would happily stay again.

Host Response

hola Stina muchas gracias por su visita un placer conocerlos don ustedes excelentes huéspedes siento mucho que las habitaciones no estuvieran al cien por la reservación expréss que se hizo aquí tienen su casa bienvenidos

Marina is a kind and accommodating host, and her rental is located in a beautiful beachfront spot in Cancun. The area is lively and can get crowded, but the private pool offers a nice retreat and some separation from the busy beach scene. While we did encounter a few frustrating issues during our stay, Marina did her best to resolve them as quickly as possible. There was loud construction next door, and we couldn't access our room right away due to the noise. However, Marina kindly let us store our luggage in her apartment until the room was ready. We arrived a bit later than expected, which may have led to a rushed cleaning. We also experienced some minor maintenance issues, such as lighting problems and a slow-draining shower. Fortunately, these were addressed and fixed by the next evening. One thing to note is that Marina has a couple of cats, which may be a concern for those with allergies as it was for me. Additionally, Airbnb adds extra fees that significantly increase the over

Host Response

buenas noches Chris me parece que el principal problema fue que el precio que pagaron al final no te pareció debido a que no tomaste en cuenta EL TOTAL de la reserva tema que me comentaste tu molestia. y empezaste a buscar problemas insignificantes para ver si YO TE PODÍA HACER UN DESCUENTO POR QUÉ NO TE FIJASTE EN EL PRECIO DEL TOTAL DE TU RESERVACIÓN el Check in es a las tres. justo cuando terminó el ruido de la construcción. por qué ya estaba arreglado con ellos para que a su llegada ya no había más ruido ustedes llegaron varias horas antes todo lo que falló un poco de soluciono de inmediato y con respecto a los gatos está en la información que hay alguno que otro gato y perros que no dan molestia alguna siento mucho tu gata de atención para esta información que se describe en la app cómo los taxes y pagos extras que no te fijaste me parece que no cumplieron con el reglamento pero no me gusta hacer malos comentarios en general hay que porner atención en la información

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