Carlos

Reviews

Superhost

348 total reviews

86% rated 5★

348 reviews

4.83

2019–2026

348 reviews

9BR Villa in Cuernavaca

Carolina

Excellent, 3 weeks ago

Good stay, the place is ideal for many people

We went with a group of friends, all with children, and the house was ideal for spending time together, but at the same time, everyone had their own space. The house is beautiful and super comfortable. Each room has its own bathroom, which makes it super comfortable for groups. The common areas are also great for spending time together. The cooking service they offer is delicious, and it's totally worth hiring it to feel like you're on vacation, as is requesting the daily cleaning service. Thank you very much, Irma and Carlos, for your kindness!

The house was amazing! The spaces are very well used; I loved that there are 9 private rooms, each with its own bathroom—it feels like you're in a private boutique hotel!! The kitchen and dining room are a good size for several people! Excellent pool area, terrace, and garden!!! The bathrooms in the garden are very convenient. We hired Irma for the cooking and cleaning service; she was impeccable and excellent! Everyone was very happy with the food; it was delicious! I 100% recommend the house!

Excellent facilities, just as shown in the listing. The pool always had hot water, the beds were super comfortable, the bathrooms were very clean, the dining room was super spacious, and the hosts were always very attentive to our needs. The entire property was in excellent condition, the residential complex was very quiet and safe, and the play area was super convenient and comfortable. We loved it and would rent the property again. Thank you so much for everything, 10 out of 10!!

5BR Villa in Cuernavaca

Liz

Repeat guest

Excellent, 5 months ago

For the second time, I can say that it is one of my favorite places to stay. The service and facilities were excellent; the only thing missing was a little heated water in the pool!! Everything was great.

From the moment we arrived, we loved the welcome from Ms. Irma!! Her service, communication, and help were impeccable. The rooms and the place are very nice!! I had my wedding photoshoot here, and the house has really nice spaces!! We were all very happy. The food Ms. Irma prepared was delicious. The very nice pool. The place is amazing – we're definitely coming back!!! Besides the fact that they let us share the space with our doggy friends, it was awesome!!!!!!

The house has very good spaces, and it is very comfortable for large groups, with plenty of rooms and beds. The stay is very good and comfortable. The dining room is spacious and comfortable for dining with all the guests. The garden and pool are the perfect size to have a great time and be very comfortable. I recommend requesting the cooking and cleaning service; they are very good, they cook very well, and they are very friendly. It's a great service.

Everything was excellent, we had an amazing time, the house is amazing, the photos don't do it justice, everything is very comfortable, clean, spacious, the kitchen service that Irma and her team provided was excellent, the food was delicious and they were always very friendly and willing to help us with everything, we will definitely return. I recommend that if you have the opportunity to rent this house, this wonderful.

We had an excellent stay. The property is comfortable, well located and ideal for spending quality time with friends and family. The space was clean, well maintained, and complied with what was described in the listing. There was a small misunderstanding regarding the number of people allowed, but the host handled the situation with professionalism and respect. Communication was clear and we managed to reach an agreement without any problems. Overall it was a positive experience. I recommend the place and highlight the host's professional attitude.

Everything was amazing. It's a very comfortable, well-kept and nice place. Just read the description carefully so you don't get surprised. I still suggest letting the hosts know in advance what time you'll be arriving so they can have it ready. Our mistake was not confirming the check-in time and they gave us the rooms almost at 5:00 pm. Irma was very friendly, we had some situations with the boiler and the Jacurzzi and she was always very accessible to support us. Thank you for your welcome, I would definitely come back ✨

Everything was perfect, the area has everything close by in case you need it, there is everything you need, there were many mosquitoes but that was to be expected, but overall the house is perfect for large groups, I went with 14 people and everyone was comfortable and super good. I had to communicate with Mrs. Irma and everything was super good with the communication, the garage is not useful but being a subdivision we felt quite safe leaving the car outside the house

9BR Villa in Cuernavaca

Claudia

Excellent, 9 months ago

It is a very nice and comfortable house for our needs. Mrs. Irma's service was excellent and made us feel comfortable and confident to ask her for what we needed. We wanted massages and she brought the girls who left us very relaxed. 👍 An excellent place to spend time as a family. We might consider coming back. Thank you very much, Mrs. Irma. It made a difference to us 🙏

9BR Villa in Cuernavaca

Monserrat

Excellent, 9 months ago

I loved it, I celebrated my birthday with my friends and everything was perfect! Highly recommended as it has lots of rooms and everyone can be super comfortable.

I celebrated my birthday with family and friends at Carlos's house. We booked at the last minute because they canceled the other Airbnb, and it was certainly the best thing that could have happened to us. We were fascinated with everything. It's a spectacular house. Honestly, the price is worth what the house is. Everything is just like the photos and even more beautiful in person. Carlos is a very accessible person and Mrs. Irma is super attentive to everything. I highly recommend it to go with friends or family. We threatened to return soon!! Thank you for everything

5BR Villa in Cuernavaca

Claudia

Excellent, 11 months ago

We had a great time. Nice place! Congratulations! Good service !!

We felt very good in the house, excellent service from Mrs. Irma, always available and attentive to what was required, thank you very much.

Host Response

thank you, it was a pleasure to have you in the house. i look forward to coming back soon

The hosts were very kind and helpful at all times. The house is just as shown in the photos and is comfortable in general. However, since Saturday night we had no water, and although it returned on Sunday, it was very little and not enough to bathe and from there it was very uncomfortable to use the toilets. There was also an electrical problem that left more than half of the house without electricity and functional outlets, including some bedrooms and bathrooms. This was uncomfortable, as we couldn't charge cell phones or use certain spaces. The hosts tried to help, but it wasn't completely resolved. And finally, water and light are basic and essential. We really appreciate your flexibility on the day of departure due to the rain and your good disposition. We believe that with a little more maintenance these inconveniences can be avoided and the stay can be much better.

Host Response

Thank you very much for your visit. Indeed, due to the excessive rain, there was a serious electrical short circuit that fortunately only affected part of the house. Unfortunately, it affected the water pump. This could be resolved, but not the water pressure. We understand that this could have affected your experience. We work to avoid these incidents humanely. This was out of our hands. I hope you give us the opportunity to return and live the experience 100%. Thank you very much for your visit!!

Attention: Irma was an excellent host and was always attentive to anything we needed. Spaces and amenities. The house is very spacious, roomy and can accommodate quite a few people. Multiple rooms. The garden, barbecue and rooms were very nice. The game room is a lot of fun and we had a great time. Improvement areas: The house needs a bit of maintenance, some bedrooms are a bit old and have humidity. The rooms are very hot and could have better ventilation, including electrical connections for fans or air. The cleanliness could be improved since in some areas of the house there was a bit of dust and the pool, although it was being maintained, is not 100% clean. In conclusion, we had a very pleasant stay and thanks to Irma we didn't have any major problems!

5BR Villa in Cuernavaca

Mauricio

Excellent, 1 year ago

Excellent accommodation. The house is very nice and spacious, it has everything you need for your stay and is in a very safe and quiet area. We really liked the design, as it is modern and has many spacious areas (both inside the house and in the garden) where you can all be together, especially if you are a large group of people; the beds are comfortable and each room has its own bathroom, which helps a lot. The pool and barbecue area was our favorite, as we spent most of our time there, but overall the whole house is perfect. One thing that stands out is that they give you the necessary privacy and independence. We went to an event near the area, so we had to get in and out of the subdivision a couple of times and it was too easy. Thank you for your trust Carlos and Irma, we really enjoyed it! We will definitely be back.

A beautiful house, very spacious! We were 20 adults and children with each of our space. We had a lot of fun in the pool, what surprised us is that it was super equipped, you don't need to bring more than the supplies to cook because it has everything there: enough dishes, glasses, pots and everything to roast meat. It was an amazing weekend in Eden, very quiet our stay and with privacy. We will definitely be back

5BR Villa in Cuernavaca

Carlos

Excellent, 1 year ago

Everything is very good!! Security, accommodation, the pool water is super nice, 100% cleanliness, the internet is very good to watch the Super Bowl! I would definitely come back with my family! Thank you for everything

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