Alejandro
Reviews
Superhost124 total reviews
97% rated 5★
124 reviews
4.96
2019–2026
Cleanliness 5.0
Accuracy 5.0
Communication 5.0
Location 5.0
Check-in 5.0
Value 4.8
124 reviews
Omar
Excellent, 1 month ago
If you think coming to Bacalar is a wonderful trip, you have no idea how this place makes it even better. I'll start with the attention that Gaby and Luis, the people who look after the house, gave us at all times, from cleaning the house to preparing breakfast and snacks, complemented by excellent tips to enjoy Bacalar more. The house is super comfortable, from the furniture to how well equipped it is, even allowing us to have a barbecue without any problems. Not only do you have direct access to the lagoon with kayaks and paddle boards, but there is also a super cool pool for the hot days we had. We will definitely return to Bacalar and even more so to Casa del Almendro.
Melinda
Excellent, 1 month ago
The house is beautiful! I highly recommend. We love our stay here and were sad to leave this tropical paradise.
Diego
Excellent, 4 months ago
We had a great time. Alejandro and Luis were very attentive; they welcomed us with items in the refrigerator and pantry. They were all very helpful and friendly. The house is very nice; I don't think the photos do it justice. The kitchen was convenient, nice views, comfortable rooms, right in front of the cenote, with a great view of the lagoon.
Lisa
Excellent, 5 months ago
From the first moment of our booking, Alejandro was an absolute gem. Kind, responsive, helpful, considerate, going the extra mile. The house is perfect. And Gaby and Luis…well, we cannot say enough about them. They made us feel so at home, so cared for and looked after. The house is SPOTLESS and incredibly well stocked. We were wanting for nothing. The beds are very comfortable, spacious bathrooms, everything thoughtfully stocked. We fell in love with the hammocks and Alejandro went the extra mile to connect us with the artisan. Gaby prepared some of our local favorites - absolutely delicious. And Gaby and Luis’ local recommendations were spot on - best places for groceries, local fish, roast chicken. For dining out, don’t miss La Playita, Mr Taco and Masa Madre. Skip Nixtamal and El Manatí. We had a fabulous private boat tour, swimming and snorkeling experience with Captain Jonathan and Maniac Bacalar. We will definitely return to Bacalar and will definitely rent this house again.
Vania
Excellent, 6 months ago
Alejandro’s beautiful home was even more picturesque. Pics don’t do it justice. The lovely couple who tends the property we’re absolutely amazing Too and made our experience all the better. Huge thanks to Luis and Gaby for assisting us with everything.
Geoff
Excellent, 8 months ago
One of the most special places in the world, and an immaculate way to experience Bacalar Lagoon for the first time. Alejandro, Gaby and Luis went above and beyond time and time again for us. The home, view, pool, dock, and 100 other “little details” all combined to make this trip among our most memorable ever. We will be back for sure!
Blanca
Excellent, 8 months ago
Excellent stay, a place full of peace
Cyrielle
Excellent, 8 months ago
Dream house, even more beautiful in real life than in the pictures. We were hosted very well by the caretaker Luis who is adorable and always available when needed In short, we had a waking dream for 3 days. Thank you Alejandro and thank you Luis 🙏
Katie
Excellent, 9 months ago
The house is the perfect home base for a trip to Bacalar. We had a group of 6 adults and 3 children and fit perfectly. From the home cooked meal awaiting us when we arrived, to arranging of taxi cabs, and providing restaurant suggestions, Gabbi was the very best host. Close enough to walk to some restaurants and activities, far enough to be outside the bustle of town. This house is a nobrainer if you are looking for a place to stay in Bacalar.
Patricia
Excellent, 9 months ago
It exceeded our expectations, one of the best Airbnbs we have ever rented. The house is beautiful, we really enjoyed the access to the lagoon and the kayak rides. The pool has a heater so it doesn't matter if it's cold or raining. Luis and his wife were super friendly, they helped us whenever we needed it and they always keep the house clean. We would definitely go back.
Cintia
Excellent, 1 year ago
We couldn't have chosen a better place to stay. Alejandro, Luis and Gaby were very kind and were attentive to us before we arrived at the house. We had a mishap on the road and they were waiting for us to arrive well and offered to wait for us with dinner; it was like coming home, a very warm welcome. The whole house is in excellent condition, everything is super clean, with everything you need and more for a cozy stay. It is private enough to have a relaxed stay, with direct and convenient access to the lagoon. Definitely a place we'd go back to. Great hosts!
Susana
Excellent, 1 year ago
We really enjoyed it, it has a dock and we rented the tour and he picked us up at the house. We mentioned that we wanted roast meat and they welcomed us with a charcoal grill and a small pantry to make lunch. We didn't have lunch there, but we did eat cookies and fruit like pears and apples. Overall, everything was excellent
Robert
Excellent, 1 year ago
Thank you for the wonderful stay. We'd love to come back.
Dulce
Excellent, 1 year ago
An excellent and very nice house
Vanesa
Excellent, 1 year ago
It was a wonderful stay. Very peaceful
Pauline Anne
Excellent, 1 year ago
everything super! I recommend it and would come back!
Jesus
Excellent, 1 year ago
Excellent place to stay, I highly recommend it, the support before and during the stay was spectacular, we would definitely come back.
Ana Laura
Excellent, 1 year ago
A great place to stay as a family
Petr
Excellent, 1 year ago
Fantastic house right on the Laguna. Very private, peaceful and quiet. Kitchen fully stocked. Fresh fruit and grocery in the fridge on arrival. Luis is amazing. Ready to help with anything anytime. 5* service.
Gabriela Anabel
Excellent, 1 year ago
The house is beautiful! The people who welcomed us and helped us throughout the stay are the best, super friendly and efficient!!!
Guillermo
Excellent, 1 year ago
The accommodation is very nice and has everything you need for a great vacation. The staff is very attentive and kind, and they take care of everything.
Pablo
Excellent, 1 year ago
Excellent place, one of the best houses I've ever visited. Amazing lagoon view, impeccable house cleanliness, hot water in the pool, Alejandro, Luis and Gaby were super attentive. Gaby cooks with very good seasoning, I recommend her breakfasts.
Max
Excellent, 1 year ago
A real slice of paradise. The concierges are always available and ready to help. Go there without so much as a second thought!
Violeta
Excellent, 1 year ago
Obviously Wish could be lower but it was high season, understandable
Daniela
Excellent, 1 year ago
An incredible house, with first-class service! The location is spectacular, very well equipped for families and we never lacked anything. We'll definitely be back!
Pascal
Excellent, 1 year ago
Beautiful site for a stay with family or a couple. Luis and Gaby are lovely, available and responsive. Great time in Bacalar.
Ana Istmania
Excellent, 1 year ago
Very nice house, the location is perfect for those who visit Bacalar in a relaxed plan but want to ensure to enjoy the natural beauty of the environment. The room in perfect condition, the beds extremely comfortable. The caretakers Gaby and Luis are very helpful in supporting any request. I recommend putting the house number outside or a sign with the name of the house, we were able to find it and by the comments of the same caretakers "to all pass", so there would be no more to invest in this!
Host Response
Srta Ana, buenas tardes. Gracias por sus palabras. Le agradecemos su recomendacion hacerca de la identificacion de la casa. Pero deliberadamente hemos omitido esto; por seguridad de nuestros huespedes mantenemos la casa con un bajo perfil. Le agradecemos de corazon su confianza y serìa un honero poder atenderla en un futuro. Hasta luego.
Alberto
Excellent, 2 years ago
The house was very clean, as was the decoration, the location was excellent, really a highly recommended Super host
Emma
Excellent, 2 years ago
Of the best stays I have had of all my years at Airb&b, I hope that if you come to this place you are encouraged to stay many days, you will not regret it, you have many amenities, many attentions, the always pending as well as the staff that was responding immediately! It was a wonderful stay in that wonderful place!
Ana Karen
Excellent, 2 years ago
The house is beautiful and very comfortable, but what makes it even more special is the service provided by Gaby and Luis, they are very attentive and kind, they help you in everything they can and they have the house in excellent condition. We arrived and they had already bought us a super with the basics (very complete) that is already included in the rate. The beds are very comfortable, the pool is clean and warm. The only recommendation would be that they update the photos because it no longer has the children's games that are seen there and I who was carrying a child was something that if I expected. the rest was perfect, we would definitely come back.
Antonio
Good, 2 years ago
The cleanliness is impeccable, the treatment of the managers is very good, and in fact it is a good place to stay. The only theme would be that the separate cabanas are not completely sealed (as palapa) and in the evenings a family of tlacuaches and some other spiders and vermin usually visit sta palapas.
Host Response
Don Antonio, buenos dias. Nuestra mas honesta disculpa por lo del tlacuache. Es primera vez que nos pasa. Checaremos bien ese tema que no es menor. Nuevamente le agradecemos su preferencia y confianza y cuente con el que ningun otro huesped tendra la desagradable experiencia por la que ud paso. En principio, las palapas estan protegidas, pero definitivamente tenemos que buscar el problema y resolverlo.
Enrique
Excellent, 2 years ago
Perfect place for the family, very quiet clean safe
Karina
Excellent, 2 years ago
The place is great and in a great location. Close to everything. The best part is the amazing service from Luis and Gaby ! Made our trip and experience all the best and worth it!
Jacqueline Kajomovitz
Excellent, 2 years ago
Great house!!! Close to downtown and beautiful place on the lagoon, padrisimo kayak. Super friendly and helpful Gaby and Luis!!! We had an amazing time
Melessa
Excellent, 2 years ago
Everything was incredible! The house is very well maintained, it has everything you need, the view is great, ideal location, everything is perfect. The host is very friendly and hospitable, quick to answer messages and questions. Gaby and Luis were always very attentive to our needs while respecting privacy. I believe the best service we have ever had in all of our airbnb experiences. There is nothing negative we can comment on. The house, the host, and the caretakers deserve the 5 stars. Thank you for everything, I'm sure we'll come back!
Lorena
Excellent, 2 years ago
my family and I had a great time, it is a beautiful place gaby and luis helped us in everything and we had a great time
Itzel
Excellent, 2 years ago
Highly recommended! The house is beautiful, just like the photos and the view of the lagoon is impressive. In addition and what makes the stay even better are the attentions of Gaby and Luis, super friendly and always with the best willingness to help and good recommendations for whatever you are offered. We would definitely be back. Very grateful to everyone for the experience.
Daniela
Excellent, 2 years ago
The house is exactly as the pictures are to the pictures. The place is paradisiacal. And the people who attend there Gaby and Luis are very friendly. They give you everything and they are always aware of how you feel and what you need regarding the house. They also prepare to eat delicious.
Emiliano
Excellent, 2 years ago
Excellent house and location, highly recommended for a good family end
Miguel
Excellent, 2 years ago
Everything was excellent. We had a great time. Alejandro is a great host and Luis and Gaby were always attentive. Everything in the house works, just as expected. Thank you very much
Beto
Excellent, 2 years ago
Very comfortable house. Excellent view to the lagoon
Rei
Excellent, 2 years ago
It was very helpful that you handled various requests during our stay. I watched a Korean show and went from Japan, and it was really nice to go. It was also great to be able to get on the boat right from the front of the house.
Maria Jose
Excellent, 2 years ago
It has been a spectacular family weekend, Alejandro's attentions from before arrival, and then the attentions of Gabi and Luis upon arrival and during the stay, spectacular. The house is very nice, very spacious, with excellent amenities, super good cleanliness, a spectacular terrace and garden, in front of the lagoon with pier if you plan on a tour. A few minutes from downtown by car. I highly recommend it, and I think one of the best things besides that the house is beautiful is the attentions from before arrival, and during the stay.
Martin
Excellent, 2 years ago
We loved our stay! Thank you!
Tania
Excellent, 2 years ago
Amazing home and attention!
Azael
Excellent, 2 years ago
fantastic everything.
Ravine
Excellent, 2 years ago
Our recent stay was wonderful! We were a family of nine people and there was plenty of room. The house is very private and beautiful, right on the water. There are two cabanas behind the main house, one with a king bed and the other with a queen bed. Each has a daybed that can be easily converted to a double, both with private bathrooms. There is a washer and dryer. The house has two bedrooms which share a bathroom. There is another bathroom for all. There are multiple outdoor seating areas. The pool mirrors the seven colors of the lake. At the private dock there are kayaks and a stand up paddle board. The caretakers live on site but in a way that it doesn’t affect the privacy. The house was extremely beautiful as is the view and grounds. We arrived after a long day of travel so I asked for dinner to be prepared when we arrived. They did an excellent job and there was enough food for 20 people. I sent a shopping list and the fridge was stocked with food. Shampoo, toothpaste
Jose Manuel
OK, 2 years ago
Overall fine even though some things didn't match.
Martin
Excellent, 2 years ago
The service provided by Gaby and Luis was great . You can see the love that you have to keep those gardens and beautiful plants.
Jack
Excellent, 2 years ago
Amazing Place
Dennis
Excellent, 2 years ago
Fantastic! Luis and gaby are incredibly helpful and are always there for you!
Yasiu
Excellent, 2 years ago
Excellent place! Very clean and well-maintained facilities. Very good communication with the hosts at any time.
Edgar
Excellent, 3 years ago
An excellent house, both in location, cleanliness and functionality. Alejandro is very attentive and being on the slope of our stay, Gaby and Luis, 100% recommended.
Luis
Excellent, 3 years ago
Everything is excellent,many congratulations! Luis and Gaby's attention and attitude of service, excellent. We had a great time, thank you so much for everything Luis and Gaby
Jai
Repeat guest
Excellent, 3 years ago
This was our second year in a row and I’m planning a third. This place is a no brainer and so is the service from Alejandro and his on site team, Gabby and Luis. We truly love it here.
Alex
Excellent, 3 years ago
Absolutely loved our stay. Everything was exceptional!!!
Jason
Excellent, 3 years ago
Outstanding!
Maricela
Excellent, 3 years ago
My husband and I celebrated our 25th wedding anniversary here in Bacalar with the entire family. Absolutely stunning view. The house was perfect for all ten of us. All together 23 traveled for this occasion. Of course several homes were rented. A 5-10 minute taxi ride from fabulous restaurants. Gaby and Luis were amazing! They helped us with whatever we needed. Alejandro was also great. Quick responses, which were appreciated. I’m so happy we selected this home. We would definitely stay here again.
Marko Alejandro
Excellent, 3 years ago
Super host. The house is dreamed.. we will definitely be back. Great place !
Henry
Excellent, 3 years ago
Great place and stay. Wonderful staff. Well worth the drive from Cancun
David
Excellent, 3 years ago
Fantastic
Jose Carlos
Excellent, 3 years ago
excellent service from before arrival, I recommend 100% . Gaby and Luis (those who welcome us into the house) are very fine and attentive people who were always attentive to what we needed. Everything was perfect
Tracey
Excellent, 3 years ago
It was perfect and exceeded our expectations in every way! We can’t wait to go back. Beautiful introduction to Bacalar! The family even wants to do an annual trip. If we do, I will definitely book with Alejandro (and Gaby and Luis!!) again.
Dimi
Excellent, 3 years ago
Alejandro's place is a Hidden Gem.I would recommend it to anyone would like to visit Bacalar.
Rebecca
Excellent, 3 years ago
The house is in a very privileged location on the lake, you can swim or kayak right off the dock! Beautiful gardens, very comfortable living areas and comfortable bedrooms. Gaby and Luis were very helpful and provided delicious breakfasts and lunches. It was the perfect spot in Bacalar and I would definitely go back!
Louise
Excellent, 3 years ago
We really enjoyed our stay here! The house is well equipped and location is conveniently located close to the town if you have a car. We enjoyed swimming and paddling in the lagoon and had some great dinners prepared to use by Gabi and Luis. Alejandro was also a very accommodating and communicative host!
Itzi
Excellent, 3 years ago
Everything was amazing
Noelia
Excellent, 3 years ago
We had an incredible time, the house is spectacular. A beautiful view of the lagoon, excellent service from Alejandro. Highly recommended.
Kale
Excellent, 3 years ago
The place was amazing. Great location and staff was amazing. Airline lost our luggage and Alejandro had toiletries for us at the house without us even asking. Highly recommend.
Malika
Excellent, 3 years ago
The house is very comfortable and well appointed. We made use of the kayaks and the pool, both wonderful. Also, Luis and Luisa, the caretakers are extremely helpful and arranged for a catamaran trip, which was unforgettable! Highly recommend
Kate
Excellent, 3 years ago
Amazing home and team - thank you Gaby, Louis, and Alejandro!! They were amazing, really flexible and offered an amazing stay. We loved everything about the home and the location, the outdoor space was particularly amazing. We rented motorbikes and loved the quick and easy trip into town for meals. Louis and Gaby helped us organize a sunset sail, cooked delicious breakfasts, and had an amazing friendly vibe. We will be back soon!
Raul
Excellent, 3 years ago
A spectacular house ideal for a family trip Everything extremely clean and cozy, Alejandro's service is unbeatable We look forward to returning !
Kevin
Excellent, 3 years ago
This house is wonderful!
Janette
Good, 3 years ago
The house is spectacular, the same as the pictures. Having a dock and lagoon in front of the house is definitely worth it in Bacalar. You can see the good maintenance they give in general, both the rooms and the garden and the pool. The only thing I would mention is that I had to make sure the pool boiler didn't work, which was a pity because I went in the rainy season and it wasn't so hot. From then on, everything is in excellent condition, maybe I would recommend spraying from time to time to avoid most mosquitoes and insects. It's worth noting the excellent attention that Alejandro and the wired of the house gave us at all times is worth it. They were always attentive to our needs. Highly recommended!
Luis
Excellent, 4 years ago
Excellent location, excellent service! Super recommended
Nestor
Excellent, 4 years ago
Perfecta
Jai
Repeat guest
Excellent, 4 years ago
Just simply amazing. The service is far better than expected. The pictures don’t do it justice. This place is a no-brainer.
Sabine
Excellent, 4 years ago
Wonderful house, perfectly situated at the lagoon, beautyful garden and pool, everything very clean, we had everything we could wish for and even more, like a fridge and food storage full of delicious food. Lasf but not least the housekeepers Gaby and Louis we such nice people, always there for us when needed and even surprised us with a wonderful breakfast. Great stay, thank you
Luisa
Excellent, 4 years ago
The house is situated very close to the town center and it has great amenities particularly a dock and several kayaks that are extremely enjoyable. The kitchen is equipped with everything and Gaby helps you with cooking and cleaning up! Amazing
Troy
Excellent, 4 years ago
Him and his team . Straight up rockstars. Easy team to deal with .
Valerie
Excellent, 4 years ago
Beautiful home, great location. Alejandro was always available and very responsive. Gaby and Luis were wonderful. Thank you so much for everything!
Roxanne
Excellent, 4 years ago
The house is divine, the location is unique and Gaby and Luis make the stay even better with their attention. I could say that it is the best Airbnb I have ever arrived, we were welcomed with super and everything perfect. Thank you very much for everything, we hope to be back soon!!
Sarah
Excellent, 4 years ago
This house is amazing; it has everything you need. We really enjoyed our stay!
Farid
Excellent, 4 years ago
Very nice house, impeccable cleanliness, they welcome you like in a 5-star resort, they have a super complete pantry with everything you need, fruit, water, cereal, coffee maker, etc. The bathrooms have a super complete set, shampoo, toothbrushes, soap, towels, you really don't need anything else. There are two people who are always attentive to everything that is offered, you are surprised with a breakfast, I really recommend this accommodation.
Tomas
Excellent, 4 years ago
The best of Bacalar !!!! Everything excellent !!!
Deysi
Excellent, 4 years ago
Beautiful house, super clean, comfortable, with everything you need, speaker, coffee maker, basic pantry, fruit, cleaning products, etc., Gaby and her husband were very attentive to anything, super recommended, we would definitely come back , we loved it and it met all expectations.
Ernesto
Excellent, 4 years ago
Amazing villa, right on the cenote! The staff were super helpful and friendly! Their kindness, as well as the beautiful house and the incredible setting made this stay one of the beat we have had. The villa can easily fit 10 people, so its ideal for a family or group trip.
Eunice
Excellent, 4 years ago
The house is so beautiful and very comfortable. We had initially ask if it had a weelchair accessibility like a ramp for my disable sister and they were able to put ramps without us asking and We were absolutely amazed by it. There is also a couple of people at the property helping us on everything we needed throughout the days. Luis and Gaby were so nice and absolutely helpful. We were received with groceries in the fridge and that made a big difference. Our stay here was absolutely amazing. The house is beautiful and totally worth the money.
Emilie
Excellent, 4 years ago
Alejandro is the best!!!!!! thanks to him for everything! everything was perfect ♥️
Patrick
Excellent, 4 years ago
The home is incredible…and Luis and Gaby are even more incredible. We’ve never had the high level of service we experienced daily from Gaby and Luis…at any Airbnb or even 5 star hotel. The location on Cenote Esmeralda is perfect. The boat tour booked picked us up at the dock. Moonlit kayak paddles were the best. Thank you Alejandro, Gaby and Luis!
Marika
Excellent, 4 years ago
One of the best Airbnb experiences we've collectively had, cannot recommend this home enough. Gaby and Luis - the couple that lives on the premises - are the reason why this Airbnb goes above and beyond any other home/hotel/resort in the area. Gaby and Luis were both extremely kind, helpful, and overall delightful; they helped us navigate our way through Bacalar, plan a boat tour, made us feel extremely safe, and Gaby's home cooking was some of the best food we had during our stay. Alejandro too was very responsive and helpful before and during our stay. The home is absolutely stunning, better than the listing's photos, and accommodated our group of 5 adults comfortably. Honestly this home and experience felt like a dream, we all fell in love and are yearning to go back.
Andrey
Excellent, 4 years ago
Amazing place, awesome lake, perfect staying Best recommendations
Rosalinda
Excellent, 4 years ago
This house is spectacular in every possibie way. Booking and communication with owner was easy. The house is maintained impeccably and is so beautiful. Gabby and Luis have absolutely the best hospitality. For an additional tip (be generous) Gabby cooked amazing traditional cuisine and Luis took us to town. I highly recommend staying here.
Geovana
Excellent, 4 years ago
Five star great communication great location very close to town love to have a Gaby and her husband Louise ,help us to go grocery , love the house great space very clean beautiful view we love it we stay again in the future
Ana
Excellent, 4 years ago
A super nice and highly recommended place! Also Gaby and Luis are super cute and saw that we were missing nothing. Definitely the best places in Bacalar!
Luis
Excellent, 4 years ago
Alejandro is extraordinary, he was always attentive to any question you require, the house is extraordinary, the view, the location, the attention that Gaby and Luis give you is something that really has a lot of value when staying with them, I recommend them and I'm sure I'll stay with them again
Alex
Excellent, 4 years ago
excellent place to spend quality time with friends.
Wesley
Excellent, 5 years ago
Fantastic place! It's right on the water and just a pleasure. They have kayaks and canoes. Hammocks and chairs to layout on. There are three separate buildings: one house and two cabanas. The cabanas have one large bed and then a small built in couch that could be a single. Each cabana has it's own full bath. Gaby and Luis took care of everything. They even washed our clothes for us. Luis can get you anything you might need. We would absolutely go again!
Ivan
Excellent, 5 years ago
We had a perfect stay, everything was excellent!
Amaya
Excellent, 5 years ago
Excellent Option for Bacalar, Yam Divine house and excellent location and service