María Del Carmen

Reviews

Superhost

181 total reviews

89% rated 5★

181 reviews

4.84

2019–2026

181 reviews

4BR Villa in Cuernavaca

José Patricio

Excellent, 1 month ago

I repeated my stay because the first time was great, and I was pleasantly surprised that they improved the pool heating and amenities. Highly recommended.

We went just last week, and our visit was excellent. Maria and her husband were always very friendly and explained everything to us Even the kitchen is bigger than we imagined. There were too many dishes and also amenities that were left for us, such as coffee, sugar, and water. We were very grateful. The pool has an excellent temperature, very good. It's a little shallow if you have children, but for adults it's great. They are very attentive and always looking out for us We'll be back soon

Excellent accommodation, very friendly hosts who were always attentive. The pool water was at a very good temperature for children to get in. I think the only recommendation I would make is that there be air conditioning, since it is very hot at night and the ceiling fans do not cool the place down. Apart from that, the house is very nice and spacious. The kitchen was super equipped with utensils and large pots that were very helpful for preparing food. Thank you for making us feel right at home!!

It is a nice, well-kept house, the garden area and pool are more than convenient to spend a pleasant time with family and friends. Carmen and her husband were always attentive, kind with clear and precise instructions We were in a safe, comfortable and completely private environment Spacious and well-kept rooms The kitchen is more than equipped and functional Very grateful for a nice space that allowed us to spend time together and enjoy the family Already looking forward to coming back

Mari Carmen is an excellent host. The house has all the amenities, all the utensils and the best thing is the super clean pool and even when it was raining the first day it was always warm because it is heated with solar panels. The grill is in the garden and we could always eat there, several TVs, tables with umbrellas in the garden... everything was excellent, we had fun and rested, the young people didn't want to leave 💯 % recommended. I would definitely spend a weekend here again with family and friends

I think the cost of staying at this place is excessive, especially since it needs urgent renovations. All the walls facing the pool require immediate painting. Although the pool has a pleasant temperature, it cannot be used until after turning on the heater and waiting for the water to heat up, which only happens after noon. In addition, the pool has detached lamps that create a feeling of insecurity due to the risk of electrocution. Another problem was watering the plants, which was done around 2 pm, running the hose through the middle of the pool without considering that there were children swimming, who were hit with the hose. The instructions for handling the garbage were also poor, which prevented us from disposing of it until the last day.

Host Response

Upon arrival, you were told that the garden was being maintained and only part of 1 wall was missing and another that was going to be coated and you commented that it was no problem since it did not affect your stay at all, all the other walls, the garage and inside the house were freshly painted. For the duration of the stay, we came 2 days to maintain the pool and garden, which bothered you and you were rude. There was only 1 young man in the pool covering the water outlet and he was told not to do so and it was possibly he who released the focus. The pool and garden maintenance was done without affecting anyone. They were clearly told that they could take out the trash daily, since they come by daily to pick it up and if you had any questions you could ask me and you didn't until the last day. You stayed the entire 5 days 4 nights without reporting any observations or complaints even though I was in constant communication with you. Finally, all the reviews I have speak for themselves.

We went on a family trip and both the children and adults enjoyed the house. The sheets smelled clean, the bathrooms were also clean and have shampoo and conditioner. In general, the furniture and structure are in good condition. The pool has different depths, so we were all able to swim comfortably. It has a very nice garden and the dogs can run around freely. The house does not have air conditioning, so some rooms can feel very hot. The hostess is very friendly and attentive.

4BR Villa in Cuernavaca

Diego

Excellent, 2 years ago

Excellent service from check-in to checkout and delivery. 100%recommended

Our stay was very nice, the house was as good as the photos, despite the month in which we went the pool water was very nice and easy to enjoy, it has many utensils in the kitchen, which makes the stay a lot easier. Everything super clean!! Carmen super helpful and friendly, from the beginning always open and answered any questions. We brought our furry friends and everything was super cool! We would definitely go again!!

4BR Villa in Cuernavaca

Diego

Excellent, 3 years ago

Excellent stay

4BR Villa in Cuernavaca

Ricardo

Good, 3 years ago

Everything was very good, just as shown in the ad. The only thing is that the pool water was a little cold, maybe it was because of the dates (December), but everything else was very good and the facilities are as they appear in the description. I recommend the accommodation When talking to Má del Carmen about the arrival time, she was also very accessible, highly recommended💯

4BR Villa in Cuernavaca

Ricardo

Excellent, 3 years ago

Everything is wonderful 💙

4BR Villa in Cuernavaca

Miguel

Excellent, 3 years ago

Excellent service from check-in, very punctual and attentive in every aspect, the house is as shown in the photos and the facilities are very good, excellent to return and spend a day of fun or rest.

4BR Villa in Cuernavaca

Alejandro

Excellent, 4 years ago

Great place

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