Diana

Condo at Los Delfines Golf Club - Apartments for Rent in Puntarenas, Provincia de Puntarenas, Costa Rica

Puntarenas

Thank you for your feedback. We wish you would notify us during your stay as we encourage our guests to reach out for assistance, as we are committed to addressing any concerns promptly. We maintain open communication with all our guests to ensure a pleasant stay. We would like to clarify a few points: •	Amenities: We provide basic toiletries, including shampoo and soap, as part of our standard setup. If any of these were missing during your stay, we sincerely apologize and would have been happy to promptly assist had we been informed. •	Store Location: There is a well-stocked store located directly across the street from the property. •	Kitchen Supplies: While we do not advertise providing items like coffee or sugar, we understand their appreciation. However, this is a conscious choice to maintain consistency and hygiene. •	Hot Water: The property has a very reliable hot water supply. Had we been made aware of any problem during your stay, we would have responded immediately to resolve it. •	Cleanliness: This is a newly opened property, and everything is maintained to a high standard. The apartment is thoroughly cleaned and inspected before each guest’s arrival. While we have never had any reports of insects, it is possible for a common bug to enter the apartment when balcony or entrance doors are opened, as we are surrounded by nature. Thank you for staying with us.