Casey
Reviews
88 total reviews
86% rated 5★
88 reviews
4.81
2019–2025
88 reviews
Yesenia
Excellent, 1 year ago
Beautiful views of the lake and perfect for a getaway to enjoy nature. It was a perfect for our family! 10/10 !
Rocio
Excellent, 1 year ago
The place is spotless. If it already looks nice and new in the photos, being there confirms everything: it's even better. The house is super clean, well-equipped and fulfills everything it promises. The attention of both Casey and Wences at the property was always punctual and kind. Yes, it's a bit far, but that gives it a peaceful atmosphere that is appreciated. If you're prepared with what you need, a few perfect days of relaxation await you. And if you need something, it's just a matter of taking the car and going out to look for it. It definitely worth it. We will definitely be back and recommend it to anyone looking for options in Valle.
Michelle Irene
Excellent, 1 year ago
Everything is very nice and relaxing.
Tania
Excellent, 1 year ago
The house is beautiful, has an incredible view, highly recommended for a nice vacation, Casey and the people in charge of taking care of the property are very friendly and helpful, I would love to be able to rent it again!!
Fernando
Excellent, 1 year ago
Beautiful house. Everything was great
Francisco
Good, 2 years ago
The house is very beautiful !! The attention from our host was very good ! The location for us was perfect as we went for a mountain bike ride and we were very close to the locations. Good thing! Very nice house we had an amazing time with a spectacular view of the lake and the host's attention is excellent Bad thing the heating of the jacuzzi/pool didn't work and my kids were eager to use it. And the internet worked very little time The place is so well worth the place simply because of the beautiful design that the house has and the spectacular views!
Fernanda
Good, 2 years ago
In general good however it is not suitable for children due to the large number of insects especially alacranes that there are, no pool is a jacuzzi and the water is very cold from everything else well the property matches with the photos
Monica
Excellent, 2 years ago
excellent
Gloria
Excellent, 2 years ago
A spectacular house, the people who help very dear!
Jessica
Excellent, 2 years ago
We loved the privacy that the place gives, beautiful scenery and wonderful house! The only thing we could recommend for this season is maybe a mosquito net so you can have the windows open; but it's the least, it was a great stay and Casey always attentive.
Jenny
Excellent, 2 years ago
Beautiful and peaceful place to stay, very nice architecture
בר
Excellent, 2 years ago
Excellent
Tannia
Excellent, 2 years ago
Beautiful place with everything you need to feel at home. An ideal place to relax
Carlos
Excellent, 2 years ago
Good host. It is recommended to arrive with food so you don't have to go shopping. Beautiful house.
Lourdes
Excellent, 2 years ago
Incredible house, everything was great! There is no WiFi in the area
Host Response
Thank you, Lourdes. Just to clarify, the internet went out but was restored when we contacted Telcel.
Emiliano
Excellent, 2 years ago
Excellent accommodation
Rene
Excellent, 2 years ago
The view and the spectacular place! We had an amazing time and will surely return
Maria Gabriela
Excellent, 2 years ago
Casey is very friendly and helpful. The staff who look after the house are also very helpful and always ready to assist with whatever is needed. My only recommendation is to install blackout blinds in all the rooms, because there are some rooms where some of the windows don't have them.
Juan Felipe
Excellent, 2 years ago
Very nice house. The check-in process was as described; it involves a stone climb, but without any major issues (be careful when it rains). Once at the house, everything was very nice, clean, and safe. It's best to visit the supermarket before arriving in case you plan not to leave the house. There were some issues with the bathroom in the master bedroom, but Wences and Susana were very helpful in resolving them right away, and Casey was very attentive and helpful. Thank you very much for these days; we'll be back!
Gabriela
Excellent, 2 years ago
The house is amazing, the employees are very polite and nice, the house is very far away and there is almost nothing around! The pool is very cold ! But we loved it ! Casey nice, attentive , helper etc Thank you very much !!
Andoni
Excellent, 2 years ago
excellent property and very good service
Tomas
Excellent, 2 years ago
very good place and good hosts.
Carlotta
Excellent, 2 years ago
We had an amazing experience. We hope to return soon, and enjoy the place and stay again.
Jorge
Excellent, 2 years ago
Very good experience at Casey's house. The descriptions are correct and the house is unreal. Good service from Casey's people, I hope to return in the future!
Francesca
Excellent, 2 years ago
The house is beautiful, cozy and relaxing. Wences and Gabriela available and very good. Casey would respond immediately to every request. The climb to the house was not a problem. We got on a 10 person bus without any problems. I would advise Casey to implement the heating of the jacuzzi, otherwise it is impossible to use it. We will definitely be back!
Othon
Excellent, 2 years ago
Amazing house. Beauty and good taste. It makes you want to live there!!!
Diana
Excellent, 2 years ago
Casey was very friendly and communicative. The house is beautiful and the people who help with cleaning were very helpful. I would definitely stay again in the near future.
Lili
Good, 2 years ago
The house is impressively beautiful, the spaces are spacious with a spectacular view, Casey is always attentive to anything that is offered, the only detail is that the access is very rough and when it rains the tires of the car slip, it was quite an odyssey to be able to go up, to the extent that we preferred to wait for the rain to pass to access. They mention that there is a jacuzzi, one of the reasons why we chose that house, it actually did not work because it is solar and in the rainy season it is not possible to heat the water enough and we could not enjoy it.
Graciela
Excellent, 2 years ago
It's a beautiful house… I would gladly return
Christian
OK, 3 years ago
Casey is a good hostess, the house is nice, however in my particular case I expected the jacuzzi to be hot or the possibility of heating up, however upon arrival they clarified that it was not a jacuzzi but a "plunge pool" and that it does not have a boiler, so it only heats up with solar cells. It was never hot. This can't be noticed of the photos or the description of the house on the listing.
Host Response
Christian, I'm sorry you're disappointed with the plunge pool. In fact, the description of the house highlights that it is a plunge pool and that it does not heat up.
Alexa
Excellent, 3 years ago
I loved it, very nice big and clean. The caretaker and Casey were always attentive. Thank you!
Grisel
Excellent, 3 years ago
It is a beautiful house, identical to the photos and has a beautiful view, the caretakers of the house were always attentive to our needs, as was the owner, who answered each of my questions before arrival, is a very quiet, comfortable and full of peace.
Ruben
Excellent, 3 years ago
The place is amazing, all the rooms are very spacious and with their own bathroom, the very equipped kitchen, the room and dining room are spacious and very comfortable, the terrace has the best view of Valle de Bravo, totally recommended, without a doubt
Humberto
Excellent, 3 years ago
A luxury house, a little secluded from downtown Valle de Bravo, but ideal for resting
Lourdes
Excellent, 3 years ago
The house is really spectacular. Although the view looks amazing in the photos, it's much better in person. The place was spotless, the house is a very good size, and the service was exceptional.
Josue
Excellent, 3 years ago
A very nice place, 100% recommended
Eduardo
Excellent, 3 years ago
It is a very nice house with an excellent view and all the amenities. The location is a bit rough, but otherwise everything is excellent.
Javier
Excellent, 3 years ago
Great and Beautiful Place. The view is amazing. Just people need to consider the climb up the hill can be a challenge for certain cars
Misael
Excellent, 3 years ago
A very nice house with a beautiful view
Daniela
Good, 3 years ago
Casey always answered all my questions on her cell phone, but the staff (Wenceslao and Susana) only showed up upon our arrival to open the door and to fix the fan that was loose and kept me from sleeping the first night. They never came to help us while we were cooking, at least to show us where the utensils were, ask if we needed anything, cut the fruit, take out the trash, or make coffee, as Casey mentioned they would do. I think the place was dirty, the refrigerator was stained inside and out, the utensils were old and stained (pans, cutting boards, plates, etc.), the house dogs (3) get on the furniture and pee in the kitchen and on the pool walls, and the bedspreads had stains (even a cushion smelled like sweat). The upstairs room has no blinds, so in the morning it was uncomfortable to wake up with the sun on your face.
Host Response
Daniela, I'm sorry to hear about your experience in this way. Wences and I are always available, and you can just let us know if you need help with anything. I'll talk to Wences and Susana about your experience so they can improve. The utensils, glasses and plates are all new. The pans and cutting boards get stained from use, and the outdoor cushions get stained from the jacaranda flowers, but they are washed regularly. I'm sorry about your experience with the dogs, and we'll find a way to keep them away from the house.
Adriana
Excellent, 3 years ago
The house is beautiful and very well equipped. Casey was attentive to us the whole time and showed care and support. Mr. Wense is super attentive and kind. I stayed a couple of days with my family and we had a great time. The experience is highly recommended. There are three adorable little dogs and a very friendly kitten! Oh! There are also fireflies!
Donovan
Good, 3 years ago
The house is very nice, it matches the description. It's a bit difficult to go up the slope to get to the house, and the only thing I didn't expect was that the water from the water heater was cold. They told us that they use solar panels, but it doesn't heat up enough and the water heater doesn't work. It only makes bubbles. It would be nice if they mentioned that in the description. The house is very cozy and super well equipped. The staff on the property is very friendly, and the view is unbeatable.
Ana Laura
Excellent, 3 years ago
The house is impeccable, very nice, and you have super nice views everywhere. Very clean. Mr. Wences was very attentive and kind. Just keep in mind that there is a very steep climb to get there. Our van couldn't make it up, and we had to leave it somewhere else (in the rain).
Andres Francois
Good, 3 years ago
The place is really calm with a great view. The road to access the house is in very bad conditions. We had some rain making it almost impossible to arrive if it’s not a 4x4 car. Kitchen dishes and accessories were dirty and we found 2 scorpions in our bedroom. Casey was always attentive to any need we had.
Pau
Excellent, 3 years ago
We really enjoyed the house. It is a very quiet space. And very good service from Cassey.
Priscila
Excellent, 3 years ago
Beautiful place! Amazing view!!
Catherine
Excellent, 3 years ago
Incredible view! The house is gorgeous and there’s a lot of space for a group. Casey was responding quickly and Wences, the employee who lives near the house, was always there to give us a hand. It’s kind of far from everything, but it’s a great place to relax.
Alejandro
Excellent, 3 years ago
Amazing place to stay . Really spacious comfortable and well equipped .
Chucho
Excellent, 3 years ago
Oh my God this house!! This place is a GOD sent. Me and my family had a great time/great experience at this place. The surrounding area is wonderful. The house staff is very helpful and there when you need it. They have coffee and water (lots of it). The bathrooms are gorgeous, the views are stunning. Me and my family had a very relaxing time in this spacious home. Comfy beds. Casey was a phenomenal host always responsive and generous. There was a thunderstorm ⛈️ while we where there and a tree fell on the road, and it took the staff only 10 minutes to clear the road enough to let us out. SUPER RECOMMENDED. We will come back for sure! Thanks Casey
Joan
Excellent, 3 years ago
A perfect place. The house is just like the photos, with great views, no noise from neighbors and very well-maintained spaces. The kitchen is well equipped for cooking. The beds were comfortable and the sheets and bathrooms were super clean. Casey was super responsive and friendly at all times, and Wences took care of everything upon arrival and while we were on the property. Ideal for relaxing with friends or family. The driveway to the house is a bit problematic due to the slope with small cars or cars with little traction, but it's not difficult to get there.
Carolina
Good, 3 years ago
The stay was very pleasant. The place is similar to the description and the photos. The concierge is very friendly, always available and quick to respond.
Viridiana
Excellent, 3 years ago
Everything was perfect, the service and the house
Karina
Excellent, 3 years ago
This place is beautiful and spacious. I went with a large group of friends, and we were very comfortable in the 4 rooms available. The place has beautiful views of the lake from any room/space. The kitchen is fully equipped for cooking indoors or having a barbecue. Next to the house are people who work for Casey, and they were available for any questions or requests. As for communication, Casey was attentive at all times, answering questions and giving clear directions for the arrival at the place. I would highly recommend it.
Diego
Excellent, 3 years ago
If you are looking for something stylish, a certain luxury, in a quiet area, ready to rest, this is the place. It has everything you need to have a perfect time! The only thing that was wrong was that the pool was cold despite the sun. (It's a solar heater) maybe it's missing some panels to get to a good temperature. However, we were able to get in. It was bearable. Casey was amazing and Wenses was even better! They even have super cute and friendly dogs, and we asked them to keep them because we accidentally took a little dog with us. And even though they said pets weren't allowed, they helped us! Thanks for that. So I recommend this house, which is impeccable! A certain warmth that you will surely appreciate in the cold season. Everything was very comfortable, beds and so on. Congratulations on having this beautiful house
Julia
Excellent, 3 years ago
The house is wonderful, the view divine and there are always staff. Wenses Susana and her son, all very kind, Casey was waiting for our arrival and sent the location, the entrance is a little complicated in a big car but only the first time, everything wonderful, you have all the amenities you need and it is a beauty
Jorge
Excellent, 3 years ago
An excellent place to go to rest for a few days, the house is super spacious, each room has its own bathroom and the view is unbeatable. Communication with Casey was quick and fluid, always attentive to our questions. I will definitely be back.
Elsa
Excellent, 3 years ago
We were very happy with the stay. We loved the house and the service. Wences was always very attentive and the dogs Canela and Mara were beautiful.
Mildred
Excellent, 3 years ago
☺️☺️☺️☺️☺️☺️☺️☺️
Isaach
Excellent, 3 years ago
Excellent house, very beautiful. All the necessary utensils to enjoy spectacular nights. Just one thing that is probably not in the hands of the owner to fix but the internet was poor. If you're going as a group and you want to be connected all the time, it won't be possible. But if your plan is to forget about the internet, everything else is great.
Manuel
Excellent, 3 years ago
The house is very nice and comfortable; it's better than the photos. The house is very well equipped, it has everything you need to spend a few days with family or friends. Casey's service was very good at all times. The service was also very good from the man who takes care of the house. The only recommendation is to use a vehicle with enough power to climb to the house, since they are very steep climbs and when it rains it gets a bit slippery.
Santiago
Excellent, 3 years ago
Thx
Ingrid
Excellent, 3 years ago
The house is much better than the pictures. The people who take care of the house are super friendly and helpful. The house is super equipped. It's a super house.
Dan
Excellent, 3 years ago
Great place and great view.
Valeria
Excellent, 3 years ago
A very nice house with a spectacular view, all the service was excellent and the house was perfect for a relaxed weekend, the only problem is the arrival. But everything else is perfect
Nancy
Excellent, 4 years ago
Beautiful home, beautiful place and the attention and friendliness of Casey and Wences were unparalleled. Thank you for everything!
Erika
Excellent, 4 years ago
The house is amazing, the truth is that the photos don't do it justice, it is impeccable, super equipped, you can enjoy the house very much without having to leave. The service is excellent, we felt very safe, quiet and we were able to rest a lot, in addition, the view of the lake is spectacular. Highly recommended and we will certainly return.
Leslie
Excellent, 4 years ago
The place is beautiful, we were very well cared for. The only thing that could be improved is the temperature of the pool that as the weather was rainy was freezing and we couldn't enjoy it. Consider the distance from the center that by car is about 20 minutes. And above all, the lowering and climbing to the house, because the access path is very steep and raining or with a too heavy car it is difficult or impossible to climb (we pass in the rain). But the place is beautiful and with personality.
Pau
Excellent, 4 years ago
We are very grateful to Casey and all her attention✨, she was always in contact and willing to support us. The house staff helped us a lot and keep the house impeccable. And the place or talk! The photos don't do it justice. The view is breathtaking in every space of the house. Architecture, details and good taste are present at each corner. I definitely recommend it and would definitely come back without any hesitation.
Luis
OK, 4 years ago
With hot water in the Jacuzzi, the place would be excellent, especially for the price it deserves...
Adriana
Excellent, 4 years ago
Our stay was wonderful, the house is beautiful as it is posted, plus the view it has is spectacular, it has everything you need and is super comfortable, we really enjoyed it a lot!!
Rose
Excellent, 4 years ago
Excellent place to go with friends or family. The house is very nice and has everything you need to have a good time. I recommend it 100% ✨
Carlos
Excellent, 4 years ago
Excellent house and the best view of Valle de Bravo. Casey and Wences' hospitality was also excellent. It was definitely one of the best Airbnbs I've ever visited, and I would stay there again. Thank you very much for everything!!
Jorge
Excellent, 4 years ago
We expended an amazing weekend there!!. An incomparable location, beautiful building design, and the best, the lake views from almost all around the property. Without any doubts, we will come back again. Thank you Casey and Renato for your availability and all time follow up for our comfortability and needs.
Omar
Terrible, 4 years ago
The place was dirty. The dogs that live on the property make a lot of noise starting at 6:00 AM and they go into the house. During my visit, there was a beehive that the host had known about for a long time, and yet he rented it. One of those bees stung my daughter, so I had to leave before my scheduled time. The Jacuzzi they have was dirty and not warm. The temperature, even with the panels, is 13 degrees, and the caretaker told us the boiler was not working.
Renán
Good, 4 years ago
The house and the decor are very nice. The kitchen comes with everything you need for cooking. Cleanliness can be improved, especially in the kitchen area. The water in the jacuzzi was not very clean. It smelled a bit bad and was cloudy. Renato is always very attentive.
Irma Jennifer
Excellent, 4 years ago
The house has an incredible view from all the rooms. It's very clean and comfortable. Obviously, to get that view, you have to go up a slightly steep hill, and it takes a bit of effort, especially if it's raining or the ground is wet, but it's really worth it. The staff is super friendly. I gladly recommend it.
Tom
Excellent, 4 years ago
Excellent house with an incredible view, and the dogs that live there are super friendly
Rosela
Excellent, 4 years ago
Excellent house on the outskirts of Valle de Bravo, with a beautiful view, very well equipped, with a Jacuzzi with temperature control, excellent communication. Renato was always attentive to what was offered.
Tegan
Excellent, 4 years ago
Renato's home was exactly as the pictures reflect - a stunning architectural jewel with panoramic views of the lake. Everything was extremely comfortable, and the hosts were communicative and welcoming. The housekeepers were amazing, and they made sure we had freshly squeezed orange juice and coffee in the morning. Even loved hanging out with the dogs! The driveway is a little tricky to get to, so be aware of your transport if arriving in the dark. And come with food to cook or prepare! It's difficult to leave in the dark or get delivery with not many options for restaurants in the area. Highly recommend for a peaceful retreat!
Kelsey
Excellent, 6 years ago
The property and views are outstanding! Staff on property were great and super helpful with calling cabs. The property is indeed a little difficult to get to, but the house is well worth it! It does get warm, but the breeze helps.
Jorge
Excellent, 6 years ago
This is an amazing place. It’s got a great view, comfortable and beautiful all around.
Natalia
Excellent, 6 years ago
Renato and Casey's house is beautiful. Much prettier in person than in the photos. An ideal place to relax, with a spectacular lake view. We'll be back soon, one of the nicest Airbnbs we've ever been to. The kitchen is fully equipped, the only thing we suggest is that they include a microwave.
Naomi
Excellent, 6 years ago
Everyone was excellent. Air conditioning and fumigation would be the only thing missing from this spectacular house.
Antonio
Good, 6 years ago
The house was amazing, both for the design and finishes and unbeatable views. Wences welcomed us very well and was always attentive to us! The truth is that the scorpions bothered us during the stay, we killed 5 in 2 days, several in the bedrooms. We were with 2 children, one 7 years old and the other 2 months old, it is a very big risk to stay in a place with scorpions and honestly we were obsessed with this issue for 3 days (especially at night) and it made us not have a quiet stay.
Kate
Excellent, 6 years ago
Amazing view and beautiful property. On site staff made everything super easy. Very clean and comfortable. Totally relaxing trip.
Milagros
Excellent, 7 years ago
I have been to Valle de Bravo 4 times and this was undoubtedly the best! Renato and Casey's house is even prettier than the photos show. This house is an oasis in Valle de Bravo. It has an incredible view, huge windows, the rooms are spacious and comfortable, the TV with Netflix and satellite TV, everything is set up and designed to rest and enjoy. Renato and Casey were always available and answered all messages very quickly. In addition, the hosts, Wenceslao and Susana, were super attentive during the stay to make sure we were super comfortable. We have already recommended this Airbnb to friends and we will definitely be back!!!
Paulina
Excellent, 7 years ago
Amazing place! The house is much bigger than it looks in the photos. The location is great because the view is fabulous. I recommend bringing mosquito repellent and food. The house comes with everything you need to cook, the only thing missing is a microwave. The pets mentioned in the publication are on the same property but not in the house, so they do not cause any discomfort. The attention of the staff and the hosts was super friendly. We definitely loved the place, it's ideal for spending a few relaxed days with family or friends. We hope to be back soon!
Jafar
Excellent, 7 years ago
The house is spectacular in every way!!! We had an amazing weekend and Renato's service is the best!! I hope to rent this house many more times!!