Bernie
Reviews
155 total reviews
86% rated 5★
155 reviews
4.84
2020–2026
155 reviews

Manuel
Excellent, 2 months ago
Spacious accommodation with a garden where you can enjoy a small beer in the evening. Shops nearby. Pleasant stay.

Alejandra Guadalupe
Excellent, 6 months ago
A good place to stay. Quiet and with everything you need.

Alba
Excellent, 7 months ago
Bernie is a nice guy , responsive he was there whenever we needed him

Taylor
Excellent, 8 months ago
Bernie is a hard worker who cares about his business. He made sure my son and I were accommodated and helped solve the issues that arose. Definitely my favorite Airbnb host. The intersection up the street has everything you need.

Karla
Excellent, 8 months ago
Overall an excellent option, it exceeded my expectations in every way from Bernie's friendly and respectful service to the comfort and cleanliness of the spaces. You can easily get from there to almost anywhere in the city by taxi or Uber... there is almost no public transportation around, but there are many taxis, and taxis are not expensive there.

Alejandro
OK, 9 months ago
The most uncomfortable place, a small AC for the size of the place, AC control did not work and the temperature could not be changed. From early on there was a lot of noise, they started cars and motorcycles inside the place. The place didn't have a TV. There was no parking available, so I had to park on the street and my car was vandalized. They damaged the trunk of my car, threw something at the trunk and windshield of my car. I contacted Bernie but he said that nothing could be seen on the cameras. My comment was that this shouldn't happen, that area is not safe.
Host Response
Gracias por compartir tu experiencia. Lamentamos que tu estancia no haya sido la esperada y tomamos muy en cuenta todos los comentarios de nuestros huéspedes. En cuanto al aire acondicionado, cualquier detalle de funcionamiento pudo haberse atendido de inmediato con un aviso oportuno durante la estancia. Respecto a la televisión, el alojamiento no ofrece este servicio, lo cual se encuentra claramente indicado en la descripción antes de la reserva. Sobre el vehículo, lamentamos mucho lo ocurrido. Al igual que sucede en la mayoría de los alojamientos y hoteles de distintas categorías, la administración no se hace responsable por daños totales o parciales a vehículos estacionados fuera de la propiedad. Siempre buscamos apoyar a nuestros huéspedes en lo que esté a nuestro alcance para intentar esclarecer o atender cualquier situación. En este caso, aunque contamos con algunos espacios propios a pie de calle que son de uso común, el vehículo se encontraba estacionado directamente en la vía pública, fuera de dichos espacios y del campo de visión de las cámaras de seguridad, por lo que no fue posible identificar lo sucedido. La zona suele ser tranquila y segura, como puede apreciarse en nuestras evaluaciones tras varios años de operación sin incidentes similares. Agradecemos tus comentarios y continuaremos trabajando para mejorar la experiencia de nuestros huéspedes.

Cristian
Excellent, 2 years ago
excellent treatment and very comfortable to rest.

Antonio
Excellent, 2 years ago
Comfortable and quiet stay, good care of the host.

Sandra
Excellent, 2 years ago
VERY COMFORTABLE AND QUIET

Anderson
Excellent, 2 years ago
Bernardo is a great host, a was pending upon my arrival at any time that I had any doubt, the room very clean sheets clean, everything would be very good I would definitely come back.

Estefanía
Excellent, 2 years ago
The apartment has good space, is practical and is in a quiet area. The garden and common areas are cute.

Operadora De
Excellent, 2 years ago
great location for work trips and very safe

Felipe
Excellent, 2 years ago
Bernardo is a person who is attentive to check-in and stay.

Luis
Excellent, 2 years ago
Excellent

Luis Enrique
Excellent, 2 years ago
The location is excellent, there was a lot of privacy, a quite comfortable and quiet place to be able to rest and feel at home.

Pierre-Mickael
Excellent, 2 years ago
super

Lucija
Good, 2 years ago
Bernardo is a great host and the apartment is cosy and has everything you need. Location is good if you need to be near ADO station

Wes
Excellent, 2 years ago
Nice cold air and great hot water! A few nice bars around the area!

Romina
Repeat guest
Excellent, 3 years ago
I love the loft, perfect for me and my son, this is the second time we rent from Bernardo and won’t hesitate to rent again

Dave
OK, 3 years ago
A nice guy and helpful. Needs kitchen utensils, dish towels and wash clothes, quart sized pot with lid. Vacuum and clean entry door, refrigerator barely functions. Noisy waterpump cycles on some nights, barking dog next door but thats not his fault.
Host Response
We have never received such a low rating. We are very surprised. Some things that Dave mentions are right, the water pump had a malfunction and made some noise, an annoyance that lasted just one day and literally 5 minutes. About the vacuum cleaner, well, we do not offer a vacuum cleaner because we provide the cleaning service to the room at no cost, we never knew exactly what Dave needed to vacuum. Our kitchen is fully functional and has what is necessary to prepare basic food and is mentioned in the ad. If a guest needs any extra utensils, we will gladly provide them, just because something is not in the kitchen at the moment does not mean that it is not available. ´ The photos in the ad are faithful and exact, what you see is what you receive. The guest can make a very clear decision before booking whether this is the space that suits his needs and, obviously, they can consult their doubts. And the most important thing to all the guests, upon their arrival, they are given the room personally by the host, they are told that anything they need can be requested. We would have liked Dave to do that when he needed it.

Romina
Repeat guest
Excellent, 3 years ago
Bernardo is a great host, the apartment was as described.

Jannik
Excellent, 3 years ago
We spent two nights in Bernardo's apartment to explore the surroundings of Chetumal. Bernardo was very personable and available at all times. There was a parking spot right from the house. The apartment had minimalist, but completely sufficient equipment. There was also a nice, green outdoor area and a small shop right next door. All in all, we were very satisfied and would recommend the apartment.

Alvaro
Good, 3 years ago
Good place, just the bathroom a little dirty

Autumn Ayenez
Excellent, 3 years ago
Modest and very comfortable place to stay. The courtyard is very peaceful and everything looks very well taken care of. Bernardo was also very responsive and suuuuper helpful (even when I made a mistake with my booking). I would definitely stay here again.

Elias
Excellent, 3 years ago
I was very satisfied ser centrally only 20 minutes walk to ADO station and 20 mi to the harbor station and 20 mi to the harbor. For my travel purposes it was perfect

Drayghun
Excellent, 3 years ago
This was a great place to stay, private and comfortable. If you want to save money there’s a kitchen where you are able to cook your own meals. If you want to eat out, then there are restaurants within walking distance. There’s also a grocery store right next door and laundry mat across the street, which is very convenient for long stay guests. Bernardo was very hospitable and responsive. I recommend this place.

Kenneth
Excellent, 3 years ago
Clean, quiet(except for some canine neighbors ), located halfway between the ADO and Nuevo Mercado bus terminals and near lots of shopping and places to eat.

Reeses
Excellent, 3 years ago
I stayed for 1 week here, and enjoyed the stay. Bernardo is an excellent host and tries his best to make you feel right at home. Bernardo was very responsive to all questions and was extremely helpful - he really want you to enjoy your stay and will try his best to ensure that. I cooked most of my meals for the week and the stove and fridge was useful. I would recommend this place for the value.

Esther
Excellent, 3 years ago
My husband and I stayed for three nights. Bernardo assisted with our check-in and made sure to ask if we had all we needed. It is a few blocks from one of the main avenues so we loved the area and location. It was peaceful, quiet, and spacious. We highly recommend it and definitely will be returning!

Kerry
Excellent, 3 years ago
This accomodation is just as the photos and is lovely. It is clean and we thoroughly enjoyed our stay. Bernardo was the most helpful, communicative and responsive host and he made our stay excellent. Highly recommended!

Dannielle
Excellent, 3 years ago
Great place to stay for a couple nights. Wifi was strong and reliable for my online classes. Bernardo was very helpful and friendly. Bed and pillows were comfy! Hot water and felt safe :)

Miguel
Excellent, 3 years ago
The apartment was clean and spacious. I worked most of the time and found the place to be comfortable and had no issues with the internet. Bernardo is super responsive and attentive host, he takes care of everything fast. The city centre is a bit far and also the city is not that very walkable but you can always take one of the many city taxis that passes by or get the taxis' numbers from Bernardo.

Shane
Excellent, 3 years ago
Bernardo’s Air BnB was excellent, great facilities and great host

Manuel
Excellent, 3 years ago
A great stay option in Chetumal. The place is simple but extremely comfortable and functional. For me going to a conference in Chetumal Tech, I was spectacular because I only had to walk one corner. Despite this, the town is small, so if you have a vehicle, you can get anywhere super fast. In addition, Bernardo is super attentive and always available for any needs or questions.

Carlos
Good, 3 years ago
Everything is very good, just the detail that THERE IS NO TV.
Host Response
Hola Carlos...antes que nada agradecemos mucho tus comentarios y que te hallas tomado el tiempo de compartirlo con nosotros. Por otro lado consideramos importante señalar que en el anuncio de nuestras habitaciones es posible ver a detalle las características de cada una, el equipamiento con el que cuenta así como las fotos para corroborar de manera visual. Todo lo anterior para que nuestros huéspedes tengan los elementos para tomar la mejor decisión antes de reservar.

Jose Roberto
Excellent, 4 years ago
Bernardo is a good host and everything else is perfect. We'll be back.

Jesse
Excellent, 4 years ago
Clean, inexpensive and comfortable. it's in decent neighborhood about 12-15min walk from the ADO and right by the zoo. It is in a locked courtyard with a few other apartments. we felt safe and happy. I would stay again. plus free coffee!

Jose Luis
Repeat guest
Excellent, 4 years ago
Attentive and helpful host, excellent place, just what it offers, recommended

Madeleine
Excellent, 4 years ago
Well located in relation to the zoo and close to the Bay, 5 minutes by car.

Isabela
Good, 4 years ago
We really liked the space!! We stayed 3 days and were comfortable. We always kept in touch and everything was very clear. The place is very clean and comfortable for up to 3 adults. The location is not central but has amenities and access on all sides. It's a very safe area and they allow you to get your car in at night.

Aida
Excellent, 4 years ago
excellent service

Pablo
Excellent, 4 years ago
Super spacious room, we were 3 adults and a 2-year-old girl and everything was excellent. The beds are very comfortable, all clean, the kitchen equipped, the air conditioner in perfect condition, the place is very private, and safe, you can leave the car on or off the premises and it is safe. Bernie is always friendly and attentive.

Dalia Corazón
Excellent, 4 years ago
Good and friendly host, it was a nice and comfortable apartment, not so central place but it is a good transfer point for different places.

Mathilde
Excellent, 4 years ago
Good communication, impeccable studio, close to the bus station.

Marcel
Good, 4 years ago
Very nice welcome and friendly place Would recommend

Aileen
Good, 4 years ago
Bernardo is a very kind host who is attentive to you and your needs. The space location is good and has what it describes. I just have a few things to share for future travelers. The place doesn't have a comfortable space to work. The chairs are very uncomfortable and the connections are far from the table. The house next door has two dogs that keep barking all night. In addition, the room has a translucent door that although it is not seen behind it, all the light comes in at night so if you are light sleep it is not a space I would recommend.
Host Response
Agradecemos mucho tus comentarios. Siempre tomamos en cuenta la retroalimentación de nuestros huéspedes para mejorar. Algunas cosas nos hubiera gustado nos la comentarás en el momento para ver de qué manera podíamos solucionarlo y hacer tu estancia más acordé a tus necesidades.

Ricardo
Good, 4 years ago
Everything is great

Karen
Excellent, 4 years ago
All good! The room is spacious, has a small refrigerator and a few things in case you want to cook in addition to a coffee maker. Highly recommended, just note that it does not have a TV.

Jim
OK, 4 years ago
good location,quiet,good. alue

Frida
Excellent, 4 years ago
Very clean, very friendly staff 10 minutes from everything.

Ana
Excellent, 4 years ago
Bernardo was really nice to us and the place is very clean

Andrés
Excellent, 4 years ago
excellent treatment, very clean and nice room as it is in the photo!, recommended 😃

Elizabeth
Excellent, 4 years ago
Bernardo's apartment is a fantastic stay! The suite has everything you'll need, is clean and very comfortable. It's located behind a large gate which felt very private and secure. Bernardo himself is incredibly warm, welcoming, and made sure we had everything we could need. Would highly recommend this apartment for anyone visiting Chetumal!

Abdelkader
Excellent, 4 years ago
Perfect ! Nothing to say

Michael
Excellent, 4 years ago
A great place that I will definitely be staying at again. The location is perfect as well, not in abusy area, but very accessible. Highly recommended.

Jaqui
Excellent, 4 years ago
Bernardo and his Mom are very friendly and attentive, we had an ant problem but Bernardo solved it at the moment , the room is very comfortable and as shown in the photos, the difference is made by Bernardo's treatment

Karla
Excellent, 4 years ago
An excellent return on investment. We found the home to be better than expected and the service is very warm and helpful. We will definitely consider coming back when we return.

Mitzi
Excellent, 4 years ago
very good stay as the publication says.

Shirley
Excellent, 4 years ago
I really enjoyed my stay here. It is in a well located location to where you can easily get a taxi or walk to a restaurant/laundrymat/gym. Bernardo is super sweet and he made me feel very welcome. He goes out of his way for his guests
Host Response
Thank you for your comments. It was a pleasure having you at home. I hope to welcome you again soon. Always welcome.

Kerby
Repeat guest
Excellent, 4 years ago
Excellent as always! We always stay here in Chetumal. Great location.

Latifa
Excellent, 4 years ago
Bernardo is such a kind host ! I recommand him and his place, it was super clean and the communication was great :) Thanks !!!
Host Response
thank you for your visit. I wish I could support you more. you have your house here as many times as you like to return. =)

Birgit
Good, 4 years ago
Lovely Little home. With an very communicative host. Very helpful and friendly.

Elian
Excellent, 4 years ago
The place is excellent, the host is very friendly and helps you with everything you need. His mom has a shop next super well stocked where you can buy something you need. Everything was perfect.

Aaron
Excellent, 4 years ago
everything is fine, clean, arrives super fast, it is as it is in the photos.

Alexander
Excellent, 4 years ago
Good

Raquel
Excellent, 4 years ago
Very cozy and clean studio with kitchen. Perfect for 2 or 3 people. Bernardo was a nice host, very helpful. Recommend it! The only thing it bothered us was the dogs barking all night, so we didn’t sleep so well..

Seb
Excellent, 4 years ago
If you are looking for a place to sleep and enjoy the city this place is perfect. Same price as a regular room in any hotel but greater privacy and convenience. You will feel like you are right at home. Bernardo is a great host.

Felix
Excellent, 4 years ago
The Airbnb is very clean, it is spacious and the people are very friendly Definitely a good choice since I was on the go

Frank
Excellent, 4 years ago
Bernardo was very welcoming and gave very good advice on Chetumal. He was very responsive to the request. The room was well equipped, very clean and perfect for this one week stay with my girlfriend. 5 stars!

Chris
Excellent, 4 years ago
Nice place set up well for short or long stays. We enjoyed staying there and would return if we are back in the area again.

Kerby
Repeat guest
Excellent, 4 years ago
Perfectly located comfortable apartment with everything we needed! Bernardo was so helpful!! Highly recommended. We didn’t want to leave!

Luis
Excellent, 4 years ago
I stayed only one night with my wife and son since I was passing Xpujil. The place is located about a 20 minute walk from the ADO terminal, right next door it has a grocery store that is serviced by Bernardo's mom. Recommended for couples or small families.

David
Good, 4 years ago
Good

Osvaldo
Excellent, 4 years ago
Excellent host and attentive to what is needed in the place.

Ma Teresa
Excellent, 4 years ago
A clean and safe room to rest or travel to Chetumal

Fedor
Excellent, 4 years ago
a beautiful house where it is pleasant to stop from the road. Everywhere is clean, everything is done very stylishly. There is a private parking lot at the house. Recommend. The host is very welcoming and willing to help or advise.

Gisselle
Excellent, 4 years ago
It's a cozy place, and the host is super attentive. I highly recommend it

Natasha
Excellent, 4 years ago
Bernardo is a very attentive host and available for any questions or things you might need. The place is super comfortable, clean and very nice sized. Having a kitchen is very useful for any occasion you don't want to eat outside. The location is very convenient for the price because even if it is not downtown, you can get to downtown by taxi in 5 minutes. Highly recommended for anyone who wants to visit Chetumal!

Nihaib
Good, 4 years ago
good host .

Benjamin
Good, 4 years ago
All good, recommendable!

Oceansmile
Excellent, 4 years ago
Fantastic host with good recommendations on restaurants and support in activities. Quick response time, in very good English. We enjoyed the room a lot and it has all what's needed. Good beds, calm neighborhood, easy to park in front.

Corentin
Excellent, 4 years ago
I spent one night at Bernardo's place and everything was great, the communication, the studio and the excellent and strong wifi.

Ale
Good, 4 years ago
Everything is very good, accessible. Some details such as that there is no TV and the AC did not cool down very well, otherwise well.
Host Response
Efectivamente no contamos con televisores en nuestras habitaciones, algo que los huéspedes pueden notar en los detalles de nuestro hospedaje antes de hacer una reservación. Sin embargo contamos con excelente señal de internet que permite disfrutar de todo tipo de entretenimiento desde cualquier dispositivo. Nos hubiera gustado mucho que Ale nos hubiera mencionado sobre el aire acondicionado al momento de notar el fallo, para poder ofrecerle una solución, algo que por cierto le hacemos saber a nuestros huéspedes en las Reglas Adicionales de la Casa. (Reportar cualquier desperfecto a la administración). Agradecemos a ale sus comentarios. Todo es tomado en cuenta y se corrige a la brevedad.

Mayra
Excellent, 4 years ago
Bernie is a very kind host, he responds quickly and the place is very well located, clean and safe

Guido
Excellent, 4 years ago
Very friendly service, very central to the service, a very attentive person, highly recommended, and the location along with the room or in the room he rented Clean and very nice, it also has a garage and that helps us

Sari
Excellent, 4 years ago
very good room, complete. The air works very well, everything is in order.

Laura
Excellent, 4 years ago
Friendly and attentive always. The place is very clean

Mariana
Excellent, 4 years ago
Very nice and how it is shown in the pictures, Clean, safe, there are shops nearby. Recommended.

David
Excellent, 4 years ago
Great value and nice lil stay. Spacious indeed. Everything you might need for a short term stay.

David
Excellent, 4 years ago
Simple and needed!

Thomas
Good, 4 years ago
For a stay in Chetumal.... super and quiet

Laurel
Excellent, 5 years ago
Bernardo’s place is exactly as advertised- a clean studio apartment with everything you need. I was working remote and on Zoom meetings for most of the week and the Internet was great the entire time! Conveniently located next to stores, restaurants, and a lavanderia. I would definitely recommend Bernardo’s place!

Saúl
Excellent, 5 years ago
Highly recommended, nice and attention to the 10th host. I would definitely stay there again.

Rogelio
Excellent, 5 years ago
Great service, very friendly and available to the host.

Jorge Alberto
Excellent, 5 years ago
Excellent room, very central location, highly recommended to stay

Delphine
Good, 5 years ago
this place was a perfect place for one night, great value and stylish up cycled design. I likes there were alot of windows and light, however some windows are over looked by neighbours that may or may not bother you, for a night or so, was good for me

Francisco Raul
Excellent, 5 years ago
Attentive service

Alexandra
Excellent, 5 years ago
Excellent attention from Bernardo, he helped us more than once with questions and recommendations. The location is excellent and the place is very comfortable and safe.

Luis
Excellent, 5 years ago
This is a perfect little place to hole up if you’re traveling through Chetumal, especially if you’re crossing the border the next day. Late night tacos around the corner were very convenient.

Bubble
Excellent, 5 years ago
The unit is really clean and safe area by walk, we love it!